- Ref. : 1000008184
- London (Middlesex Street)
- London
- Partnership Development Director, QA Higher Education
London (preferred) or Birmingham or Manchester based
Hybrid working, Fulltime Maternity Contract minimum 12 months
About our role: As Partnership Development Director you will be working closely with our Chief Commercial Officer and Exec Leaders to build and develop new partnerships, agreements and opportunities with UK Universities.
QA Higher Education is seeking to expand the number of UK Universities we work with and identify opportunities for growth from international pathway colleges to branch campuses, to online programmes or new models of university partnership.
Our role is highly focused on new revenue, opportunities and relationships with university partners.
You’ll have a varied workload, here’s is a flavour of what’s involved: (click the link to read the full JD)
Representing QAHE at partner meetings.
Owning, delivering and being accountable for the management and closure of university partnership contracts,
Recording, presenting and updating data and opportunities to the Executive team, and potentially investors,
Operating the Partnerships Committee in QAHE
Monitoring, project managing, writing, compiling and submitting tenders for new university agreements and contracts
Develop opportunities to work with new university partners.
Compile pitches and presentations and professionalise QAHE’s approach to pitching for new university work.
Develop a pipeline of commercial opportunities to work with UK Universities.
Ensure that agreed contracts and opportunities are consulted with internal teams, particularly international recruitment, admissions and marketing to ensure they are shaped correctly.
Ensure that new opportunities are operable and deliverable, engaging teams post contract stage to successful, engaged and complete contracts.
You may be from a higher education marketing or sales or business development background or in fact any other area, what’s important is your ability to consistently produce high-quality tender and proposal materials, be highly organised, solutions orientated, deadline focused and collaborative.
Bring your experience:
Demonstrable tender and business development success in the Higher education/university partnership space, including winning and securing tenders and opportunities with UK Universities.
Experience and demonstrated success in both public and private sector tender processes
Experience working with Universities and HEI’s
Knowledge of standard procurement requirements and processes across public and private sectors (e.g., framework agreements, dynamic purchasing systems, procurement portals, etc.)
Knowledge of higher education sector – major offerings, competitors, etc.
#qahighereducation
#partnerships
#marketing
#sales
#businessdevelopment
#highereducation
#proposals
#tenders
#bids
#london
#birmingham
#manchester
- E1 7HT
- Ref. : 1000008171
- Home Based
- Other
- Senior Service Delivery Specialist (Apprenticeships)
Home Based/Hybrid (some customer facing travel required)
About QA:
QA believes the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.
QA delivers tech learning solutions for cutting-edge skills development, flexible training options, and expert-led courses to drive innovation. We do this across 4 modalities, Apprenticeships, Instructor-led training, self-paced training and hands-on labs.
Job Purpose:
Engaging with senior stakeholders within the customer organisation, acting as a trusted advisor and maintaining strong relationships.
A Day In the Life:
Liaise internally with colleagues to ensure all quality standards are achieved
Collaborate with internal colleagues to meet milestones and uphold quality standards.
Support with contractual risk areas, overseeing and monitoring customer contract commitments and KPIs, as relevant.
Drive process improvements to enhance efficiency and service delivery.
Create and maintain project plans and track progress to ensure successful delivery of projects
Maintain strong relationships with members of the client team
Interrogate relevant systems to produce insightful reports for clients to support the management of their programmes and events
Raise issues that risk project delivery and/or agreed costs and timescales
Escalate risks to ensure appropriate action is taken to mitigate them
Deliver high levels of customer service to assist the wider sales team in developing strategic client
Your role will also involve identifying and mitigating risks, initiating process improvements, and maintaining strong relationships across QA to support overall objectives.
- HOMEBASED
- Ref. : 1000008045
- Birmingham (10th Floor)
- Birmingham
- The role: Client Relationship / Sales / Business Development / Relationship Manager
Location: Birmingham - Hybrid - 3 days in the office
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to win new business and grow your account base by nurturing your existing customers as well as acting as a mentor across the team to support them to win business.
About you:
You will be an experienced client account / relationship manager with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B consultative sales function selling services & solutions, enjoy building new relationships, resolving solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Client Relationship Manager
Lead client meetings to understand their business in order to deliver an impactful solution
Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance
Design a high-level creative solution to meet the client’s needs
Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off
Measure the strategic value being added to client account
Develop strategic relationships with client C-Suite and other senior stakeholders
Sounds great, doesn’t it?! And in return we will offer you
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers across the UK are earning between Thirteen - Seventeen Thousand pounds per quarter meaning these top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
- B5 4UA
- Ref. : 1000008197
- Cheltenham
- Gloucestershire
- Apprenticeships Skills Coach
Cheltenham – hybrid 2 days in office
You will be supporting and coaching a group of learners working towards the successful and timely achievement of their programme.
Role Responsibilities:
Coach and support an agreed caseload of learners in smaller organisations and corporate environments
Work with internal Skills Coaches, Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time
Support learners across a variety of modules specifically helping them apply their skills to their immediate job roles
Observe, review and provide feedback on evidence produced by learners to ensure it is of the appropriate standard to reflect the learner’s knowledge, skills and behaviour and meet the needs of the Awarding Organisation
Adhere to and apply quality assurance procedures when reviewing all components of the standards/framework to minimise referrals and meet deadlines
Hold regular review meetings and build a positive relationship with the employer, line manager and mentor to monitor progress and plan progression
Identify and develop further business prospects together with your line manager
Deal with more complex customer questions and complaints according to Company policy
Your Experience/Skills:
Technical requirements depend on course/portfolio
Business exposure in your specialist area
Some industry experience for the relevant learner programme you support
L5 or equivalent and/or appropriate experience
- E1W 1UN
- Ref. : 1000008193
- Leeds (Brewery Wharf)
- Yorkshire
- The role: Sales Director
Location: Leeds - LS10 1JR - Hybrid 3-4 days in the office
Contract - Permanent - Full-time 37.5 hours per week
Competitive salary plus commission with excellent benefits
As a Sales Director in the QA Mass Markets team, you will be a dynamic leader responsible for driving revenue growth, expanding market share, and fostering strong customer relationships.
You will lead a multi-territory and high-performing sales teams, develop and execute overall sales strategies, and contribute to key commercial projects.
This role requires a combination of visionary leadership, data-driven decision-making, and hands-on collaboration to inspire the team and deliver measurable results.
You will be a compassionate and dynamic leader dedicated to fostering the growth and development of team members while driving a collaborative and supportive work environment.
Role Responsibilities:
Leading a large commercial team (15 HC+) across multiple territories and/or service lines to deliver annual objectives and targets £15m+ for single service lines
Identifying emerging market opportunities, competitive risk and customer strategy to drive revenue growth and profitability
Building strong relationships with key clients and/or influencing client terms’ learning culture to maximise buying decisions and outcomes
Proactive contribution to high value client/prospect bid activity
Leading on key strategic projects that influence the sales approach and outcomes across QA
Your Experience/Skills:
Proven experience in sales leadership roles, preferably in high-volume customer segments
Experience working in the technology/software industry would be beneficial but not essential.
Strong strategic thinking with the ability to translate vision into actionable plans
Proven commercial acumen with the ability to drive value adding propositions
Demonstrated success in building and managing high-performing teams
Proficiency in sales analytics tools and CRM software (salesforce)
Sounds great, doesn’t it? And in return we will offer you!
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
- LS10 1NE
- Ref. : 1000008046
- London (International House)
- London
- SALES ENGINEER
London/Hybrid
Competitive salary base + Commission
** Sales Engineer experience within SALESFORCE, and AWS or GCP or MS Azure **
Our sales team shares our business success story with organizations around the world and highlights the added value we give to align Sales and Marketing.
As a Sales Engineer at QA, you will play an essential role within the business and hugely impact its growth. Reporting directly into the Director of Sales Enablement and Solutions, you will be providing world-class pre-sales support for our enterprise sales team.
Your Responsibilities
Enthusiastically lead prospective customers to the expected business outcomes of our platform.
Deliver outstanding product demonstrations through powerful storytelling and articulation of how our software provides value to customers
Promote our platform at events such as AWS reinvent, Microsoft Ignite, etc.
Continuously strive for improvement in all skill areas and maintain up-to-date knowledge regarding our solution as well as industry trends and technologies.
Work closely with sales partners to qualify, drive opportunities and determine sales motions within accounts.
Collaborate with multiple internal teams such as product management, engineering, customer success and marketing.
Be passionate about sales engineering and working with customers.
About you
Confident in selling and delivering SaaS products to enterprise operations teams
Ability to work directly with customers with a strong commitment to their success
Strong presentation skills, including live product demos and technical pitches
Excellent verbal and written communications skills, including a dynamic and engaging presentation style that inspires confidence
Ability to travel into our London office once a week, and attend client meetings in person as required
What we can offer you
Competitive salary
3 days per year for professional development
27 days annual leave, and an option to purchase a further 5
Great company culture and work environment
Highly skilled teammates and lots of opportunities for growth and development
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place
- E1W 1UN
- Ref. : 1000007862
- Home Based
- Other
- Cloud Exam Designer
Remote/Home Based UK
Full time, 37.5 hrs per week
Job purpose:
You will join QA as Assessment Specialist working within our Content team. Reporting to our Senior Assessments Manager, this person will play a pivotal role in ensuring our assessments remain the top in the industry.
You might be experienced in running your own blog in relation to one of or all of the CLOUD TECHNOLOGIES we mention?
You will have a strong technical expertise in the CLOUD Technologies of Azure, AWS and GCP.
Experience of Containerisation, Kubernetes, GEN AI, Zero Day Threats, Test Lab design.
The role and what you will be doing:
You will be ideally well versed in CLOUD TECHNOLOGIES including Azure, AWS, GCP etc and have an enthusiasm for commenting on or developing insights into new technical advancements and changes.
Write clear, accurate, and relevant assessments for QA enterprise training, including but not limited to: certification preparation exams across multiple cloud platforms, including Microsoft Azure, Amazon Web Services, and Google Cloud.
Write/create role-based skill assessments for a wide variety of current IT roles including Solution Architect, Software Developer, or DevOps Engineer.
Create both pre and post assessments which are formative and summative exams to assess learner progress through a sequence of modular training resources.
Coordinate with Content team members to outline quiz development priorities on a set schedule and adapt to evolving priorities based on changing IT market trends, cloud and software technology and/or enterprise training priorities.
Collaborate with the content team and engineering team members to design new assessment types.
Content Management:
Review and update existing quiz library to maintain currency with cloud platforms and QA courses
Integrate content management tasks, such as reviews and updates, into work schedule while continuing development of new content
A little about QA:
At QA, our mission is powering people’s potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future.
We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
- HOMEBASED
- Ref. : 1000008211
- London (International House)
- London
- Role: Head of Enterprise Marketing
Location: London (hybrid)
We’re looking for a talented and purpose driven Head of Enterprise Marketing to support QA’s digital growth objectives and new product initiatives.
Key Responsibilities:
Develop and implement marketing strategies based on customer data, market trends, and business goals to drive growth in the enterprise and public sectors.
Work closely with sales, product, and other internal teams to ensure alignment of goals, plans, and deliverables.
Oversee marketing campaigns across different channels (digital, paid, events, etc.) to ensure they are aligned to strategy and meet agreed KPI’s.
Ensure teams are setting clear briefs and working with data to set measurable KPI’s.
Develop marketing budgets for Enterprise which are aligned to strategy and support budget development for new product launches where and when required.
Lead and mentor a high-performing marketing team, creating a culture of collaboration, learning, humility, fun and growth.
Help the team stay on track and make decisions based on data and feedback from key stakeholders.
About you:
Strong experience in developing and executing marketing strategies
Excellent at working with senior stakeholders to align on goals and drive results
Data-driven mindset, with the ability to make decisions based on insights
Strong communicator with the ability to engage and influence others
Ability to manage budgets and track marketing performance
Passionate about team leadership and development
Excellent excel and data platform skills
Working knowledge of Salesforce and PowerBI
Good visual and verbal presentation skills
About QA:
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.
We believe skills alone aren’t enough but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning.
Please find out more about us at https://www.qa.com/about/careers/
- E1W 1UN
- Ref. : 1000008209
- Glasgow
- Training Centre Administrator
Glasgow
Part time (Monday-Wednesday) 8am-5pm
You will deliver a reception and administration service for the QA training centre & Glasgow staff office, supporting all events running at the centre and ensuring that quality standards are consistently maintained.
Role Responsibilities
Respond to incoming telephone calls and emails in a timely and professional manner, meet and greet all visitors to site and register learners on arrival for their event. Investigate and report any learner no-shows.
Manage the distribution and collection of company and building security passes and ensure security processes are adhered to.
Responsible for day-to-day administration tasks within the centre ensuring that a quality focus is reflected in the customer’s experience at all times.
Responsible for the day-to-day management of supplier relationships, key to fulfilling training centre requirements (e.g. couriers, stationery, maintenance, refreshments).
Provide a helpdesk service for trainers, learners and staff members ensuring requirements are fully accommodated and an exemplary level of customer service is consistently achieved.
Responsible for ensuring that the training centre and staff office facilities are clean, presentable and well maintained (working with external suppliers, Facilities Team and Training Centre Manager).
Understand QA’s Health & Safety policy ensuring that all visitors, trainers and learners are provided with relevant Health & Safety information upon arrival.
Your Experience/Skills:
Experience in a customer facing role
Good working knowledge of MS Office. Excellent customer service skills.
- TBC
- Ref. : 1000008194
- London (International House)
- London
- The role: Client Relationship Manager - London
Location: London, Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.
Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities.
A ‘day in the life’ of a Client Relationship Manager
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
Sounds great, doesn’t it? And in return we will offer you
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
If this is what you’re looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help!
#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
- E1W 1UN
- Ref. : 1000008177
- Swindon
- Wiltshire
- Apprenticeship Onboarding Officer
Hybrid – into nearest office (London, Manchester, Swindon, Leeds, Slough, Birmingham, Glasgow)
As an onboarding officer, you will be responsible for onboarding apprentices on to their chosen Apprenticeship.
Your primary focus is to successfully enrol our learners on to their apprenticeship programme in line with operational KPI’s and SLA’s whilst maintaining a high level of accuracy, quality and attention to detail.
A Day in The Life
Manage a caseload of learners and guide each of them through the onboarding process from application to start date.
Conduct enrolment calls with eligible learners and their employers.
Explain the Apprenticeship journey in a learner-centric manner, providing the right level of information and clearly set expectations of what is required whilst on programme.
Timely and successful completion and submission of all required documentation or information in-line with regulations and governance.
Demonstrate a high level of accuracy in submitting learner data to minimise compliance issues, meaning a high ‘first time right rate’.
Ensure a first-class onboarding experience is delivered to Learners, Line Managers, and other internal stakeholders at all levels.
Escalate risks to the Operations Team leader to ensure appropriate action is taken to mitigate them.
Maintain strong relationships with sales teams, ensuring clear and regular communication and collaboration.
Your Experience
Working to defined deadlines where high levels of accuracy are required.
Experience working within an office environment or customer service role dealing with internal and external stakeholders
Experience of working in Apprenticeships or Education (Desired)
Able to work under pressure whilst maintaining professionalism, attention to detail and accuracy.
- SN5 7WZ
- Ref. : 1000008005
- Manchester (St James Buildings)
- Lancashire
- Lecturer in Study Skills (personal tutor 1:1 and small groups)
QA Higher Education, Manchester City Centre Campus
3 days per week Wednesday–Thursday, 11.15–5.30, Friday 10.15 – 16.30 initial one-year fixed term contract
Do you have teaching experience in English or Business or Finance subjects at UG and PG level. Do you enjoy supporting students on a one-to-one basis, small tutorials, workshops etc. where you can assist our Higher Education students with Personal & Academic Study Skills. Many of our students are from overseas and often our students haven’t studied for a few years and both are examples of where your academic support is needed.
We have an exciting opportunity to be part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ future so come join us!
Your focus: You will be working within the Academic Community of Excellence (ACE) team to support learners with their academic skills development alongside their classes.
You will be delivering effective teaching, learning and support enabling learners to gain the skills they need to succeed as well as xcel in their studies. Bring your knowledge to power each student’s potential.
NB working on the occasional Saturday will be required also.
Here’s a little of what your role will entail:
To be a Personal Tutor and provide guidance, support and tutorship for student groups and individuals.
To initiate and maintain regular contact with students to establish a supportive and professional relationship.
To track, monitor and review students’ academic progress/achievement, development, and wellbeing.
To signpost students towards appropriate sources of support where necessary
To plan, prepare and deliver effective and engaging group, one-to-one and drop-in sessions (face-to-face and online) to support and develop students’ learning, academic and digital skills, and wellbeing.
To keep accurate tutorial records to monitor learner progress and achievement to deliver engaging and creative learning to meet the needs of the learner
To develop learning support and skills materials and resources (for face-to-face and online) and maintain them on the Virtual Learning Environments (VLEs)
To organise and promote Academic Community of Excellence (ACE) at QA events.
Bring your experience:
Post Graduate Qualification (Master’s/DELTA or equivalent)
Experience of delivering one-to-one academic tutorials and academic workshops
HE skills tutor experience (desirable)
Relevant teaching qualification HEA or demonstrate teaching experience with a commitment to achieving the required Professional Standards for teaching.
Expertise in subject area in one or more of the following areas Business and Management / Finance / IT / EAP
Ability to use a range of learning and teaching approaches.
#personaltutor
#studyskills
#highereducation
#manchester
#IND01 IND01
QA Higher Education
#qahighereducation
- M1 6FQ
- Ref. : 1000007956
- NU Pathway - Newcastle
- Newcastle
- Lecturer in Applied Science.
Northumbria Pathway Newcastle. Sessional Contract
Opportunity F2F Teaching on campus
Are you an experienced Lecturer in Applied science and looking for an hourly paid flexible contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success? If so, we have an exciting opportunity to work with a team within the QAHE Pathway College embedded within Northumbria University. The Pathway College is focused on delivering a high-quality student experience to achieve academic success, to realise this aim we a seeking a passionate Applied science lecturer to join us.
A little more about the role: As a Lecturer, you will contribute to face to face teaching in a range of Biology and Chemistry at level 3. Students study these modules alongside English, academic skills and maths to help prepare them to join undergraduate study at the main campus. If empowering each student to reach their potential appeals to you…. Apply today!
What you’ll get up to:
Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours. Complete administration tasks when required including registers, student feedback, progress monitoring, sponsor reports, etc.
What you’ll bring to the team: Please see the attached job description for the lecturer role at the pathway college. It is essential that you have undergraduate qualification in biology or chemistry subject and ideally you would have worked with international students at level 3, have English for Academic Purposes experience and have a strong interest in the development and transition of learners into level 4. Candidates who teach on level 3 will need to be proficient up to level 4 in the following subjects.
Biological molecules
Cells
Organisms exchange substances with their environments
Genetic information
Energy transfers
Organisms respond to changes in their internal and external environments.
Genetic populations
The control of gene
Physical chemistry
Inorganic chemistry
Organic chemistry
Nuclear magnetic resonance spectroscopy
#highereducation
#lecturer
#newcastle
#northumbriauniversity
#appliedscience
#masters
#phd
- NE1 8ST
- Ref. : 1000008151
- London (Middlesex Street)
- London
- Administration & Customer Support for our International Student Recruitment Team
QA Higher Education, fulltime 12 month fixed term contract
London or Birmingham based, Hybrid Working (mainly at home)
Do you have a background in education administration or recruitment administration or perhaps you have dealt with student admissions or enrolments? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you!
About our role: (FULL TRAINING PROVIDED) As Administrator within our International Student Recruitment team, you will be responsible for the full admin journey of the international student application process from initial enquiry through to enrolment onto our undergrad or postgrad courses here in the UK.
Here’s some of what’s involved: (click through to see the full JD)
Provide first class customer service to our partners, agents and students.
Create sense of engagement with students and their admissions process
Advising on payment methods (by card, BACS, on campus or loan letters) chasing and taking outstanding payments; responding to student’s concerns and understanding competition from other institutions
Ensuring regular contact to maintain students’ commitment
Maintaining unconditional pipeline up to date, i.e. cancelling and deferring applications, understanding reasons behind it. Reporting to a wider recruitment team
Bring your experience:
Previous experience working within a university or in higher education very desirable.
Customer-focussed driven with customer service experience
Planning and organising activities of self and/or others.
Self-Starter, quick to take the initiative and spot new opportunities
Excellent communication skills, both verbal and written
Strong customer focus, committed to ensuring delivery of excellent service standards
Ability to work to given deadlines
A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities at QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#highereducation
#administrator
#london
#studentapplications
#studentrecruitment
#birmingham
IND01
#IND01
- E1 7HT
- Ref. : 1000008189
- Home Based
- Other
- Bid Coordinator (FIXED TERM - 6 Months initial)
Home based with regular travel to London
CLOSING DATE FOR APPLICATIONS Monday 9th December 2024
The Role:
Support in identifying and converting new business opportunities through the management and delivery of professional proposals and associated tender documentation. Support the Sales Teams on self-serve bids by providing relevant materials and content and develop their skills to respond directly to bids.
Contribute to the daily operation of the QA central Bid Team, including sharing common tasks. Ensure all relevant bid review and sign off processes are followed and tracking content with Excel and other tools.
Skills / Experience Required
Familiarity with on-line portals
Word, SharePoint/Teams, PowerPoint and Excel skills
Experience within a busy professional services environment
This role is subject to DBS & BPSS checks
What QA can offer you?
Career Development – 3 full training days from a wide range of courses
2 days off for charity work
Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners
Apply now – here’s how! Simply hit the apply button, but if you want to know more or have any questions, please email tim.heaney@qa.com
Equal Opportunities:
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
- HOMEBASED
- Ref. : 1000008149
- UK
- Other
- Administrator within our Agent Partnerships Team
QA Higher Education
Birmingham based, Hybrid working.
Are you a recent graduate or an administrator looking for a new challenge in a rewarding environment supporting students into Higher Education Programmes. Ideally you will have some experience within the education sector (preferred) or within a busy back-office function where organisation, attention to detail and communication are key?
If so, we have the perfect opportunity for you!
About our role: As Administrator, the larger part of our role will be working with our Agents who help us bring our International & Home students on our undergraduate and postgraduate programmes. You will be providing support and training to our agents to drive best practice. Monitoring and assessing the marketing requests made by agents who wish to use our partner logos etc.
You will also be supporting the English Test Bookings Team by booking applicants in for the English test.
Good IT, Word, and Excel skills a MUST
Here’s a flavour of what’s involved: (training provided, click the link to read the full JD)
Ensuring websites are checked regularly and meeting our marketing requirements.
Assist in the gathering of information in response to requests made by peers and stakeholders
Be a point of contact for internal and external stakeholders with a responsibility for ensuring that support, guidance is provided
Build and maintain engagement with peers and stakeholders
Collaborate with QA’s’ University Partners
Educate, train and support peers on agent compliance and also the impact on the organisation
Ensure due care and diligence at all times, in regard to sensitive and personal information
Ensuring all data on QA systems is accurate at all times
Ensuring that agents are trained and monitored in line with the processes
Maintaining and managing the marketing requests received from agents and keep accurate and
Manage data in various areas, ensuring accuracy at all times
Bring your experience:
Ability to present and deliver training
Confident in being able to use various platforms to engage with QA’s agent network.
A highly organised individual with the ability to manage a diverse workload
A detail-oriented approach with a thorough track record of attention to detail
Passionate about the customer and all elements of the customer experience
Excellent communication skills
Confident in engaging and presenting training face to face
Deadline focused
Ability to use data driven decision-making to prioritise activities
#administrator
#highereducation
#LifeAtQA
#hybridworking
#graduateopportunity
#birmingham
#IND01
IND01
- TBC
- Ref. : 1000008118
- London (Middlesex Street)
- London
- Graduate Tutor & Studio Facilitator
London QA Higher Education, Immediate Opportunity
Fulltime & Permanent, based at Northumbria University London Campus
As Graduate Tutor you will support students as a personal tutor and be responsible for providing appropriate, accessible and effective support to the students either directly or by signposting students to the advice and support available to them.
You will assist and facilitate students in creative studios to deliver a highly innovative learning environment on the flagship MSc Business With programme.
The programme is accredited by AACSB and the International Business Simulation is a newly designed, skills-based module delivering opportunities for authentic, simulated learning.
While working on the International Business Simulation module, students will work in teams and the Studio Facilitator/Graduate Tutor therefore is tasked with fostering inclusiveness within each of the teams and creating/ maintaining a dynamic learning environment where students are encouraged to be bold and learn from mistakes.
The studio facilitator should be agile and adept and reacting to situations to maximise team performance. Being a good studio facilitator requires hard work, great organisational skills, confidence with the simulation software (full training will be provided) and a creative, welcoming personality. Being a studio facilitator is an excellent way to develop your own research interests in simulation-based, practical learning pedagogies
Bring your experience:
Experience of teaching in a studio or small group teaching at university level (Business subjects preferred)
Experience of conducting research on student learning styles, success and performance
Experience of international postgraduate students especially those studying in London, UK
Experience of undertaking pastoral student support duties e.g. personal tutoring
Experience of simulation-based modules and/ or residential learning
Educated to Masters degree level.
Fellow of the HEA / teaching qualification or willingness to work towards this.
Willingness to pursue for doctoral education.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
#masters
#highereducation
#personaltutor
#Graduatetutor
#Studio Facilitator
#northumbriauniversity
#london
#LifeAtQA
- E1 7HT
- Ref. : 1000008157
- London
- London
- B2B Marketing Executive (Partnerships)
London, QA Higher Education
Hybrid working, Fulltime & Permanent Opportunity
About our role: As Marketing Executive, you will be working closely with our Partnerships Manager to deliver campaigns to support QA Higher Education in growing its university partnership community. This role is key to supporting our growth ambitions.
You’ll be experienced in managing online and offline engagement campaigns and producing copy to support these.
You’ll have a varied workload, from writing B2B content and collateral, to managing QA Higher Education’s webinars, exhibitions and sponsorships at several sector events throughout the year. Ownership over B2B events will mean a little travel – mostly within the UK but may occasionally take you overseas.
Here’s a flavour of what’s involved: (training provided, click the link to read the full JD)
Support the delivery of collateral to facilitate conversations with key sector audiences – this may include flyers, brochures, pitch decks, bid support and case studies.
Brief in any external agencies or internal stakeholders as appropriate ensuring work is delivered on time and within budget.
Manage and execute on all requirements to run a successful exhibit, sponsorship or webinar.
This may include:
Working closely with Designers to create exhibit backdrops and banners.
Managing exhibit set-up and tear down
Project managing stakeholders like internal subject matter experts to curate content to support event sessions.
Support campaign reporting on key metrics as agreed.
Bring your experience:
B2B marketing experience desirable
Demonstrable experience of copy writing for marketing assets (online and offline)
Experience managing events-based marketing campaigns (e.g. webinars, conference exhibits or receptions)
Experience using an email marketing platform would be highly advantageous but not required
A little more about us:QAHE is a private UK higher education provider working in partnership with UK universities to recruit to and deliver a range of programmes from foundation level to undergraduate and postgraduate degrees. We currently teach over 17,000 students from all over the world.
Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
#events
#studentsuccess
#studentexperience
#highereducation
#LifeAtQA
#London
#marketing
#campaigns
#copywriting
- TBC
- Ref. : 1000008153
- Cardiff (Uni of South Wales)
- Wales
- Lecturer in Business
Pathway Programme onsite at the University of South Wales
Fulltime & permanent opportunity
Are you an experienced Lecturer in Business and looking for a new challenge within a dynamic organisation where you can be proud and feel rewarded for contributing to student success? If so, we have an exciting opportunity to work with a team within the QAHE Pathway College embedded within the University of South Wales in Pontypridd. The Pathway College is focused on delivering a high-quality student experience to achieve academic success, and to realise this aim we are seeking a passionate lecturer to join us.
Part time applications will be considered. Please outline your desired hours in your cover letter.
A little more about the role:
As a Business Lecturer, you will contribute to face-to-face teaching on the Level 3 International Foundation Programme (IFP) and Level 4 International Year 1 – Business (IY1) courses:
On the Business IFP, students study a Business module alongside EAP and Academic Skills modules, to prepare them to join undergraduate study at the main campus,
On the IY1 - Business, students study the first year of their Business degree with us, alongside EAP and Academic Skills modules, and then progress into year 2 with USW.
As a Lecturer in Business, you will assist the Head of the Pathway College and the Programme Leader in the running of the International Year 1 – Business course. Including developing materials, running coordinating meetings with other Business tutors and leading on the coordination and development of students.
What you’ll get up to:
Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours. Complete an administration required including registers, student feedback, progress monitoring, sponsor reports, etc.
What you’ll bring to the team: Please see the attached job description for the lecturer role at the pathway college. It is essential that you have undergraduate qualification in a Business based subject and that you have ideally worked with international students at level 3 and level 4 and have a strong interest in the development and transition of learners into level 4. Previous English for Academic Purposes and/or Senior Lecturer experience would be an advantage.
#lecturer
#business
#pathway
#qahighereducation
#universityofsouthwales
#pontypridd
- WALES
- Ref. : 1000007884
- London (Middlesex Street)
- London
- Lecturer in Business & Management, London
QA Higher Education, online and F2F teaching UG & Postgraduate Students
Fulltime & Permanent Opportunity – January 2025
Are you an experienced Higher Education Lecturer at Masters Level in Business & Management subjects, looking for a fulltime opportunity within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?
We have an exciting opportunity to be part of our growing and expanding campus. We are student centric and very passionate about our contribution to our students future ………come join us!
Your focus: As Lecturer, you will be responsible for our students’ progression and academic achievement at Undergraduate and Postgraduate programmes. Planning, preparing, teaching modules both online and in the classroom using our innovative delivery methods and cutting-edge curriculum. Providing guidance and support to our student ….your knowledge, powering each students potential.
Bring your experience: Applicants should have suitable and relative teaching experience and must hold a PhD in Business & Management or related subject areas as you will be teaching Masters students in subjects such as Strategy, Marketing, Entrepreneurship, Business analytics
Candidates at final stages of their doctoral studies are also encouraged to apply. Applicants with current publications are welcomed. A teaching qualification and membership of the HEA would be distinct advantageous.
What we can give you:
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
Receive specialist coaching and support from your education leaders
A little more about QA Higher Education:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#lecturer
#phd
#masters
#business
#management
#london
#teaching
#IND01
IND01
- E1 7HT
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