QA - Search results(66 vacancies/3)-Display all

Senior Category Manager

Ref. : 1000009216
Leeds
Lancashire
Senior Category Manager Location: Leeds About the role: You will play an essential part in the Procurement team as we embark on a key change in our Procurement journey. Historically the team has operated with a transactional focus although over the last two years has delivered some tactical improvements with supplier consolidations, a defined tiered Preferred Supplier List, and delivery of cost savings. In order to move the function to the next level we need to move away from a process-heavy focus to deliver strategic category management. As a Senior Category Manager for QA, you should be a commercial expert comfortable across multiple categories including business running costs (in-directs), with experience in leading sourcing, negotiating, and contracting exercises. You should be experienced at managing multiple suppliers and drive savings, have the commercial acumen to identify opportunities to optimise it and the ability to negotiate robust pricing and terms that benefit QA and our customers. Alongside the other Senior Category Manager(s), you will be expected to support the Head of Procurement within QA, including future potential to manage direct reports, increasing the scope of procurement activity within QA, offering category and Procurement expertise to other senior stakeholders Key Responsibilities: Manages strategic supplier relationships Microsoft based systems and PowerBI, excellent excel skills are a must Negotiates pricing agreements with suppliers Implements and manages contracts Reviews and manages supplier risks Provides strategic support and advice to customers/sales Your experience: Experience working within multi category areas including indirect areas such as facilities and IT. Strategic Sourcing and Procurement Category & Data Analytics Drives savings with suppliers Provides analysis for reporting (supplier, customer & internal) Develop Procurement strategy and systems Senior stakeholder management Proactive attitude and approach QA’s benefits include: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications. We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustments, if any, you require. If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps. QA is headquartered in London & New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
SN5 7WZ

IT Systems & Infrastructure Engineer

Ref. : 1000009218
Leeds (BLW)
Yorkshire
IT Systems & Infrastructure Engineer Leeds, Once a week onsite Permanent You will be responsible for providing 3rd line technical support for the company user base across multiple locations via telephone, onsite and help desk software. You’ll solve support incidents, monitor the progress of calls from inception to resolution ensuring that end-users are informed of progress at all times. You will also be supporting IT infrastructure roll-out projects including planning and implementation. Key Responsibilities: To monitor the progress of a call from escalation into the 3rd line queue to resolution To close a minimum number of tickets per day To assist 1st / 2nd line teams, IT Engineering and other IT teams in problem solving Escalate tickets / problems to the Head of Systems and Infrastructure using predefined procedures where the resolution falls outside agreed targets To proactively monitor business systems and infrastructure with an aim to fix problems before the business notices Work with 3rd party suppliers escalating problems and changes required Build and configure Corporate IT systems to pre-defined specifications and ensure adherence to task lists Skills / Experience: High competence in Microsoft Cloud based technologies, including but not limited to Entra ID, MSTeams, Exchange, Sharepoint and OneDrive Experience of Cloud and OnPrem backup technologies High understanding of Virtualisation, SANS and server hardware High understanding of networking, firewalls and vpn technologies Experience working in an IT Systems related 3rd line role The ability to understand risk and actions that could be taken to mitigate the risk with regards to system / infrastructure issues and implementation projects Experience of Cloud migration of internal systems
LS12 6BD

Computing Lecturer (Associate), London

Ref. : 1000008951
London (Rosebery Avenue)
London
Lecturer in Computing (Associate Role) QA Higher Education (QAHE) 📍 Location: London, Birmingham, or Manchester 🧑‍🏫 Delivery: Face-to-Face & Blended Are you a passionate Higher Education Lecturer in Computing looking for an associate role within a dynamic organisation where your work truly makes a difference? Join QAHE and be part of a growing campus community that’s student-centric and deeply committed to shaping futures. Your Focus As a Lecturer, you’ll support student progression and academic achievement up to Level 7 (postgraduate). You’ll deliver modules both online and in-person, using innovative teaching methods and a cutting-edge curriculum to unlock each student’s potential. Bring Your Experience We’re looking for educators with teaching experience in general programming (e.g., Python) and at least one of the following specialisms: Cloud Computing Web/Mobile Development OOP, HCI/UX, Graphics Design, Animation Networking, IoT, Computer Hardware Cyber Security, Data Science, Big Data DBMS, Relational Programming AI, Knowledge Engineering, Deep Learning Information Systems Essential Requirements: ✔ Master’s degree or higher in Computer Science, IT, or related field ✔ Experience teaching HE students (Levels 4–7) ✔ Hands-on technical competencies Desirable: ➕ Teaching qualification ➕ HEA membership What We Offer Innovative delivery methods and exciting course content Collaboration with like-minded professionals Specialist coaching and support from educational leaders About QAHE We support a diverse range of learners—from undergraduates to career changers—through partnerships with universities across the UK. Our programmes span Business, Computing, Cyber, Digital Marketing, Events Management, and more, delivered in city-centre locations. Apply Now Ready to inspire the next generation of tech talent? 👉 Hit the Apply button to get started. Equal Opportunities At QA Higher Education, we celebrate diversity and are proud to be an equal opportunity employer. We believe everyone should find their place in the world—and we’re here to help make that happen. #ComputingJobs #LecturerRole #TechEducation #HigherEdCareers #QAHE #SessionalLecturer #TeachingOpportunity #STEMJobs #AcademicJobs #JoinQAHE #CyberSecurity #DataScience #AIJobs #PythonProgramming #CloudComputing #DigitalCareers The successful candidate will be required to undertake the Basic DBS Check
EC1R 4TF

Computing Lecturer (Associate), Birmingham

Ref. : 1000008953
Birmingham
Birmingham
Lecturer in Computing (Associate Role) QA Higher Education (QAHE) 📍 Location: London, Birmingham, or Manchester 🧑‍🏫 Delivery: Face-to-Face & Blended Are you a passionate Higher Education Lecturer in Computing looking for an associate role within a dynamic organisation where your work truly makes a difference? Join QAHE and be part of a growing campus community that’s student-centric and deeply committed to shaping futures. Your Focus As a Lecturer, you’ll support student progression and academic achievement up to Level 7 (postgraduate). You’ll deliver modules both online and in-person, using innovative teaching methods and a cutting-edge curriculum to unlock each student’s potential. Bring Your Experience We’re looking for educators with teaching experience in general programming (e.g., Python) and at least one of the following specialisms: Cloud Computing Web/Mobile Development OOP, HCI/UX, Graphics Design, Animation Networking, IoT, Computer Hardware Cyber Security, Data Science, Big Data DBMS, Relational Programming AI, Knowledge Engineering, Deep Learning Information Systems Essential Requirements: ✔ Master’s degree or higher in Computer Science, IT, or related field ✔ Experience teaching HE students (Levels 4–7) ✔ Hands-on technical competencies Desirable: ➕ Teaching qualification ➕ HEA membership What We Offer Innovative delivery methods and exciting course content Collaboration with like-minded professionals Specialist coaching and support from educational leaders About QAHE We support a diverse range of learners—from undergraduates to career changers—through partnerships with universities across the UK. Our programmes span Business, Computing, Cyber, Digital Marketing, Events Management, and more, delivered in city-centre locations. Apply Now Ready to inspire the next generation of tech talent? 👉 Hit the Apply button to get started. Equal Opportunities At QA Higher Education, we celebrate diversity and are proud to be an equal opportunity employer. We believe everyone should find their place in the world—and we’re here to help make that happen. The successful candidate will be required to undertake the Basic DBS Check #ComputingJobs #LecturerRole #TechEducation #HigherEdCareers #QAHE #SessionalLecturer #TeachingOpportunity #STEMJobs #AcademicJobs #JoinQAHE #CyberSecurity #DataScience #AIJobs #PythonProgramming #CloudComputing #DigitalCareers
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Information Security Governance Officer

Ref. : 1000009231
Home Based
Other
Job advert Information Security Governance Officer Remote This role will primarily manage an internal audit programme aligned with ISO27001:2022 ensuring that data governance, including data access and retention is managed inline with policy and legal requirements. Additionally, the role will manage Information Security , DPA/GDPR and IT related incidents within the various business teams across QA group ensuring we comply with relevant legislation. - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work. - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance. - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts. - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner. Key Responsibilities: - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work. - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance. - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts. - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner. Key Skills / Experience Required: - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work. - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance. - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts. - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner.
HOMEBASED

Service Delivery Specialist

Ref. : 1000009064
Cheltenham
Gloucestershire
Customer Services Administrator2 ** Security Cleared ** Part time Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy are required Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
TBC

AI Content Creator

Ref. : 1000009210
UK
Other
AI Content Creator Hybrid (UK or US) Full time: 37.5 hours per week Competitive salary plus some great benefits QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience Connecting up learning across the organisation Creating more collaborative learning As Content Creator – AI your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities: Design and develop innovative and engaging public and client specific AI products Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Work with Portfolio Director to maintain the relevance of the AI Portfolio Experience:   In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce Best-practice in current learning methods
TBC

Sales Director - Middle East

Ref. : 1000009180
UK
Other
Sales Director – Middle East Location: Flexible – UK/In-Country Your Role: We are seeking an experienced Sales Director – Middle East to lead our regional sales efforts and drive growth in corporate digital training. You will have a strong network of enterprise decision-makers, proven experience in closing large B2B training/HR/learning deals, and the ability to navigate complex sales cycles with C-level stakeholders. The regions specifically targeted are Oman, KSA, Bahrain and UAE. Key Responsibilities: Develop and execute a sales strategy to grow corporate digital training business across the Middle East. Build and manage a strong pipeline of enterprise accounts, targeting sectors such as banking, telecom, government, energy, and large conglomerates. Identify opportunities for partnerships with HR, L&D, and digital transformation leaders and partners. Lead consultative sales engagements, presenting solutions that align with clients’ workforce development goals. Negotiate and close large-scale training contracts, ensuring long-term client value and retention. Represent the company at industry events, conferences, and networking forums. Provide market insights and feedback to influence product and go-to-market strategies. Proactive contribution to high value client/prospect bid activity. Leading on key strategic projects that influence the sales approach and outcomes across QA Coaching and developing sales managers and senior individual contributors to enhance their productivity Key Skills / Experience Required: B2B sales experience, selling corporate training, HR solutions, or SaaS/EdTech solutions in the Middle East. Strong track record of £1m+ sales targets. Established network of enterprise clients and decision-makers in the region. Deep understanding of regional business culture, procurement processes, and government regulations. Arabic language skills preferred but not required. Ability to coach to sales methodology (ideally MEDDPICC) About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
TBC

AI Technical Content Designer

Ref. : 1000009212
UK
Other
AI Technical Content Creator Hybrid (UK or US) Full time: 37.5 hours per week Competitive salary plus some great benefits QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience Connecting up learning across the organisation Creating more collaborative learning As AI Technical Content Designer your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities: Design and develop innovative and engaging public and client specific AI products Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Work with Portfolio Director to maintain the relevance of the AI Portfolio Experience:   In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce Best-practice in current learning methods
TBC

AI Technical Content Creator

Ref. : 1000009213
UK
Other
AI Technical Content Creator Hybrid (UK or US) Full time: 37.5 hours per week Competitive salary plus some great benefits QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience Connecting up learning across the organisation Creating more collaborative learning As AI Technical Content Creator your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities: Design and develop innovative and engaging public and client specific AI products Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Work with Portfolio Director to maintain the relevance of the AI Portfolio Experience:   In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce Best-practice in current learning methods
TBC

Software Engineering Team Leader

Ref. : 1000009183
Software Development Team Leader Location: Flexible Your Role: You will work as part of the team to provide C#, MVC, ASP.Net, ASP.Net Core and SQL development services and support to the existing business solutions and technologies. Support the team as it transitions to Azure. Work with the team to ensure that core applications and strategies are aligned. Complete team leadership duties to a team of Software Developers. Key Responsibilities: Develop and maintain application and reporting systems/solutions Develop and maintain data maintenance, migration and interfacing routines Develop and maintain core database structures and technologies Undertake testing of system components Provide implementation and post implementation support Complete bug fixes and development enhancements Provide support for application systems and solutions ensuring that incidents are dealt with in an accurate and timely fashion Comply with and adhere to the documented quality standards and methods for development Gain an in-depth knowledge of our key business database, reporting and application systems Lead a team of supervisors – mentoring, coaching, track KPIs Key Skills / Experience Required: Experience in MVC C# Development Experience in ASP.Net C# Development Experience in ASP.Net Core C# Development Experience in REST APIs Experience in React Development Experience in Microsoft SQL development, SQL applications support or a similar role Hands on experience with MS SQL Knowledge of CICD Pipelines using Jenkins Knowledge of Terraform Knowledge of containerization with Docket and Kubernetes Knowledge in Azure App Service Knowledge in Azure Logic App About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
G2 5AH

Data Apprenticeship Tutor

Ref. : 1000008554
London
London
Data Apprenticeship Tutor Home based/travel to site if required Job Summery Teaching Data Apprenticeship programmes at Level 3 & 4 as part of our programme delivery, aimed at empowering individuals and organisations to unlock the power of data. You’ll design and deliver cutting-edge training programs in database design and visualisations using industry standard software. Finally, you’ll get the opportunity to collaborate with subject matter experts to develop and refine learning content that empowers learners to excel in the evolving data landscape. Role Responsibilities: Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations. Collaborate and innovate with subject matter experts to develop dynamic and engaging courses and other high-impact learning assets that drive growth. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required. Champion quality and innovation by upholding the highest standards of excellence and drive innovation as a key ambassador for our renowned training programs. Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever[1]evolving field of data science – 3 days of free training on any of our courses available Your Experience/Skills: Experience in using data tools such as: PowerBi, Tableau, Data Storytelling, SQL Proficient in the use of programming languages: Python. SQL Experience in using and good knowledge of: Data manipulation & visualisations, Data modelling, Data architecture and cloud, Data analytics and statistics Desirable knowledge of apprenticeships and work-based learning Desirable knowledge of the Ofsted Common Inspection Framework Desirable industry experience with teaching/ coaching experience Passion for lifelong learning and development as a profession
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Project Management Degree Apprenticeships Lecturer

Ref. : 1000008365
Home Based
Other
Project Management Degree Apprenticeships Lecturer Home based 18 months contract About our role: As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. Skills & Abilities PGCE/ Associate HEA membership is highly desirable Undergraduate Degree or equivalent experience Relevant Masters – Essential PM Qualification (PRINCE2/PMQ/AgilePM) - Essential Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education
TBC

Customer Services Administrator (Programme Coordinator)

Ref. : 1000008890
Manchester
Lancashire
Customer Services Administrator (Programme Coordinator) Part time OR full time available Location : Manchester/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above).
TBC

Service Delivery Specialist

Ref. : 1000009060
Cheltenham
Gloucestershire
Customer Services Administrator (Programme Coordinator) ** Security Cleared ** PART TIME Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role You’ll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer service. You’ll act as the first point of contact and provide high quality support to specified clients. Your focus will be to coordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities Complete tasks or objectives following company policies, procedures, or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities Maintain strong relationships with members of the client team Raise issues that risk project delivery and/or agreed costs and timescales. Escalate risks to ensure appropriate action is taken to mitigate them About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above). About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
TBC

Service Delivery Specialist

Ref. : 1000009065
Cheltenham
Gloucestershire
Customer Services Administrator ** Security Cleared ** Part time Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy are required Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
TBC

Digital Product Management and Business Analysis (L4) Apprenticeship Trainer

Ref. : 1000009068
Home Based
Other
Digital Product Management and Business Analysis (L4) Apprenticeship Trainer Homebased with occasional travel as required Permanent We are seeking an experienced and passionate Apprenticeship Trainer to deliver engaging and career-focused training across Digital Product Management and Business Analysis standards. This dual-focus role is ideal for a professional with hands-on experience in both fields or someone experienced in product management who is committed to guiding apprentices through real-world application, skill development, and achieving their qualifications. Role Responsibilities: Deliver engaging training workshops and aligned to apprenticeship standards such as: Level 4 Business Analyst Apprenticeship Level 4 Digital Product Manager (e.g. emerging standards or internal curriculum) Teach core topics including: Agile and Scrum frameworks Requirements gathering, stakeholder mapping, and gap analysis Product lifecycle, road-mapping, MVP definition, and backlog management User research, personas, journey mapping, and data-driven product decisions Business process modelling and use cases Commercial awareness [FB2] and value-based prioritisation Your Experience/Skills: Proven hands-on experience in Digital Product Management and/or Business Analysis roles. Strong knowledge of Agile methodologies (Scrum, Kanban) and lean product development. Excellent communication, presentation, and facilitation skills Ability to translate real-world experience into impactful learning
TBC

Software Engineering Lecturer

Ref. : 1000008998
Birmingham (5th Floor)
Birmingham
Software Engineering Lecturer Home based 12 months Fixed term Contract About our role: As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. To make an active contribution to ensure this programme continues to improve, and that all Skills & Abilities Excellent, detailed knowledge of more than one topic within the required subject areas including Software Engineering. Confident in Python programming Experience of Agile Software Development Familiar with the DevOps CI/CD pipeline Aware of broader Software Engineering Methodologies and structural approaches Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education. Understanding of equity and diversity issues. Your Qualifications and Knowledge Essential: A post-graduate degree (MSc) Subject specific qualifications Desirable: PhD Teaching qualification
B5 4UA

Data and AI Trainer

Ref. : 1000008908
Site Based
Other
Data and AI Trainer 70% Remote, 30% any QA Onsite (London, Manchester, Leeds, Birmingham, Slough) About the role: As an expert in your field, you will deliver QA and vendor specific innovative, high-quality training in Data Science, GenAI, and Python to a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. In addition to training delivery, you’ll play a key role in shaping the future of learning by contributing insights to the design and development of cutting-edge courses. With strong technical expertise in GenAI, machine learning, Python, and the NumPy ecosystem, and desirable experience in AI frameworks and cloud platforms, you’ll stay at the forefront of industry trends through ongoing professional development and a passion for education. Role Responsibilities: Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 88%+ and achieve ‘Meeting Expectations’ in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices Your Experience/Skills: Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver complex technical content in an engaging and interactive manner virtually and/or in-person Ability to connect with diverse audiences including technical and non-technical professionals Skills and Technical Proficiency Strong knowledge of GenAI concepts, applications and prompt engineering Proficient in GenAI concepts, machine learning techniques, and Python programming, with strong familiarity with the NumPy ecosystem. Industry Knowledge & Experience Desirable hands-on experience with leading AI frameworks (e.g. TensorFlow, PyTorch) Familiarity with cloud platforms (AWS, GCP, Azure) Experience working with AI/ML engineers, data scientists, and other data professionals Wider Requirements Passion for education, technology, and empowering others through knowledge sharing Qualifications: Desirable degree in Mathematics or related field Desirable relevant cloud vendor (GCP, AWS, Azure) certifications
DUMMY

AI Engineering Trainer

Ref. : 1000008366
Home Based
Other
AI Engineering Trainer (Level 6) Home based About our role: We are seeking an experienced and passionate AI Engineer Apprenticeship Trainer to deliver high-quality, hands-on training in artificial intelligence and machine learning engineering. The ideal candidate will have a strong background in AI/ML concepts, software engineering, and real-world project experience, with a passion for teaching and upskilling professionals or students. Key Responsibilities Teach key topics including: Machine learning algorithms (supervised, unsupervised, reinforcement learning) Assessing Security, Ethics & XAI Developing & Testing AI Solutions Leading AI & Future Innovation Deep learning (CNNs, RNNs, transformers) Generative AI and LLMs (e.g., GPT, BERT, Diffusion models) Data preprocessing, feature engineering, model evaluation AI deployment and MLOps best practices Guide learners through coding labs, projects, and capstone work using Python, TensorFlow, PyTorch, or similar tools. Stay updated with the latest AI technologies, tools, and trends to continuously improve training content. Assess participant progress through quizzes, assignments, and evaluations. Collaborate with curriculum developers and other trainers to maintain a consistent and high-quality learning experience. Data architecture, pipelines and storage Awareness of cutting-edge AI topics (e.g. agents, RAG, RAC, MCP) Data visualisation Skills & Abilities Essential: Bachelors or master’s degree in Computer Science, Data Science, AI, or related field. Strong programming skills in Python and familiarity with tools like Jupyter, NumPy, pandas, scikit-learn, TensorFlow, and PyTorch. Excellent communication, presentation, and facilitation skills. Must be able to inspire and engage on AI topics Practical expertise with building and deploying AI models' Desirable: Experienced in training, mentoring, or teaching technical content to professionals or students. 3+ years of experience in AI/ML engineering or research. Teaching qualification or willingness to work towards one Understanding of Docker, Streamlit, FastAPI and Flask Experience pandas, scikit-learn
B5 4UA

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