QA - Careers website

Service Vertical Lead

Ref. : 1000008590
Home Based
Other
Senior Service Delivery Manager Service Delivery Team Lead (Apprenticeships) - Senior Service Delivery Manager Location: Hybrid/nearest QA office (UK Wide) FIXED TERM CONTRACT - 12 Months About the role: As a Service Vertical Lead within the Apprenticeships Service Delivery function, you will be responsible for performance managing and developing team members, ensuring they are equipped with the necessary skills and support to meet performance targets and service level agreements (SLAs). By fostering a collaborative and proactive environment, you will drive Service Delivery success, leading on the implementation of contracts, customer projects and reporting requirements. You will drive Service performance across complex escalations, leading on customer and internal enhancements whilst maintaining strong relationships across QA to support overall objectives. Key Responsibilities: Lead, mentor, and develop a high-performing team, fostering a culture of accountability, empowerment, and excellence. Develop and implement frameworks for service quality, ensuring consistency and scalability across all service operations. Drive a culture of continuous improvement, identifying and embedding best practices to enhance efficiency and service delivery. Oversee the execution of complex projects and initiatives, ensuring successful delivery against agreed milestones, costs, and timelines. Proactively monitor service delivery performance, analysing trends and taking action to optimise results. Implement data-driven decision-making to provide actionable insights that improve service operations and business outcomes. QA’s benefits include: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications. We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustments, if any, you require. If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps. QA is headquartered in London & New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
HOMEBASED

PMQ Project Management Trainer

Ref. : 1000008481
London (International House)
London
PMQ Project Management Trainer Location: London, hybrid/remote (60-70% remote) Employment Type: Full-time / Permanent Are you a Project Management Trainer looking for that next step? Or maybe you’re an established Project Manager looking for a rewarding career change in training? If you want to be part of a genuinely supportive and professional environment, teaching what you are most passionate about, then QA could be the company you’re looking to join! We’re the UKs leading IT digital skills provider – experts in upskilling, re-skilling and other talent needs required by established public sector organisations, enterprises, and higher education universities! What’s my purpose? When you join QA, your pivotal role will be to simply deliver high quality courses to our learners! This could be in a classroom or virtual setting, but we need enthusiasm and interactive courses to help get the best out of those we’re teaching! What responsibilities would I have? You’ll be delivering core PPM courses to practitioner level that is APM PMQ You’ll support us with customization of learning topics or programmes, offering your subject level expertise and utilising it You’ll contribute to QA’s success by reviewing learner evaluations and finding areas for improvement You will be providing learners with post-course support through various avenues of contact where necessary Like with most roles, you’ll need to undertake some administrative tasks too! What do I need to apply and succeed? You’ll be teaching project management courses, so we’d ask you have a APM PMQ qualification You’ll be great in this role if you have a technical background in project management – You’ll have been a Project Manager at one point in your career! Although it would be perfect if you had training experience already, we’re all about the desire to succeed so this is preferred but not essential by any means!
TBC

Data and Software lecturer

Ref. : 1000008365
Home Based
Other
Data and Software lecturer Home based About our role: As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. To make an active contribution to ensure this programme continues to improve, and that all Skills & Abilities Subject Areas (suggested in the Software and Data area but not limited to) Software Coding and Programming experience (Python experience essential) Full stack / Web development Automation in software development Flask Django DevOps Data Machine learning SQL Data Visualisation - Power BI Data Analytics / Statistics Your Qualifications and Knowledge Essential: A post-graduate degree (MSc) Subject specific qualifications Desirable: PhD Teaching qualification Excellent, detailed knowledge of more than one topic within the required subject areas Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education Understanding of equality and diversity issues
TBC

Scheduling Specialist

Ref. : 1000006808
Swindon
Wiltshire
Scheduling / Operations / Student Engagement / Business Support SWINDON Full time, 37.5 hrs per week - Hybrid 3 days in the office Competitive base salary plus benefits Job purpose: You will join QA as a Scheduling Specialist; you will manage the allocation of training programmes, working closely with QA trainers resourcing a schedule of events within client timelines and managing marking allocations. About you: If you have experience working in a planning environment role where you are managing multiple tasks or resources and are data driven with an analytical approach, enjoy finding solutions, then this could be the role for you. You may have a background in event management for training services or seminars. A ‘day in the life’ of a Scheduling Specialist: Creating schedules for students. Collaborating with our sales teams to fulfil Client specific programmes as well as managing the day to day schedule of public courses. Identify gaps in current training capabilities and put forward cases to employ additional trainers. A little about QA: At QA, our mission is powering people’s potential. We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
GL53 7TH

Experienced Finance Administrator Birmingham

Ref. : 1000008429
Birmingham (Louisa Ryland House)
Birmingham
Experienced Finance Administrator within our Accounts Payable Team Birmingham, QA Higher Education Hybrid working Do you enjoy a fast-paced growing environment, working with a vibrant and developing team? Working within our Accounts Payable Team as an experienced Finance Administrator you will be responsible for the end-to-end payment process of our commission payments for our UK and Overseas Agents. You will liaise with both internal and external customers, resolving queries as the arise. Excel Intermediate knowledge is a must for our role. (e.g. Pivots, VLOOKUP and sum if functions) Your focus: Responsibility for the end-to-end process for agents’ ledger. Which involves: Compile commission data for agents using multiple generations of complex agent contracts. Validating commission claims against statements issued and bonus claims against active incentives schemes. Processing and paying agent claims, including enforcing the authority table and posting any manual payments. Become an expert on internal policies and processes for commission claims. Resolve queries from recruiters, agents and senior management on submitted claims, the submission process, claims made, or payments sent. Responsibility for raising purchase orders, supplier reconciliations, including enforcing the authority table. Involvement/support with project work/ ad hoc support and commercial analysis Process weekly payment runs. Bring your experience: You will have a methodical approach and be able to prioritise your workload as it changes. You will be a great communicator as you will be interacting with both internal and external stakeholders. Problem solving ability is a must alongside strong Excel skills. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. #finance #student fees #LifeAtQA #highereducation #accountspayable #Excel #birmingham #hybridworking
B3 3PL

Computing Lecturer Sessional London OR Birmingham OR Manchester

Ref. : 1000008491
London (Rosebery Avenue)
London
Lecturer in Computing QA Higher Education, Associate Role Face2Face or blended LOCATION London or Birmingham or Manchester Are you a Higher Education Lecturer in Computing looking for an associate role within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed? We have an exciting opportunity to be part of our growing and expanding campus. We are student centric and very passionate about our contribution to our students’ future ………come join us! Your focus: As Lecturer, you will be responsible for our students’ progression and academic achievement up to level 7 (postgraduate). Planning, preparing, teaching modules both online and in the classroom using our innovative delivery methods and cutting-edge curriculum. You will provide guidance and support to our students with your knowledge and expertise, powering each student’s potential. Bring your experience: Applicants should have suitable and relative experience in teaching general programming (e.g., Python) and with at least one speciality such as Cloud Computing or Web Development or Mobile Development or HCI/UX Networking or IOT or Cyber Security or Data Science or Big Data or DBMS or Relational Programming or Artificial Intelligence or Knowledge Engineering or Deep Learning or Information Systems. Must hold a Masters degree or higher in Computer Science/IT or related subject areas. A teaching qualification and HEA membership would be distinct advantageous. Significant experience in face-to-face teaching of higher education students in classes of varying sizes within a subject area taught by the faculty is required. Ability to demonstrate hands-on technical competencies is essential. What we can give you: Access to innovative delivery methods, and exciting course material. Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge. Receive specialist coaching and support from your education leaders. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. #lecturer #computerscience #masters #phd #highereducation #london #birmingham #manchester
EC1R 4TF

Sales Officer, London or Birmingham

Ref. : 1000008393
London (Middlesex Street)
London
Sales Officer QA Higher Education, London OR Birmingham based Hybrid working, fulltime & permanent opportunity Are you a motivated, results-oriented SALES professional perhaps with a passion for education. We are currently recruiting for an exceptional Sales Officer to convert leads from potential clients into lasting partnerships in a rewarding industry allowing individuals to reach their educational goals. The successful candidate will excel at building meaningful relationships, thrive in a dynamic, fast-paced environment, and consistently meets or exceeds sales targets. You will play a key role in driving growth by converting new business opportunities, nurturing relationships, and delivering tailored solutions to our potential undergraduate and post graduate students. We work in partnership with universities and education specialists to provide learning opportunities and support our students to fulfil their potential, giving them the skills to achieve their career aspirations. Here’s some of what’s involved: (please click through for the full JD) Work closely with Head of Sales to support marketing and recruitment strategies. To provide first class customer service to our university partners and students Have a thorough understanding of all products and assist in identifying new channels and student recruitment opportunities. Report on sales activities and recruitment/application numbers. Assist with planning, engaging, developing and growing sales channels. Plan and attend relevant sales events. Manage sales pipeline and student databases effectively. Support with Marketing and Business Development events. Bring your experience: High level of business acumen Track record of success in sales environment Track record of success in sales conversion calls Experience in using a CRM system Track record of working in a customer facing environment A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now Equal Opportunities At QA Higher Education our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #highereducation #businessdevelopment #newbusiness #sales #studentrecruitment #qahighereducation #LifeAtQA #London #birmingham
E1 7HT

Pricing Analyst

Ref. : 1000008578
London (International House)
London
Job title: Pricing Analyst Location: London (3 days per week) This is an important role within QA offering the right candidate the opportunity to make a significant contribution to business performance. You will be responsible for in depth analysis of historic pricing to identify issues review with Sales / Marketing and implement actions to improve future outcomes. About the role: Review of quoting, bespoke pricing proposals and other commercial decisions. Support review of competitor behaviours to optimise our discounting and pricing approach. Analyse pricing performance to identify trends, issues and opportunities that can be pursued to improve Learning business performance. Develop strong working relationships with BI and Analysis team, FP&A and other Finance teams, Sales Managers & Directors, Scheduling & Ops and Marketing / Product team. About you: Outcome orientated with strong commercial acumen (pricing analysis and compliance experience preferred) Understands how to convert data into insight. Excellent data visualisation ability Advanced Excel & PowerPoint skills, Power BI skills desirable Solid problem solving and analytical skills Articulate with strong verbal and written communication Passionate about improving commercial outcomes through evidence-based decision making Drive and enthusiasm to use business insights to identify and deliver financial or operational improvements Strong project management and organisational skills Strong influencing skills and ability to communicate At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985. QA’s benefits include: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications. We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustment, if any, you require. If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps. QA is headquartered in London and New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-AW1 #LI-hybrid #hiring
E1W 1UN

Treasury Supervisor London Hybrid Role

Ref. : 1000008297
London (Rosebery Avenue)
London
Treasury Supervisor, London – 12-month maternity contract QA Higher Education, Hybrid 2 – 3 days working from home, fulltime, Mon-Fri 9am-5.30pm (flexible) Are you experienced in banking and sales ledger functions, with the ability to manage a small team? Are you immediately (or close to) available to enable a detailed and supportive handover? We are a fast paced, vibrant and rewarding organisation? Read on to find out more. About our role: As Treasury Supervisor you will be leading a small and busy team supervising the maintenance of our banking and treasury functions, completion of bank reconciliation, payment/invoicing postings, investigating unreconciled transactions, dealing with month end duties. Here’s a flavour of what’s involved: (click through to read the JD) Analysing and presenting data in clear and concise format. Database Management. Understand of bank reconciliation for QAHE bank accounts. Support the wider credit control team in communications with students, bank reconciliations, ledger accounting and other data analysis. Working within set SLAs and escalating to line manager where these are threatened. Bank Postings responsibilities during busy periods to help other team members to meets SLAs. Invoicing duties on a quarterly basis Month end reconciliation and tidy ups Bring your experience: Proven high level communication skills. Experience of using CRM and accounting database desirable. Understanding of Microsoft office systems and basic level competencies Database management experience desirable Self-motivated and driven. Versatile and flexible to adapt to new tasks. Calm and composed approach to maintain positive approach in high stress environments. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #treasury #salesledger #accountsreceivable #accountspayable #audit #hybridworking #London #LifeAtQA
EC1R 4TF

Data Analytics Apprenticeship Coach

Ref. : 1000008577
Home Based
Other
Role: Data Analytics Apprenticeship Coach Location: Remote (home-based) Contract: Full time, 37.5 hrs per week Package: competitive base salary plus benefits Job purpose: You will join QA as an apprenticeship coach; your focus will be to provide learners with feedback and support on Data concepts by coaching and mentoring the learners working towards the successful and timely achievement of their apprenticeship programme. About you: A key part of the role is to provide learners with feedback and support on Data analytics concepts. It is therefore important that you have: Recent industry experience in a Data analytics role. Worked with large sets of data using visualisation tools; PowerBi and Tableau Be proficient in statistical programming languages such as Python or R and competent in SQL and other databases. If you have an understanding of the developments in data analysis including data science concepts and have the ability to mentor and coach learners through their apprenticeship, then this could be the role for you. A ‘day in the life’ of an apprenticeship coach Coach and support a caseload of learners. Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time. Provide clear and detailed written feedback on learning activities and goal completion. Support learners online across a variety of modules specifically helping them apply their skills to their current job roles. A little about QA: At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985. We believe skills alone aren’t enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning. QA is headquartered in London and New York. Learn more at QA.com What We'll Do For You! QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment. This post is exempt from the Rehabilitation of Offenders Act 1974
HOMEBASED

Lecturer degree apprenticeships

Ref. : 1000008502
Cheltenham (Delta House)
Gloucestershire
Lecturer in Data Science & Machine Learning QA Higher Education – We have sessional / part-time positions. Face-to-Face (F2F) teaching. There may be instances where sessions are conducted via online platforms. Location: London Are you an experienced Lecturer in Data Science & Machine Learning looking for a full time position within a dynamic organisation, where you can be proud and feel rewarded watching our learners succeed? We have an exciting opportunity for you to be part of our growing and expanding programme of delivery. Your focus: As a Lecturer your responsibilities will be, inter alia: Ensuring / supporting / managing students’ progression and achievement. Planning, preparing, teaching modules both online and in a classroom, setting using our innovative delivery methods and cutting-edge curriculum. Providing guidance and support to our students and powering each student’s potential. Essential Criteria: Applicants are required to have: AWS, Hadoop, Spark to analyse a real-world dataset. Deep Learning on AWS. MLOps Additional Requirements: You may have a teaching qualification and / or HEA accreditation / membership, which would be a distinct advantage. What we can give you: Access to innovative delivery methods, and exciting course material A chance to work with like-minded educational enthusiasts A chance to share and learn delivery best practice and industry leading knowledge Specialist coaching and support from your education leaders #LifeAtQA #highereducation #lecturer #TH1 #london
GL53 7TH

Data Engineering Trainer

Ref. : 1000008355
Site Based
Other
Data Engineering Trainer Location: Remote Full time/Permanent You will be responsible for delivering both QA and vendor specific innovative professional Data Engineering, Data Science and AI courses to our clients. As the industry evolves you will support the design and development of new innovative training courses. Working with stakeholders to design, develop and deliver tailored training programmes to meet our client needs. Role Responsibilities: Attain a consistent Trainer Satisfaction Score (TSAT) of 88%+ Achieve ‘Meeting Expectations’ in trainer observation Conduct peer observations Capably engage with clients to understand their business need and identify an appropriate learning solution Lead the design, development, and delivery of tailored learning programmes Provide in-depth expert Data knowledge, offering insights on cross functionally when required Develop and maintain stakeholder relationships Your Experience/Skills: Communication and Teaching: Excellent presentation, facilitation, and coaching skills to effectively deliver complex technical content in an engaging manner Technical Proficiency: Expertise in data science programming languages (e.g. Python, R, PyTorch, Java) and data processing frameworks (e.g. Apache Hadoop, Spark) is essential. Proficient in PowerBi, Tableau or Qlik Data Management: Strong understanding of data modelling, ETL processes, and database management (SQL and NoSQL) to design and maintain robust data architectures Analytical Skills: Ability to perform root cause analysis, optimize data pipelines, and ensure data quality and integrity Industry Knowledge: Familiarity with cloud computing platforms (AWS, GCP, Azure) and experience working with AI/ML engineers, data scientists, and other data professionals Wider Knowledge: Desirable knowledge of data governance and managing data engineering projects aligned with business objectives
DUMMY

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