QA - Careers website

Senior Learning Solutions Consultant

Ref. : 000258
Home Based
Other
Senior Learning Solutions Consultant Location: Home-based, with travel to site when required. The role will require you to grow new and existing client relationships by optimising opportunities to expand our service and to meet the client’s strategic and operational needs. Key Responsibilities: Support sales to grow client revenue in the contextualisation of change/leadership programmes Manage and develop senior key stakeholder relationships, client & and internal to identify and manage business growth opportunities Capture learning requirements and define learning outcomes to meet stakeholder strategic learning needs Identify, scope, develop and deliver creative, innovative and impactful solutions Develop learning assessment methods to ensure programmes can be evaluated and measured Prepare bids, tenders, proposals and presentations with relevant internal SMEs to deliver high quality product offerings that meet partner requirements Write strategic plans to support the senior client stakeholders in their strategy towards talent management and L&D Key Skills / Experience Required: Experience developing profitable end-to-end blended learning solutions for a wide range of programmes Demonstrable track record of successful account management Experience delivering large scale projects in a consultative capacity to varied customers Clear evidence of stakeholder management; building initial rapport to establishing strategic relationships with purchase authority decision-makers up to C Level Experience of planning, designing and developing complex learning programmes with cross-functional teams Experience developing an MVP in area of speciality Experience writing and presenting large proposals and bids About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Apply now – here’s how! Simply hit the apply button, but if you want to know more or have any questions, please email georgina.parker@qa.com
E1W 1UN

Sales Development Representative

Ref. : R17000
Slough
Berkshire
Sales Development Representative Location: Slough The Role Your primary focus is to develop new customer relationships using the sales techniques gained from our in-house training programme and on-the-job coaching to successfully deliver against specific, measurable targets. Key Responsibilities Identify and liaise with key stakeholders/decision makers in both new and existing customers by telephone and email in order to create and close sales opportunities Maintain all relevant sales management information & report on sales activity Prepare quotes and proposals for customers Deliver high levels of customer service Constantly developing an understanding of your product offering and sales techniques What will you bring to the role? Experience within a sales role (c 1 year, dealing with internal or external stakeholders, or a customer service role by email, telephone and face to face (business to business desirable) Experience of using IT systems e.g. Client Relationships Management is desirable Proficiency in Microsoft Office at beginner level Working to tight deadlines where high levels of accuracy are required Some experience of delivering against performance objectives About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Apply now – here’s how! Simply hit the apply button, but if you want to know more or have any questions, please email georgina.parker@qa.com
TBC

Senior English Test Bookings Officer

Ref. : 000744
Birmingham, 5th Floor
Birmingham
Senior English Test Bookings Officer Location: Birmingham The Role: Supporting the Head of Shared Services and Agency Management in achieving business objectives around service and performance. Maintaining policies & processes and following procedures for quick outcomes. Identifying opportunities for growth and development in this area of the business. Key Responsibilities: Reporting activity and areas of concern to the Head of Shared Services and Agency Management Screening applicants to checking their eligibility to take the test Ensuring booking requests are actioned accurately and in a timely manner by following the correct processes. Issuing the results to the student and appropriate parties. Supporting our partners with requests for the use of our booking test. Maintaining appropriate records – paying attention to follow processes at all times and the accuracy of data held Confirming all bookings prior to the tests being conducted to ensure that applicants will attend. Building a good working relationship with assessors, recruitment teams and external stakeholders. Ensuring all necessary paperwork is received to confirm the bookings. Key Skills / Experience Required: A detail oriented approach with a thorough track record of attention to detail Ability to problem solve Work effectively under pressure Excellent communication skills - both verbal & written Positive with a ‘can-do’ attitude. About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Apply now – here’s how! Simply hit the apply button, but if you want to know more or have any questions, please email georgina.parker@qa.com
B5 4UA

Relationship Officer - Customer Service

Ref. : K74291
Birmingham
QA are currently recruiting for an Agent Relationship Officer to work with Head of Shared Services and Agency Management to monitor, engage and support the recruitment teams and external stakeholders. The role will require you to build relationships with peers and stakeholders and to support the recruitment teams and identifying/mitigating potential risk to QA and its university partners. This includes providing support and training to stakeholders to drive best practice and monitoring and assessing the marketing requests made by agents who wish to use our partner logos’. The Agent Relationship Officer will be communicating both face to face and using various channels/platforms, to reach our agent network. Key Responsibilities: Supporting the Agent Compliance Office when required Ensuring websites are checked regularly and meeting our marketing requirements. Supporting agents to ensure that the marketing practices aligns with QA’s requirements Taking opportunities to participate in events to showcase best practice in Agent Compliance/Management. Key Skills / Experience Required: Experience of Microsoft Office tools Ability to present and deliver training Confident is being able to use various platforms to engage with QA’s agent network. A highly organised individual with the ability to manage a diverse workload A detail oriented approach with a thorough track record of attention to detail Passionate about the customer and all elements of the customer experience Beneficial Attributes: Educated to HND level or higher in the following areas, Marketing, Business, Risk & Management Experience of marketing, student admissions, student recruitment or higher education in general This is a fantastic opportunity to get into a career in higher education, a hugely rewarding sector. The benefits at QA are vast – first rate training, career development and progression to name a few – the sky is the limit! About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Apply now – here’s how! Simply hit the apply button, but if you want to know more or have any questions, please email georgina.parker@qa.com
TBC

Project Manager

Ref. : K75410
UK
Other
Project Manager Location: Cheltenham or Slough This purpose of this hands on, highly operational, client focused role is to work alongside the Senior Project Manager to scope, plan and manage the successful delivery of large and complex face to face, virtual and digital learning and engagement programmes Working on behalf of one of QA's key clients you will be responsible for ensuring that your programme achieves its objectives within agreed timescales and budget whilst ensuring that quality measures are continually adhered to. Key Responsibilities: Working alongside the Senior Project Manager you will be responsible for the successful delivery of large complex learning and engagement programmes in line with the plan and budget. Work closely with client Stakeholders and Solution Architect to scope the objectives, deliverables, timelines, dependencies, assumptions, risks and quality acceptance criteria Support programme specific resourcing through clear role(s) definition, recruitment and quality assurance Manage operational risk within sensible parameters of QA Project and QA Business needs Essential skills / experience: Project Manager with solid commercial experience Operational management and commercial experience Ability to work in both agile and classic waterfall project environments Project Management experience is essential due to the scale and complexity of the programmes Fully familiar with project lifecycle and methodologies and hold a Prince 2 Practitioner or similar industry recognised qualification Experience of complex scheduling Experience of resource management About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Apply now – here’s how! Simply hit the apply button, but if you want to know more or have any questions, please email georgina.parker@qa.com
TBC

International Recruitment Manager - Online Programmes

Ref. : K75338
International Recruitment Manager – Online Programmes Location – London/Birmingham The Role: Provide focus on international Student recruitment activities, to develop, manage and implement the overarching sales strategy for QAHE Online Pathway & English Language Provision by delivering recruitment targets across all channels including but not limited to agents, directs and partner Universities. Key Responsibilities: Overarching the strategy and delivering assigned target, this includes student recruitment to our Online Pathway Programmes and English language provision Developing our English language provision and delivering recruitment targets Generating recruitment to all QA online pathway provisions Generating monthly & weekly reports to the Senior Management Team Networking within the industry to gain more insights and trends Training the recruitment team on our products and processes Identify marketing campaigns to generate applications/enquiries Extend the agent network in order to promote PSE and Online Pathway enrolments Seek new partnership opportunities and new recruitment channels in assigned regions Ensure a quality recruitment process that meets legal recruitments What you will bring to the role: A Self-Starter, quick to take the initiative and spot new opportunities Excellent communication skills, both verbal and written Strong customer focus, committed to ensuring delivery of excellent service standards Ability to operate at all levels of the organisation acting as an ambassador for the International Office and University internally and externally. A highly driven and motivated individual A highly organised individual with the ability to manage a diverse workload Knowledge of International Student Recruitment to Pre-Sessional English or other English Language Programmes Knowledge of UKVI rules and policies Understanding of the Higher Education industry Educated to a Degree level About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Apply now – here’s how! Simply hit the apply button, but if you want to know more or have any questions, please email georgina.parker@qa.com
TBC

International Compliance Executive (UK International and South Asia)

Ref. : K75111
UK
Other
International Compliance Executive This role holds the overall responsibility for delivering the Overarching compliance strategy for assigned region. You will be responsible for ensuring the team meet set target for the region You will work close with Senior Regional Manager and IO (s) to support conversion strategies and compliance for your specified regions Provide support to Recruitment team and business partners as required in relation to business wide projects. Dealing with student enquiries into the business in specified regions About you: Commercially focussed A skilled negotiator Excellent communication skills, both verbal and written Strong customer focus, committed to ensuring delivery of excellent service standards Ability to operate at all levels of the organisation acting as an ambassador for the International Office and University internally and externally. A highly driven and motivated individual An ability to get a large team to work collaboratively towards targets Ability to work with multiple university partners required A highly organised individual with the ability to manage a diverse workload Ability to work in a team environment with a range of stakeholders Capable of building strong working relationships and networks with people across the sector and university partners About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Apply now – here’s how! Simply hit the apply button, but if you want to know more or have any questions, please email georgina.parker@qa.com
TBC

International Officer - South East Asia

Ref. : K69290
UK
Other
International Officer – South East Asia Are you working for a University or an Agency and looking for a new challenge? Can you speak Thai, Vietnamese or another language from the South East Asian region? How about a career at QA! In this role, you will work this highly desirable market using your regional knowledge to engage with agents and education bodies across South East Asia to increase the number of students who want to study in the UK. You will have access to an established network of UK and International based agencies/suppliers, meaning that you can concentrate on engaging with new sources and students. You will be able to offer a variety of courses and programmes to not only help students receive the best level of education but also increase your earning potential. What do you as the ideal person need to have? Proven background within a similar role working the South East Asian region Demonstrate that you have an established agency/contact base  Multilingual in English and another South East Asian language (desirable)   Able to travel internationally regularly About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Apply now – here’s how! Simply hit the apply button, but if you want to know more or have any questions, please email georgina.parker@qa.com
TBC

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