QA - Careers website

Business Manager (Commercial) London, Hybrid Working

Ref. : 1000008696
London (Middlesex Street)
London
Business Manager (Commercial) QA Higher Education, London, hybrid working. 12-month fixed term contract initially NEW ROLE A fantastic opportunity to join our successful, vibrant and growing team, you will be heavily involved in the cogs of our business. We are currently in the market to recruit a Business Manager (Commercial), to work closely with our Chief Commercial Officer to support in the analysis and reporting, governance and operation and smooth running of our growing commercial team. Our role bridges the gap between the executive and the organization, often involving project management, business planning, and acting as a strategic advisor. You will be required to have expert presentation and data analysis skills. Excellent communication skills both written and verbal. Proficient in modelling and data analysis. Outstanding communication and presentation skills, particularly PowerPoint and excel are a must. Attention to detail, accuracy and problem solving with strong analytical skills will be critical to the success of our role. Highly ambitious with a desire and willingness to learn quickly and have access to all aspects of running a private education provider. You will perhaps have a management consultancy background, be looking for that first step into industry to own projects, as well as see the impact of your contribution help our commercial and senior leadership team succeed further. You’ll have a varied workload; here’s is a flavour of what’s involved: (click the link to read the full JD) Most of the role covers two key areas: a. Building a highly data driven and performance focused view of the commercial team using data, insight and performance to drive improvements and commercial success. b. To support the CCO in day-to-day activity and the smooth running, performance and governance of the QAHE Commercial team. Our role will work on providing data-driven insights, performance monitoring of the commercial team and planning to drive revenue growth, cost efficiency and quality improvements to the business. Our role will also act as a key point of relationship with partners with respect to student recruitment data, planning and reporting. You will interact closely with our financial planning and analysis team, ensuring that data is aligned and consistent. In addition, our role will co-ordinate and oversee commercial team governance, ensuring meetings run to schedule with agenda’s, minutes and chairing of meetings in place. Our role will act as key direct support for the Chief Commercial Officer preparing for meetings, planning materials and presentations for internal and external events. #qahighereducation #highereducation #london #businessmanager #managementconsultant #chiefofstaff #managementconsultancy
E1 7HT

Strategic Account Executive

Ref. : 1000008891
London (International House)
London
Role: Strategic Account Executive (Enterprise Sales) Location: London 2-3 days per week Competitive Base + Commission We’re seeking a Strategic Account Executive to join our growing Enterprise Sales team. This is a rare opportunity to take full ownership of a defined sector portfolio and shape how global enterprises upskill their people, embed learning into transformation programmes and deliver measurable business impact. Key Responsibilities: Proactively generate and close net new business within your assigned Vertical, consistently exceeding annual revenue targets. Identify and prioritise target accounts, develop tailored engagement strategies, and drive multi-stakeholder conversations to uncover critical needs. Own and lead complex sales cycles from discovery to contract, including business case development, proposal crafting, negotiation, and closing. Build deep, long-term executive relationships to expand strategic account value over time. Collaborate cross-functionally to design, scope, and deliver solutions that integrate content, technology and services in a way that aligns with client transformation goals. Build pipeline through a blend of outbound prospecting, sector insight-led engagement and marketing-generated leads. Partner with Account Executives, Customer Success and Solutions Engineers to ensure exceptional onboarding and delivery, unlocking renewals and upsell opportunities. Develop and maintain accurate forecasting and pipeline hygiene using Salesforce. Build your personal brand by attending events, speaking on panels, and contributing thought leadership across your Vertical. Your Experience/ Skills Proven hunter mindset with 80%+ of your quota consistently achieved through new business generation Demonstrated success managing large, multi-stakeholder Enterprise deals with £250,000+ annual contract values (ACVs), and complex, multi layered, sales cycles. Experience selling enterprise level B2B solutions in Learning, SaaS, Cloud, Digital transformation. Skilled in complex deal orchestration and commercial negotiation at the C-Suite level. Strong familiarity with enterprise trends such as skills-based hiring, Artificial Intelligence (AI) workforce enablement, digital literacy and regulated industry requirements. Deep sector credibility and ability to speak fluently to industry-specific challenges. The ability to lead conversations that uncover strategic pain, link value to commercial outcomes, and create urgency. Highly structured approach to account planning, pipeline building and forecasting. An understanding of the Cloud and software landscapes (e.g. AWS, Azure, DevOps, software engineering concepts etc…) a strong plus.
E1W 1UN

Senior Talent Acquisition Partner - Commercial

Ref. : 1000008811
London (International House)
London
Role: Senior Talent Acquisition Partner Location: London - Hybrid (2 days in the office) Competitive Salary + Bonus Role Summary As a Senior Talent Acquisition Partner, you will be a strategic advisor and talent expert, leading the end-to-end recruitment process to attract, engage, and hire top talent. Leveraging your deep industry knowledge and market insights, you will collaborate closely with business leaders, senior stakeholders and managers to drive recruitment initiatives that support the company’s growth. Your ability to build strong relationships, provide consultative guidance, and manage complex hiring needs will make a direct impact on QA's organisational success. Role Responsibilities Be the first point of contact and brand ambassador for QA, using your understanding of our business areas, especially within Sales and Commercial, to passionately communicate our mission, purpose, and growth goals to prospective talent. Leverage your experience in high-volume B2B and SaaS sales recruitment to proactively source exceptional candidates across a wide range of channels (e.g. social media platforms, job boards, professional networks, and innovative sourcing techniques), always staying ahead of market trends. Own and deliver the full end-to-end recruitment life cycle for commercial roles across the business from briefing and sourcing through to selection, offer management, and on boarding. Act as a trusted recruitment advisor and process expert while ensuring all candidate and hiring manager interactions are effectively managed through our Applicant Tracking System. Take the lead on recruitment projects focused on talent attraction, process optimisation, and recruitment marketing with a commercial edge. Provide clear insights into recruitment performance, sharing actionable data such as time-to-hire, cost-per-hire, agency spend, and conversion metrics like probation pass rate. Your Experience/Skills Experience working within internal recruitment in a fast-paced organisation with high volume roles and multiple priorities with a desire to grow and develop Experience recruiting within tech or commercial business areas and/or the training industry would be an advantage A genuine interest in building strong relationships with internal stakeholders, candidates and external suppliers Experience and practical knowledge of utilising Applicant Tracking Systems, LinkedIn Recruiter, Reed and other recruitment tools Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods Excellent organisational and time management skills
E1W 1UN

Human Resources (People) Operations Manager, London Hybrid Working

Ref. : 1000008898
London (Middlesex Street)
London
Human Resources Operations Manager, 12 months maternity cover QA Higher Education, Hybrid working. London QA Higher Education – we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. As People Operations Manager you will have the experience and knowledge to mentor & guide our People Operations team on day-to-day tasks, role modelling excellence and ensuring a first-class service to our colleagues & customers. You and the team will be the face of the People Team. You’ll be responsible for leading the team in supporting people through the moments that matter during the employee life cycle. As the People Operations Manager, you will lead on continual process improvement with a keen eye for compliance matters relating to data protection, right to work, immigration, sponsorship and DBS checks. You will support the team to ensure compliant regulatory processes, specifically ensuring all legislative and legal requirements are delivered and maintained across the business in a fast paced, dynamic, proactive working environment. Ensuring the team are upskilled and are given opportunities to learn and grow for their own personal development is key, along with the continual development of the business. Here’s a little of what you’ll be doing (please click through to read the full job description): Coach the People Operations team to ensure they are developing and performing in their role. Drive a high performance, customer focused approach to maximise and improve team performance. Ensure the compliance obligations are met throughout the PS administration process. Provide advice and guidance to the People team and the business as/when legislation changes, developing and delivering comprehensive training and briefings when required. Ensure the business remains compliant with its legal requirement for DBS checks, right to work and immigration and all related administration processes are defined and adhered to through regular reporting and monitoring. Collaborate with internal and external teams to ensure policy and guidance documentation is in line with legislative changes. Manage the visa application process for staff, including issuing certificates of Sponsorship (CoS), ensuring the manager and applicant are kept up to date with progress. Ensure consistent high levels of data accuracy within the HR Systems relating to all employee data Oversee and review regular reporting; o Right to Work, Immigration & UK legislation compliance. o All roles have the correct disclosure level and renewals are proactively managed and kept up to date. #london #humanresources #hroperationsmanager #peopleoperationsmanager #CIPD #peopleteam #hybrid #qahighereducation #IND01 IND01
E1 7HT

Student Ambassador

Ref. : 1000008863
Birmingham (Louisa Ryland House)
Birmingham
Student Ambassador, Birmingham Campus QA Higher Education, flexible & casual part-time work for QAHE Enrolled Students ONLY Are you passionate about university life and love connecting with fellow students? Are you looking for a flexible, paid opportunity that fits around your studies and allows you to represent your university? Then we’ve got the perfect role for you – read on to find out more. About our role: As a QAHE Student Ambassador, you’ll be a key representative of QA Higher Education, supporting with events on campus and beyond. From campus tours to open days, enrolment, and student socials – no two days are the same. You’ll be part of a vibrant and supportive team, inspiring prospective students and enhancing the student experience across our London, Manchester and Birmingham campuses Please note there will be a variety of weekend, daytime and evening hours available Here’s a flavour of what’s involved: (click through to read the JD) Represent QAHE at on-campus and external events Deliver engaging campus tours and support with enrolment/induction Assist with event set-up, logistics, and guest welcome activities Answer questions about your course and student life at QAHE Carry out light admin duties and support QAHE departments Be a positive role model and share your student journey Bring your experience: Must be currently enrolled in a full-time undergraduate or postgraduate course at QAHE Friendly, reliable, and enthusiastic about helping others Excellent communication and listening skills A team player who can also use their initiative Organised, punctual, and professional No experience needed – full training provided! Experience volunteering, in societies, or customer-facing roles would be beneficial A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Working hours may fall both within and outside of study hours; however, Student Ambassadors are expected to prioritise their academic commitments. The successful candidates will be required to undertake the basic DBS check We look forward to hearing from you! #studentambassador #qahe #highereducation
EC1R 4TF

Student Ambassador

Ref. : 1000008871
Manchester
Lancashire
Student Ambassador, Manchester Campus QA Higher Education, flexible & casual part-time work for QAHE Enrolled Students ONLY Are you passionate about university life and love connecting with fellow students? Are you looking for a flexible, paid opportunity that fits around your studies and allows you to represent your university? Then we’ve got the perfect role for you – read on to find out more. About our role: As a QAHE Student Ambassador, you’ll be a key representative of QA Higher Education, supporting with events on campus and beyond. From campus tours to open days, enrolment, and student socials – no two days are the same. You’ll be part of a vibrant and supportive team, inspiring prospective students and enhancing the student experience across our London, Manchester and Birmingham campuses Please note there will be a variety of weekend, daytime and evening hours available Here’s a flavour of what’s involved: (click through to read the JD) Represent QAHE at on-campus and external events Deliver engaging campus tours and support with enrolment/induction Assist with event set-up, logistics, and guest welcome activities Answer questions about your course and student life at QAHE Carry out light admin duties and support QAHE departments Be a positive role model and share your student journey Bring your experience: Must be currently enrolled in a full-time undergraduate or postgraduate course at QAHE Friendly, reliable, and enthusiastic about helping others Excellent communication and listening skills A team player who can also use their initiative Organised, punctual, and professional No experience needed – full training provided! Experience volunteering, in societies, or customer-facing roles would be beneficial A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Working hours may fall both within and outside of study hours; however, Student Ambassadors are expected to prioritise their academic commitments. The successful candidates will be required to undertake the basic DBS check We look forward to hearing from you! #studentambassador #qahe #highereducation
EC1R 4TF

Student Ambassador

Ref. : 1000008877
London - multi sites
England
Student Ambassador, London Campuses QA Higher Education, flexible & casual part-time work for QAHE Enrolled Students ONLY Are you passionate about university life and love connecting with fellow students? Are you looking for a flexible, paid opportunity that fits around your studies and allows you to represent your university? Then we’ve got the perfect role for you – read on to find out more. About our role: As a QAHE Student Ambassador, you’ll be a key representative of QA Higher Education, supporting with events on campus and beyond. From campus tours to open days, enrolment, and student socials – no two days are the same. You’ll be part of a vibrant and supportive team, inspiring prospective students and enhancing the student experience across our London campuses Please note there will be a variety of weekend, daytime and evening hours available Here’s a flavour of what’s involved: (click through to read the JD) Represent QAHE at on-campus and external events Deliver engaging campus tours and support with enrolment/induction Assist with event set-up, logistics, and guest welcome activities Answer questions about your course and student life at QAHE Carry out light admin duties and support QAHE departments Be a positive role model and share your student journey Bring your experience: Must be currently enrolled in a full-time undergraduate or postgraduate course at QAHE Friendly, reliable, and enthusiastic about helping others Excellent communication and listening skills A team player who can also use their initiative Organised, punctual, and professional No experience needed – full training provided! Experience volunteering, in societies, or customer-facing roles would be beneficial A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Working hours may fall both within and outside of study hours; however, Student Ambassadors are expected to prioritise their academic commitments. The successful candidates will be required to undertake the basic DBS check We look forward to hearing from you! #studentambassador #qahe #highereducation

Customer Services Administrator (Service Delivery Specialist)

Ref. : 1000008890
Cheltenham
Gloucestershire
Customer Services Administrator (Service Delivery Specialist) Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Processing a variety of bookings for customers, from QA courses to conferences Supporting course admin, such as arranging pre course reading, courseware, access to online portals, exam vouchers and e-learning. Support learner queries and requests with prompt responses, meeting internal SLAs Work with colleagues to drive quality and operational excellence for learner engagement, retention, and achievement in line with business strategy and plans. Report issues and themes to line manager to help improve the feedback we give to internal customers Develop and build new standard reporting outputs for functional consumption. About you Experience in an administration and customer service role Experience of working in a fast-paced customer facing role Understands how to convert data into compelling BI reporting and/or analysis Excellent data visualisation ability Previous experience in Bookings Management, Customer Service and Administration
TBC

Learning and Development Manager, London Hybrid Working

Ref. : 1000008690
London (Middlesex Street)
London
Learning & Development Manager, London based QA Higher Education, Hybrid working NEW ROLE QA Higher Education – we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. As our Learning and Development Manager, you will be focused on enhancing employee skills and knowledge through various training programs from entry to senior management level. Designing, implementing, and managing programs to improve organisational performance. Our role requires a blend of strategic thinking, to be well versed in leadership & management skills, project management, and strong communication skills. Working with subject matter experts, you will have the experience to develop a full training solution to meet our business needs. Here’s a little of what you’ll be doing (please click through to read the full job description): Develop and implement a learning strategy and programmes that are aligned with QAHE’s organisational objectives. Maintain a full understanding of the various teams and business areas organisational wide. Work with senior business leaders to ensure they are using our performance management systems, and they remain focused on day-to-day employee development. Track and control L and D expenditure, building cost efficient relationships and contracts with external suppliers. Design and produce quality fit-for purpose training materials. Act as the principle point of contact for all L and D related enquiries. Ensure legislative compliance. Support the growth of the business through ensuring an effective talent development pipeline. Bring your experience and qualifications: Experienced with the management of online learning portals. Have proven experience and success in the delivery of both online and in person base management skills training and development. Adapt at assessing and prioritising workload. Experienced in working with a wide-ranging employee base. Knowledge of the Higher Education sector would be advantageous. Knowledge and experience working with Learner Management Systems Ability to assess and implement the optimum pedagogy with regard for the content, desired result and learner. Undergraduate degree – preferably in Business or Psychology or equivalent professional qualification. A little more about QA Higher Education Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. #london #CIPD #learninganddeveloment #learning&development #learning&developmentmanager #L&D #hybrid #qahighereducation #IND01 IND01
E1 7HT

Customer Success Manager

Ref. : 1000008857
UK
Other
Role: Customer Success Manager Location: London Your role will be part of the wider Sales team, driving commercial success of Digital Subscriptions within the QA Group. You will be a point of contact for clients, working with many C-Suite and VP level partners, so you will need to demonstrate ability to lead, consult and advise clients on best practice and share industry knowledge. Key Responsibilities: You will manage a portfolio of enterprise and medium sized clients serving as their primary business point of contact throughout their customer journey with a focus on Retention and Success whilst our New Revenue teams drive growth. You will orchestrate overall relationships with assigned strategic and complex enterprise customers, which will include growing adoption, ensuring retention, and optimising client sentiment. You will also work in collaboration with New Revenue teams to support growth of these accounts to multi-year, £1m+ partnerships. You will be responsible for setting up curriculums and programs with these clients, so need to have a curiosity and interest in our content, product offerings and how these solve for client needs. About you: We are ideally looking for someone who has a solid track record in account management, customer success or sales ideally within the tech or education industry Strong communication skills with the proven ability to engage and influence executive stakeholders in Fortune 50 companies and the ability to examine, synthesize, and present data to various stakeholders in the correct and compelling form. A highly collaborative work style with the ability to work with and influence cross-functional teams, key partners will include the senior leadership team, Sales/New Business, Product, and Marketing Knowledge of consultative sales techniques, competitor landscape, managed services
TBC

Credit & Income Supervisor

Ref. : 1000008793
London (Rosebery Avenue)
London
Credit & Income Supervisor, London Campus QA Higher Education, fulltime, Mon-Fri 9am-5.30pm Are you experienced in Leading Successful Teams, with a background in Credit and Income? Are you looking to progress in a Fast Paced, Vibrant and Rewarding organisation? Then we have the role for you, read on to find out more. About our role: As Credit & Income Supervisor, you will be leading a small and busy team across multiple locations, managing the end-to-end revenue collection process for QA Higher Education, overseeing four distinct sales ledgers linked to key education partners. You will play a vital role in maximising cash flow by prioritising debt collection, issuing instalment plans, and ensuring timely Student Finance England approvals. Here’s a flavour of what’s involved: (click through to read the JD) Responsibility for revenue creation and collection across four individual sales ledgers/partners, ensuring timely and accurate reconciliation. Deliver key financial reporting and analytics to senior management, providing insights to support strategic decision-making. Manage high volumes of both face-to-face and remote (phone/email) communications with internal and external stakeholders. Supervise three direct reports across multiple locations, providing guidance, support, and performance oversight. Prioritise collection of outstanding revenue, issued instalment plans, and followed up on Student Finance England (SFE) approvals to reduce risk and maximise cash flow. Assist the Credit Manager with day-to-day operational activities, including process improvements and workflow management. Bring your experience: Proven high level communication skills. Experience of using CRM and accounting database desirable. Understanding of Microsoft office systems and basic level competencies Database management experience desirable. Self-motivated and driven. Versatile and flexible to adapt to new tasks. Calm and composed approach to maintain positive approach in high stress environments. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #income #credit #finance #audit #customerservcie #education #London #LifeAtQA
EC1R 4TF

Bid Writer

Ref. : 1000008681
Home Based
Other
Bid Writer Hybrid (London) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Working within the Bid’s team, this role will be to support in identifying and converting new business opportunities through the management and delivery of professional proposals and developing and writing high-quality bid proposals, executive summaries, technical responses and support pricing strategies. Key Responsibilities: Bid Management: Oversee the bid process, including planning, coordination, and submission of bids. Ensure all deadlines are met and that proposals are compliant with client specifications. Research: Conduct thorough research to understand client requirements, industry standards, and competitive landscape. Contribute to the daily operation of the QA central Bid Team including sharing common tasks Work closely with sales and technical teams to gather relevant information and insights for bid proposals. Experience: Public and private sector bids, in storyboard formats. Structured proposal methodologies, such as Shipley Portals (bravo/jaggaer, delta, ariba etc) Expertise in storytelling -transforming input from SMEs and Sales leads into compelling storytelling content Skilled in preparing and editing high-quality written content that effectively communicates the value proposition.
HOMEBASED

Follow us

Log in Candidate area

I already have a candidate area

Create candidate area

Menu Careers website QA

Welcome to the Career Site for QA

Newest vacancies