- Ref. : 1000009030
- Leeds (Brewery Wharf)
- Yorkshire
- Credit Controller
Hybrid (Leeds)
Full time, 37.5 hours per week
Competitive salary plus some great benefits
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.
By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.
As a credit Controller you will manage & control all credit control and accounts receivable operations for a defined set of accounts and there is also an opportunity to manage a credit control apprentice and ensure set targets are maintained.
Job Description
Collection of all outstanding debtors within personal set of accounts across all parts of the business group
Managing collections and account management of customer with varying payment terms and different product types
Continuing reduction of over 60 day debt and debtor days
Supporting sales, service delivery and sales administration in the enforcement of credit control policies
Deal with customer queries in a professional and timely manner
Escalate account issues to credit management Assist with other areas of the team/business as arising
About you:
Credit control background desirable
Attention to detail
Excellent communication skills both written and verbal
Customer focused
Understanding the full credit ‘cycle’
- LS12 6BD
- Ref. : 1000008891
- London (International House)
- London
- Role: Strategic Account Executive (Enterprise Sales)
Location: London 2-3 days per week
Competitive Base + Commission
We’re seeking a Strategic Account Executive to join our growing Enterprise Sales team. This is a rare opportunity to take full ownership of a defined sector portfolio and shape how global enterprises upskill their people, embed learning into transformation programmes and deliver measurable business impact.
Key Responsibilities:
Proactively generate and close net new business within your assigned Vertical, consistently exceeding annual revenue targets.
Identify and prioritise target accounts, develop tailored engagement strategies, and drive multi-stakeholder conversations to uncover critical needs.
Own and lead complex sales cycles from discovery to contract, including business case development, proposal crafting, negotiation, and closing.
Build deep, long-term executive relationships to expand strategic account value over time.
Collaborate cross-functionally to design, scope, and deliver solutions that integrate content, technology and services in a way that aligns with client transformation goals.
Build pipeline through a blend of outbound prospecting, sector insight-led engagement and marketing-generated leads.
Partner with Account Executives, Customer Success and Solutions Engineers to ensure exceptional onboarding and delivery, unlocking renewals and upsell opportunities.
Develop and maintain accurate forecasting and pipeline hygiene using Salesforce.
Build your personal brand by attending events, speaking on panels, and contributing thought leadership across your Vertical.
Your Experience/ Skills
Proven hunter mindset with 80%+ of your quota consistently achieved through new business generation
Demonstrated success managing large, multi-stakeholder
Enterprise deals with £250,000+ annual contract values (ACVs), and complex, multi layered, sales cycles.
Experience selling enterprise level B2B solutions in Learning, SaaS, Cloud, Digital transformation.
Skilled in complex deal orchestration and commercial negotiation at the C-Suite level.
Strong familiarity with enterprise trends such as skills-based hiring, Artificial Intelligence (AI) workforce enablement, digital literacy and regulated industry requirements.
Deep sector credibility and ability to speak fluently to industry-specific challenges.
The ability to lead conversations that uncover strategic pain, link value to commercial outcomes, and create urgency.
Highly structured approach to account planning, pipeline building and forecasting.
An understanding of the Cloud and software landscapes (e.g. AWS, Azure, DevOps, software engineering concepts etc…) a strong plus.
- E1W 1UN
- Ref. : 1000008863
- Birmingham (Louisa Ryland House)
- Birmingham
- Student Ambassador, Birmingham Campus
QA Higher Education, flexible & casual part-time work for QAHE Enrolled Students ONLY
Are you passionate about university life and love connecting with fellow students? Are you looking for a flexible, paid opportunity that fits around your studies and allows you to represent your university? Then we’ve got the perfect role for you – read on to find out more.
About our role: As a QAHE Student Ambassador, you’ll be a key representative of QA Higher Education, supporting with events on campus and beyond. From campus tours to open days, enrolment, and student socials – no two days are the same. You’ll be part of a vibrant and supportive team, inspiring prospective students and enhancing the student experience across our London, Manchester and Birmingham campuses
Please note there will be a variety of weekend, daytime and evening hours available
Here’s a flavour of what’s involved: (click through to read the JD)
Represent QAHE at on-campus and external events
Deliver engaging campus tours and support with enrolment/induction
Assist with event set-up, logistics, and guest welcome activities
Answer questions about your course and student life at QAHE
Carry out light admin duties and support QAHE departments
Be a positive role model and share your student journey
Bring your experience:
Must be currently enrolled in a full-time undergraduate or postgraduate course at QAHE
Friendly, reliable, and enthusiastic about helping others
Excellent communication and listening skills
A team player who can also use their initiative
Organised, punctual, and professional
No experience needed – full training provided!
Experience volunteering, in societies, or customer-facing roles would be beneficial
A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how! Simply hit the apply button.
Working hours may fall both within and outside of study hours; however, Student Ambassadors are expected to prioritise their academic commitments.
The successful candidates will be required to undertake the basic DBS check
We look forward to hearing from you!
#studentambassador
#qahe
#highereducation
- EC1R 4TF
- Ref. : 1000009060
- Cheltenham
- Gloucestershire
- Customer Services Administrator (Programme Coordinator) ** Security Cleared **
PART TIME
Location : Cheltenham/Hybrid
This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function
About the role
You’ll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer service.
You’ll act as the first point of contact and provide high quality support to specified clients.
Your focus will be to coordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms.
Key Responsibilities
Complete tasks or objectives following company policies, procedures, or methods to agreed timescales/KPIs/SLA’s
Work with internal and external stakeholders and learners to deliver our services and programmes
Timely and successful completion of all required documentation in-line with regulations/governance
Deliver high levels of customer service to assist the wider team
Plan and organise own workload and coordination of related activities
Maintain strong relationships with members of the client team
Raise issues that risk project delivery and/or agreed costs and timescales.
Escalate risks to ensure appropriate action is taken to mitigate them
About you
Experience of using IT systems e.g. Client Relationships Management is desirable
Working to defined deadlines where high levels of accuracy are required
Track record of successfully delivering assigned tasks and/or events - desirable
Experience within a highly client-centric environment, servicing a wide range of offerings
Working to tight deadlines where high levels of accuracy
Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above).
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
- TBC
- Ref. : 1000009064
- Cheltenham
- Gloucestershire
- Customer Services Administrator2
** Security Cleared **
Part time
Location : Cheltenham/Hybrid
This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function
About the role
In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers.
Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address.
Key Responsibilities
Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s
Work with internal and external stakeholders and learners to deliver our services and programmes
Timely and successful completion of all required documentation in-line with regulations/governance
Deliver high levels of customer service to assist the wider team
Plan and organise own workload and coordination of related activities
About you
Experience of using IT systems e.g. Client Relationships Management is desirable
Working to defined deadlines where high levels of accuracy are required
Track record of successfully delivering assigned tasks and/or events - desirable
Experience within a highly client-centric environment, servicing a wide range of offerings
Working to tight deadlines where high levels of accuracy are required
Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above).
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
- TBC
- Ref. : 1000009065
- Cheltenham
- Gloucestershire
- Customer Services Administrator
** Security Cleared **
Part time
Location : Cheltenham/Hybrid
This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function
About the role
In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers.
Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address.
Key Responsibilities
Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s
Work with internal and external stakeholders and learners to deliver our services and programmes
Timely and successful completion of all required documentation in-line with regulations/governance
Deliver high levels of customer service to assist the wider team
Plan and organise own workload and coordination of related activities
About you
Experience of using IT systems e.g. Client Relationships Management is desirable
Working to defined deadlines where high levels of accuracy are required
Track record of successfully delivering assigned tasks and/or events - desirable
Experience within a highly client-centric environment, servicing a wide range of offerings
Working to tight deadlines where high levels of accuracy are required
Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above).
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
- TBC
- Ref. : 1000008775
- London
- London
- Lecturer in Maths & Digital Skills (1:1 and small group tuition)
Part-time, on campus role 3 days per week, 12 months fixed term contract initially
QA Higher Education, London
Monday & Tuesday 12:00 – 18:30 and Friday 10:45 – 17:30
Do you have teaching experience in Maths &Digital Skills at UG and PG level. Do you enjoy supporting students on a one-to-one basis, small tutorials and workshops, where you can assist our Higher Education students with their Maths and Digital Skills.
Many of our students are from overseas and often our students haven’t studied for a few years, both are examples of where your knowledge & academic support will be needed.
We have an exciting opportunity to be part of our growing and expanding team. We are student centric and very passionate about our contribution to our students’ future.
Your focus: You will be working within the Academic Community of Excellence (ACE) team to support learners with their maths & digital skills development alongside their classes.
You will be delivering effective teaching, learning and support enabling learners to gain the skills they need to succeed as well as excel in their studies. Bring your knowledge, to power each student’s potential.
Here’s a little of what you’ll be doing:
Plan, prepare and deliver effective and engaging group, one-to-one and drop-in sessions (face-to-face and online) to support and develop students’ learning, academic and digital skills, and wellbeing.
Keep accurate tutorial records to monitor learner progress and achievement
Deliver engaging and creative learning to meet the needs of the learner
Develop learning support and skills materials and resources (for face-to-face and online) and maintain them on the Virtual Learning Environments (VLEs)
Be a Personal Tutor and provide guidance, support and tutorship for student groups and individuals.
Initiate and maintain regular contact with students to establish a supportive and professional relationship.
Track, monitor and review students’ academic progress/achievement, development, and wellbeing.
Signpost students towards appropriate sources of support where necessary
Organise and promote Academic Community of Excellence (ACE) at QA events.
Bring your experience:
Post Graduate Qualification (Master’s/DELTA or equivalent)
Experience of delivering one-to-one Maths and Digital Skills tutorials and academic workshops
HE skills tutor experience (desirable)
Relevant teaching qualification HEA or demonstrate teaching experience with a commitment to achieving the required Professional Standards for teaching.
Expertise in subject area of Maths and Digital Skills
Ability to use a range of learning and teaching approaches.
#london
#personaltutor
#maths
#digitalskills
#lecturer
#highereducation
#delta
- TBC
- Ref. : 1000009040
- London (Middlesex Street)
- London
- Data Insights and Portfolio Development Manager, London
QA Higher Education, full time (Hybrid, 1 Day On-Site, ad-hoc travel)
Are you a strategic thinker with a passion for data and market insights? Do you thrive in fast-paced environments and want to make a real impact in higher education? If so, we’ve got the role for you—read on to find out more.
About our role: As Data Insights and Portfolio Development Manager, you’ll lead QAHE’s insights function and drive the development of innovative course portfolios across our university partnerships. You’ll take new course ideas from concept to launch, using data to validate decisions and working closely with stakeholders to deliver market-responsive programmes.
Here’s some of what’s involved: (click through to see the full JD)
Lead a small insights team (2 staff, 1 direct report) to deliver high-quality outputs.
Develop and manage portfolio roadmaps for university partners.
Own the course launch process from idea to implementation.
Deliver market intelligence reports using industry datasets.
Support the Director of Strategy with budget management.
Collaborate with internal and external stakeholders to accelerate decision making.
Bring your experience:
Strong background in data analysis and insights.
Proven project delivery and stakeholder management.
Experience with industry datasets (HESA, OfS, Lightcast, OECD) desirable.
Line management and project management tool experience (Planner, Trello) a plus.
Advanced Excel skills; Power BI desirable.
Strategic thinking with attention to detail.
Excellent communication and relationship-building abilities.
Proactive, tenacious, and adaptable.
A positive, can-do attitude with a desire to grow and take on more responsibility.
We welcome applications from all industries — if you're looking to bring your experience and make a meaningful impact in Higher Education, we encourage you to apply.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Project Management and Web Development and delivered in city centre locations.
#Insights
#Market Intelligence
#ProjectManagement
#QAHE
#London
#Data
#Strategy
- E1 7HT
- Ref. : 1000008849
- UK
- Other
- Social Media Executive & Content Creator
Birmingham OR London OR Manchester based, Hybrid Working
QA Higher Education, full-time & permanent opportunity, Mon–Fri 9am–5.30pm
Are you a creative and driven social media enthusiast with a passion for storytelling through photos and videos? Are you looking to grow your career in a fast-paced, vibrant, and rewarding organisation? Then we have the role for you—read on to find out more.
About our role: As a Social Media Executive & Content Creator, you’ll play a key role in enhancing QA Higher Education’s online presence. This is a blended role combining creative content creation with social media administration.
You’ll be part of a fun, fast-paced, and collaborative team, working to grow our brand awareness and community across a variety of platforms.
Here’s a flavour of what’s involved: (click through to read the JD)
Create and post engaging, social-first content (photos and videos) across Instagram, LinkedIn, Facebook, YouTube and more.
Visit campus locations regularly to capture student stories, events, and everyday moments.
Schedule content and manage editorial calendars.
Monitor and respond to comments and queries in a timely, friendly manner.
Collaborate with the wider marketing team to align content with business goals.
Analyse performance metrics and adjust strategies to improve engagement.
Stay up to date with social media trends, tools, and best practices.
Support the development of our social media strategy and brand guidelines.
Bring your experience:
Experience in a social media and content creation role (B2B or B2C).
Confident using platforms like Facebook, Instagram, LinkedIn, YouTube, and their ad tools.
Skilled in tools such as Adobe Creative Cloud (Photoshop, Premiere Pro), Canva, CapCut, etc.
Experience with social media scheduling and analytics tools (e.g. Hootsuite, Later, Sprout Social).
Strong communication and organisational skills.
A creative eye for and experience in photography and videography.
Experience handling customer queries and reviews online.
Familiarity with Google Analytics 4 is a plus.
Apply now – here’s how! Simply hit the apply button.
The successful candidate will be required to undertake the basic DBS Check
We look forward to hearing from you!
#QAHE
#HigherEducation
#SocialMedia
#ContentCreation
#London
#Birmingham
#Manchester
#Photography
#Videography
- TBC
- Ref. : 1000009092
- Home Based
- Other
- ACE Study Skills Apprenticeships
Homebased
Fixed term contract (12 months Maternity Cover)
You will be working with the Academic Community of Excellence (ACE) team to support learners with their academic skills development alongside their classes.
You will be delivering effective teaching, learning and support enabling learners to gain the skills they need to succeed as well as excel in their studies.
Role Responsibilities:
To deliver engaging and creative learning to meet the needs of the learner
To plan, prepare and deliver effective and engaging one-to-one tutorials and drop-in sessions to support and develop student’s learning and academic skills for a wide range of programmes and subject areas
To develop learning support and skills materials and resources (for face-to-face and online) and maintain them on the Virtual Learning Environments (VLEs)
To keep accurate tutorial records to monitor learner progress and achievement
To liaise with all staff and attend meetings as required to enhance and maintain the quality of the student experience
To organise and promote Academic Community of Excellence (ACE) at QA events
To build and grow positive relationships with ACE team colleagues, staff in other teams and various stakeholders where needed.
To be a Personal Tutor and provide guidance, support and tutorship for student groups and individuals as appropriate
To meet partnership and internal quality assurance processes in relation to programmes
Your Experience/Skills:
Post Graduate Qualification (Master’s/DELTA or equivalent)
Experience of delivering one-to-one academic tutorials both face-to-face and online
DA skills tutor experience (desirable)
Relevant teaching qualification HEA or demonstrate teaching experience with a commitment to achieving the required Professional Standards for teaching.
Expertise in subject area in English for academic purpose
- HOMEBASED
- Ref. : 1000009084
- Cheltenham
- Gloucestershire
- Customer Services Administrator (Programme Coordinator)
Location : Cheltenham/Hybrid
This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function
About the role
You’ll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer service.
You’ll act as the first point of contact and provide high quality support to specified clients.
Your focus will be to coordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms.
Key Responsibilities
Complete tasks or objectives following company policies, procedures, or methods to agreed timescales/KPIs/SLA’s
Work with internal and external stakeholders and learners to deliver our services and programmes
Timely and successful completion of all required documentation in-line with regulations/governance
Deliver high levels of customer service to assist the wider team
Plan and organise own workload and coordination of related activities
Maintain strong relationships with members of the client team
Raise issues that risk project delivery and/or agreed costs and timescales.
Escalate risks to ensure appropriate action is taken to mitigate them
About you
Experience of using IT systems e.g. Client Relationships Management is desirable
Working to defined deadlines where high levels of accuracy are required
Track record of successfully delivering assigned tasks and/or events - desirable
Experience within a highly client-centric environment, servicing a wide range of offerings
Working to tight deadlines where high levels of accuracy
Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above).
- TBC
- Ref. : 1000009083
- Cheltenham
- Gloucestershire
- Service Delivery Manager 2
Location: Cheltenham, Gloucester
This role appointment is dependent on the successful candidate holding or passing an appropriate level of Security Clearance
Role:
In your role you will provide day to day guidance, support and mentoring to a team of experts who are delivering on strategic objectives for our customers. Being a visible and trusted advisor within the customer organisation, developing and maintaining strong relationships with senior stakeholders within our customer partnership to be the main pivot point within QA to create integrated working within multiple service lines. To setup and lead regular service reviews with your customers.
Key Responsibilities:
Develop and mentor new and existing team members
Create and maintain project plans and track progress to ensure successful delivery of projects and programmes
Liaise internally with colleagues to ensure all milestones and quality standards are achieved
To identify and raise issues that risk project delivery and/or agreed costs and timescales
Develop solutions to risks or escalate as necessary to ensure appropriate action is taken to mitigate them
Monitor project and programme outcomes in order to capture evidence of successful learning
Initiate and drive process improvements
Deliver high levels of customer service to assist the wider sales team in developing strategic customer relationships
Skills / Experience Required:
Record of successfully delivering projects and learning programmes
Experience of a highly client-centric environment, servicing a wide range of offerings
Experience of resolving or offering solutions to a range of queries and problems
Excel
- TBC
- Ref. : 1000009082
- Home Based
- Other
- Senior Service Delivery Specialist (programme coordinator)2
Permanent
Location: Cheltenham
This role requires holding or passing and maintaining security clearance for the duration of your employment in the role.
In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms.
Key Responsibilities:
Create and maintain programme plans to track progress and ensure successful completion of training programmes.
Manage and prioritise coordination activities to meet internal and external requirements.
Act as main point of contact for training programme for internal and external stakeholders.
Maintain excellence in coordination activities including answering stakeholder queries, onboarding learners, managing commercials and evaluating training programme feedback.
Collate, analyse and report programme feedback data.
Present service delivery reviews to clients.
Key Skills / Experience Required:
Building and maintaining client relationships.
Extensive cross-functional collaboration skills.
Effective soft skills and emotional intelligence facilitating effective written and verbal communication.
Comfortable presenting to clients both face to face and virtually.
Proficient in analysing, evaluating and reporting data.
Microsoft office (including Excel and PowerPoint).
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
- HOMEBASED
- Ref. : 1000009090
- Birmingham (Louisa Ryland House)
- Birmingham
- QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.
By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.
As a Client Relationship Manager you will develop new and grow existing customer/partner relationships to deliver against specific, measurable targets.
Job Description
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by
telephone and email in order to maximise long-term sales opportunities
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets
Deliver high levels of customer service that lead to long-term commercial relationships
Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within
the defined market space
Uncover revenue opportunities through thorough exploration of clients problem/need
About you:
Track record of achieving sales targets
Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise
sales opportunities – ideally a consultative sales environment
Experience using IT systems e.g. Client Relationships Management systems
Proficient in Microsoft Office
- M1 6FQ
- Ref. : 1000009020
- London (Middlesex Street)
- London
- Programme Leader MSC Business with (Pathways)
QA Higher Education at Northumbria University LONDON
Fulltime & Permanent Opportunity
Are you a Programme Leader or perhaps an experienced Senior HE Lecturer in Business, Management or related discipline? Looking for a new challenge in a new academic era - where you can be proud of your contribution and feel rewarded watching our students succeed within your Programme?
We have an exciting opportunity to be part of our growing Northumbria University, London campus, we are student centric and very passionate about our contribution to our students and industries future ………come join us!
Your focus: As Programme Leader you’ll be responsible for the academic delivery and development of the MSC Business with (Pathways) programme in conjunction with a University Partner. The programme is offered with seven distinctive pathways including, Marketing Management, International Management, Entrepreneurship, Business Analytics, Tourism and Hospitality Management, Financial Management and Human Resource Management. Our compliance and academic standards are set high to deliver an exceptional student experience. Your talent to develop and manage the academic team will ensure we meet and ideally exceed our academic, pastoral and quality assurance targets & standards.
The great news is you will still have some opportunity to teach some modules both online and, in the classroom, using our innovative delivery methods and cutting-edge curriculum. Providing guidance and support to your team and our students …. your knowledge, powering each students’ potential.
Bring your experience: Applicants should have teaching experience and must hold a PhD in Business, Management or related subject area or are close to completing their PhD. Applicants with current publications are welcomed. A teaching qualification and membership of the HEA would be distinct advantageous.
What we can give you:
Opportunity to continue your personal development with our own in-house learning portfolio
Chance to work with like-minded academic enthusiasts; able to share and learn up-to-date theory and best practice, future proofing your expertise.
Senior leader mentoring, guidance and support.
Experience and exposure of working with leading University Partners
Access to innovative delivery methods, and exciting course material
Time off to support the charities close to your heart.
Equal Opportunities: At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate(s) will be required to undertake the basic DBS check
#Hiring
#JobOpening
#JoinOurTeam
#CareerOpportunity
#NowHiring
#JobSearch
#WorkWithUs
#CareerGrowth
#qahighereducation
#programmeleader
#lecturer
- E1 7HT
- Ref. : 1000009089
- Manchester (St James Buildings)
- Lancashire
- QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.
By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.
As a Client Relationship Manager you will develop new and grow existing customer/partner relationships to deliver against specific, measurable targets.
Job Description
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by
telephone and email in order to maximise long-term sales opportunities
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales
pipeline/cycle in order to consistently achieve and exceed targets
Deliver high levels of customer service that lead to long-term commercial relationships
Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within
the defined market space
Uncover revenue opportunities through thorough exploration of clients problem/need
About you:
Track record of achieving sales targets
Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise
sales opportunities – ideally a consultative sales environment
Experience using IT systems e.g. Client Relationships Management systems
Proficient in Microsoft Office
- M1 6FQ
- Ref. : 1000009069
- Home Based
- Other
- Safeguarding Specialist - Part time
Home based
15 hours a week, Permanent
You’ll be responsible for supporting learner enquires via email and phone and ensuring relevant learner support is of an acceptable level to be determined as Ofsted outstanding. You will provide support staff and take responsibility for day to day operation of learner communications and provide professional guidance regarding all types of learner enquiry ensuring all learners receive the highest quality of support.
Role Responsibilities:
Provide one-to-one counselling sessions via telephone or secure online platforms.
Conduct safeguarding assessments and escalate concerns in line with internal procedures and statutory frameworks.
Maintain accurate, confidential records of all interactions and interventions.
Work with individuals and groups to support emotional wellbeing and resilience.
Collaborate with internal teams and external agencies to ensure coordinated support.
Deliver safeguarding awareness sessions or workshops as required.
Participate in regular supervision and CPD to maintain professional standards
Your Experience/Skills:
Providing counselling over the telephone or online.
Working with individuals and/or groups in a therapeutic or support setting.
Keeping and maintaining confidential records in line with data protection standards
Ability to cope with emotionally challenging situations.
Strong interpersonal skills with the ability to relate to and adapt communication style to suit a wide range of people.
Empathy, active listening, and non-judgemental approach.
Essential Criteria
Recognised counselling qualification level 4 (e.g., BACP-accredited diploma or equivalent).
Experience working with young people and/or vulnerable adults in an educational or safeguarding context.
Strong understanding of safeguarding legislation and best practices.
Receive regular clinical professional supervision of your work for the counselling service from an identified clinical supervisor.
Enhanced DBS check (or willingness to undergo one).
Desirable Criteria
Experience in apprenticeship or post-16 education settings.
Membership of a professional body (e.g., BACP)
- HOMEBASED
- Ref. : 1000009070
- Home Based
- Other
- Safeguarding Specialist - Apprenticeships
Home based
Permanent
You’ll be responsible for supporting learner enquires via email and phone and ensuring relevant learner support is of an acceptable level to be determined as Ofsted outstanding. You will provide support staff and take responsibility for day to day operation of learner communications and provide professional guidance regarding all types of learner enquiry ensuring all learners receive the highest quality of support.
Role Responsibilities:
Comply with all regulatory requirements attached to Apprenticeship Learning.
Create and evolve learner services content, (support information), including safeguarding for those on programme
Establish community involvement ties.
Create and implement community or/and additional offers for learners to participate in activities.
Make referrals to external welfare organisations and/or emergency services in response to critical learner needs
Manage additional support for learners and provide a record of activity.
Develop, deliver and improve QA’s Information Advice & Guidance (IAG) provision.
Develop and maintain learner services processes and in-house systems for documenting information and interaction with learners
Support functional skills training for apprentices on programme as required
Carry out 1-2-1 discussions with learners who require assistance form the learner services Safeguarding team
Ensure that all aspects of Learner Services and Safeguarding is delivered in accordance with the key processes contained within the organisation’s Process Manual.
Your Experience/Skills:
Extensive experience of working with young people in an education and careers role.
Previous experience and qualified to deliver careers advice and IAG.
Experience of working collaboratively with partners through industry relationships.
- HOMEBASED
- Ref. : 1000008789
- Leeds (Brewery Wharf)
- Yorkshire
- Role: Assistant Management Accountant
Location: Leeds City Centre (hybrid)
QA are the market leader in technology training & talent solutions in the UK, and we work with the world's biggest brands & companies to give them the competitive edge in the digital world of today.
For over 30 years we’ve helped companies build their tech & digital capabilities via our leading range of training courses and work-based learning programmes & apprenticeships.
QA are currently on the lookout for an Assistant Management Accountant to join our expanding finance function. This position offers the right candidate the opportunity to make a significant contribution to the performance of our business.
We can offer Study Support with guaranteed pay increments per exam passed.
Key Responsibilities:
Assist with the preparation of the monthly management accounts, supporting data and reporting including
Calculation of the monthly revenue and direct costs and preparation of the analysis
Continual review and improvement of procedures and financial controls
Maintain Balance Sheet accurate reconciliations via review and preparation
Responsible for direct and indirect cost postings and reporting against budget
Business partner with internal stakeholders.
Maintain internal controls and systems.
About you:
Studying CIMA/ACCA/ACA
Advanced Excel & Powerpoint skills
Strong commercial acumen combined with robust numerical and analytical skills
Articulate with strong verbal and written communication skills
Composed working within a fast moving environment
- LS10 1NE
- Ref. : 1000008910
- London (Middlesex Street)
- London
- People Experience Manager (HR), London based.
QA Higher Education, Hybrid working 2 days in the office NEW ROLE
QA Higher Education – we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us.
Are you passionate about creating exceptional employee experiences? Do you thrive in a fast-paced, people-focused environment? QA Higher Education (QAHE) is looking for a People Experience Manager to champion our culture, drive engagement, and enhance the employee journey from start to finish.
As our People Experience Manager, you’ll play a key role in shaping and delivering initiatives that support wellbeing, inclusion, recognition, and engagement. You’ll collaborate with our People Team and stakeholders across the business to ensure our Employee Value Proposition is lived and felt at every stage of the employee lifecycle.
From time to time you will be required to travel to our other campus locations.
Here’s a little of what you’ll be doing (please click through to read the full job description):
Lead staff recognition and long service award programmes.
Drive performance management engagement and system effectiveness.
Organise and promote internal events and the annual staff party.
Create and analyse employee surveys and feedback.
Collaborate with the People team and key stakeholders to align employee experience initiatives with the business and people strategy to ensure a consistent employee experience.
Manage internal communications, including the People Team newsletter.
Champion our culture and continuously improve the employee experience.
Bring your experience and qualifications:
You’re a confident communicator, a natural organiser, and a culture champion. You bring:
Experience in employee engagement or HR-related roles
Strong project management and data analysis skills
A collaborative, solution-focused mindset
Excellent MS Office skills (Excel, Word, PowerPoint)
A little more about QA Higher Education Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Ready to make a difference? Apply now and help us build a workplace where people thrive.
#london
#qahighereducation
#IND01
IND01
#peopleexperience
#humuanresources
#wellbeing
#inclusion
- E1 7HT
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