- Ref. : 1000008700
- London (International House)
- London
- Data Analyst (Level 4 Apprentice)
London
What you will be doing?
As a Data apprentice within our marketing team, you will play a crucial role in analysing and managing data from our CRM and other systems. You will help the team make data-driven decisions to improve marketing campaigns, customer engagement, and overall business performance. This is an excellent opportunity for someone with a passion for data and marketing to gain hands-on experience in a fast-paced environment.
The programme standard and qualification you will achieve is Data Analytics L4.
Key Responsibilities
Produce performance dashboards and reports in the Visualisation and Model Building Phase.
Manage and maintain data within the company’s CRM system, ensuring accuracy and consistency.
Assist in creating and maintaining reports and dashboards using tools like Excel, Power BI, or Google Data Studio.
Extract, analyse, and interpret marketing and customer data to provide insights and recommendations.
Support the business by maintaining and developing reports for analysis to aid with decisions and adhering to organisational policy/legislation and ensure data compliance and best practices are in line with GDPR and other relevant regulations.
Identify trends and patterns in customer behaviour to support targeted marketing strategies.
Work closely with relevant teams to improve CRM integrations and data flows.
Skills and Experience
A strong interest in data analysis.
Proven interest in data analysis
Basic understanding of CRM systems and data analytics tools.
Strong analytical and problem-solving skills.
Excellent attention to detail and organisational skills.
- HOMEBASED
- Ref. : 1000008601
- London, Manchester or Birmingham
- England
- Apprenticeship Central Services Officer
Hybrid – into nearest office (London, Manchester, Swindon, Leeds, Slough, Birmingham, Glasgow)
As part of the central services function, this role is pivotable in providing central support to our apprentices throughout their journey with us. This team will work together to provide the best possible support through displaying best practice, efficiency, initiative, attention to detail and open communication.
You will work closely with our onboarding teams to identify and appropriately recognise, any prior learning that new apprentices have, ensuring their journey with QA is adjusted based on their prior skills, knowledge and behaviours.
Job Responsibilities
Provide a responsive contact desk for all apprentices as well as both external and internal stakeholders.
Respond to all phone and email-based enquiries in a timely manner, resolving or re-directing queries where necessary.
Record all incoming enquiries by documenting the enquiry and response, adhering to set SLA response times.
Schedule and book apprenticeship schedules (L3-5) using the internal booking system, liaising with scheduling and or delivery as appropriate.
Make schedule changes as required by learners, delivery colleagues or scheduling. Liaising with appropriate stakeholders depending on the reason for the re-schedule or cancellation.
Provide administrative Bud functions i.e. making changes to line manager details as requested.
Add or move customer accounts on relevant systems as required by sales, delivery or onboarding.
Skills and Experience
Administrative experience ideally within the education sector
Multi-tasking and delivery to agreed timescale
Ability to interpret and implement regulations
Experience of working in a customer centric environment
Knowledge of what excellent customer service means
- SN5 7WZ
- Ref. : 1000008634
- Slough
- Berkshire
- The role: Client Relationship / Sales / Business Development / Recruitment
Location: Slough, Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to build your own account base by prospecting for new business.
A ‘day in the life’ of a Client Relationship Manager
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
Sounds great, doesn’t it? And in return we will offer you
We’d love you to be able to tick the following boxes
B2b sales experience in tech sales or similar industry, preferably training industry.
Proven track record of working towards targets in a competitive market
Recruitment experience would be beneficial but not essential
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
If this is what you’re looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help!
#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
- SL1 1SG
- Ref. : 1000008679
- Birmingham (Louisa Ryland House)
- Birmingham
- IT Support Technician
Birmingham
What you’ll be doing?
Prepare, maintain and deploy IT resources to facilitate effective course delivery at all QAHE sites as well as any other IT needs. To maintain high standards that meet or exceed the internal and external customer / University Partner along with staff expectations of QAHE.
Ensure that the Student IT experience both in and outside of the classroom environment is positive.
Providing first line response to emerging and ongoing classroom technology issues.
Assist in classroom expansions, changes and provisions where necessary.
You will be aware and understand the needs of the system requirements in order to facilitate exceptional teaching utilising new technologies that are current and emerging to support lecturers and the student experience.
You will work closely with Academics and ACE team members along with the wider staff community to support new and existing applications, systems and departmental projects where required.
Key Responsibilities
Conduct regular deployment planning exercises to mitigate or escalate any foreseeable issues
Support delivery of projects as requested by line manager
Develop skill set in-line with the maintenance requirements to enable support for vendor technologies employed within the business
Ensure a professional customer facing attitude and response is maintained at all times.
Issues identified are pursued to satisfactory resolution or escalated through line management.
Monitor, identify, report and rectify issues/problems as appropriate
Your Experience
Server/Comms room management, including cable management, patching and labelling
Desirable: Technical setups including workstation / server builds
Demonstrable experience in writing /maintaining technical documentation
Demonstrable evidence of analysing and resolving technical issues.
- EC1R 4TF
- Ref. : 1000008685
- London (International House)
- London
- The role: Marketing Manager
Location: London, Tower Hill
Hybrid role 2 - 3 days in the office
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
Are you an experienced Marketing Manager looking for a fresh and exciting challenge in the UK's largest provider of IT, Tech and Digital Training Solutions to big, medium and small companies?
We're looking for such a person to join our marketing team who can help us to deliver even more exciting and successful campaigns. Here's a bit more info about this exciting role...
About the role:
You'll create and execute targeted lead generation marketing activities across a range of channels to promote QA Learning to a B2B audience, with responsibility for creating and delivering B2B campaigns to take QA’s learning solutions to market.
You’ll support the Head of Marketing to meet business objectives, work closely with sales and create and execute targeted lead generation B2B marketing activities.
About you:
So, if you’ve got experience as a Marketing Manager, are a great people-person and could hit the ground running within our incredible Marketing Team, then we want to hear from you!
This role would be a great fit if you’ve demonstrable experience of campaign planning, strategy and execution preferably working with a B2B technology brand. And if you’re data-savvy, confident working with stakeholders across the business, and comfortable using analytics and reporting to measure campaign results and action optimisations, then what are you waiting for…?
We’d love you to be able to tick the following boxes, too:
Proven track record of campaign management and optimisation across a variety of channels
Experience in planning multi-stage lead nurturing campaigns using marketing automation where appropriate
Experience of using analytics and reporting to measure campaign results and action optimisations
Demonstrable experience of producing print and online communications
Educated to degree-level, ideally in Marketing or a related subject
Holding a professional marketing qualification will be advantageous
From the Job Description:
Create and deliver marketing plans that will effectively target customers across multiple channels
Drive growth through new customer acquisition, customer expansion and learner progressions
Use customer insight to develop compelling propositions and marketing messages
Execute the marketing plan on time and in budget with a core focus on lead generation
Run effective internal campaign launches
Work with key stakeholders, including Sales leaders to drive forward process
Ensure that all marketing activity is tracked, analysed and reported and learning's used to optimize performance and maximize ROI.
(Scroll to the bottom of this advert to read the full Job-Description)
- E1W 1UN
- Ref. : 1000008688
- Leeds (Brewery Wharf)
- Yorkshire
- The role: Client Relationship / Sales / Business Development / Relationship Manager
Location: Leeds - Hybrid - 3 days in the office
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to win new business and grow your account base by nurturing your existing customers.
About you:
You will be an experienced client account / relationship manager with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B consultative sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Client Relationship Manager
Lead client meetings to understand their business in order to deliver an impactful solution
Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance
Design a high-level creative solution to meet the client’s needs
Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off
Measure the strategic value being added to client account
Develop strategic relationships with client C-Suite and other senior stakeholders
Sounds great, doesn’t it?! And in return we will offer you
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
If this is what you’re looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help!
#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
- LS10 1NE
- Ref. : 1000008687
- Slough
- Berkshire
- The role: Client Relationship / Sales / Business Development / Relationship Manager
Location: Slough, Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.
Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities.
A ‘day in the life’ of a Client Relationship Manager
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
Sounds great, doesn’t it? And in return we will offer you
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
If this is what you’re looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help!
#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
- SL1 1SG
- Ref. : 1000008657
- Newcastle (NU Pathway)
- Newcastle
- Academic Administrator
QA Higher Education, onsite at Northumbria University, Newcastle
Our Academic Administrator role is offered as an hourly rate contract, providing flexibility with your working schedule. This arrangement allows you to balance work and personal commitments more effectively. This contract structure is designed to support a healthier work-life balance and accommodate diverse needs of the Pathway college
Do you have strong administration experience ideally within the education sector (preferred) or within a busy back office function where organisation and communication are key? If so, we have the perfect opportunity for you!
About our role:
As a member of the student and academic support team, you will coordinate and contribute to the provision of professional services within the Pathway College in Northumbria University Newcastle.
You will co-ordinate activities associated with administration, student support, communication and team work within a Higher Education Environment at the QAHE Pathway College in Northumbria University.
You will cultivate relationships with students, University stakeholders and Pathway staff enabling the provision of excellent student service and experience.
Essential: Communication skills, Good IT, Word, and Excel skills
Here’s a flavour of what’s involved:
To develop and maintain consistent and accurate monitoring, reporting, and providing feedback on the activities associated with student induction, attendance, academic performance, and assessment submission.
Providing tailored advice to staff and students on relevant changes to legislation/policy which may affect the eligibility of for sponsorship following reference to multiple sources of guidance, identifying when to escalate issues for discussion and approval.
Ensure that all engagement tracker data is recorded and up to date for sponsored and non-sponsored student reporting purposes.
To develop processes and procedures alongside the Head of Student and Academic Support to ensure the highest level of customer service is being given be it by phone, email, or face to face
Bring your experience:
Sound administrative experience preferably within the education sector
Experience of multi-tasking and delivery to agreed timescale
Experience of managing and prioritising workload
Excellent communication skills
Excellent literacy, numerical skills and Excel skills
Team player
Flexible and adaptable to change
Well organised and methodical
#newcastle
#administration
#education
#academic
#qahighereducation
- NE1 8ST
- Ref. : 1000008661
- London (Rosebery Avenue)
- London
- TBC
- EC1R 4TF
- Ref. : 1000008664
- Home Based
- Other
-
Technical Skills Coach (MSC DTS Level 7)
Remote/Home-based
Full time, 37.5 hrs per week
Competitive package + benefits
Are you looking for your next move in technical skills coaching and have some valuable degree apprenticeships experience? Or maybe you have a technical background in an IT Management role and feel passionate about coaching our learners to help them get the best out of their courses?
If so, QA could be the company for you! We’re the UKs leading digital skills provider in the higher education field; experts in up-skilling and other talent needs for public sector and large enterprises. Want a supportive environment with flexibility promoting a good work/life balance? Don’t worry, we offer that too!
What is my purpose in this role?
Working within the QA Degree Apprenticeship team, you will be providing coaching and mentoring to our students to successfully complete their Degree Apprenticeship programme.
What will I be doing?
*You will be managing, with some guidance, a targeted number of learners throughout their learning journey
*You’ll be encouraging learners to apply their newly acquired skills and knowledge in their day to day roles
*You will also ensure learners have clear objectives termly to support their timely progression.
*You’ll provide coaching via the appropriate methods to best support individual learner needs
*You will be responsible for supporting learners through their learning journey to successful completion of their assessment
*You will observe, review and provide feedback on evidence produced by learners throughout their Apprenticeship, to support completion of Work Based modules
*You’ll also identify ongoing learners who are at risk of failing to meet the requirements of Gateway and assessment.
*You’ll proactively communicate with the Academic team, via direct contact and system engagement as appropriate, at all times to ensure learner support & progression.
What do I need to succeed?
*Our learners are undertaking various technical courses with us – we therefore require you to have a technical background of some sort (i.e Software development, data analytics)
*Industry experience within an IT Management role ideally
*You should hold a MSc (ideally in a technical subject)
*It is preferred if you already have a skills coach degree apprenticeship background but if you do not, a technical background is sufficient
- HOMEBASED
- Ref. : 1000008523
- Manchester (St James Buildings)
- Lancashire
- Careers Advisor
QA Higher Education, Manchester City Centre Campus
Monday-Friday 9am-5.30pm Hybrid working 4 days on campus.
Do you have experience within the Careers Guidance & Employability sector? Are you keen to work with our Higher Education Students (many of whom are international students) to help guide & place them into employment?
With your qualified knowledge & experience of the employability sector along with having good IT skills ideally including the ability to navigate different online learning platforms etc., then we have the perfect opportunity for you!
About our role: The focus for our Careers Advisor role is to enhance our graduate outcomes and student experience.
As Careers Advisor you will be involved in helping current students and graduates achieve their career and employability goals, enabling them to make informed decisions about their future.
You will be required to develop and maintain a good knowledge of the graduate labour market and key employability trends in different industries, so you can best support students and graduates.
Here’s some of what’s involved: (click through to view the full JD)
Act as an initial point of contact and provide first line support for all enquiries to the Careers Service - whether in person, or email - from students, alumni, employers and faculty.
Delivery high quality bespoke career guidance appointments to students and graduates to allow them to make informed decisions about their future.
Create and deliver workshops and group sessions (such as induction/class drop-ins) that are relevant to the scope of this role and the promotion of the Service to the student population and faculty members.
Encourage students to attend workshops and/or a 1:1 appointment with a Careers Advisor based on their careers/employability requirement, managing the booking system to ensure workshops and appointments are resourced effectively.
Actively develop knowledge of current careers and employability information and trends, and contribute to the updating and production of printed and online resources, under the guidance of the Careers Advisor Team Leader.
Advertise and promote opportunities available to students in relation to employers and employability inc; voluntary, work experience, graduate jobs etc. via monthly newsletter, targeted emails etc.
Deliver specific projects and activities related to careers, employability that enhance the work of the Careers and Employability Service and the student experience.
#LifeAtQA
#highereducation
#careersguidance
#employability
#careersservice
#studentsupport
#London
#Manchester
- M1 6FQ
- Ref. : 1000006808
- Swindon
- Wiltshire
- Scheduling / Operations / Student Engagement / Business Support
SWINDON
Full time, 37.5 hrs per week - Hybrid 3 days in the office
Competitive base salary plus benefits
Job purpose:
You will join QA as a Scheduling Specialist; you will manage the allocation of training programmes, working closely with QA trainers resourcing a schedule of events within client timelines and managing marking allocations.
About you:
If you have experience working in a planning environment role where you are managing multiple tasks or resources and are data driven with an analytical approach, enjoy finding solutions, then this could be the role for you. You may have a background in event management for training services or seminars.
A ‘day in the life’ of a Scheduling Specialist:
Creating schedules for students.
Collaborating with our sales teams to fulfil Client specific programmes as well as managing the day to day schedule of public courses.
Identify gaps in current training capabilities and put forward cases to employ additional trainers.
A little about QA:
At QA, our mission is powering people’s potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future.
We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today.
Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
- GL53 7TH
- Ref. : 1000007992
- London
- London
- Lecturer in EAP, English for Academic Purposes
QA Higher Education, London, F2F & online teaching
£50 per hour, sessional contract, weekend Saturday & Sunday teaching some weekday teaching may also be available.
English for Academic Purposes Lecturer required on a sessional basis for our PSE, Undergraduate and Postgraduate Programmes. Are you a qualified DELTA / TEFLQ teacher with experience in teaching English for Academic Purposes to higher education students? If so….we have a great opportunity for you.
About our role: Due to planned growth and subsequent increased student admissions, QA Higher Education is looking for a qualified and enthusiastic Lecturer to teach EAP to our students on campus. Our Focus is on delivery of high-quality learning and teaching to facilitate excellent student outcomes.
Here’s a little of what you’ll be doing:
To plan, prepare and deliver EAP and Skills modules.
To mark and provide appropriate feedback on oral and written work.
To attend and contribute to CPD training sessions organised internally or externally.
To provide academic support to students on EAP and Skills modules.
To adhere to and maintain academic standards and quality assurance within the EAP team.
To provide pastoral care and support to international students on our EAP programmes.
To contribute to the wider business through sharing of best practice with the wider academic community and supporting or driving business development opportunities.
Bring your experience:
Hold a degree and Diploma in English Language Teaching to Adults (DELTA) or equivalent (i.e., MA in TEFL/ TESOL and CELTA).
Membership of the HEA would be advantageous.
A little about the Team:
The EAP team currently works across current university partners (Ulster, Northumbria and Middlesex, Solent, London Met) and teaches academic writing and study skills modules/programmes to all levels, from Foundation level 3 to Masters Level 7. The team is involved in a variety of programmes from standard pre-sessional to a rage of in-sessional courses, both assessed and unassessed.
Apply now – here’s how!
Simply hit the apply button.
Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate will undertake a Basic DBS check.
#eap #lecturer #highereducation #delta #TEFLQ #qahighereducation #london #english
- M1 6FQ
- Ref. : 1000008548
- Southampton (Solent Pathway)
- Hampshire
- Lecturer in Computer Science
On campus at Solent University, Southampton
Sessional Daytime Teaching Up to 10 hours per week (Monday–Friday).
Are you an experienced lecturer in Computer Science, seeking a flexible and rewarding contract? If so, we have an exciting opportunity at QAHE Solent Pathway College, located on the Solent University campus in Southampton.
Our mission is to deliver a high-quality student experience that drives academic success. To achieve this, we are looking for a passionate and skilled lecturer to teach a range of Computer Science modules (Web technologies, UX and Networks & Security) at Levels 3 and 4. You’ll play a vital role in helping international students develop the confidence and academic skills they need to successfully progress to their university studies.
A little more about the role:
Deliver engaging small classes and seminars for Level 4 international higher education students.
Ensure that teaching content aligns with module expectations and the overall programme of study.
Assess student work against appropriate academic benchmarks within set timeframes.
What We’re Looking For
A master’s degree or equivalent qualification, ideally in a relevant subject area.
A relevant teaching qualification such as PGCE, QTS, BEd, PGCert, MA TESOL, or DELTA (essential).
HEA Fellowship (preferred).
Experience teaching international students at Levels 3 and 4 (preferred), or a strong interest in supporting learners transitioning to Levels 4 and 5.
Vital subject knowledge in: UX, Network & Security and Web Technologies.
Why Join Us? At QAHE Solent Pathway College, you’ll become part of a dynamic and supportive team committed to student success. This is a fantastic opportunity to make a meaningful impact on students' academic journeys while enjoying flexibility in your teaching schedule.
A little more about us: QA Higher Education works in partnership with Solent University to manage and deliver and International Foundation Programmes (IFP) and International Year One Programmes. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Rate: £50 per hour inc of holiday pay
#qahighereducation
#computing
#computerscience
#lecturer
#masters
#phd
#southampton
- SO14 0YN
- Ref. : 1000008429
- Birmingham (Louisa Ryland House)
- Birmingham
- Experienced Finance Administrator within our Accounts Payable Team
Birmingham, QA Higher Education
Hybrid working
Do you enjoy a fast-paced growing environment, working with a vibrant and developing team?
Working within our Accounts Payable Team as an experienced Finance Administrator you will be responsible for the end-to-end payment process of our commission payments for our UK and Overseas Agents. You will liaise with both internal and external customers, resolving queries as the arise.
Excel Intermediate knowledge is a must for our role. (e.g. Pivots, VLOOKUP and sum if functions)
Your focus:
Responsibility for the end-to-end process for agents’ ledger. Which involves:
Compile commission data for agents using multiple generations of complex agent contracts.
Validating commission claims against statements issued and bonus claims against active incentives schemes.
Processing and paying agent claims, including enforcing the authority table and posting any manual payments.
Become an expert on internal policies and processes for commission claims.
Resolve queries from recruiters, agents and senior management on submitted claims, the submission process, claims made, or payments sent.
Responsibility for raising purchase orders, supplier reconciliations, including enforcing the authority table.
Involvement/support with project work/ ad hoc support and commercial analysis
Process weekly payment runs.
Bring your experience: You will have a methodical approach and be able to prioritise your workload as it changes.
You will be a great communicator as you will be interacting with both internal and external stakeholders. Problem solving ability is a must alongside strong Excel skills.
A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
#finance
#student fees
#LifeAtQA
#highereducation
#accountspayable
#Excel
#birmingham
#hybridworking
- B3 3PL
- Ref. : 1000008631
- London
- London
- Administrator within our Income Team
London, QA Higher Education
Fulltime & Permanent Opportunity working on campus.
About our role: Do you have excellent customer service & admin skills? Are you a recent Graduate or Administrator looking for a new and challenging opportunity within a busy & growing Finance Income team.
Your focus: (FULL TRAINING PROVIDED) As administrator within our income team, you will be dealing with external and internal communications via phone and email.
You’ll have lots of interaction with our students, assisting with high volumes of face-to-face queries and questions, supporting with applications, advising and assisting our customers with the Student Finance England Scheme and general administration.
You’ll also assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments.
In interest in finance would be very desirable, as you will be dealing with student fee payments etc.
Bring your experience:
Proven high level communication skills.
High Level Customer Service
Understanding of Microsoft office systems and basic level competency
Database management experience desirable
Self-motivated and driven.
Versatile and flexible to adapt to new tasks.
Calm and composed approach to maintain positive approach in high stress environments.
Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations.
A little more about QA Higher Education:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate will be required to undertake a basic DBS check
We look forward to hearing from you!
#customerservice
#administrator
#LifeAtQA
#highereducation
#London
#graduate
- B3 3PL
- Ref. : 1000008537
- Birmingham (Louisa Ryland House)
- Birmingham
- Senior Marketing Executive
Location: Birmingham, London or Manchester
Working pattern: Hybrid working, Full-time & Permanent Opportunity
Are you a passionate and results-driven marketer looking to make a significant impact in the education sector? Join us as a Senior Marketing Executive and play a pivotal role in driving lead generation and engagement for our university partners.
About our role: You’ll collaborate with the Marketing Manager to plan, design, and execute campaigns that attract and inspire prospective students. This hands-on role requires strategic thinking, creativity, and a passion for delivering measurable results. You’ll also mentor team members, fostering a collaborative and innovative environment.
Here’s a flavour of what’s involved: (training provided, click the link to read the full JD)
Design and deliver strategic paid and organic marketing campaigns to maximize ROI.
Analyse and refine multi-channel campaigns in collaboration with university partners and agencies.
Provide data-driven insights to optimize marketing strategies.
Develop and implement cohesive content strategies across various platforms.
Explore and integrate new marketing channels and opportunities.
Bring your experience:
Experience: in a Marketing Executive role, with a strong focus on lead generation and strategy alignment.
Skills: Proficiency in campaign design, multi-channel strategies, and data-driven decision-making. Confident copywriting and mentoring abilities are essential.
Knowledge: Familiarity with the higher education market is advantageous. General knowledge of MS Office and Adobe Creative Suite is a plus.
Qualifications: Degree in Marketing or related field, or equivalent professional experience.
A little more about us: QAHE is a private UK higher education provider working in partnership with UK universities to recruit to and deliver a range of programmes from foundation level to undergraduate and postgraduate degrees. We currently teach over 17,000 students from all over the world.
Apply today - Simply hit the apply button.
Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
#marketingvacancy
#studentrecruitment
#highereducation
#LifeAtQA
#campaigns
#strategy
#leadgeneration
- B3 3PL
- Ref. : 1000008662
- Home Based
- Other
- Role: Machine Learning and AI Apprenticeship Coach
Location: Remote (home-based)
Contract: Full time, 37.5 hrs per week
Package: competitive base salary plus benefits
Job purpose:
You will join QA as an apprenticeship coach; your focus will be to provide learners with feedback and support on Data concepts by coaching and mentoring the learners working towards the successful and timely achievement of their apprenticeship programme.
Job Description:
Coach and support a case-load of learners through their Machine Learning Engineer L6 and/or Artificial Intelligence L7 Apprenticeship.
Collaborate with our internal Learning Specialists and course developers to ensure learners successfully achieve their apprenticeship programme on time.
Provide clear and detailed written feedback on learning activities and goal completion
Support learners online across a variety of modules specifically helping them apply their skills to their current job roles.
About you:
Recent industry experience working in an AI/ML environment
Experience across the following: Python, Statistics, Machine Learning, Generative AI, Data pipelines
A technical degree
Prior coaching experience or a background in apprenticeships is desirable but not essential
Working in a fast paced, highly compliant environment
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.
We believe skills alone aren’t enough but need to be applied back to the business to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning.
Please find out more about us at https://www.qa.com/about/careers/
- HOMEBASED
- Ref. : 1000008577
- Home Based
- Other
- Role: Data Analytics Apprenticeship Coach
Location: Remote (home-based)
Contract: Full time, 37.5 hrs per week
Package: competitive base salary plus benefits
Job purpose:
You will join QA as an apprenticeship coach; your focus will be to provide learners with feedback and support on Data concepts by coaching and mentoring the learners working towards the successful and timely achievement of their apprenticeship programme.
About you:
A key part of the role is to provide learners with feedback and support on Data analytics concepts. It is therefore important that you have:
Recent industry experience in a Data analytics role.
Worked with large sets of data using visualisation tools; PowerBi and Tableau
Be proficient in statistical programming languages such as Python or R and competent in SQL and other databases.
If you have an understanding of the developments in data analysis including data science concepts and have the ability to mentor and coach learners through their apprenticeship, then this could be the role for you.
A ‘day in the life’ of an apprenticeship coach
Coach and support a caseload of learners.
Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time.
Provide clear and detailed written feedback on learning activities and goal completion.
Support learners online across a variety of modules specifically helping them apply their skills to their current job roles.
A little about QA:
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.
We believe skills alone aren’t enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning.
QA is headquartered in London and New York. Learn more at QA.com
What We'll Do For You!
QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment.
This post is exempt from the Rehabilitation of Offenders Act 1974
- HOMEBASED
- Ref. : 1000008663
- Home Based
- Other
- Degree Apprenticeship Coach (Digital and Technology Solutions)
Remote/Home-based
Are you looking for your next move in technical skills coaching and have some valuable degree apprenticeships experience? Or maybe you have a technical background in an IT Management role and feel passionate about coaching our learners to help them get the best out of their courses?
If so, QA could be the company for you! We’re the UKs leading digital skills provider in the higher education field; experts in up-skilling and other talent needs for public sector and large enterprises. Want a supportive environment with flexibility promoting a good work/life balance? Don’t worry, we offer that too!
What is my purpose in this role?
Working within the QA Degree Apprenticeship team, you will be providing coaching and mentoring to our students to successfully complete their Degree Apprenticeship programme.
What will I be doing?
*You will be managing, with some guidance, a targeted number of learners throughout their learning journey
*You’ll be encouraging learners to apply their newly acquired skills and knowledge in their day to day roles
*You will also ensure learners have clear objectives termly to support their timely progression.
*You’ll provide coaching via the appropriate methods to best support individual learner needs
*You will be responsible for supporting learners through their learning journey to successful completion of their assessment
*You will observe, review and provide feedback on evidence produced by learners throughout their Apprenticeship, to support completion of Work Based modules
*You’ll also identify ongoing learners who are at risk of failing to meet the requirements of Gateway and assessment.
*You’ll proactively communicate with the Academic team, via direct contact and system engagement as appropriate, at all times to ensure learner support & progression.
What do I need to succeed?
This role would be a great fit if you’ve industry experience within one of the below specialisms :
Software Developer/Engineer/Tester (Software engineering)
Data Specialist/Analyst (Data analytics)
IT Consultant/Project Manager (IT operations/project management)
Network Engineer/Consultant (Networking)
Cyber Security Analyst (Infosec/cybersecurity)
You need to hold a Masters in a related technical subject)
- HOMEBASED
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