- Ref. : 1000007436
- London (International House)
- London
- Role: Senior Learning Design and Editorial Manager
Location: London (hybrid)
QA has an exciting opportunity for a Senior Learning Design Manager to join the business at a key stage of its growth. In this role you will collaborate with team members and subject matter experts to understand the source content. Leading a fast-paced Learning Design team in the creation of our digital and blended learning content activities.
Playing a key role in implementation of novel or transformation projects, leading on improvement, and liaising with internal and external stakeholders, including adjacent content functions. Maintaining a quality oversight for content and being the point of escalation in the case of queries or issues in need of higher-level intervention.
You will work closely with production teams who will design and create the assets for courses, support the Head of Content and design with the day-to-day activities of the Learning Design Team, and coach and mentor.
Responsibilities:
Developing and refining methods of designing content and providing final quality sign-off where required
Working with the Head of Content Design and Development to maintain operational oversight of an agile team and managing resourcing for the team
Leading the learning design function to engage with clients, learning architects & learning technologists
Acting as an escalation point for the team on content and service issues across multiple projects, and handling wider-impact issues
Championing high quality in UX and accessibility principles for content on-platform, with due regard to diversity and inclusion
Working with other senior content and learning Design team members across Bespoke, Apprenticeships and Digital/Blended, to ensure consistency and quality across our product portfolios
About you:
Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles
Excellent people management and stakeholder management skills
Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning
Experience producing digital content preferably in an eLearning supplier role
Experience delivering and incorporating learning design into products
Experienced people manager with track record in quality and sound operational management practice
A little more about QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of Circus Street, Cloud Academy and QA.
#LI-AW1 #LI-hybrid
- E1W 1UN
- Ref. : 1000007298
- Home Based
- Other
- Senior Learning Designer/Team Leader
Location: London (hybrid working)
As a Senior Learning Designer you will be leading a small team as well as managing your own workload. This would suit someone who has managed before with a strong learning design background.
Job Responsibilities:
Lead a team of Learning Designers and/or Junior Learning Designers to design high quality, engaging and innovative blended learning programmes for QA’s core products and bespoke courses for individual client requirements.
Support the Senior Learning Design Manager with the busy day to day operations of the Learning Design team.
Escalate project risks to the Learning Design Manager with a proactive approach to mitigate challenges.
Design and develop blended learning programmes for QA’s core products and for individual client requirements.
Design, storyboard and script digital learning content and assets by applying learning design principles to effectively develop learners’ skills and knowledge.
Quality assure your team’s work in line with course requirements, style guides, and course manuals.
About you:
Line management of learning design/instructional design teams.
Managing projects concurrently to defined timescales and budgets.
Successful design and development of digital and face-to-face learning programmes, preferably in an instructional/learning design role.
Strong knowledge of educational theory and instructional/learning design principles.
And what can we offer you?
Competitive salary with a whole host of excellent benefits!
3 full training days from a wide range of courses
Continuous performance development
2 days off for charity work
Work for a company that promotes
Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners)
Work with some of the biggest brands there are!
Equal Opportunities:
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place
At QA, we’re 100% committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. As a market leader in digital education, it’s our duty to drive diversity & inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.
If you are interested please apply below.
#LI-AW1 #LI-hybrid
- HOMEBASED
- Ref. : 1000007358
- Slough
- Berkshire
- Role: Apprentice People Services
Location: Slough - Hybrid ( 2-3 days a week)
About QA:
QA is the UK's leading provider of tech and digital skills, including funded workplace learning programmes and apprentices. We’re currently on an exciting growth trajectory and are looking to welcome an Apprentice into our internal recruitment team. We offer hybrid working (1/2 days in office) so when you’re not in the office, you can work from home.
We play a key role in tackling the UK’s alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies to help provide innovative solutions for these much-needed training shortages. We’re talking some of the largest global brands!
About the Position:
Are you someone who’s looking to get started in a brand-new career, or wants to take a shift in their current one? If you’re looking for an exciting opportunity in an office environment with a progressive Team and Company, where you can really develop new skills and start a rewarding career this may be the perfect role for you!
You’ll be joining QA as an Administrator Apprentice for our People services Team, providing support with various admin tasks that are vital for our efficiency and continued success. Also working as part of our wider HR team, you’ll play a key role in the continued growth of QA.
Key Responsibilities:
Support the PS team with the initiation and progress of background checks including employment references, Right to Work checks, criminal disclosure and BPSS checks.
Support with required disclosure check renewals and new checks as identified by the PS team leader or the business.
Check the background check portal on a daily basis, updating relevant systems and informing employee and line manager when clearance has been received.
Initiate any risk assessment following unclear checks, escalating to PS Team Leader for sign-off.
Maintain Sostenuto (SOS) call management system, ensuring that all calls and queries are logged, responded to where necessary and the appropriate audit trails are available
About You:
You’ll need a positive attitude towards getting the job done, while working to support the people services team, a desire to learn and provide an excellent service.
Excellent attention to detail.
Computer literate and proficient with Microsoft Office; Outlook, Teams, Excel, Word, etc.
Great written and spoken communication skills.
- SL1 1SG
- Ref. : 1000007078
- London (Rosebery Avenue)
- London
- Events Coordinator for our Higher Education Students
London, QA Higher Education
Part-time 18.5 hours per week, hours variable
About our role: As Student Relations Coordinator you will have the ability and knowledge to deliver an outstanding student experience facilitating, supporting and encouraging student engagement in social activities and events.
You'll play a vital role in facilitating the Student Activities Association working closely with volunteer student ambassadors and student social clubs to ensure best practice in all areas of the student-led provision
Here’s a flavour of what’s involved: (training provided, click the link to read the full JD)
Organise student welcome and orientation week events, such as Freshers’ days, working with the Course Directors to timetable agreed activities.
Planning and attending external events/trips with students; undertaking risk assessment prior to event/trip. These events often occur outside of normal campus working hours.
Encourage and positively promote student engagement in student-led activities and events providing training and support to equip student event organisers and volunteers with the skills to run successful activities.
be responsible for the delivery of events and activities at London campus. Embed British Values in events/ activities/ communications.
Maintain an awareness of low-cost or free events, activities and social opportunities for students in the Manchester, Birmingham and London areas, raising awareness and promoting accordingly.
Foster links with local businesses and facilities to source discounts and special offers for students
Bring your experience:
Practical experience of planning and delivering events.
Practical experience of working with international students and understanding of cultural diversity is desirable but not essential.
Excellent communication skill
Ability to engage and motivate students.
A little more about us:. QAHE is a private UK higher education provider working in partnership with universities, colleges and education specialists in the UK to recruit, market and deliver a range of programmes from foundation level to undergraduate and postgraduate degrees. We currently teach over 2,000 students from all over the world, graduating over 800 students in 2016 and providing over 25,000 hours of teaching per year across five UK locations.
Apply today - Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
#events
#studentsuccess
#studentexperience
#highereducation
#LifeAtQA
#London
- EC1R 4TF
- Ref. : 1000007106
- Cheltenham (Delta House)
- Gloucestershire
- The role: Cyber Trainer OSCP or OSEP
Location: Gloucester - Commutable OR London - Commutable
Working environment: Virtual + In-person Training, travel is required
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
About the role:
Deliver high quality learning events to all of our learners in a variety of settings i.e., Classroom, Virtual and attended from anywhere. The portfolio topics can be standard or customised professional. Share your expertise internally and externally and build positive relationships.
Applicants must hold or be prepared to undergo Developed Vetting (DV) once in post as requirement for this role.
About you:
Ideally you will be qualified in one or more Cyber certifications
If you have experience delivering accredited training both classroom and virtually, demonstrable success of managing and resolving learning environment issues, are creative and innovative in selecting and adapting strategies to help our learners learn then this could be the role for you.
• Hold a current OSCP certificate, and desirable to hold OSEP certificate.
Our competencies for delivery include:
Ethical Hacking
General Cyber Skills
Cryptography
Malware
Reverse Engineering
A knowledge of Training Development (desirable)
A ‘day in the life’ of a Trainer
Most days you’ll be delivering engaging learning events/training sessions/workshops to our learners in a classroom or virtual setting, with cohort numbers from 8 people plus. You’ll be sharing your subject matter expertise and knowledge of working in industry. Other days you’ll design and develop new learning materials based on client briefs and work on developing your own skills and knowledge to keep your expertise fresh.
A little about QA:
At QA, our mission is powering people’s potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today.
Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
- GL53 7TH
- Ref. : 1000006360
- Home Based
- Other
- Agile Project Management Trainer
Home-Based
Competitive with Benefits
Are you an Agile Project Management Trainer with a passion for teaching and sharing your valuable knowledge? Or maybe you’re an Agile Project Manager with training experience looking to move into an exciting new career?
Join us at QA! We’re a UK Leading training organisation providing high quality, industry-leading apprenticeships, courses and certifications to our learners – you could be the next trainer joining us on this rewarding journey!
What will I be doing?
*Delivering high quality agile project management courses to learners at all levels
*Contributing to knowledge in specialist areas
*Contributing to business success by driving the completion of learner evaluations
*Identifying and referring opportunities for improvement
*Collaborating with the Delivery Manager, Delivery team colleagues, Account managers and learners, Scheduling team etc
What will I need to be successful?
*Experienced professional in Agile Project Management
*Experience with Agile Fundamentals mandatory
*Competence in delivering teaching/training either in-house or externally mandatory
*Experience with Lean Six Sigma Desirable
*Experience with Kanban Desirable
Qualifications
*APMG Agile PM qualification mandatory
*Agile PRINCE2 desirable
- TBC
- Ref. : 1000007273
- Glasgow
- Glasgow
- The role: Sales / New Business / Business Development Executive
Location: Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Business Development Executive; your focus will be to prospect new business gained from both cold and warm leads and grow an account base using sales techniques gained from our in-house sales academy and on the job coaching.
About you:
If you have experience working in B2B sales, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Business Development Executive
Build a territory plan each quarter to maximise new sales opportunities
Using LinkedIn Sales Navigator, and researching your customer and their market, you will identify key decision makers to approach, with insights, to discuss and grow the QA product footprint
Identify and understand needs and build a value proposition
Prepare quotes and proposals for customers
Generate revenue and margin to meet individual and team targets
Sounds great, doesn’t it?! And in return we will offer you
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
- G2 5AH
- Ref. : 1000007434
- Home Based
- Other
- Project Management Apprenticeship Coach
(Fully remote)
You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.
Skills and Experiences:
Recent industry experience in Project Management (essential)
Have an organised approach with the ability to handle a large caseload of learners.
Strong written skills are essential due to the data recording/written feedback element of the role.
You also need to have the ability to motivate learners as well as work to strict deadlines.
Excellent communication and coaching skills
Ability to diagnose learner needs and adapt to their requirements in a remote environment
Guide and influence issue resolution
Strong planning and organising skills
Ability to solve problems using experience and knowledge to overcome barriers
Skilled in delivering motivational, balanced and constructive feedback
Attention to detail with strong administrative skills
Able to manage own time and prioritise appropriately
What we can give you:
Access to free QA training courses to continue your personal development
Time off to support the charities you love
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
Receive specialist coaching and support from your education leaders
A little more about QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organizations
Apply now – here’s how! Simply hit the apply button. But if you want to know more or have any questions please email aidan.willis@qa.com
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#LI-AW1 #LI-remote
- HOMEBASED
- Ref. : 1000007403
- Slough
- Berkshire
- The role: Marketing Manager
Location: London, Slough or surrounding
Hybrid role, so must be within a commutable distance of the above.
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
Are you an experienced Marketing Manager looking for a fresh and exciting challenge in the UK's largest provider of IT, Tech and Digital Training Solutions to big, medium and small companies?
We're looking for such a person to join our Team who can help us to deliver even more exciting and successful campaigns. Here's a bit more info about this exciting role...
About the role:
You'll create and execute targeted lead generation marketing activities across a range of channels to promote QA Apprenticeships to a B2B audience, with responsibility for creating and delivering B2B campaigns to take QA’s digital and degree apprenticeship solutions to market.
You’ll support the Senior Marketing Manager to meet business objectives, work closely with sales and create and execute targeted lead generation B2B marketing activities.
About you:
So, if you’ve got experience as a Marketing Manager, are a great people-person and experienced people-manager and could hit the ground running within our incredible Marketing Team, then we want to hear from you!
This role would be a great fit if you’ve demonstrable experience of campaign planning and strategy, preferably working with a B2B technology brand. And if you’re data-savvy and comfortable using analytics and reporting to measure campaign results and action optimisations, then what are you waiting for…?
We’d love you to be able to tick the following boxes, too:
Proven track record of campaign management and optimisation across a variety of channels
Experience in planning multi-stage lead nurturing campaigns using marketing automation where appropriate
Experience of using analytics and reporting to measure campaign results and action optimisations
Experience of managing and developing a team
Demonstrable experience of producing print and online communications
Educated to degree-level, ideally in Marketing or a related subject
Holding a professional marketing qualification will be advantageous
From the Job Description:
Create and deliver marketing plans that will effectively target customers across multiple channels
Drive growth through new customer acquisition, customer expansion and learner progressions
Use customer insight to develop compelling propositions and marketing messages
Execute the marketing plan on time and in budget with a core focus on lead generation
Run effective internal campaign launches
Work with key stakeholders to drive forward process
Ensure that all marketing activity is tracked, analysed and reported and learnings used to optimise performance and maximise ROI
(Scroll to the bottom of this advert to read the full Job-Description)
- SL1 1SG
- Ref. : 1000007342
- Birmingham
- Birmingham
- Welfare Advisor to Students within Higher Education
Birmingham, Fulltime & Permanent Role
Hybrid Working Monday – Friday 9-5.30pm & 9.30-6pm
Do you have experience of supporting and guiding students in need of advice, information or help? Are you calm, collected and reassuring when faced with a crisis? If so, we have the perfect opportunity for you!
About our role: As Student Welfare Advisor you will have the knowledge & ability to provide advice, guidance and information on personal, predominantly welfare and disability related issues to students at each stage of the learner pathway.
Our role will also involve providing advice, guidance and information to Faculty and Business Support teams on supporting students to overcome personal barriers to learning, working closely our partner Universities to provide a structured system of support in line with our processes and policies.
You will ideally have knowledge in the government benefit system and housing regulations etc. and dealt with various crisis matters for example homelessness, financial hardship, violence, abuse etc.
Here’s a flavour of what’s involved: (click through to read the JD)
Responsible for the delivery of provision of student welfare services, including one
to-one appointments, workshops and events, accommodation advice and
support, funding/financial advice and student health advice (all advice to be
within specified policies), learning support and disability support.
To be a member of the safeguarding team, assessing risks and delivering training
to staff
Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate.
Assessing and making Safeguarding referrals and providing appropriate support
and assistance providing an emergency service for students in immediate
distress.
Bring your experience:
Ability to be a credible source of guidance & support to academic &
professional services colleagues on student issues that may evoke
concern and risk & duty of care e.g., mental health, urgent incidents,
fitness to study, sexual violence, forced marriage, safeguarding Essential
You will have a proven track record of developing and/or implementing inclusive
policy and practice in an organisational context. Desirable
Experience in working in Higher Education Desirable
Developing & embedding good practice into service delivery Essential
Knowledge of Child Protection, Adult at Risk and Prevent legislation. Essential
#welfare
#studentwelfare
#mentalhealth
#studentsupport
#studentguidance
#birmingham
- M1 6FQ
- Ref. : 1000007356
- Manchester (St James Buildings)
- Lancashire
- Client Relationship Director (L&D/Training Sales)
Location: Manchester commutable
Role requires undertaking DV Clearance
The Role:
You will develop existing large scale customer relationships to deliver complex solutions and maximise client success. You’ll lead key client accounts and relationships either directly and/or through account team(s) to ensure growth and retention whilst maintaining QA’s commitment to service excellence.
We Deliver:
At QA, we’re tackling the issue of the nationwide shortage of digital skills head-on and have partnered with the likes of FTSE 350 companies to help provide solutions for these much-needed training shortages. We’re talking BIG business! As a Client Relationship Director, you’ll be engaging new clients and convince them to invest further into our suite of solutions.
Key Responsibilities:
Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield.
Prospect for new revenue streams whilst maintaining and growing existing lines of revenue .
Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients.
Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities
Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end.
Deliver the highest levels of customer service which lead to long-term, commercial relationships at a senior and strategic level.
Key Skills / Experience Required:
B2B consultative new business sales
Dealt with both internal and external stakeholders at c-suite level
Excellent communication skills - both verbal & written
DV clearance is required for this role (or the ability to go through clearance) SEE URL BELOW
https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels
Desirable:
Educated to NVQ level in Learning & Development (L&D)
Consultative sales in L&D
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations.
Equal Opportunities:
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
- M1 6FQ
- Ref. : 1000006030
- Cheltenham
- Gloucestershire
- Role: Technical Trainer - Data Science
Location: Commutable London/Gloucester daily
Working environment: In-person Training, travel is required
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
Role Description:
Are you an experienced Technical Trainer with a strong background in practical data science, and ideally experience of teaching programming languages including Python and C.
You will be passionate about education, possess excellent communication skills, and have a proven track record of success. As a Technical Trainer, you will play a crucial role in empowering our learners with the skills and knowledge needed to excel in the rapidly evolving field of data science
Key Responsibilities:
Instruction and Delivery:
Conduct engaging and hands-on training sessions, workshops, and seminars for both non-data scientists and experienced data scientists.
Deliver training content effectively, ensuring that participants gain practical skills and knowledge applicable to their roles.
Curriculum Development:
Design and develop comprehensive training programs focused on practical data science, tailored to meet the needs of our learners.
Technical Expertise:
Demonstrate a deep understanding of data science principles, Python programming, and proficiency in C.
Share real-world examples and experiences from a software engineering environment to enhance the practical relevance of training content.
Assessment and Feedback:
Provide constructive feedback to participants, identifying areas for improvement and additional support.
Collaboration:
Work closely with cross-functional teams, including sales, and projects, to align training programs with customer goals.
Continuous Learning:
Stay abreast of industry trends, emerging technologies, and best practices to ensure training content remains current and relevant.
Qualifications:
Educated/Certified in Computer Science, Data Science, or a related field or equivalent industry experience.
Proven experience as a Technical Trainer with a focus on data science, Python, and C.
Strong programming skills in Python and C, with a solid understanding of software engineering principles.
Use of some of the following tools:
Visual Studio
Jupyter Notebooks
Git
Gitlabs
Docker
Kebernates
Apache Spark
MatLab
TensorFlow
- TBC
- Ref. : 1000007331
- Manchester (St James Buildings)
- Lancashire
- Administrator within our Student Services Team
QA Higher Education, Manchester City Centre
Monday – Friday 9am- 5.30pm, fulltime contract, on campus daily
Do you have experience within a busy student facing or customer support environment or are you a recent Graduate looking to gain experience and grow your career within the Education sector?
Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you!
About the role: As Student Support Advisor you will work with a small team acting as the first point of contact for all aspects of the face to face, written and telephone interaction with our higher education students. The role will also involve providing administrative support to the students and internal departments.
Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUST!
Here’s some of what be doing: (click through to read the full JD)
First point of contact for all registered students on campus who require information and support from the student services department.
deliver a first class and focused front-line service attending to all face to face, written and telephone enquiries.
provide professional, effective and efficient support to our students and make referrals where necessary.
Assist with all aspects of student administration (to include student letter requests, student record management.
Provide internal departments with a good and effective service. respond to Incoming telephone calls, letters, emails in a timely and professional manner.
assist with the enrolment and induction of students where required.
NB very occasionally you will be required to work evenings and weekends for cover and during peak periods.
Bring your experience:
Good administration skills with attention to detail.
Excellent knowledge of Microsoft Office applications, in particular, Excel and Word.
Excellent written and oral communication and interpersonal skills.
Managing a busy and varied workload, in a pressurised environment, adhering to deadlines
Exceptional problem-solving skills with the ability to work on own initiative.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
#administration
#graduateopportunity
#london
#studentsupport
#administrator
#customerservice
#LifeAtQA
- M1 6FQ
- Ref. : 1000007339
- London (International House)
- London
- The Role: Product Communications Manager
Location: London, Hybrid 1- 2 days in the office
Contract: Full-time, Permanent, 37.5 Hours per week
Salary: Competitive
About the role:
We are looking for an experienced Product Communication Manager who will develop an internal product communication strategy and create technical communication materials to maximize product understanding and usage. Working closely with the Product, Sales, Marketing, and Customer Success teams, they will ensure that product updates, features, and launches are communicated effectively and efficiently, both internally and externally.
A ‘day in the life’ of a Product Communications Manager:
Develop and maintain product documentation, including user guides, technical bulletins, release notes, FAQs, and in-app guides.
Create and manage product demos and webinars for internal education on product features and updates
Collaborate closely with the Product team to understand product updates, features, and launches.
Provide necessary product information and materials to Sales, Marketing, Customer Success, and Support teams.
Collaborate with Marketing teams to create product-focused content, such as blog posts, case studies, and whitepapers.
Your experience:
Minimum 3 years of experience in product marketing, product management, technical writing, UR/UX or a related field.
Experience in creating and executing communications strategies and processes.
Excellent writing and editing skills, with strong attention to detail.
Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
Qualifications:
Ideally we would require a Bachelor's degree in marketing or equivalent, if not at least relevant experience in a similar role.
- E1W 1UN
- Ref. : 1000007402
- Home Based
- Other
- Head of Level for our Project Management Degree Apprenticeship, Mainly homebased, Flexible location London OR Birmingham OR Manchester OR Leeds OR Bristol OR Newcastle OR Glasgow
Do you have the lecturing & academic experience to support our Programme Leader in the coordination and planning of delivery of our Level 7 BSc Project Management Degree programme? We have an exciting opportunity……. please read on!
What will you be doing?
As a Head of Level for our Degree Apprenticeship you will cover the remit of academic management across a year of the undergraduate degree programme, supporting the Programme Leader in coordination and planning of for the academic and apprenticeship delivery of the Programme, ensuring compliance with academic and apprenticeship standards.
Your focus:
Ensure that all associated academic and apprenticeship processes are completed in accordance with regulatory bodies (including the university partner), industry / client needs and QA best practices.
Co-ordinate and plan delivery of the of the programme
Act as the first point of contact for academic queries
Contribute to management of the academic, apprenticeship and operational relationship with the university on a day-to-day basis
Implement the University’s academic and quality assurance policies and procedures
Implement and follow processes related to the apprenticeship standards and regulatory bodies
Monitor and review student’s achievement/progression and implement additional support mechanisms when necessary
Establish and develop learning/teaching approaches to support student achievement and experience
Teach modules when appropriate
Assist with preparation for exam boards
Liaise with Module Leaders/Tutors regarding delivery, assessment, marking and management of the modules
Organise and conduct inductions for that level of the programme
Please note our role is mainly homebased with occasional travel for F2F delivery
Bring your experience:
Essential:
Relevant postgraduate qualifications
Recognised Project Management Qualifications i.e., PRINCE2 Practitioner, MSP Practitioner APM PMQ and/or Agile PM
Experienced in online delivery methods
Experience of working with work-based learners
Desirable good to have would include:
Recognised IT qualifications OR substantial professional experience covering more than one of the topics listed below
HEA membership – desirable
Teaching Qualifications
Lecturing experience in the HE sector and/or experience of corporate technical training.
Technical areas of interest include:
Project Management (e.g. Governance and Financial Control of Projects)
Principles of Project Planning and Management
Project Justification and Viability
Information and Communications Management
Requirements and Stakeholder Management
Project Change Control
Risk Management, Procurement and Contract Management
#LI-TH1 #LifeatQA #QA #theresnoplacelikeqa #LI-REMOTE #highereducation
- HOMEBASED
- Ref. : 1000007392
- Newcastle
- Newcastle
- Lecturer in Business
Newcastle based at Northumbria University
Face to face must be able to commute to Northumbria University Newcastle
Associate contract
Are you an experienced Lecturer inBusiness, with experience in teaching general business, looking for an associate contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success?
If so, we have an exciting opportunity to establish a new QAHE Pathway College embedded into the campus at Northumbria University. The Pathway is focused on delivering a high quality student experience to achieve academic success, to realise this aim we a seeking a passionate business lecturer/module lead to join us.
A little more about the role: As Lecturer, you will contribute to the teaching of Business subjects at level 3, 4 and 6. In addition, you may be asked to module leader and will guide and support international students to develop knowledge and academic skills required to successfully progress into the university. If empowering each student to reach their potential appeals to you…. Apply today!
What you’ll get up to: Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours.
Complete an administration required including registers, student feedback, progress monitoring, input and monitor results on your modules sponsor reports, etc.
What you’ll bring to the team: Please see the attached job descriptions for our Lecturer role. Minimum undergrad qualification in a Business related subject, preferred to also post grad in a Business related subject. Ideally you will have worked with international students at level 3 and 4 however a strong interest in the development and transition of learners into level 4 and 5.
A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver and International Foundation Programmes (IFP) and International Year One in Business. Pre Masters in Business. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. Premasters level 6 allows entry into level 7.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Rate £50 per hour inc holiday pay
#Newcastle
#lecturer
#business
#studentsuccess
#northumbriauniversity
#LifeAtQA
- NE1 4AD
- Ref. : 1000006893
- London (International House)
- London
- Head of Content Design and Development
Location: London (hybrid)
This role is designed to lead the team to develop and design best in class learner journeys and embedding evidence-based learning methodology within the larger content function.
Managing the integration of two multifunctional teams, you will be responsible for collaborating on creation and integration of content from multiple brands, ensuring consistent approach and voice.
Key Responsibilities:
Lead team to design and develop high quality, dynamic learning content, utilising a range of media and methods
Manage continuous improvement of team processes and project management in learning architecture and design
Collaborate on development of the group style guide and the integration of appropriate approaches to writing for learners across group content
Proactively upskill the team in evidence-based learning design principles and approaches
Seek out opportunities to embed storytelling and other creative elements in learning content, and oversee implementation
About you:
Excellent people management and stakeholder management skills
Broad understanding of learning principles and methodologies
Familiarity with different media, their role and potential use cases in learning design
Track record in Learning Design, Content and/or Product Development, including complex projects
Experience in team building and professional development of team members
Experience with change management and embedding culture change
What we can do for you:
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Personal growth
Learning and opportunity is at the core of what we do – and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings on The Inclusive Top 50 UK Employers List are a testament to this.
#LifeatQA #QA #theresnoplacelikeqa #LI-AW1 #LI-hybrid
- E1W 1UN
- Ref. : 1000007397
- London (International House)
- London
- Role: People and Experience Manager (Wellbeing Specialist)
Location: London (International House)
This role is responsible for supporting our people and culture engagement activities. Helping to improve the employee experience, from beginning to end, through wellbeing, inclusion, learning and development, reporting into the Group Head of Wellness.
About the role:
This role helps to coordinate and project manage the activities of the Group Wellness Manager.
Support activities for Learning and Development and Diversity and Inclusion.
Collaborate with the People team and key stakeholders to organise and schedule events, ensure everyone knows when they are being held, the format and any joining information
Assess any feedback and evaluate of how activities are received, viewed and impact across the group.
Champion and help develop a culture where our staff can thrive
About you:
Strong organisational and administrative skills with high attention to detail
Experience and interest in supporting the delivery of high quality activities in Wellness and Learning.
Tenacity and resilience in juggling multiple stakeholders
An analytical mindset and data-driven decision-making approach will enable you to measure the impact of programs, ensuring they continually evolve to meet our employees' needs.
Strong verbal and written communication skills with the ability to juggle different stakeholder’s requirements at the same time.
Use insight to creatively solve challenges through well thought out initiatives.
What We'll Do For You:
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Personal growth
Learning and opportunity is at the core of what we do – and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this).
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings on The Inclusive Top 50 are a testament to this.
#LifeatQA #QA #theresnoplacelikeqa #LI-AW1 #LI-hybrid #hiring
- E1W 1UN
- Ref. : 1000007000
- London
- London
- PROGRAMME LEADER
Remote Based
Competitive Salary and Benefits Package
Are you a Programme Lead or Module Lead looking for your next exciting career move? Do you want to lead our BSc Project Management Degree apprenticeship programme and be part of a supportive, passionate team in our Degree Apprenticeships department?
Then QA could be perfect for you! We’re a UK-leading tech training provider delivering high-quality programmes to very established organisations and we’re here to empower our learners! We’d love to tell you more about the role we’ve got on offer below so read on…
What is my overall role purpose?
As a Lead, you’ll be responsible for the academic leadership/management of our BSc Project Management degree apprenticeship programme. Working closely with the Dean and Associate Dean, you’ll be ensuring our learners enjoy the delivery of the programme and that they get the most out of it.
What are my responsibilities?
*70% of your time will be spend delivering valuable workshops to our degree apprentices – roughly this will come to around 85 hours of workshops.
*You’ll be ensuring all marking of the assignments has been completed on time and to the correct standard.
*You’ll get involved in the assessment board/student rep/Skills coach and Tutor meetings – preparing reports, ensuring action points are followed up on and addressed.
*You will also respond to any programme inbox queries daily
*You will be responsible for completing the annual report within a given timeframe
*You’ll support the onboarding of new starters delivering on your programme i.e permanent staff, freelancers.
*You’ll collaborate effectively with the Head of Level and/or Associate Dean in managing the programme
What do I require to be successful in this role?
*You’ll need to hold an MSc/Master’s Degree in any subject
*You must hold a project management qualification – this can be any i.e PMP, PRINCE2, APM
*You should have some project management experience in industry
*You should have an academic background and at this level, we’d ask you have already held a role in module leadership or programme leadership.
- TBC
- Ref. : 1000007092
- NU Pathway - Newcastle
- Newcastle
- Tutor in EAP (English for Academic Purpose)
Newcastle based at Northumbria University
On campus teaching at Northumbria University Newcastle
Sessional - Associate contract
Are you an experienced tutor in EAP, with experience teaching international students looking for an associate contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success? If so, we have an exciting opportunity to establish a new QAHE Pathway College embedded into the campus at Northumbria University. The Pathway is focused on delivering a high-quality student experience to achieve academic success, to realise this aim we a seeking a passionate EAP tutor to join us.
A little more about the role: As Lecturer, you will contribute to the teaching of EAP subjects at level 3, 4 and 6. If empowering each student to reach their potential appeals to you…. Apply today!
What you’ll get up to:
Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours.
Complete an administration required including registers, student feedback, progress monitoring, input and monitor results on your modules sponsor reports, etc.
What you’ll bring to the team: Please see the attached job descriptions for our role.
Candidates should have:
TEFLQ status (e.g. a DELTA or MA in TESOL / Applied Linguistics)
Experience of teaching English for Academic Purposes to international students
Experience of teaching English for Academic Purposes at level 3 and level 4
A BA / BSc or equivalent qualification in a relevant area
Ideally an MA / MSc or equivalent qualification in a relevant area
Ideally, candidates will have experience of teaching international students in a UK HE environment.
A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver and International Foundation Programmes (IFP) and International Year One in Business. Medical Foundation, Pre Masters in Business. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. Premasters level 6 allows entry into level 7.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#EAP
#English
#Newcastle
#DELTA
#TESOL
#LifeAtQA
#Lecturer
#tutor
- NE1 8ST
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