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Newest vacancies
Lecturer Health and Social Care BIRMINGHAM
Ref. : 1000008007
Birmingham (Louisa Ryland House)
Birmingham
Lecturer in Health, & Social care, OR Public Health QA Higher Education, F2F teaching London OR Birmingham, OR Manchester Fulltime Permanent Roles OR Sessional Teaching Hours available Are you an experienced Higher Education Lecturer? Are you looking for a flexible or a full-time contract within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed? We have exciting opportunities for suitably qualified lecturers on our BSc Health, & Social care, and on our MSc Public Health Programs. You can become part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ futures ………come join us! Your focus: As Lecturer, you will be responsible for our students’ progression and academic achievement up to level 7. Planning, preparing, and teaching modules both online and in the classroom. You will be using our innovative delivery methods and cutting-edge curriculum. You will provide guidance and support to our students and use …. your knowledge to power each student’s potential. Bring your experience: Applicants should have suitable and relative experience in practice and teaching Health, & Social care, or public Health as well as a variety of related subjects. Applicants must hold a post-graduate degree in public health, social care, or health related subject areas. Experience of teaching at level 3-7, a teaching qualification and HEA membership would be distinct advantages. What we can give you: Access to free QA training courses to continue your personal development Time off to support the charities you love Access to innovative delivery methods, and exciting course material Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge Receive specialist coaching and support from your education leaders A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Health & Social Care, Public Health, Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. #highereducation #healthandsocialcare #publichealth #masters #phd #london #birmingham
M1 6FQ
Lecturer in Health and Social Care LONDON
Ref. : 1000008342
London (Fitzwilliam House)
London
Lecturer in Health, & Social care, OR Public Health QA Higher Education, F2F teaching London OR Birmingham, OR Manchester Fulltime Permanent Roles OR Sessional Teaching Hours available Are you an experienced Higher Education Lecturer? Are you looking for a flexible or a full-time contract within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed? We have exciting opportunities for suitably qualified lecturers on our BSc Health, & Social care, and on our MSc Public Health Programs. You can become part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ futures ………come join us! Your focus: As Lecturer, you will be responsible for our students’ progression and academic achievement up to level 7. Planning, preparing, and teaching modules both online and in the classroom. You will be using our innovative delivery methods and cutting-edge curriculum. You will provide guidance and support to our students and use …. your knowledge to power each student’s potential. Bring your experience: Applicants should have suitable and relative experience in practice and teaching Health, & Social care, or public Health as well as a variety of related subjects. Applicants must hold a post-graduate degree in public health, social care, or health related subject areas. Experience of teaching at level 3-7, a teaching qualification and HEA membership would be distinct advantages. What we can give you: Access to free QA training courses to continue your personal development Time off to support the charities you love Access to innovative delivery methods, and exciting course material Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge Receive specialist coaching and support from your education leaders A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Health & Social Care, Public Health, Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. #highereducation #healthandsocialcare #publichealth #masters #phd #london #birmingham
EC3A 8BF
Lecturers in Health and Social Care MANCHESTER
Ref. : 1000008344
Manchester (St James Buildings)
Lancashire
Lecturer in Health, & Social care, OR Public Health QA Higher Education, F2F teaching London OR Birmingham, OR Manchester Fulltime Permanent Roles OR Sessional Teaching Hours available Are you an experienced Higher Education Lecturer? Are you looking for a flexible or a full-time contract within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed? We have exciting opportunities for suitably qualified lecturers on our BSc Health, & Social care, and on our MSc Public Health Programs. You can become part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ futures ………come join us! Your focus: As Lecturer, you will be responsible for our students’ progression and academic achievement up to level 7. Planning, preparing, and teaching modules both online and in the classroom. You will be using our innovative delivery methods and cutting-edge curriculum. You will provide guidance and support to our students and use …. your knowledge to power each student’s potential. Bring your experience: Applicants should have suitable and relative experience in practice and teaching Health, & Social care, or public Health as well as a variety of related subjects. Applicants must hold a post-graduate degree in public health, social care, or health related subject areas. Experience of teaching at level 3-7, a teaching qualification and HEA membership would be distinct advantages. What we can give you: Access to free QA training courses to continue your personal development Time off to support the charities you love Access to innovative delivery methods, and exciting course material Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge Receive specialist coaching and support from your education leaders A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Health & Social Care, Public Health, Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. #highereducation #healthandsocialcare #publichealth #masters #phd #london #birmingham #manchester
M1 6FQ
Customer Services Administrator
Ref. : 1000008368
Cheltenham
Gloucestershire
Customer Services Administrator (Service Delivery Specialist) Location : Cheltenham Hybrid About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Processing a variety of bookings for customers, from QA courses to conferences Supporting course admin, such as arranging pre course reading, courseware, access to online portals, exam vouchers and e-learning. Support learner queries and requests with prompt responses, meeting internal SLAs Work with colleagues to drive quality and operational excellence for learner engagement, retention, and achievement in line with business strategy and plans. Report issues and themes to line manager to help improve the feedback we give to internal customers Develop and build new standard reporting outputs for functional consumption. About you Experience in an administration and customer service role Experience of working in a fast-paced customer facing role Understands how to convert data into compelling BI reporting and/or analysis Excellent data visualisation ability Previous experience in Bookings Management, Customer Service and Administration
TBC
Service Delivery Manager
Ref. : 1000008367
Cheltenham
Gloucestershire
Service Delivery Manager Location - Cheltenham Hybrid What be you’ll doing? In this role you will provide experienced management and oversight of a Service Centre team. Responsible for a customer facing team with a focus on providing a highly responsive rapid service, with an immediate resolve to learning queries and logistical requirements. Ensuring consistent delivery of a high quality, dedicated, administrative and logistical service, with particular attention to ongoing business improvement, fulfilling projects that improve the overall service and efficiencies within the contract. As well as providing exceptional and accessible customer service to clients' enquiries and training needs, you will be responsible for the contractual and commercial requirements of the service. Your focus will be to ensure that the Service Centre meet SLAs, turnaround times, and that error rates/inaccuracies are within an acceptable range Key Responsibilities Leadership and management of a customer facing highly responsive Service Centre team. Performance management, coaching and development of staff. Escalation route for Service Centre Team and a point of escalation for the wider team, responsible for resolving customer queries/issues. Drive and target team with turnaround targets, with overall responsibility for team performance against those turnaround times, including the quality of responses. Maintain the suite of processes and procedures which support the delivery of the managed training service. Build and maintain business relationships with clients by providing prompt and accurate service to promote customer satisfaction. Ensures delivery of excellent customer service through fast and accurate processing of orders, communication and coordinating with other departments to resolve enquiries.
TBC
Senior Category Manager
Ref. : 1000008371
Leeds (Brewery Wharf)
Yorkshire
Senior Category Manager Location: Leeds About the role: You will play an essential part in the Procurement team as we embark on a key change in our Procurement journey. Historically the team has operated with a transactional focus although over the last two years has delivered some tactical improvements with supplier consolidations, a defined tiered Preferred Supplier List, and delivery of cost savings. In order to move the function to the next level we need to move away from a process-led focus to deliver strategic category management. As a Senior Category Manager for QA, you should be a commercial expert comfortable across multiple categories, with experience in leading sourcing, negotiating, and contracting exercises. You should be experienced at managing multiple suppliers and drive savings, have the commercial acumen to identify opportunities to optimise it and the ability to negotiate robust pricing and terms that benefit QA and our customers. Alongside the other Senior Category Manager(s), you will be expected to lead the Procurement function within QA, including managing direct reports accordingly, increasing the scope of procurement activity within QA, offering industry expertise to other senior stakeholders Key Responsibilities: Manages strategic supplier relationships Negotiates pricing agreements with top suppliers Implements and manages contracts Reviews and manages supplier risks Provides strategic support and advice to customers/sales Your experience: Experience working within Supply Chain management Strategic Sourcing and Procurement Category & Data Analytics Drives savings with suppliers Provides analysis for reporting (supplier, customer & internal) Develop Procurement strategy Team management and recruitment within Procurement team QA’s benefits include: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications. We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustments, if any, you require. If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps. QA is headquartered in London & New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
SN5 7WZ
Head of Procurement
Ref. : 1000008373
Leeds (Brewery Wharf)
Yorkshire
Head of Procurement Location: Leeds About the role: We are seeking a dynamic and experienced Head of Procurement to lead our procurement function across the entire organisation at QA Workforce Learning. This is a hands on role that requires a deep involvement in procurement activities across all types of spend categories (direct and indirect), while ensuring alignment with the organisations goals and compliance with procurement policies. You will have ownership across the wider business (process, governance, and compliance/onboarding) as well as senior stakeholder influence. Key Responsibilities: Lead procurement transformation initiatives to enhance efficiency and performance, aligning to business objectives. Design, write, and implement procurement policies, processes, and procedures to standardize procurement operations. Ensure adherence to procurement policies and provide training to key stakeholders. Monitor compliance and recommend improvements to enhance policy effectiveness. Collaborate with stakeholders to identify and implement process improvements and digital tools. Engage directly in key procurement activities, including supplier negotiations, contract management, and tender processes. Drive cost optimization while ensuring quality, sustainability, and supplier performance. Lead procurement operations across all business units and spend categories. Evaluate and manage supplier performance to ensure alignment with organizational requirements. Your experience: Certified Professional in Supply Management (CPSM) or Certified Procurement Professional (CPP) certification. Demonstrated success in a senior procurement role, with hands-on experience managing procurement activities across diverse spend categories. Strong focus on process improvement and the ability to implement structured methodologies. Experience in leading procurement transformation and driving organizational change. Skilled in writing and implementing procurement policies and ensuring compliance. Ability to align procurement strategy with overall business goals and deliver measurable outcomes. QA’s benefits include: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications. We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustment, if any, you require. If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps. QA is headquartered in London & New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
LS10 1NE
Learning Designer, London Hybrid Working
Ref. : 1000008352
London (Middlesex Street)
London
Learning Designer QA Higher Education, London Based, Hybrid Working Do you have a teaching background and enjoy designing and developing blended learning products ideally for higher education programmes? We have an exciting opportunity to be part of our growing business, generated by our expanding list of University Partners. We are student centric and very passionate about our contribution to our students’ success. Here’s some of what you will be doing: (please click through to read the full JD) You’ll design and develop interactive blended learning products for QAHE programmes. This will include the design, scripting and storyboarding of the digital learning components as well as production of the content in specialist software. You’ll need to build strong collaborative relationships with Subject Matter Experts (SMEs), members of the Learning & Teaching Team and other academic stakeholders to develop understanding of the requirements of the course content, its learning objectives, and the learners’ skills requirements. Collaborate with these key stakeholders to design high quality, engaging and innovative blended learning programmes for QAHE’s core products. Contribute to the design which integrate seamlessly with the live event and asynchronous stages of delivery. Storyboard and script digital learning content and assets by applying learning design and pedagogical principles to effectively develop learners’ skills and knowledge. Update and maintain course and content documentation, ensuring that it is accurate, version controlled, and quality assured. Bring your experience: Strong knowledge of educational theory and instructional/learning design principles. Understanding of different e-learning development techniques and methodologies - formal and informal Extensive experience of developing blended learning and e-learning learning solutions Experience working in a materials development environment, preferably related to online and blended learning Practical know-how on VLE/LMS content creation and management. Practical know-how on rapid learning authoring tools. What we’ll do for you: Being a learning business, we get how important your learning and development is and of course we want you to be the best. We’ll give you the very best development to do your job and help you to develop your skills further to reach your potential. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. #teaching #blendedlearning #e-learning #instructionaldesign #articulate360 #london #highereducation #hybridworking #pedagogicalapproach
E1 7HT
Scheduling / Planning Team Leader, Homebased
Ref. : 1000008309
Home Based
Other
Scheduling / Planning Team Lead (academic timetabling within our cover team) QA Higher Education Homebased working, Monday – Friday 8.30-5pm (very occasional travel) As Scheduling Team Leader, you will be responsible for leading and assisting your team in covering lecturer absence. The role will also involve the recording of holiday/absence request ensuring the information is accurate and the process is followed by the academic team. It’s vital we ensure all cover is actioned with minimal disruption to students timetables and in the unlikely event a session is required to be cancelled you will be responsible to ensure this is rescheduled. You will also monitor and flag any low academic resource requirements and assist with any payroll/sessional teaching hours queries with a high level of accuracy. Here’s a flavour of what’s involved: (click through to read the JD) You will ensure cover is actioned with consideration to both cost and consistency with student delivery. You will be responsible for making sure the recording of absence is accurate and monitored correctly. You will produce a monthly summary on cover actioned. You will assist in improving turnaround time on cover requirements. Monitoring of the shared inbox for last minute cover requirements or absence of lectures in class Constant communication with the team to ensure any changes are flagged and understood. Assisting with ad-hoc enquires that come into the shared inbox. Timetable management throughout each semester. Bring your experience: Working with timetables/ schedules where changes have occurred and action needs to be taken. Experience of multi-tasking and working within an evolving environment. Experience of managing and prioritising complex workloads with attention to detail in a fast-paced environment. Ability to lead, motivate and manage a small team. Excellent communication and interpersonal skills Exceptional organisational, problem-solving and planning skills with a high level of attention to detail. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. #homeworking #scheduling #planning #resource #education #academic #timetabling #LifeAtQA
HOMEBASED
Client Relationship Manager
Ref. : 1000008147
London (International House)
London
Sales – Client Relationship Manager London Salary: Competitive Salary + Commission Applicants must hold or be prepared to undergo Developed Vetting (DV) once in post, if required. Do you love generating new business as well as enjoying building relationships with existing customers? If yes then read on, as we have the perfect role for you… About our role: Working in our sales team as a Client Relationship Manager, you’ll be given some clients to account manage where you’ll grow existing customer relationships, but you’ll also need to prospect for new business to grow your list of clients to maximise sales opportunities. You will be doing a good two hours a day of new business sales activity across a variety of channels and will be responsible for arranging customer meetings, prepare proposals and presentations. What’s involved: Prospect for new customers Grow and maintain existing business Use platforms like LinkedIn Sales Navigator to grow your network Prepare quotes and proposals for customers Bring your experience: Experience of B2B sales would be great Top-notch negotiating skills Ability to build a sales-pipeline Knowledge of consultative sales techniques If you’ve got the drive and motivation to achieve sales targets, matched with fabulous customer-service skills and an entrepreneurial spirit, then apply today, we’d love to hear from you!
E1W 1UN
Scheduling Specialist
Ref. : 1000006808
Cheltenham (Delta House)
Gloucestershire
Scheduling / Operations / Student Engagement / Business Support Cheltenham, Gloucester Full time, 37.5 hrs per week - Hybrid 3 days in the office Competitive base salary plus benefits Job purpose: You will join QA as a Scheduling Specialist; you will manage the allocation of training programmes, working closely with QA trainers resourcing a schedule of events within client timelines and managing marking allocations. About you: If you have experience working in a planning environment role where you are managing multiple tasks or resources and are data driven with an analytical approach, enjoy finding solutions, then this could be the role for you. You may have a background in event management for training services or seminars. A ‘day in the life’ of a Scheduling Specialist: Creating schedules for students. Collaborating with our sales teams to fulfil Client specific programmes as well as managing the day to day schedule of public courses. Identify gaps in current training capabilities and put forward cases to employ additional trainers. A little about QA: At QA, our mission is powering people’s potential. We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
GL53 7TH
Data and Software lecturer
Ref. : 1000008365
Home Based
Other
Data and Software lecturer Home based About our role: As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. To make an active contribution to ensure this programme continues to improve, and that all Skills & Abilities Subject Areas (suggested in the Software and Data area but not limited to) Software Coding and Programming experience (Python experience essential) Full stack / Web development Automation in software development Flask Django DevOps Data Machine learning SQL Data Visualisation - Power BI Data Analytics / Statistics Your Qualifications and Knowledge Essential: A post-graduate degree (MSc) Subject specific qualifications Desirable: PhD Teaching qualification Excellent, detailed knowledge of more than one topic within the required subject areas Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education Understanding of equality and diversity issues
TBC