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Number of results: 2 vacancy(s)

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IT Systems & Infrastructure Engineer

Add this vacancy to selection: IT Systems & Infrastructure Engineer (1000009218)

Ref. : 1000009218
Leeds (BLW)
Yorkshire
IT Systems & Infrastructure Engineer Leeds, Once a week onsite Permanent You will be responsible for providing 3rd line technical support for the company user base across multiple locations via telephone, onsite and help desk software. You’ll solve support incidents, monitor the progress of calls from inception to resolution ensuring that end-users are informed of progress at all times. You will also be supporting IT infrastructure roll-out projects including planning and implementation. Key Responsibilities: To monitor the progress of a call from escalation into the 3rd line queue to resolution To close a minimum number of tickets per day To assist 1st / 2nd line teams, IT Engineering and other IT teams in problem solving Escalate tickets / problems to the Head of Systems and Infrastructure using predefined procedures where the resolution falls outside agreed targets To proactively monitor business systems and infrastructure with an aim to fix problems before the business notices Work with 3rd party suppliers escalating problems and changes required Build and configure Corporate IT systems to pre-defined specifications and ensure adherence to task lists Skills / Experience: High competence in Microsoft Cloud based technologies, including but not limited to Entra ID, MSTeams, Exchange, Sharepoint and OneDrive Experience of Cloud and OnPrem backup technologies High understanding of Virtualisation, SANS and server hardware High understanding of networking, firewalls and vpn technologies Experience working in an IT Systems related 3rd line role The ability to understand risk and actions that could be taken to mitigate the risk with regards to system / infrastructure issues and implementation projects Experience of Cloud migration of internal systems
LS12 6BD

Software Engineering Team Leader

Add this vacancy to selection: Software Engineering Team Leader (1000009183)

Ref. : 1000009183
Software Development Team Leader Location: Flexible Your Role: You will work as part of the team to provide C#, MVC, ASP.Net, ASP.Net Core and SQL development services and support to the existing business solutions and technologies. Support the team as it transitions to Azure. Work with the team to ensure that core applications and strategies are aligned. Complete team leadership duties to a team of Software Developers. Key Responsibilities: Develop and maintain application and reporting systems/solutions Develop and maintain data maintenance, migration and interfacing routines Develop and maintain core database structures and technologies Undertake testing of system components Provide implementation and post implementation support Complete bug fixes and development enhancements Provide support for application systems and solutions ensuring that incidents are dealt with in an accurate and timely fashion Comply with and adhere to the documented quality standards and methods for development Gain an in-depth knowledge of our key business database, reporting and application systems Lead a team of supervisors – mentoring, coaching, track KPIs Key Skills / Experience Required: Experience in MVC C# Development Experience in ASP.Net C# Development Experience in ASP.Net Core C# Development Experience in REST APIs Experience in React Development Experience in Microsoft SQL development, SQL applications support or a similar role Hands on experience with MS SQL Knowledge of CICD Pipelines using Jenkins Knowledge of Terraform Knowledge of containerization with Docket and Kubernetes Knowledge in Azure App Service Knowledge in Azure Logic App About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
G2 5AH

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Number of results: 2 vacancy(s)

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