- Ref. : 1000008197
- Cheltenham
- Gloucestershire
- Apprenticeships Skills Coach
Cheltenham – hybrid, 3 days in the office
You will be supporting and coaching a group of learners working towards the successful and timely achievement of their programme.
** This role requires you to hold and maintain SC or DV clearance as part of your role **
Role Responsibilities:
Coach and support an agreed caseload of learners in smaller organisations and corporate environments
Work with internal Skills Coaches, Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time
Support learners across a variety of modules specifically helping them apply their skills to their immediate job roles
Observe, review and provide feedback on evidence produced by learners to ensure it is of the appropriate standard to reflect the learner’s knowledge, skills and behaviour and meet the needs of the Awarding Organisation
Adhere to and apply quality assurance procedures when reviewing all components of the standards/framework to minimise referrals and meet deadlines
Your Experience/Skills:
Passion and enthusiasm for helping learners to succeed
Flexible, resilient and pro-active approach
Ability to work independently and collaborate within the wider team
Forms appropriate relationships with those you collaborate with
Is committed to demonstrating the organisations values and behaviours in your work
- E1W 1UN
- Ref. : 1000008682
- London (International House)
- London
- Role: Revenue Operations Specialist
Location: London (hybrid)
As a Revenue Operations Specialist, you'll be supporting our Sales Operations team in optimizing sales processes, managing sales data, and supporting the sales team, focused on a specific channel (sales team) for maximum impact. You will play a key role in ensuring that our sales, marketing, and customer success teams have the tools, data, and support needed to drive growth and you will be empowered to drive these changes.
About the role:
Ensure accurate and clean data across all systems, maintaining data integrity within the CRM and other operational platforms.
Generate regular reports and dashboards to track KPIs and revenue performance, providing actionable insights to leadership teams.
Help implement and refine revenue-generating processes, including pipeline management, forecasting, and deal desk operations.
Identify areas for improvement and work with leadership to implement new strategies or tools to support business growth and efficiency.
Analysing sales and marketing data to identify trends and opportunities for improvement, including the monitoring of broad pipeline improvement and forecast accuracy
Your Experience:
Experience within Revenue Operations, Sales Operations, or similar roles.
Have experience collaborating across multiple departments within a structurally complex organisation
Knowledge of sales and marketing automation platforms.
A passion for data and the desire to drive improvement in business operations.
Experience using CRM systems (such as Salesforce), marketing automation tools, and analytics platforms.
Understanding of compliance regulations and legal requirements in the field of revenue management
About QA:
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.
We believe skills alone aren’t enough but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning.
Please find out more about us at https://www.qa.com/about/careers/
- E1W 1UN
- Ref. : 1000008440
- Leeds (Brewery Wharf)
- Yorkshire
- Apprentice IT Service Desk Technician
Leeds, Onsite
About the Position:
Are you someone who’s looking to get started in a brand-new career, or wants to take a shift in their current one? If you’re looking for an exciting opportunity in an IT department with a progressive Team and Company, where you can really develop new skills and start a rewarding career this may be the perfect role for you!
You’ll be joining QA as an IT Service Desk Apprentice for our IT Team, providing support with various support tasks that are vital for our efficiency and continued success. Also working as part of our wider IT team, you’ll play a key role in the continued growth of QA.
You will provide 1st line support to internal and external customers. Being the first point of contact, you will to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress.
As this role is based at the QA HQ you will give support via telephone and also in person desk side.
Key Responsibilities
Supporting colleagues who will be calling the dedicated QA IT Helpdesk number with issues their access right, application faults etc.
Provide 1st line support to internal and external customers & being the first point of contact, we want someone who will make a great impression and help resolve any incidents, where possible.
Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution of end user issues.
Escalate incidents where required to 2nd and 3rd line teams.
Display excellent customer service and maintain outstanding customer satisfaction levels
About You:
Confident on the phone and will have an interest in IT/Computing possibly have built your own PC's or are supporting friends and family with their IT issues and wish to make this into a career.
You’ll need a positive attitude towards getting the job done, while working to support the people services team, a desire to learn and provide an excellent service.
You will have the ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress.
- E1W 1UN
- Ref. : 1000008684
- London
- Senior Learning Design Consultant
Hybrid (London)
Full time, 37.5 hours per week
Competitive salary plus some great benefits
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.
By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.
As Senior Learning Design Consultant your role will be the lead subject matter expert in the Cloud portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.
You will represent the Cloud portfolio needs when it comes to the design of bespoke, off-the-shelf and certification products across the Cloud portfolio.
Key Responsibilities:
Design and develop innovative, public and client specific solutions
Undertake pre-sales engagements as agreed with the Portfolio Director
Use Management Information and data to generate insights that help improve product quality
Experience:
Extensive hands-on experience with AWS Cloud workloads, with additional familiarity with Microsoft Azure considered a valuable asset.
Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual) to meet diverse business needs
Proven track record of creating and using MI and data to improve product quality
Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce,
Best-practice in current learning methods (e.g. active, accelerated, social, curated etc.)
Instructional design and learning models and theories (e.g. ADDIE, Blooms, Kirkpatrick, SAM etc.)
- USA
- Ref. : 1000008365
- Home Based
- Other
- Data and Software lecturer
Home based
About our role:
As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop.
Key Responsibilities
To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops
Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments
To contribute to the wider team activities on assessment and teaching as required.
To make an active contribution to ensure this programme continues to improve, and that all
Skills & Abilities
Subject Areas (suggested in the Software and Data area but not limited to)
Software
Coding and Programming experience (Python experience essential)
Full stack / Web development
Automation in software development
Flask
Django
DevOps
Data
Machine learning
SQL
Data Visualisation - Power BI
Data Analytics / Statistics
Your Qualifications and Knowledge
Essential:
A post-graduate degree (MSc)
Subject specific qualifications
Desirable:
PhD
Teaching qualification
Excellent, detailed knowledge of more than one topic within the required subject areas
Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education
Understanding of equality and diversity issues
- TBC
- Ref. : 1000008596
- Birmingham (Louisa Ryland House)
- Birmingham
- Lecturer in Business & Management Subjects Level 7
QA Higher Education
Birmingham OR Manchester Campus F2F Teaching
Are you an experienced Higher Education Lecturer in any of the following subjects - International Business Strategy Entrepreneurship Human Resource Data Analytics Finance Marketing Economics Research Methods and looking for a position within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?
We have an exciting opportunity for you to be part of our growing and expanding campus. We are student centric and passionate about our contribution to our students’ future ………come join us!
Your focus:
As a Lecturer your responsibilities will be
Ensuring / supporting / managing students’ progression and academic achievement at Level 7.
Planning, preparing, teaching modules both online and in a classroom, setting using our innovative delivery methods and cutting-edge curriculum.
Providing guidance and support to our students and powering each student’s potential.
Essential Criteria:
Applicants are required to have:
Teaching experience in HE
Experience of teaching Research Methods at Level 7 is an added advantage.
Additional Requirements:
You must hold a PhD or close to completing a PhD (12 months to completion)
You must be in possession of a Masters’ degree in a relevant subject areas.
You may have a teaching qualification and / or HEA accreditation / membership, which would be a distinct advantage.
Please Note: Candidates who do not meet the essential criteria will not be considered and need not apply.
What we can give you:
Access to innovative delivery methods, and exciting course material
A chance to work with like-minded educational enthusiasts
A chance to share and learn delivery best practice and industry leading knowledge
Specialist coaching and support from your education leaders
A little more about QA Higher Education:
We are career changers, and we believe everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Successful candidates will be required to undertake the basic DBS Check
#highereducation
#PhD
#Lecturer
#International Business
#StrategyEntrepreneurship
#HumanResource
#DataAnalytics
#Finance
#Marketing
#Economics
#Research Methods
#manchester
#birmingham
- B3 3PL
- Ref. : 1000008548
- Southampton (Solent Pathway)
- Hampshire
- Lecturer in Computer Science
On campus at Solent University, Southampton
Sessional Daytime Teaching Up to 10 hours per week (Monday–Friday).
Are you an experienced lecturer in Computer Science, seeking a flexible and rewarding contract? If so, we have an exciting opportunity at QAHE Solent Pathway College, located on the Solent University campus in Southampton.
Our mission is to deliver a high-quality student experience that drives academic success. To achieve this, we are looking for a passionate and skilled lecturer to teach a range of Computer Science modules (Web technologies, UX and Networks & Security) at Levels 3 and 4. You’ll play a vital role in helping international students develop the confidence and academic skills they need to successfully progress to their university studies.
A little more about the role:
Deliver engaging small classes and seminars for Level 4 international higher education students.
Ensure that teaching content aligns with module expectations and the overall programme of study.
Assess student work against appropriate academic benchmarks within set timeframes.
What We’re Looking For
A master’s degree or equivalent qualification, ideally in a relevant subject area.
A relevant teaching qualification such as PGCE, QTS, BEd, PGCert, MA TESOL, or DELTA (essential).
HEA Fellowship (preferred).
Experience teaching international students at Levels 3 and 4 (preferred), or a strong interest in supporting learners transitioning to Levels 4 and 5.
Vital subject knowledge in: UX, Network & Security and Web Technologies.
Why Join Us? At QAHE Solent Pathway College, you’ll become part of a dynamic and supportive team committed to student success. This is a fantastic opportunity to make a meaningful impact on students' academic journeys while enjoying flexibility in your teaching schedule.
A little more about us: QA Higher Education works in partnership with Solent University to manage and deliver and International Foundation Programmes (IFP) and International Year One Programmes. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Rate: £50 per hour inc of holiday pay
#qahighereducation
#computing
#computerscience
#lecturer
#masters
#phd
#southampton
- SO14 0YN
- Ref. : 1000008342
- London (Fitzwilliam House)
- London
- Lecturer in Health, & Social care, OR Public Health
QA Higher Education, F2F teaching London OR Birmingham, OR Manchester
Fulltime Permanent Roles OR Sessional Teaching Hours available
Are you an experienced Higher Education Lecturer? Are you looking for a flexible or a full-time contract within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?
We have exciting opportunities for suitably qualified lecturers on our BSc Health, & Social care, and on our MSc Public Health Programs.
You can become part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ futures ………come join us!
Your focus: As Lecturer, you will be responsible for our students’ progression and academic achievement up to level 7. Planning, preparing, and teaching modules both online and in the classroom. You will be using our innovative delivery methods and cutting-edge curriculum. You will provide guidance and support to our students and use …. your knowledge to power each student’s potential.
Bring your experience: Applicants should have suitable and relative experience in practice and teaching Health, & Social care, or public Health as well as a variety of related subjects. Applicants must hold a post-graduate degree in public health, social care, or health related subject areas. Experience of teaching at level 3-7, a teaching qualification and HEA membership would be distinct advantages.
What we can give you:
Access to free QA training courses to continue your personal development
Time off to support the charities you love
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
Receive specialist coaching and support from your education leaders
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Health & Social Care, Public Health, Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now
Equal Opportunities
At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#highereducation
#healthandsocialcare
#publichealth
#masters
#phd
#london
#birmingham
- EC3A 8BF
- Ref. : 1000008344
- Manchester (St James Buildings)
- Lancashire
- Lecturer in Health, & Social care, OR Public Health
QA Higher Education, F2F teaching London OR Birmingham, OR Manchester
Fulltime Permanent Roles OR Sessional Teaching Hours available
Are you an experienced Higher Education Lecturer? Are you looking for a flexible or a full-time contract within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?
We have exciting opportunities for suitably qualified lecturers on our BSc Health, & Social care, and on our MSc Public Health Programs.
You can become part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ futures ………come join us!
Your focus: As Lecturer, you will be responsible for our students’ progression and academic achievement up to level 7. Planning, preparing, and teaching modules both online and in the classroom. You will be using our innovative delivery methods and cutting-edge curriculum. You will provide guidance and support to our students and use …. your knowledge to power each student’s potential.
Bring your experience: Applicants should have suitable and relative experience in practice and teaching Health, & Social care, or public Health as well as a variety of related subjects. Applicants must hold a post-graduate degree in public health, social care, or health related subject areas. Experience of teaching at level 3-7, a teaching qualification and HEA membership would be distinct advantages.
What we can give you:
Access to free QA training courses to continue your personal development
Time off to support the charities you love
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
Receive specialist coaching and support from your education leaders
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Health & Social Care, Public Health, Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now
Equal Opportunities
At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#highereducation
#healthandsocialcare
#publichealth
#masters
#phd
#london
#birmingham
#manchester
- M1 6FQ
- Ref. : 1000008441
- Home Based
- Other
- Computing Lecturer
Home based
Job Purpose
As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. The role of a Lecturer includes delivery of workshops, marking and module leadership.
Role Responsibilities:
To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops
Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments
To contribute to the wider team activities on assessment and teaching as required.
To make an active contribution to ensure continual programme improvements, and that all apprentices receive a high quality learning experience.
Act as moderator and peer reviewer for other modules on a termly basis.
Feedback from apprentices in evaluations judge the quality of learning to be “very satisfied” or “satisfied”, using the Satisfaction score calculation to ensure a target of a minimum of 90% is achieved.
Teaching and learning practice are consistently judged to be ‘good’ or ‘ outstanding’ as part of the regular peer observations of teaching and learning.
Your Experience/Skills
Essential Qualifications:
A post-graduate degree (MSc or similar)
A teaching qualification or a desire to obtain one, preferably Fellowship of the Higher Education Academy
Subject specific qualifications
Desirable Qualifications:
PhD or working towards one
Teaching qualifications
Ability to deliver practical and engaging teaching and learning sessions.
Industry experience within subject area.
Excellent, detailed knowledge of more than one topic within the required subject areas (e.g. IT PM, Computer Science, Business & Tech, Data Science).
Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education.
Understanding of equity and diversity issues.
- B5 4UA
- Ref. : 1000000193
- London (Rosebery Avenue)
- London
- TBC
- EC1R 4TF
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