QA - Search results(27 vacancies/1)-Contract type : QA Ltd Permanent

Digital Learning Advisor

Ref. : 1000008666
Home Based
Other
Digital Learning Advisor Remote (ability to come to a QA office with advanced notice) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Working within the Digital Learning team, this role will be responsible for providing support and guidance to learners, providing a positive learner experience and ensuring the team KPI’s are met. You will also be enrolled onto a Data Technician level 3 apprenticeship. Key Responsibilities: Deliver engaging Programme Launch sessions to groups of learners and feedback on Day 1 Learning Submissions, ensuring they meet the required criteria. Work with and support the team of Digital Learning Consultants, other DLA’s (where appropriate) and Learning Specialists to ensure learners receive feedback on submissions and responses to queries within SLA. Be available on Zendesk online chat during working hours and provide prompt responses to learner queries. Monitor the Digital Apprenticeships mailbox and respond to any queries relating to your programme area. Professionally engage with both employers and learners to update on progress and plan for realistic progression. Deal with customer questions and complaints in line with Company policy where appropriate. About you: Excellent verbal and written communication skills Ability to engage and motivate learners remotely Self-motivated with a customer centric focus Strong planning and organising skills Ability to solve problems using experience and knowledge to overcome barriers Desire to learn and develop Safeguarding QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including: an enhanced disclosure check Child Barring list check qualification checks online checks medical fitness identity and right to work All applicants will be required to provide two references covering the previous three years and a Criminal Declaration form must be completed and returned ahead of interview. We look forward to welcoming dedicated individuals who share our commitment to safety and well-being.
HOMEBASED

Junior Customer Success Manager

Ref. : 1000008722
UK
Other
Job title: Junior Customer Success Manager Location: London You will be part of the wider Sales team, driving commercial success of Digital Subscriptions within the QA Group. You will be the main owner of strategic client accounts and will be responsible for understanding their goals and requirements, driving success across client programs in collaboration with the Onboarding & Delivery teams, and taking ownership and responsibility of renewals to meet revenue targets. Job Description: You will manage a portfolio of clients serving as their primary business point of contact throughout their customer journey with a focus on Retention and Success whilst our New Revenue teams drive growth. You will be required to orchestrate overall relationships with assigned strategic and complex enterprise customers, which will include growing adoption, ensuring retention, and optimising client sentiment. You will be required to understand customers’ business value drivers, success criteria, and KPIs to develop account plans (actionable blueprints by which the Customer Success, Service Delivery and customers can achieve mutual success). You will also be expected to work in collaboration with New Revenue teams to support growth of these accounts to multi-year, £1m+ partnerships. You will need to demonstrate an analytical and creative mindset to finding solutions that drive success and high engagement rates across our client base. You will need to embed yourself as a trusted/strategic advisor, advocate for customers and drive continued value of our products and services. About you: Proven track record or working with enterprise customers in sales type roles e.g. Account Management, Customer Success and Sales. A strong customer advocate with the ability and willingness to lead customer relationships and work with them to find solutions to solve business challenges. Strong communication skills with the proven ability to engage and influence executive stakeholders in Fortune 50 companies and the ability to examine, synthesize, and present data to various stakeholders in the correct and compelling form. A highly collaborative work style with the ability to work with and influence cross-functional teams, key partners will include SLT, Sales/New Business, Product, and Marketing About QA: At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985. Please find out more about us at https://www.qa.com/about/careers/
TBC

Head of Delivery Capability

Ref. : 1000008784
Cheltenham
Gloucestershire
Head of Delivery Capability Location: Hybrid/Cheltenham ** This role requires you to hold and maintain DV clearance as part of your role ** About the role: As a Head of Delivery Capability your role sits within the Government, Defence and International (GDI) which serves a variety of large primarily government organisations. We currently support one key client through a Managed Learning Service (MLS) contact and look to grow the department by securing additional MLSs over the coming year(s). You will drive the efficiency and effectiveness of our Scheduling & Resourcing Team and our Trainer Team which is critical to servicing our customer needs and directly impacts the success of both our learning delivery and the achievement of financial targets across our key accounts. Key Responsibilities: Development strategy bringing energy, momentum, and innovation To our approach and taking responsibility for the provision of all delivery capability. Be the ultimate curriculum owner for the course portfolio and other bespoke offerings designed and developed specifically for GDI clients, ensuring that they meet the QASAT standard for quality and other MLS contracts when they are secured. Act as the role model of service excellence, setting the standard internally to step-up our expectations of exceptional service across both teams. Directly support commercial performance and customer success. Drive Horizon Scanning activities, working closely with Heads of Sales, Principal Consultants and Head of Programmes, to understand emerging market and client requirements and ensure your team has the right skills and capacity to meet upcoming demands. Your experience: Operational management experience across a range of functions. Proven ability to problem-solve, take responsibility and proactively deliver against internal and external requirements. Proven ability to analyse and identify the needs of a fast-moving business function, then shape and implement a set of robust solutions, processes and standards avoiding any disruption in service. A strong track record of delivering against operational KPIs and improving internal and external service levels. Proven track record of managing managers. Significant experience within learning and training operations. Experience identifying and leading talent development initiatives. Responsible for driving collaboration across functional teams in a customer centric, fast paced matrix environment. Motivational leadership with an ability to build a service excellence culture that inspires high performance. Experience of people and performance management, personal development, and coaching.
TBC

Publishing Specialist

Ref. : 1000008805
London (International House)
London
Job Title: Publishing Specialist London - Home based Competitive salary In your role you will improve the quality of QA's learning experience by proofing, editing and publishing our digital and printed content. Your role also involves uploading, reformatting, checking accuracy, and categorising content within our content management system and digital platforms. Your team is focused on ensuring accuracy and using plain English to explain complex technical topics in order to promote more effective and engaging learning content, as well as publishing content (both digital and printed) within project deadlines. Responsibilities: You will regularly engage with a number of key stakeholders including Content Authors, Curriculum Managers, Graphic Designers, Learning Architects, Learning Technologist and Instructional Designers. Publishing printed and digital content to project deadlines Completing proof reading and editing tasks on time Suggesting improvements to existing content in order to improve user experience Copy-editing text from multiple Content Authors & Instructional Designers to bring in line with the QA Style Guide & Tone of Voice guidelines, Passionate, Accessible and Storytelling - we tell real world stories to explain topics. Skills & Qualification: Excellent spoken/written English Language communication skills High quality of written English & really strong attention to detail Ability to focus on completing tasks in full & meet deadlines Experience in a content publishing or copy editing role Great understanding of core grammatical principles and English principles About QA: At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985. We believe skills alone aren’t enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning. QA is headquartered in London and New York. Learn more at QA.com Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. #LI-GR1 #LI-hybrid
E1W 1UN

Senior Salesforce Administrator

Ref. : 1000008802
Home Based
Other
Senior Salesforce Administrator Remote We are seeking a highly skilled and experienced Senior Salesforce Administrator to join our dynamic team. The ideal candidate will be responsible for the ongoing management, optimization, and enhancement of our Salesforce platform. This role requires a deep understanding of Salesforce best practices, strong technical skills, and the ability to collaborate with various departments to support business processes and drive efficiency. Role Responsibilities: Salesforce Administration: Manage and maintain the Salesforce platform, including user setup, profiles, roles, permissions, and security settings. Customisation and Configuration: Customise and configure Salesforce objects, fields, page layouts, record types, workflows, validation rules, and process builder to meet business requirements. User Support and Training: Provide support to Salesforce users, troubleshoot issues, and deliver training sessions to enhance user adoption and proficiency. Integration: Manage and support integrations between Salesforce and other business systems, ensuring seamless data flow and process automation. Reporting and Dashboards: Develop and maintain custom reports and dashboards to provide actionable insights and support data-driven decision-making. Release Management: Plan and execute Salesforce releases, including sandbox management, testing, and deployment of new features and enhancements. Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures. Collaboration: Work closely with cross-functional teams, including Sales, Marketing, Customer Service, and IT, to understand business needs and deliver effective Salesforce solutions. Your Experience/Skills: Experience: Minimum of 5 years of experience as a Salesforce Administrator, with at least 2 years in a senior or lead role. Certifications: Salesforce Administrator (ADM 201) is required. Additional Salesforce certifications are desirable. Technical Skills: Proficiency in Salesforce configuration, customisation, and administration. Experience with Salesforce integrations. Analytical Skills: Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
LS10 1NE

Client Relationship Manager - Leeds

Ref. : 1000008688
Leeds (Brewery Wharf)
Yorkshire
The role: Client Relationship / Sales / Business Development / Relationship Manager Location: Leeds - Hybrid - 3 days in the office Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job purpose: You will join QA as a Client Relationship Manager; your focus will be to win new business and grow your account base by nurturing your existing customers. About you: You will be an experienced client account / relationship manager with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B consultative sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Client Relationship Manager Lead client meetings to understand their business in order to deliver an impactful solution Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance Design a high-level creative solution to meet the client’s needs Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off Measure the strategic value being added to client account Develop strategic relationships with client C-Suite and other senior stakeholders Sounds great, doesn’t it?! And in return we will offer you Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help! #LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
LS10 1NE

Revenue Operations Specialist

Ref. : 1000008682
London (International House)
London
Role: Revenue Operations Specialist Location: London (hybrid) As a Revenue Operations Specialist, you'll be supporting our Sales Operations team in optimizing sales processes, managing sales data, and supporting the sales team, focused on a specific channel (sales team) for maximum impact. You will play a key role in ensuring that our sales, marketing, and customer success teams have the tools, data, and support needed to drive growth and you will be empowered to drive these changes. About the role: Ensure accurate and clean data across all systems, maintaining data integrity within the CRM and other operational platforms. Generate regular reports and dashboards to track KPIs and revenue performance, providing actionable insights to leadership teams. Help implement and refine revenue-generating processes, including pipeline management, forecasting, and deal desk operations. Identify areas for improvement and work with leadership to implement new strategies or tools to support business growth and efficiency. Analysing sales and marketing data to identify trends and opportunities for improvement, including the monitoring of broad pipeline improvement and forecast accuracy Your Experience: Experience within Revenue Operations, Sales Operations, or similar roles. Have experience collaborating across multiple departments within a structurally complex organisation Knowledge of sales and marketing automation platforms. A passion for data and the desire to drive improvement in business operations. Experience using CRM systems (such as Salesforce), marketing automation tools, and analytics platforms. Understanding of compliance regulations and legal requirements in the field of revenue management About QA: At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985. We believe skills alone aren’t enough but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning. Please find out more about us at https://www.qa.com/about/careers/
E1W 1UN

Degree Apprenticeship Coach (Digital and Technology Solutions)

Ref. : 1000008663
Home Based
Other
Degree Apprenticeship Coach (Digital and Technology Solutions) Remote/Home-based Are you looking for your next move in technical skills coaching and have some valuable degree apprenticeships experience? Or maybe you have a technical background in an IT Management role and feel passionate about coaching our learners to help them get the best out of their courses? If so, QA could be the company for you! We’re the UKs leading digital skills provider in the higher education field; experts in up-skilling and other talent needs for public sector and large enterprises. Want a supportive environment with flexibility promoting a good work/life balance? Don’t worry, we offer that too! What is my purpose in this role? Working within the QA Degree Apprenticeship team, you will be providing coaching and mentoring to our students to successfully complete their Degree Apprenticeship programme. What will I be doing? *You will be managing, with some guidance, a targeted number of learners throughout their learning journey *You’ll be encouraging learners to apply their newly acquired skills and knowledge in their day to day roles *You will also ensure learners have clear objectives termly to support their timely progression. *You’ll provide coaching via the appropriate methods to best support individual learner needs *You will be responsible for supporting learners through their learning journey to successful completion of their assessment *You will observe, review and provide feedback on evidence produced by learners throughout their Apprenticeship, to support completion of Work Based modules *You’ll also identify ongoing learners who are at risk of failing to meet the requirements of Gateway and assessment. *You’ll proactively communicate with the Academic team, via direct contact and system engagement as appropriate, at all times to ensure learner support & progression. What do I need to succeed? This role would be a great fit if you’ve industry experience within one of the below specialisms : Software Developer/Engineer/Tester (Software engineering) Data Specialist/Analyst (Data analytics) IT Consultant/Project Manager (IT operations/project management) Network Engineer/Consultant (Networking) Cyber Security Analyst (Infosec/cybersecurity) You need to hold a Masters in a related technical subject)
HOMEBASED

Digital Product Management Apprenticeship Coach

Ref. : 1000007516
Home Based
Other
Digital Product Management Apprenticeship Coach Fully remote QA are the market leader in technology learning & apprenticeship solutions. Our new way of learning draws on both digital and live methods, so you'll have the chance to set your mark through a variety of channels. Digital learning is continually growing and evolving, and we've only just touched the surface of what's possible. We're actively making a difference in other people's lives, and you will be at the heart of that. Our culture echoes this positivity, we know that collectively our ideas will revolutionise learning. We work with the world's biggest brands & companies to give them the competitive edge in the digital world of today. As a Digital Learning Consultant you will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme. Key Responsibilities: Coach and support a case-load of learners through their Digital Product Management apprenticeship Collaborate with our internal Learning Specialists and course developers to ensure learners successfully achieve their apprenticeship programme on time. Provide clear and detailed written feedback on learning activities and goal completion Support learners online across a variety of modules specifically helping them apply their skills to their current job roles. About you: Recent industry experience in a Digital Product Manager role Excellent research and analytical skills In depth knowledge of relevant product management principles Analysed the structure of a business to determine how it operates and determine its objectives Familiar with current Product Management methodologies Understanding of the product delivery lifecycle You will have the ability to mentor and coach learners through their apprenticeships Having an organised approach with the ability to handle a large caseload of learners will be part of your toolkit Strong written skills are essential due to the data recording/written feedback element of the role What we can offer you: Competitive salary with a whole host of excellent benefits!27 days (+8 bank holidays) annual leave rising to 30 after 5 years 3 full training days from a wide range of courses Continuous performance development 2 days off for charity work Work for a company that promotes Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners) Remote Working Equal Opportunities: At QA, we’re 100% committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. As a market leader in digital education, it’s our duty to drive diversity & inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work. #LI-AW1 #LI-Remote
HOMEBASED

Data Apprenticeship Tutor

Ref. : 1000008554
London
London
Data Apprenticeship Tutor Home based/travel to site if required Job Summery Teaching Data Apprenticeship programmes at Level 3 & 4 as part of our programme delivery, aimed at empowering individuals and organisations to unlock the power of data. You’ll design and deliver cutting-edge training programs in database design and visualisations using industry standard software. Finally, you’ll get the opportunity to collaborate with subject matter experts to develop and refine learning content that empowers learners to excel in the evolving data landscape. Role Responsibilities: Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations. Collaborate and innovate with subject matter experts to develop dynamic and engaging courses and other high-impact learning assets that drive growth. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required. Champion quality and innovation by upholding the highest standards of excellence and drive innovation as a key ambassador for our renowned training programs. Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever[1]evolving field of data science – 3 days of free training on any of our courses available Your Experience/Skills: Experience in using data tools such as: PowerBi, Tableau, Data Storytelling, SQL Proficient in the use of programming languages: Python. SQL Experience in using and good knowledge of: Data manipulation & visualisations, Data modelling, Data architecture and cloud, Data analytics and statistics Desirable knowledge of apprenticeships and work-based learning Desirable knowledge of the Ofsted Common Inspection Framework Desirable industry experience with teaching/ coaching experience Passion for lifelong learning and development as a profession
TBC

Data Analytics Apprenceship Tutor

Ref. : 1000008363
Home Based
Other
Data Analytics Apprenceship Tutor Remote Full time/Permanent Role Purpose As a Data Analytics trainer with QA, you will be at the forefront of data and technical delivery, working with subject matter experts to develop, design and deliver cutting-edge Apprenticeship programs using the latest industry standard software. Role Responsibilities: Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations. Collaborate and innovate with subject matter experts to develop dynamic and engaging courses to promote outstanding delivery. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required. Champion quality and innovation by upholding the highest standards of delivery, adopting our 6 quality principles Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever-evolving field of data technology Complete accurate and timely attendance registers for 100% delivery Your Experience/Skills: Building and manipulating database applications, both locally and in the cloud Craft captivating learning experiences which demonstrate your design, development, and delivery of learning in Data. Proficient in non-scripting ETL tools. Proficient in Power Bi, Tableau, Qlik and Databricks. Knowledge and experience of data analytics. Champion of data management best practice. Versatility in subject knowledge supporting multiple delivery programme opportunities Shows a thirst for skills, knowledge and understanding in the following: Data storytelling with PowerBI and Desktop (including DAX). Engineering data in Azure. Virtuoso with Microsoft SQL databases (on-premises and within Azure). Data wrangling wizard using C#, R and Python. Passion for lifelong learning and development as a profession.
TBC

Client Relationship Manager - Apprenticeships Glasgow

Ref. : 1000008455
Glasgow
Glasgow
The role: Client Relationship Manager -Glasgow Location: Glasgow G2 5AH, Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job purpose: You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. A ‘day in the life’ of a Client Relationship Manager Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets. Sounds great, doesn’t it? And in return we will offer you Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help! #LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
G2 5AH

Client Relationship Manager - London

Ref. : 1000008736
London (International House)
London
The role: Client Relationship / Sales / Business Development / Relationship Manager Location: London Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job purpose: You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. A ‘day in the life’ of a Client Relationship Manager Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets. Sounds great, doesn’t it? And in return we will offer you Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help! #LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
E1W 1UN

Apprentice IT Service Desk Technician

Ref. : 1000008440
Leeds (Brewery Wharf)
Yorkshire
Apprentice IT Service Desk Technician Leeds, Onsite About the Position: Are you someone who’s looking to get started in a brand-new career, or wants to take a shift in their current one? If you’re looking for an exciting opportunity in an IT department with a progressive Team and Company, where you can really develop new skills and start a rewarding career this may be the perfect role for you! You’ll be joining QA as an IT Service Desk Apprentice for our IT Team, providing support with various support tasks that are vital for our efficiency and continued success. Also working as part of our wider IT team, you’ll play a key role in the continued growth of QA. You will provide 1st line support to internal and external customers. Being the first point of contact, you will to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. As this role is based at the QA HQ you will give support via telephone and also in person desk side. Key Responsibilities Supporting colleagues who will be calling the dedicated QA IT Helpdesk number with issues their access right, application faults etc. Provide 1st line support to internal and external customers & being the first point of contact, we want someone who will make a great impression and help resolve any incidents, where possible. Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution of end user issues. Escalate incidents where required to 2nd and 3rd line teams. Display excellent customer service and maintain outstanding customer satisfaction levels About You: Confident on the phone and will have an interest in IT/Computing possibly have built your own PC's or are supporting friends and family with their IT issues and wish to make this into a career. You’ll need a positive attitude towards getting the job done, while working to support the people services team, a desire to learn and provide an excellent service. You will have the ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress.
E1W 1UN

Paid Social Executive

Ref. : 1000008760
UK
Other
Paid Social Executive Location: London, Tower Hill Hybrid role 1-2 days in the office Contract: Full time, 37.5 hrs per week Package: competitive + benefits About the role: We’re looking for a proactive and hands-on Paid Social Executive to create and execute high-performing B2B paid social campaigns across all paid channels (with a specific focus on LinkedIn). Reporting to the Senior Marketing Manager, you’ll play a key role in audience targeting, campaign management and performance optimisation to support the tactical delivery of marketing objectives. You’ll collaborate with a range of stakeholders to create data-driven, engaging campaigns that drive net new business, deepen relationships with existing customers and drive leads. This is an exciting opportunity for someone with proven experience in B2B LinkedIn advertising who is ready to take the next step—growing their strategic and operational ownership of paid social within a supportive and fast-paced environment. Role Responsibilities: Support the planning, execution, and optimisation of full-funnel paid social campaigns, primarily on LinkedIn, to drive awareness, engagement, and leads Build and segment high-performing audiences using platform tools and insights and implement structured A/B tests to improve creative, copy and targeting. Monitor campaign performance across key KPIs and manage paid social budgets to ensure continuous optimisation, efficient media spend and alignment with broader marketing goals. Collaborate with designers and content creators to deliver on-brand, effective ad Track campaign success through to Salesforce and deliver accurate, insightful reports using tools such as LinkedIn Campaign Manager, GA4, Looker. Your Experience/Skills: Proven experience planning and managing full-funnel B2B paid social campaigns, with a strong focus on LinkedIn. Analytical and data-driven, with the ability to extract actionable insights to optimise performance and present results, using tools such as LinkedIn Campaign Manager, GA4. Desirable - Looker, Salesforce. Solid understanding of paid social objectives, audience segmentation and optimisation, paired with the confidence to challenge and refine proposed audiences, objectives, or KPIs from colleagues less familiar with paid social best practices. Experience of working collaboratively with a range of internal and external stakeholders.
TBC

PMQ Project Management Trainer

Ref. : 1000008481
London (International House)
London
PMQ Project Management Trainer Location: London, hybrid/remote (60-70% remote) Employment Type: Full-time / Permanent Are you a Project Management Trainer looking for that next step? Or maybe you’re an established Project Manager looking for a rewarding career change in training? If you want to be part of a genuinely supportive and professional environment, teaching what you are most passionate about, then QA could be the company you’re looking to join! We’re the UKs leading IT digital skills provider – experts in upskilling, re-skilling and other talent needs required by established public sector organisations, enterprises, and higher education universities! What’s my purpose? When you join QA, your pivotal role will be to simply deliver high quality courses to our learners! This could be in a classroom or virtual setting, but we need enthusiasm and interactive courses to help get the best out of those we’re teaching! What responsibilities would I have? You’ll be delivering core PPM courses to practitioner level that is APM PMQ You’ll support us with customization of learning topics or programmes, offering your subject level expertise and utilising it You’ll contribute to QA’s success by reviewing learner evaluations and finding areas for improvement You will be providing learners with post-course support through various avenues of contact where necessary Like with most roles, you’ll need to undertake some administrative tasks too! What do I need to apply and succeed? You’ll be teaching project management courses, so we’d ask you have a APM PMQ qualification OR People Cert's Managing Successful Programmes You’ll be great in this role if you have a technical background in project management – You’ll have been a Project Manager at one point in your career! Although it would be perfect if you had training experience already, we’re all about the desire to succeed so this is preferred but not essential by any means!
TBC

Business Development Executive - London

Ref. : 1000008737
London (International House)
London
Business Development Executive Location: London, E1W 1UN Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job purpose: You will join QA as a Business Development Executive; your focus will be to prospect new business gained from both cold and warm leads and grow an account base using sales techniques gained from our in-house sales academy and on the job coaching. About you: If you have experience working in B2B sales, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Business Development Executive Build a territory plan each quarter to maximize new sales opportunities Using LinkedIn Sales Navigator, and researching your customer and their market, you will identify key decision makers to approach, with insights, to discuss and grow the QA product footprint Identify and understand needs and build a value proposition Prepare quotes and proposals for customers Generate revenue and margin to meet individual and team targets Sounds great, doesn’t it? And in return we will offer you Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings on The Inclusive Top 50 UK Employers List are a testament to this. We are proud to be a Disability Confident employer. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help!
E1W 1UN

Cloud Senior Learning Design Consultant

Ref. : 1000008684
London
Senior Learning Design Consultant Hybrid (London) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. As Senior Learning Design Consultant your role will be the lead subject matter expert in the Cloud portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training. You will represent the Cloud portfolio needs when it comes to the design of bespoke, off-the-shelf and certification products across the Cloud portfolio. Key Responsibilities: Design and develop innovative, public and client specific solutions Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Experience: Extensive hands-on experience with AWS Cloud workloads, with additional familiarity with Microsoft Azure considered a valuable asset. Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual) to meet diverse business needs Proven track record of creating and using MI and data to improve product quality Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce, Best-practice in current learning methods (e.g. active, accelerated, social, curated etc.) Instructional design and learning models and theories (e.g. ADDIE, Blooms, Kirkpatrick, SAM etc.)
USA

Data and Software lecturer

Ref. : 1000008365
Home Based
Other
Data and Software lecturer Home based About our role: As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. To make an active contribution to ensure this programme continues to improve, and that all Skills & Abilities Subject Areas (suggested in the Software and Data area but not limited to) Software Coding and Programming experience (Python experience essential) Full stack / Web development Automation in software development Flask Django DevOps Data Machine learning SQL Data Visualisation - Power BI Data Analytics / Statistics Your Qualifications and Knowledge Essential: A post-graduate degree (MSc) Subject specific qualifications Desirable: PhD Teaching qualification Excellent, detailed knowledge of more than one topic within the required subject areas Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education Understanding of equality and diversity issues
TBC

Recruitment / Sales / Business Development Executive - Manchester

Ref. : 1000008622
Manchester (St James Buildings)
Lancashire
The role: Recruitment / Sales / Business Development Executive Location: Manchester - Hybrid - 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Job purpose: You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. About you: You will be an experienced client account / relationship manager with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B consultative sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Business Development Executive Lead client meetings to understand their business in order to deliver an impactful solution Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance Design a high-level creative solution to meet the client’s needs Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off Measure the strategic value being added to client account Develop strategic relationships with client C-Suite and other senior stakeholders Sounds great, doesn’t it?! And in return we will offer you!
M1 6FQ

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