QA - Search results(19 vacancies/1)-Profession : Delivery, Marketing, Operations

Experienced Administrator - Portfolio Team

Ref. : 1000009300
Birmingham (Louisa Ryland House)
Birmingham
Experienced Administrator - Portfolio Team QA Higher Education – Birmingham, Hybrid – 1 Day Per Week on Campus Are you a detail-oriented professional with a passion for higher education and strategic portfolio management? QA Higher Education is looking for a Experienced Administrator to join our dynamic Strategy team in Birmingham. About the Role As an Experienced Administrator, you’ll be at the heart of our course portfolio operations—managing and promoting programmes across QAHE. You’ll maintain our central course database, ensure marketing and sales teams have accurate information, and support regulatory compliance (OfS, UKVI, CMA, British Council). You’ll be the go-to expert for course information, delivering engaging training webinars, supporting performance analysis, and collaborating with internal and external stakeholders to drive innovation and excellence. Key Responsibilities ·Maintain and update course data across CRMs (e.g. Salesforce) ·Coordinate with marketing, insights, and recruitment teams to promote programmes ·Support the launch of new programmes with accurate documentation ·Deliver internal training sessions on portfolio updates ·Ensure compliance and accuracy across all marketing materials ·Build strong relationships with university partners and internal teams What We’re Looking For ·Degree-level education or equivalent experience in content/product information roles ·Strong attention to detail and stakeholder management skills ·Experience working with regulatory requirements and supporting sales functions ·Knowledge of Microsoft Office tools (e.g. PowerPoint, Excel, Word, Teams) ·Understanding of SEO and Higher Education regulatory bodies is a plus You’ll Thrive If You Are: ·A fast learner with a proactive mindset ·A confident communicator and relationship builder ·Tenacious, detail-driven, and eager to take ownership ·Adaptable, imaginative, and ambitious Why QAHE? QA Higher Education partners with leading UK universities to deliver a wide range of programmes to over 17,000 students. We’re committed to making outstanding education accessible and inclusive. Join us in shaping the future of higher education. The successful candidate will undertake a Basic DBS check. #HiringNow #JobOpportunity #EducationJobs #Birmingham #QAHigherEducation #AcademicSupport #ProgrammeAdministration #Administration
B3 3PL

Data Insights & Portfolio Development Manager, London

Ref. : 1000009040
London (Middlesex Street)
London
Data Insights and Portfolio Development Manager, London QA Higher Education, full time (Hybrid, 1 Day On-Site, ad-hoc travel) Are you a strategic thinker with a passion for data and market insights? Do you thrive in fast-paced environments and want to make a real impact in higher education? If so, we’ve got the role for you—read on to find out more. About our role: As Data Insights and Portfolio Development Manager, you’ll lead QAHE’s insights function and drive the development of innovative course portfolios across our university partnerships. You’ll take new course ideas from concept to launch, using data to validate decisions and working closely with stakeholders to deliver market-responsive programmes. Here’s some of what’s involved: (click through to see the full JD) Lead a small insights team (2 staff, 1 direct report) to deliver high-quality outputs. Develop and manage portfolio roadmaps for university partners. Own the course launch process from idea to implementation. Deliver market intelligence reports using industry datasets. Support the Director of Strategy with budget management. Collaborate with internal and external stakeholders to accelerate decision making. Bring your experience: Strong background in data analysis and insights. Proven project delivery and stakeholder management. Experience with industry datasets (HESA, OfS, Lightcast, OECD) desirable. Line management and project management tool experience (Planner, Trello) a plus. Advanced Excel skills; Power BI desirable. Strategic thinking with attention to detail. Excellent communication and relationship-building abilities. Proactive, tenacious, and adaptable. A positive, can-do attitude with a desire to grow and take on more responsibility. We welcome applications from all industries — if you're looking to bring your experience and make a meaningful impact in Higher Education, we encourage you to apply. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Project Management and Web Development and delivered in city centre locations. #Insights #Market Intelligence #ProjectManagement #QAHE #London #Data #Strategy
E1 7HT

Customer Service Coordinator

Ref. : 1000009304
Swindon
Wiltshire
The role: Customer Service Coordinator Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits You’ll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer service. You’ll act as the first point of contact and provide high quality support to specified clients. Your focus will be to coordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities Maintain strong relationships with members of the client team Raise issues that risk project delivery and/or agreed costs and timescales Escalate risks to ensure appropriate action is taken to mitigate them So, what do you need to be successful? A passion for delivering great customer service Proficiency with MS Office applications Happy to work to tight deadlines Be adaptable and a quick learner Be happy to work within a bustling office environment.
SN5 7WZ

PMQ Project Management Trainer

Ref. : 1000008735
London - multi sites
England
PMQ Project Management Trainer Location: London OR South east of England Hybrid/remote (60-70% remote) Employment Type: Full-time / Permanent Are you a Project Management Trainer looking for that next step? Or maybe you’re an established Project Manager looking for a rewarding career change in training? If you want to be part of a genuinely supportive and professional environment, teaching what you are most passionate about, then QA could be the company you’re looking to join! We’re the UKs leading IT digital skills provider – experts in upskilling, re-skilling and other talent needs required by established public sector organisations, enterprises, and higher education universities! What’s my purpose? When you join QA, your pivotal role will be to simply deliver high quality courses to our learners! This could be in a classroom or virtual setting, but we need enthusiasm and interactive courses to help get the best out of those we’re teaching! What responsibilities would I have? You’ll be delivering core PPM courses to practitioner level that is APM PMQ You’ll support us with customization of learning topics or programmes, offering your subject level expertise and utilising it You’ll contribute to QA’s success by reviewing learner evaluations and finding areas for improvement You will be providing learners with post-course support through various avenues of contact where necessary Like with most roles, you’ll need to undertake some administrative tasks too! What do I need to apply and succeed? You’ll be teaching project management courses, so we’d ask you have a APM PMQ qualification OR People Cert's Managing Successful Programmes You’ll be great in this role if you have a technical background in project management – You’ll have been a Project Manager at one point in your career! Although it would be perfect if you had training experience already, we’re all about the desire to succeed so this is preferred but not essential by any means!
TBC

Senior Category Manager

Ref. : 1000009216
Leeds
Lancashire
Senior Category Manager Location: Leeds About the role: You will play an essential part in the Procurement team as we embark on a key change in our Procurement journey. Historically the team has operated with a transactional focus although over the last two years has delivered some tactical improvements with supplier consolidations, a defined tiered Preferred Supplier List, and delivery of cost savings. In order to move the function to the next level we need to move away from a process-heavy focus to deliver strategic category management. As a Senior Category Manager for QA, you should be a commercial expert comfortable across multiple categories including business running costs (in-directs), with experience in leading sourcing, negotiating, and contracting exercises. You should be experienced at managing multiple suppliers and drive savings, have the commercial acumen to identify opportunities to optimise it and the ability to negotiate robust pricing and terms that benefit QA and our customers. Alongside the other Senior Category Manager(s), you will be expected to support the Head of Procurement within QA, including future potential to manage direct reports, increasing the scope of procurement activity within QA, offering category and Procurement expertise to other senior stakeholders Key Responsibilities: Manages strategic supplier relationships Microsoft based systems and PowerBI, excellent excel skills are a must Negotiates pricing agreements with suppliers Implements and manages contracts Reviews and manages supplier risks Provides strategic support and advice to customers/sales Your experience: Experience working within multi category areas including indirect areas such as facilities and IT. Strategic Sourcing and Procurement Category & Data Analytics Drives savings with suppliers Provides analysis for reporting (supplier, customer & internal) Develop Procurement strategy and systems Senior stakeholder management Proactive attitude and approach QA’s benefits include: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications. We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustments, if any, you require. If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps. QA is headquartered in London & New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
SN5 7WZ

Information Security Governance Officer

Ref. : 1000009231
Home Based
Other
Job advert Information Security Governance Officer Remote This role will primarily manage an internal audit programme aligned with ISO27001:2022 ensuring that data governance, including data access and retention is managed inline with policy and legal requirements. Additionally, the role will manage Information Security , DPA/GDPR and IT related incidents within the various business teams across QA group ensuring we comply with relevant legislation. - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work. - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance. - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts. - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner. Key Responsibilities: - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work. - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance. - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts. - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner. Key Skills / Experience Required: - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work. - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance. - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts. - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner.
HOMEBASED

Service Delivery Specialist

Ref. : 1000009064
Cheltenham
Gloucestershire
Customer Services Administrator2 ** Security Cleared ** Part time Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy are required Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
TBC

Data Apprenticeship Tutor

Ref. : 1000008554
London
London
Data Apprenticeship Tutor Home based/travel to site if required Job Summery Teaching Data Apprenticeship programmes at Level 3 & 4 as part of our programme delivery, aimed at empowering individuals and organisations to unlock the power of data. You’ll design and deliver cutting-edge training programs in database design and visualisations using industry standard software. Finally, you’ll get the opportunity to collaborate with subject matter experts to develop and refine learning content that empowers learners to excel in the evolving data landscape. Role Responsibilities: Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations. Collaborate and innovate with subject matter experts to develop dynamic and engaging courses and other high-impact learning assets that drive growth. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required. Champion quality and innovation by upholding the highest standards of excellence and drive innovation as a key ambassador for our renowned training programs. Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever[1]evolving field of data science – 3 days of free training on any of our courses available Your Experience/Skills: Experience in using data tools such as: PowerBi, Tableau, Data Storytelling, SQL Proficient in the use of programming languages: Python. SQL Experience in using and good knowledge of: Data manipulation & visualisations, Data modelling, Data architecture and cloud, Data analytics and statistics Desirable knowledge of apprenticeships and work-based learning Desirable knowledge of the Ofsted Common Inspection Framework Desirable industry experience with teaching/ coaching experience Passion for lifelong learning and development as a profession
TBC

Project Management Degree Apprenticeships Lecturer

Ref. : 1000008365
Home Based
Other
Project Management Degree Apprenticeships Lecturer Home based 18 months contract About our role: As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. Skills & Abilities PGCE/ Associate HEA membership is highly desirable Undergraduate Degree or equivalent experience Relevant Masters – Essential PM Qualification (PRINCE2/PMQ/AgilePM) - Essential Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education
TBC

Customer Services Administrator (Programme Coordinator)

Ref. : 1000008890
Manchester
Lancashire
Customer Services Administrator (Programme Coordinator) Part time OR full time available Location : Manchester/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above).
TBC

Service Delivery Specialist

Ref. : 1000009060
Cheltenham
Gloucestershire
Customer Services Administrator (Programme Coordinator) ** Security Cleared ** PART TIME Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role You’ll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer service. You’ll act as the first point of contact and provide high quality support to specified clients. Your focus will be to coordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities Complete tasks or objectives following company policies, procedures, or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities Maintain strong relationships with members of the client team Raise issues that risk project delivery and/or agreed costs and timescales. Escalate risks to ensure appropriate action is taken to mitigate them About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above). About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
TBC

Service Delivery Specialist

Ref. : 1000009065
Cheltenham
Gloucestershire
Customer Services Administrator ** Security Cleared ** Part time Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy are required Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
TBC

Digital Product Management and Business Analysis (L4) Apprenticeship Trainer

Ref. : 1000009068
Home Based
Other
Digital Product Management and Business Analysis (L4) Apprenticeship Trainer Homebased with occasional travel as required Permanent We are seeking an experienced and passionate Apprenticeship Trainer to deliver engaging and career-focused training across Digital Product Management and Business Analysis standards. This dual-focus role is ideal for a professional with hands-on experience in both fields or someone experienced in product management who is committed to guiding apprentices through real-world application, skill development, and achieving their qualifications. Role Responsibilities: Deliver engaging training workshops and aligned to apprenticeship standards such as: Level 4 Business Analyst Apprenticeship Level 4 Digital Product Manager (e.g. emerging standards or internal curriculum) Teach core topics including: Agile and Scrum frameworks Requirements gathering, stakeholder mapping, and gap analysis Product lifecycle, road-mapping, MVP definition, and backlog management User research, personas, journey mapping, and data-driven product decisions Business process modelling and use cases Commercial awareness [FB2] and value-based prioritisation Your Experience/Skills: Proven hands-on experience in Digital Product Management and/or Business Analysis roles. Strong knowledge of Agile methodologies (Scrum, Kanban) and lean product development. Excellent communication, presentation, and facilitation skills Ability to translate real-world experience into impactful learning
TBC

Software Engineering Lecturer

Ref. : 1000008998
Birmingham (5th Floor)
Birmingham
Software Engineering Lecturer Home based 12 months Fixed term Contract About our role: As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. To make an active contribution to ensure this programme continues to improve, and that all Skills & Abilities Excellent, detailed knowledge of more than one topic within the required subject areas including Software Engineering. Confident in Python programming Experience of Agile Software Development Familiar with the DevOps CI/CD pipeline Aware of broader Software Engineering Methodologies and structural approaches Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education. Understanding of equity and diversity issues. Your Qualifications and Knowledge Essential: A post-graduate degree (MSc) Subject specific qualifications Desirable: PhD Teaching qualification
B5 4UA

Data and AI Trainer

Ref. : 1000008908
Site Based
Other
Data and AI Trainer 70% Remote, 30% any QA Onsite (London, Manchester, Leeds, Birmingham, Slough) About the role: As an expert in your field, you will deliver QA and vendor specific innovative, high-quality training in Data Science, GenAI, and Python to a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. In addition to training delivery, you’ll play a key role in shaping the future of learning by contributing insights to the design and development of cutting-edge courses. With strong technical expertise in GenAI, machine learning, Python, and the NumPy ecosystem, and desirable experience in AI frameworks and cloud platforms, you’ll stay at the forefront of industry trends through ongoing professional development and a passion for education. Role Responsibilities: Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 88%+ and achieve ‘Meeting Expectations’ in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices Your Experience/Skills: Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver complex technical content in an engaging and interactive manner virtually and/or in-person Ability to connect with diverse audiences including technical and non-technical professionals Skills and Technical Proficiency Strong knowledge of GenAI concepts, applications and prompt engineering Proficient in GenAI concepts, machine learning techniques, and Python programming, with strong familiarity with the NumPy ecosystem. Industry Knowledge & Experience Desirable hands-on experience with leading AI frameworks (e.g. TensorFlow, PyTorch) Familiarity with cloud platforms (AWS, GCP, Azure) Experience working with AI/ML engineers, data scientists, and other data professionals Wider Requirements Passion for education, technology, and empowering others through knowledge sharing Qualifications: Desirable degree in Mathematics or related field Desirable relevant cloud vendor (GCP, AWS, Azure) certifications
DUMMY

AI Engineering Trainer

Ref. : 1000008366
Home Based
Other
AI Engineering Trainer (Level 6) Home based About our role: We are seeking an experienced and passionate AI Engineer Apprenticeship Trainer to deliver high-quality, hands-on training in artificial intelligence and machine learning engineering. The ideal candidate will have a strong background in AI/ML concepts, software engineering, and real-world project experience, with a passion for teaching and upskilling professionals or students. Key Responsibilities Teach key topics including: Machine learning algorithms (supervised, unsupervised, reinforcement learning) Assessing Security, Ethics & XAI Developing & Testing AI Solutions Leading AI & Future Innovation Deep learning (CNNs, RNNs, transformers) Generative AI and LLMs (e.g., GPT, BERT, Diffusion models) Data preprocessing, feature engineering, model evaluation AI deployment and MLOps best practices Guide learners through coding labs, projects, and capstone work using Python, TensorFlow, PyTorch, or similar tools. Stay updated with the latest AI technologies, tools, and trends to continuously improve training content. Assess participant progress through quizzes, assignments, and evaluations. Collaborate with curriculum developers and other trainers to maintain a consistent and high-quality learning experience. Data architecture, pipelines and storage Awareness of cutting-edge AI topics (e.g. agents, RAG, RAC, MCP) Data visualisation Skills & Abilities Essential: Bachelors or master’s degree in Computer Science, Data Science, AI, or related field. Strong programming skills in Python and familiarity with tools like Jupyter, NumPy, pandas, scikit-learn, TensorFlow, and PyTorch. Excellent communication, presentation, and facilitation skills. Must be able to inspire and engage on AI topics Practical expertise with building and deploying AI models' Desirable: Experienced in training, mentoring, or teaching technical content to professionals or students. 3+ years of experience in AI/ML engineering or research. Teaching qualification or willingness to work towards one Understanding of Docker, Streamlit, FastAPI and Flask Experience pandas, scikit-learn
B5 4UA

PMQ Project Management Trainer

Ref. : 1000008481
London (International House)
London
Project Management Trainer Location: London OR South east of England Hybrid/remote (60-70% remote) Employment Type: Full-time / Permanent Are you a Project Management Trainer looking for that next step? Or maybe you’re an established Project Manager looking for a rewarding career change in training? If you want to be part of a genuinely supportive and professional environment, teaching what you are most passionate about, then QA could be the company you’re looking to join! We’re the UKs leading IT digital skills provider – experts in upskilling, re-skilling and other talent needs required by established public sector organisations, enterprises, and higher education universities! What’s my purpose? When you join QA, your pivotal role will be to simply deliver high quality courses to our learners! This could be in a classroom or virtual setting, but we need enthusiasm and interactive courses to help get the best out of those we’re teaching! What responsibilities would I have? You’ll be delivering core PPM courses to practitioner level that is APM PMQ You’ll support us with customization of learning topics or programmes, offering your subject level expertise and utilising it You’ll contribute to QA’s success by reviewing learner evaluations and finding areas for improvement You will be providing learners with post-course support through various avenues of contact where necessary Like with most roles, you’ll need to undertake some administrative tasks too! What do I need to apply and succeed? You’ll be teaching project management courses, so we’d ask you have a APM PMQ qualification OR People Cert's Managing Successful Programmes You’ll be great in this role if you have a technical background in project management – You’ll have been a Project Manager at one point in your career! Although it would be perfect if you had training experience already, we’re all about the desire to succeed so this is preferred but not essential by any means!
TBC

Apprenticeship Onboarding Officer

Ref. : 1000008555
London (International House)
London
Apprenticeship Onboarding Officer Location- Swindon/London As an onboarding officer, you will be responsible for onboarding apprentices on to their chosen Apprenticeship. Your primary focus is to successfully enrol our learners on to their apprenticeship programme in line with operational KPI’s and SLA’s whilst maintaining a high level of accuracy, quality and attention to detail. A Day in The Life Manage a caseload of learners and guide each of them through the onboarding process from application to start date. Conduct enrolment calls with eligible learners and their employers. Explain the Apprenticeship journey in a learner-centric manner, providing the right level of information and clearly set expectations of what is required whilst on programme. Timely and successful completion and submission of all required documentation or information in-line with regulations and governance. Demonstrate a high level of accuracy in submitting learner data to minimise compliance issues, meaning a high ‘first time right rate’. Ensure a first-class onboarding experience is delivered to Learners, Line Managers, and other internal stakeholders at all levels. Escalate risks to the Operations Team leader to ensure appropriate action is taken to mitigate them. Maintain strong relationships with sales teams, ensuring clear and regular communication and collaboration. Your Experience Working to defined deadlines where high levels of accuracy are required. Experience working within an office environment or customer service role dealing with internal and external stakeholders Experience of working in Apprenticeships or Education (Desired) Able to work under pressure whilst maintaining professionalism, attention to detail and accuracy.
SN5 7WZ

Computing Lecturer

Ref. : 1000008441
Home Based
Other
Computing Lecturer Home based Job Purpose As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. The role of a Lecturer includes delivery of workshops, marking and module leadership. Role Responsibilities: To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. To make an active contribution to ensure continual programme improvements, and that all apprentices receive a high quality learning experience. Act as moderator and peer reviewer for other modules on a termly basis. Feedback from apprentices in evaluations judge the quality of learning to be “very satisfied” or “satisfied”, using the Satisfaction score calculation to ensure a target of a minimum of 90% is achieved. Teaching and learning practice are consistently judged to be ‘good’ or ‘ outstanding’ as part of the regular peer observations of teaching and learning. Your Experience/Skills Essential Qualifications: A post-graduate degree (MSc or similar) A teaching qualification or a desire to obtain one, preferably Fellowship of the Higher Education Academy Subject specific qualifications Desirable Qualifications: PhD or working towards one Teaching qualifications Ability to deliver practical and engaging teaching and learning sessions. Industry experience within subject area. Excellent, detailed knowledge of more than one topic within the required subject areas (e.g. IT PM, Computer Science, Business & Tech, Data Science). Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education. Understanding of equity and diversity issues.
B5 4UA

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