QA - Careers website

Talent Acquisition Partner

Ref. : 1000008135
London (Middlesex Street)
London
Talent Acquisition Partner, London OR Birmingham Based QA Higher Education, Hybrid working QA Higher Education – we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. Our talent acquisition role isn’t for the faint hearted, as you will be busy, never a dull moment. As part of our in-house Talent Acquisition Team, you will have the experience to provide a consultative recruitment service to hiring managers over various disciplines. The types of roles you will recruit & resource for will be varied - administration, finance, academic, operations to name a few areas. You’ll be used to a real mix and be able to shout about your recruitment achievements and successes You will be part of the wider people services team when you join us, and we truly work well, collaborate and share best practice. Of course, we will provide a great induction to help you settle in, learn our processes & systems and relate to our values. Here’s a little of what you’ll be doing (please click through to read the full job description): Gain a thorough understanding of the business area and hiring managers needs through a comprehensive briefing meeting. Write creative and compelling job adverts to stand out from the crowd to attract quality candidates. Use social media and other direct sourcing tools to promote our vacancies & brand, reaching out to both passive and non-passive candidates to promote our opportunities. Telephone screen applicants to qualify for essential experience, culture fit & logistics. Recommend suitable candidates to the HM for interview. Arrange all interviews as requested by Hiring Managers ensuring candidates have accurate interview confirmation details. Provide detailed feedback to external candidates after interviewing. Ensure the Hiring Manager has provided feedback to internal candidates. Maintain accurate records in the ATS at each stage of the recruitment cycle. Provide advice to managers on market conditions, diversity issues, interview techniques, use of social media and keep managers regularly updated on all active projects, always managing their expectations. Bring your experience: Hands-on recruitment experience from job qualification through to offer negotiation. Excellent communication skills, comfortable working with hiring managers at all levels and managing their expectations. Track record of meeting time to hire and quality targets in a high-volume environment. Demonstrable experience of writing compelling copy for advertising. Competent in social media and direct sourcing activities. Understands the importance of data integrity and reporting. #talentacquisition #recruitment #recruiter #london #birmingham #qahighereducation #IND01 IND01
E1 7HT

Events Coordinator, Higher Education, Birmingham

Ref. : 1000008142
Birmingham (Louisa Ryland House)
Birmingham
Events Coordinator for our Higher Education Students Birmingham, QA Higher Education Fulltime & Permanent Opportunity, Hybrid working About our role: As Student Relations Coordinator you will have the ability and knowledge to deliver an outstanding student experience facilitating, supporting and encouraging student engagement in social activities and events. You will play a vital role in facilitating the Student Activities Association working closely with volunteer student ambassadors and student social clubs to ensure best practice in all areas of the student-led provision Here’s a flavour of what’s involved: (training provided, click the link to read the full JD) Organise student welcome and orientation week events, such as Freshers’ days, working with the Course Directors to timetable agreed activities. Planning and attending external events/trips with students; undertaking risk assessment prior to event/trip. These events often occur outside of normal campus working hours. Encourage and positively promote student engagement in student-led activities and events providing training and support to equip student event organisers and volunteers with the skills to run successful activities. be responsible for the delivery of events and activities at London campus. Embed British Values in events/ activities/ communications. Maintain an awareness of low-cost or free events, activities and social opportunities for students in the Manchester, Birmingham and London areas, raising awareness and promoting accordingly. Foster links with local businesses and facilities to source discounts and special offers for students Bring your experience: Practical experience of planning and delivering events. Practical experience of working with international students and understanding of cultural diversity is desirable but not essential. Excellent communication skill Ability to engage and motivate students. A little more about us:. QAHE is a private UK higher education provider working in partnership with universities, colleges and education specialists in the UK to recruit, market and deliver a range of programmes from foundation level to undergraduate and postgraduate degrees. We currently teach over 2,000 students from all over the world, graduating over 800 students in 2016 and providing over 25,000 hours of teaching per year across five UK locations. Apply today - Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #events #studentsuccess #studentexperience #highereducation #LifeAtQA #Birmingham
B3 3PL

Head of Sales - Government Services

Ref. : 1000008102
London (International House)
London
Head of Sales - Government Services London/Hybrid Competitive salary base + Commission You will be leading the government & Defence Services learning sales team and implementing the sales strategy in learning, including management responsibility to deliver growth across the government sector, win new clients and expand existing relationships to ensure current and future success against QA and client objectives. Your Responsibilities Lead a team responsible for driving learning sales in government & defence clients Set individual sales targets from the overall team sales targets allocated in the business targeting process, and manage the process to confirm individual results against target on a monthly/quarterly basis including managing manual adjustments Drive and manage optimum activity by way of KPIs to build effective pipeline in line with team’s business growth plan. Motivate, develop and inspire a team of Account Directors/Managers and structure their activity and performance to deliver results. Identify skills gaps in the team and work with the Director, Government Services to ensure appropriate interventions are in place to address the team’s development needs. About you Deep knowledge of government and civil service organisations, structures and working practices. In depth knowledge of how learning and training works. Knowledge of the L&D competitor landscape Customer centric with an entrepreneurial attitude Self-directed leader with a proactive approach Strong personal values that align with QA’s Willingness to undertake DBS, BPSS, SC, DV, Disclosure Scotland or similar if required for the role What we can offer you Competitive salary 3 days per year for professional development 27 days annual leave, and an option to purchase a further 5 Great company culture and work environment Highly skilled teammates and lots of opportunities for growth and development At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place
E1W 1UN

Cloud Exam Designer/Creator

Ref. : 1000007862
Home Based
Other
Cloud Exam Designer Remote/Home Based UK Full time, 37.5 hrs per week Job purpose: You will join QA as Assessment Specialist working within our Content team. Reporting to our Senior Assessments Manager, this person will play a pivotal role in ensuring our assessments remain the top in the industry. You might be experienced in running your own blog in relation to one of or all of the CLOUD TECHNOLOGIES we mention? You will have a strong technical expertise in the CLOUD Technologies of Azure, AWS and GCP. Experience of Containerisation, Kubernetes, GEN AI, Zero Day Threats, Test Lab design. The role and what you will be doing: You will be ideally well versed in CLOUD TECHNOLOGIES including Azure, AWS, GCP etc and have an enthusiasm for commenting on or developing insights into new technical advancements and changes. Write clear, accurate, and relevant assessments for QA enterprise training, including but not limited to: certification preparation exams across multiple cloud platforms, including Microsoft Azure, Amazon Web Services, and Google Cloud. Write/create role-based skill assessments for a wide variety of current IT roles including Solution Architect, Software Developer, or DevOps Engineer. Create both pre and post assessments which are formative and summative exams to assess learner progress through a sequence of modular training resources. Coordinate with Content team members to outline quiz development priorities on a set schedule and adapt to evolving priorities based on changing IT market trends, cloud and software technology and/or enterprise training priorities. Collaborate with the content team and engineering team members to design new assessment types. Content Management: Review and update existing quiz library to maintain currency with cloud platforms and QA courses Integrate content management tasks, such as reviews and updates, into work schedule while continuing development of new content A little about QA: At QA, our mission is powering people’s potential. We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
HOMEBASED

Leadership & Management Trainer

Ref. : 1000008125
London (International House)
London
Leadership & Management Trainer International House, London (but required to deliver training virtually from home and client sites around London and the South East) Full time/Permanent If you want to be part of a genuinely supportive and professional environment, QA could be the company you’re looking to join! We’re the UKs leading IT digital skills provider and training company – experts in upskilling, reskilling and other talent needs required by established public sector organisations, enterprises, and higher education universities! What will I be doing day to day? Has knowledge and experience of leadership and management theory and practise Has knowledge and experience of the most sought-after soft skills of today Has demonstrable business acumen Contributes to organisational development and quality improvement through collaboration with others and develops innovative course materials Experience in adult learning and training, ability to design the courses Previous training/tutoring experience will be an advantage What do I need to succeed? Has knowledge and experience of leadership and management theory and practise Demonstrable experience of learning design and development Experience in adult learning and training and ability to design the courses Previous training/tutoring experience will be an advantage Has demonstrable business acumen Contributes to organisational development and quality improvement through collaboration with others and develops innovative course materials Experience of managing or leading Digital Transformation (accreditation preferred but not essential)
TBC

Data Science & AI Trainer

Ref. : 1000008114
Home Based
Other
Data Science & AI Trainer Location: Remote (with some travel to QA sites and client locations) Full time/Permanent Are you a Data Science/AI Trainer looking for that next step? Do you have a background and a passion for teaching all things data/AI? If you want to be part of a genuinely supportive and professional environment, QA could be the company you’re looking to join! We’re the UKs leading IT digital skills provider and training company – experts in upskilling, reskilling and other talent needs required by established public sector organisations, enterprises, and higher education universities! Needing flexible hours and a good work-life balance? Don’t worry – we offer that too! What will I be doing day to day? You will be delivering Data Science/AI courses as part of our programmes delivery You will contribute to improvements to the scheme of learning, lesson plans, teaching and learning materials and resources to meet the qualification requirements You will contribute to business success by identifying and proactively pursuing opportunities for improvement, supporting the sales teams with specialist knowledge where required You will contribute to business success by driving the completion of learner evaluations and identifying and referring opportunities for improvement You’ll take ownership for own continuous professional development to ensure up to date and relevant delivery What do I need to succeed? A background in training in Data Science & AI Experience with one or more of the following tools; PyTorch, Python, R, C#, Java Desirable with one or more Cloud-native data services, such as; AWS, Azure Experience of data science related technologies or strong understanding of statistics and programming skills
DUMMY

Graduate Tutor, Sessional London

Ref. : 1000008122
London (Middlesex Street)
London
Graduate Tutor & Studio Facilitator London QA Higher Education, Immediate Opportunity Sessional hours, based at Northumbria University London Campus As Graduate Tutor you will support students as a personal tutor and be responsible for providing appropriate, accessible and effective support to the students either directly or by signposting students to the advice and support available to them. You will assist and facilitate students in creative studios to deliver a highly innovative learning environment on the flagship MSc Business With programme. The programme is accredited by AACSB and the International Business Simulation is a newly designed, skills-based module delivering opportunities for authentic, simulated learning. While working on the International Business Simulation module, students will work in teams and the Studio Facilitator/Graduate Tutor therefore is tasked with fostering inclusiveness within each of the teams and creating/ maintaining a dynamic learning environment where students are encouraged to be bold and learn from mistakes. The studio facilitator should be agile and adept and reacting to situations to maximise team performance. Being a good studio facilitator requires hard work, great organisational skills, confidence with the simulation software (full training will be provided) and a creative, welcoming personality. Being a studio facilitator is an excellent way to develop your own research interests in simulation-based, practical learning pedagogies Bring your experience: Experience of teaching in a studio or small group teaching at university level (Business subjects preferred) Experience of conducting research on student learning styles, success and performance Experience of international postgraduate students especially those studying in London, UK Experience of undertaking pastoral student support duties e.g. personal tutoring Experience of simulation-based modules and/ or residential learning Educated to Masters degree level. Fellow of the HEA / teaching qualification or willingness to work towards this. Willingness to pursue for doctoral education. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. #masters #highereducation #personaltutor #Graduatetutor #Studio Facilitator #northumbriauniversity #london #LifeAtQA
E1 7HT

Graduate Tutor, London

Ref. : 1000008118
London (Middlesex Street)
London
Graduate Tutor & Studio Facilitator London QA Higher Education, Immediate Opportunity Fulltime & Permanent, based at Northumbria University London Campus As Graduate Tutor you will support students as a personal tutor and be responsible for providing appropriate, accessible and effective support to the students either directly or by signposting students to the advice and support available to them. You will assist and facilitate students in creative studios to deliver a highly innovative learning environment on the flagship MSc Business With programme. The programme is accredited by AACSB and the International Business Simulation is a newly designed, skills-based module delivering opportunities for authentic, simulated learning. While working on the International Business Simulation module, students will work in teams and the Studio Facilitator/Graduate Tutor therefore is tasked with fostering inclusiveness within each of the teams and creating/ maintaining a dynamic learning environment where students are encouraged to be bold and learn from mistakes. The studio facilitator should be agile and adept and reacting to situations to maximise team performance. Being a good studio facilitator requires hard work, great organisational skills, confidence with the simulation software (full training will be provided) and a creative, welcoming personality. Being a studio facilitator is an excellent way to develop your own research interests in simulation-based, practical learning pedagogies Bring your experience: Experience of teaching in a studio or small group teaching at university level (Business subjects preferred) Experience of conducting research on student learning styles, success and performance Experience of international postgraduate students especially those studying in London, UK Experience of undertaking pastoral student support duties e.g. personal tutoring Experience of simulation-based modules and/ or residential learning Educated to Masters degree level. Fellow of the HEA / teaching qualification or willingness to work towards this. Willingness to pursue for doctoral education. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. #masters #highereducation #personaltutor #Graduatetutor #Studio Facilitator #northumbriauniversity #london #LifeAtQA
E1 7HT

International Compliance Exec

Ref. : 1000008048
Birmingham (Louisa Ryland House)
Birmingham
tbc
B3 3PL

Senior Learning Design Consultant - AI

Ref. : 1000007599
Home Based
Other
Role: Senior Learning Design Consultant – AI Location: Remote (with travel) Your role will be the lead subject matter expert in the AI Practice with responsibility for product design and development. You will represent the AI group’s needs for the design of bespoke, off-the-shelf and certification products across the AI portfolio. Key Responsibilities: As the lead subject matter expert with responsibility for product design and development in the AI Portfolio you will: Design and develop innovative, public and client specific solutions Use Management Information and data to generate insights that help improve product quality Collaborate with AI Portfolio Director and SMEs to design and develop active, engaging and innovative products and content Work with SMEs to ensure that products comply with accreditation body standards Work with accreditation bodies as required in order to maintain awareness of certification updates and new product introductions Work collaboratively with internal stakeholders (e.g. Curriculum Manager, Instructional Design, Platforms, Courseware) and Practice Director to develop processes and standards for product design and development Work collaboratively with internal and Practice Director to improve quality of AI specific solutions Experience: Extensive AI experience within an industry role Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual) to meet diverse business needs Proven track record of creating and using MI and data to improve product quality Able to consider scale and reuse in your approach whilst attending to the specific context of solution development Demonstratable experience of estimating solution development effort and adherence to these committed targets What we can offer you: 27 days holiday each year, holiday buying scheme, Private Medical insurance, Gympass, Employee Assistance Programme, 3 training days and 2 days per year charity leave. About QA: At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985. We believe skills alone aren’t enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning. QA is headquartered in London and New York. #LI-AW1 #LI-remote
HOMEBASED

Certified SALESFORCE ADMINISTRATOR, Homebased

Ref. : 1000007505
Home Based
Other
Certified SALESFORCE ADMINISTRATOR Homebased role, Fulltime, Permanent, Mon-Fri 9am-5.30pm Are you an experienced & certified Salesforce Administrator and a Flow enthusiast looking for a new challenge to help our users with everyday issues through to problem solving complex projects. We are a fast paced, dynamic Higher Education business…come join us! About our role: As a skilled and certified Salesforce Administrator you will be responsible for managing and optimising our Salesforce platform to support our institution's student recruitment, admissions and student record processes. You will collaborate with various departments to gather requirements, customise Salesforce to meet those requirements, and provide ongoing support to ensure the smooth functioning of our support service operations. Here’s a flavour of what’s involved: (click through to read the JD) Administer and configure Salesforce to meet the unique requirements of our higher education institution, including but not limited to managing lead and applicant data, recruitment, admissions and student record processes. Collaborate with cross functional teams to gather and analyse business needs and translate them into technical requirements and solutions within Salesforce. Customise Salesforce to support the admissions process, including managing prospective student information, application tracking, and enrolment management. Provide training and ongoing support to faculty, staff, and administrators on Salesforce usage, ensuring they can effectively utilise the platform for their specific needs. Collaborate with IT and other stakeholders to integrate Salesforce with other systems used within the institution, such as learning management systems or student information systems. Monitor system performance, conduct regular data audits, and implement data quality and governance measures specific to the higher education environment. Bring your experience: Salesforce Certified Administrator Flow enthusiast Additional Salesforce certifications, such as Salesforce Advanced Administrator or Salesforce Platform App Builder, are highly desirable. Experience in customising Salesforce to support admissions processes, student services workflows. Familiarity with the unique needs and challenges of higher education institutions, including data privacy regulations and compliance requirements. Experience in delivering end-user training and providing ongoing support in a higher education context. #LifeAtQA #homebased #certifiedsalesforce #salesforceadministrator #cloudspecialist #studentapplicationportal
HOMEBASED

Technical Skills Coach (L6) (Digital and Technology Solutions)

Ref. : 100000732
Home Based
Other
Technical Skills Coach (L6) (Digital and Technology Solutions) Remote/Home-based Are you looking for your next move in technical skills coaching and have some valuable degree apprenticeships experience? Or maybe you have a technical background in an IT Management role and feel passionate about coaching our learners to help them get the best out of their courses? If so, QA could be the company for you! We’re the UKs leading digital skills provider in the higher education field; experts in up-skilling and other talent needs for public sector and large enterprises. Want a supportive environment with flexibility promoting a good work/life balance? Don’t worry, we offer that too! What is my purpose in this role? Working within the QA Degree Apprenticeship team, you will be providing coaching and mentoring to our students to successfully complete their Degree Apprenticeship programme. What will I be doing? *You will be managing, with some guidance, a targeted number of learners throughout their learning journey *You’ll be encouraging learners to apply their newly acquired skills and knowledge in their day to day roles *You will also ensure learners have clear objectives termly to support their timely progression. *You’ll provide coaching via the appropriate methods to best support individual learner needs *You will be responsible for supporting learners through their learning journey to successful completion of their assessment *You will observe, review and provide feedback on evidence produced by learners throughout their Apprenticeship, to support completion of Work Based modules *You’ll also identify ongoing learners who are at risk of failing to meet the requirements of Gateway and assessment. *You’ll proactively communicate with the Academic team, via direct contact and system engagement as appropriate, at all times to ensure learner support & progression. What do I need to succeed? This role would be a great fit if you’ve industry experience within one of the below specialisms : Software Developer/Engineer/Tester (Software engineering) Data Specialist/Analyst (Data analytics) IT Consultant/Project Manager (IT operations/project management) Network Engineer/Consultant (Networking) Cyber Security Analyst (Infosec/cybersecurity) You need to hold a Masters in a related technical subject)
HOMEBASED

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