- Ref. : 1000007392
- Newcastle
- Newcastle
- Lecturer in Business
Newcastle based at Northumbria University
Face to face must be able to commute to Northumbria University Newcastle
Associate contract
Are you an experienced Lecturer inBusiness, with experience in teaching general business, looking for an associate contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success?
If so, we have an exciting opportunity to establish a new QAHE Pathway College embedded into the campus at Northumbria University. The Pathway is focused on delivering a high quality student experience to achieve academic success, to realise this aim we a seeking a passionate business lecturer/module lead to join us.
A little more about the role: As Lecturer, you will contribute to the teaching of Business subjects at level 3, 4 and 6. In addition, you may be asked to module leader and will guide and support international students to develop knowledge and academic skills required to successfully progress into the university. If empowering each student to reach their potential appeals to you…. Apply today!
What you’ll get up to: Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours.
Complete an administration required including registers, student feedback, progress monitoring, input and monitor results on your modules sponsor reports, etc.
What you’ll bring to the team: Please see the attached job descriptions for our Lecturer role. Minimum undergrad qualification in a Business related subject, preferred to also post grad in a Business related subject. Ideally you will have worked with international students at level 3 and 4 however a strong interest in the development and transition of learners into level 4 and 5.
A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver and International Foundation Programmes (IFP) and International Year One in Business. Pre Masters in Business. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. Premasters level 6 allows entry into level 7.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Rate £50 per hour inc holiday pay
#Newcastle
#lecturer
#business
#studentsuccess
#northumbriauniversity
#LifeAtQA
- NE1 4AD
- Ref. : 1000006893
- London (International House)
- London
- Head of Content Design and Development
Location: London (hybrid)
This role is designed to lead the team to develop and design best in class learner journeys and embedding evidence-based learning methodology within the larger content function.
Managing the integration of two multifunctional teams, you will be responsible for collaborating on creation and integration of content from multiple brands, ensuring consistent approach and voice.
Key Responsibilities:
Lead team to design and develop high quality, dynamic learning content, utilising a range of media and methods
Manage continuous improvement of team processes and project management in learning architecture and design
Collaborate on development of the group style guide and the integration of appropriate approaches to writing for learners across group content
Proactively upskill the team in evidence-based learning design principles and approaches
Seek out opportunities to embed storytelling and other creative elements in learning content, and oversee implementation
About you:
Excellent people management and stakeholder management skills
Broad understanding of learning principles and methodologies
Familiarity with different media, their role and potential use cases in learning design
Track record in Learning Design, Content and/or Product Development, including complex projects
Experience in team building and professional development of team members
Experience with change management and embedding culture change
What we can do for you:
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Personal growth
Learning and opportunity is at the core of what we do – and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings on The Inclusive Top 50 UK Employers List are a testament to this.
#LifeatQA #QA #theresnoplacelikeqa #LI-AW1 #LI-hybrid
- E1W 1UN
- Ref. : 1000007397
- London (International House)
- London
- Role: People and Experience Manager (Wellbeing Specialist)
Location: London (International House)
This role is responsible for supporting our people and culture engagement activities. Helping to improve the employee experience, from beginning to end, through wellbeing, inclusion, learning and development, reporting into the Group Head of Wellness.
About the role:
This role helps to coordinate and project manage the activities of the Group Wellness Manager.
Support activities for Learning and Development and Diversity and Inclusion.
Collaborate with the People team and key stakeholders to organise and schedule events, ensure everyone knows when they are being held, the format and any joining information
Assess any feedback and evaluate of how activities are received, viewed and impact across the group.
Champion and help develop a culture where our staff can thrive
About you:
Strong organisational and administrative skills with high attention to detail
Experience and interest in supporting the delivery of high quality activities in Wellness and Learning.
Tenacity and resilience in juggling multiple stakeholders
An analytical mindset and data-driven decision-making approach will enable you to measure the impact of programs, ensuring they continually evolve to meet our employees' needs.
Strong verbal and written communication skills with the ability to juggle different stakeholder’s requirements at the same time.
Use insight to creatively solve challenges through well thought out initiatives.
What We'll Do For You:
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Personal growth
Learning and opportunity is at the core of what we do – and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this).
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings on The Inclusive Top 50 are a testament to this.
#LifeatQA #QA #theresnoplacelikeqa #LI-AW1 #LI-hybrid #hiring
- E1W 1UN
- Ref. : 1000007000
- London
- London
- PROGRAMME LEADER
Remote Based
Competitive Salary and Benefits Package
Are you a Programme Lead or Module Lead looking for your next exciting career move? Do you want to lead our BSc Project Management Degree apprenticeship programme and be part of a supportive, passionate team in our Degree Apprenticeships department?
Then QA could be perfect for you! We’re a UK-leading tech training provider delivering high-quality programmes to very established organisations and we’re here to empower our learners! We’d love to tell you more about the role we’ve got on offer below so read on…
What is my overall role purpose?
As a Lead, you’ll be responsible for the academic leadership/management of our BSc Project Management degree apprenticeship programme. Working closely with the Dean and Associate Dean, you’ll be ensuring our learners enjoy the delivery of the programme and that they get the most out of it.
What are my responsibilities?
*70% of your time will be spend delivering valuable workshops to our degree apprentices – roughly this will come to around 85 hours of workshops.
*You’ll be ensuring all marking of the assignments has been completed on time and to the correct standard.
*You’ll get involved in the assessment board/student rep/Skills coach and Tutor meetings – preparing reports, ensuring action points are followed up on and addressed.
*You will also respond to any programme inbox queries daily
*You will be responsible for completing the annual report within a given timeframe
*You’ll support the onboarding of new starters delivering on your programme i.e permanent staff, freelancers.
*You’ll collaborate effectively with the Head of Level and/or Associate Dean in managing the programme
What do I require to be successful in this role?
*You’ll need to hold an MSc/Master’s Degree in any subject
*You must hold a project management qualification – this can be any i.e PMP, PRINCE2, APM
*You should have some project management experience in industry
*You should have an academic background and at this level, we’d ask you have already held a role in module leadership or programme leadership.
- TBC
- Ref. : 1000007092
- NU Pathway - Newcastle
- Newcastle
- Tutor in EAP (English for Academic Purpose)
Newcastle based at Northumbria University
On campus teaching at Northumbria University Newcastle
Sessional - Associate contract
Are you an experienced tutor in EAP, with experience teaching international students looking for an associate contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success? If so, we have an exciting opportunity to establish a new QAHE Pathway College embedded into the campus at Northumbria University. The Pathway is focused on delivering a high-quality student experience to achieve academic success, to realise this aim we a seeking a passionate EAP tutor to join us.
A little more about the role: As Lecturer, you will contribute to the teaching of EAP subjects at level 3, 4 and 6. If empowering each student to reach their potential appeals to you…. Apply today!
What you’ll get up to:
Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours.
Complete an administration required including registers, student feedback, progress monitoring, input and monitor results on your modules sponsor reports, etc.
What you’ll bring to the team: Please see the attached job descriptions for our role.
Candidates should have:
TEFLQ status (e.g. a DELTA or MA in TESOL / Applied Linguistics)
Experience of teaching English for Academic Purposes to international students
Experience of teaching English for Academic Purposes at level 3 and level 4
A BA / BSc or equivalent qualification in a relevant area
Ideally an MA / MSc or equivalent qualification in a relevant area
Ideally, candidates will have experience of teaching international students in a UK HE environment.
A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver and International Foundation Programmes (IFP) and International Year One in Business. Medical Foundation, Pre Masters in Business. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. Premasters level 6 allows entry into level 7.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#EAP
#English
#Newcastle
#DELTA
#TESOL
#LifeAtQA
#Lecturer
#tutor
- NE1 8ST
- Ref. : 1000007130
- London (Rosebery Avenue)
- London
- Security Officer
QA Higher Education, London Holborn Campus
Fulltime & Permanent 2pm-10.30pm Monday to Friday
About our role: As Security Officer you will have the experience to deliver and monitor a streamlined campus security service by monitoring students, staff, visitors and other persons to guard against theft, unauthorised admittance and to maintain security of the premises.
Here’s some of what’s involved: (please click through to view the full job description)
Ensure all security procedures are followed, carrying out required checks and processes in order to provide a safe environment.
Check that all students/Staff entering the building have a valid student card.
Ensure any new students are directed to the Student Services Department to be issued with a pass.
Patrol the building on a regular basis to ensure students are adhering to site processes and regulations.
Ensure any visitors to the building are registered and issued with a Building Visitor Pass.
Respond to any building alarms and investigate disturbances.
Write reports of any irregularities including equipment or property damage, theft, presence of unauthorised persons or unusual occurrences
Provide a reception service – respond to incoming telephone calls in a timely and professional manner, meet and greet all visitors to site.
Record facilities issues on the facilities log for the Facilities Team to action.
Maintain an up to date understanding of QA’s Health & Safety policy.
Help co-ordinate evacuation of the centre in the event of an emergency and to provide support and co-ordination of calls for First Aid, Risk Assessments, Health & Safety issues etc.
Patrol the site to secure the building - ensure all doors and windows are locked and the alarm set.
Bring your experience:
SIA Badge/Requirements – knowing how to defuse or deal with a difficult altercation.
Excellent customer service experience.
Confliction resolution experience
Experience within a similar role
Ability to work well under pressure.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
#Corporatesecurity
#Campussecurity
#securityofficer
#SIAbadge
#london
#LifeAtQA
- EC1R 4TF
- Ref. : 1000007207
- Leeds (Brewery Wharf)
- Yorkshire
- Role: Assistant Management Accountant
Location: Leeds City Centre (hybrid Tuesday/ Thursday in the office)
QA are the market leader in technology training & talent solutions in the UK, and we work with the world's biggest brands & companies to give them the competitive edge in the digital world of today.
For over 30 years we’ve helped companies build their tech & digital capabilities via our leading range of training courses and work-based learning programmes & apprenticeships.
QA are currently on the lookout for an Assistant Management Accountant to join our expanding finance function. This position offers the right candidate the opportunity to make a significant contribution to the performance of our business.
We can offer Study Support with guaranteed pay increments per exam passed.
Key Responsibilities:
Assist with the preparation of the monthly management accounts, supporting data and reporting including
Calculation of the monthly revenue and direct costs and preparation of the analysis
Continual review and improvement of procedures and financial controls
Maintain Balance Sheet accurate reconciliations via review and preparation
Responsible for direct and indirect cost postings and reporting against budget
Business partner with internal stakeholders.
Maintain internal controls and systems.
About you:
Studying CIMA/ACCA/ACA (part qualified)
Advanced Excel & Powerpoint skills
Strong commercial acumen combined with robust numerical and analytical skills
Articulate with strong verbal and written communication skills
Composed working within a fast moving environment
In return we can offer:
Competitive salary with a whole host of excellent benefits
27 days annual leave
Study support package
3 full training days from a wide range of courses
Continuous personal development
2 days off for charity work
Work for a company that promotes Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners)
Hybrid working
Equal Opportunities:
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
If you are interested please apply below or reach out to Aidan Willis at QA.
#LI-AW1 #LI-Hybrid
- LS10 1NE
- Ref. : 1000007076
- London (International House)
- London
- Role: Business Development Manager - Digital Learning
Location: London (hybrid with some travel)
QA Digital Subs team EMEA is looking for a highly motivated, over-achieving hunter who flourishes in a fast-paced, dynamic and international environment. In this role you will partner with enterprise organisations across EMEA and Rest of World, to solve one of their biggest challenges: upskill, develop and constantly retain their talent.
The ideal profile is someone with solid experience and success selling into large, complex enterprise organisations, who has the polish and experience to meet C-level face-to-face and the attitude of a trusted advisor. The Sales Manager will drive sales opportunities from identification to close, plus have the experience and the confidence to manage relations and negotiations in line with the strategic and business priorities of the company.
About the role:
Sell our content, product and solutions to prospects through product demonstrations, video calls, and face-to-face presentations and workshops at CXO, VP and Director level
Coordinate and work with extended team members in Product, Content and Marketing
Collaborate with Customer Success managers to deliver exceptional results that will ultimately lead to more business
Work closely with Customer Success to ensure world class onboarding and customer satisfaction
Strategically align with Customer Success and Solutions Engineering to grow/expand existing accounts
About you:
A strong & successful track record of B2B sales experience – ideally within SaaS
Proven track record of strategic outreach and sourcing new business accounting for 80+% of your quota attainment
Previous experience selling business solutions to the e-learning industry is preferred but not mandatory
Skilled at negotiating business terms with the IT organisation of enterprise organisations and with senior management executives
History of consistent quota over-achievement in highly competitive markets
And what can we offer you?
Competitive salary and generous commission scheme with a whole host of excellent benefits!
3 full training days from a wide range of courses
Continuous performance development
2 days off for charity work
Work for a company that promotes Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners)
Work with some of the biggest brands there are!
Hybrid working
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place
#LI-AW1 #AW-hybrid
- E1W 1UN
- Ref. : 1000007384
- London (International House)
- London
- The role: Sales / Senior Account Manager / Business Development Manager
Location: Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Senior Client Relationship Manager; your focus will be to grow your account base by nurturing your existing customers as well as acting as a mentor across the team to support them to win business.
About you:
If you have experience working in B2B sales in a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Senior Client Relationship Manager
Lead client meetings to understand their business in order to deliver an impactful solution
Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance
Design a high-level creative solution to meet the client’s needs with the support from the bids team and subject matter experts to create a compelling solution
Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off
Measure the strategic value being added to client account
Develop strategic relationships with client C-Suite and other senior stakeholders
Sounds great, doesn’t it?! And in return we will offer you
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers across the UK are earning between Thirteen - Seventeen Thousand pounds per quarter meaning these top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
- E1W 1UN
- Ref. : 1000007383
- London (International House)
- London
- The role: Sales / Account Manager / Client Relationship Manager
Location: London, Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.
About you:
If you have experience working in B2B sales ideally in a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Client Relationship Manager
Prospect new business and nurture your existing client base to maximise high value and long-term opportunities
Grow your existing customers through uncovering revenue opportunities by exploring client needs
Facilitate client meetings and deliver presentations on QA’s offerings in line with the customers’ requirements/needs
Develop, and manage stakeholder relationships
Review all sales management information to strategically prioritise your sales pipeline to meet/exceed your sales targets
Generate revenue and margin to meet individual and team targets
A little about QA:
At QA, our mission is powering people’s potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
- E1W 1UN
- Ref. : 1000006028
- Cheltenham
- Gloucestershire
- Principal Learning Specialist: Software Engineering Training Specialist
About QA:
QA is the UK’s leading tech training and talent solutions organisation. We provide a comprehensive suite of services to help individuals and companies be winners in the digital revolution. Our unique combination of world-class digital and live skills development capabilities with proven workplace outcomes put us in a strong position to help close the global digital skills gap. We're actively breaking down the current landscape of learning and establishing a better one - you can make a difference with us and help transform lives by joining our Learning Revolution. Specialist/Trainer to design, deliver, develop and customise professional learning courses (or portfolio topics) within the Government Sector, whilst building positive relationships and sharing expertise internally and externally.
About the Position:
Responsible for the design, development and delivery of professional learning courses (or portfolio topics) to individuals and organisations. Manage key stakeholder relationships, internally and externally, offering subject expertise for business development and improvement purposes.
About You:
Practical knowledge of two or more of the following languages, technologies, and frameworks, etc. in each category.
Operating Systems: Linux, Microsoft Windows, Mac OS X, Android, iOS
Cloud platforms: AWS, GCP, and Microsoft Azure
Programming languages: C family (C, Modern C++, C#), Python (3.x), Java, Rust, Scala and Go
Server-side languages/frameworks: PHP (Laravel, Cake etc.), ASP. Net, Node.JS, Spring, Ruby on Rails, Django, Flask
Client-side technologies: HTML5, CSS3, JavaScript, Angular, React etc.
Scripting languages: PowerShell, Bash, Perl
SQL relational databases: MySQL, Oracle, MSSQL, MariaDB, NoSQL databases: MongoDB, DynamoDB, Elastic
Miscellaneous support technologies: essential networking, regular expressions etc.
- TBC
- Ref. : 1000007355
- UK
- Other
- Lecturer - BSc (Hons) Digital and Technology Solutions
Home based (occasional travel)
Competitive Salary and Benefits
What will I be doing?
At QA we work with industry leading clients to deliver innovative degree apprenticeship programme's across a range of computing subjects such as software engineering, cloud, data science etc. (see module list below).
As an experienced Higher Education Lecturer and industry practitioner with a strong passion for education, you will contribute to the progression and academic achievement of our learners through sessional delivery of workshops, marking, content development, module leadership, and where appropriate, project supervision.
Your focus/Essentials:
*Experience of teaching and marking in more than one of the topics listed below.
*Relevant postgraduate qualifications
*Recognised IT qualifications OR substantial professional experience covering some of the topics listed below.
*Experienced in online delivery methods.
*Experience of working with work-based learners
*You will be able to teach in at least ONE of the specialism areas as well as some of the core modules.
Teaching at Level 4
Data Communications & Network Security
Software Engineering Fundamentals
Technology in the Organisational Context
IT Project Management
Data Modelling and Database Design
Teaching at Level 5
Cloud Solutions and Architectures
Cyber Security
Practical Data Analytics
Business Systems and Processes
Business and Delivering Change (Consulting Specialism)
Software Engineering and Agile (Software Specialism)
Switching and Routing (Network Engineering Specialism)
Principles of Data Science (Data Analyst Specialism)
Teaching at Level 6
Practical Research Proposal
Contemporary Issues
Developing Technology Strategy
Consulting (Consulting Specialism)
Software Engineering and DevOps (Software Specialism)
Applied Data and Visualisation (Data Analyst Specialism)
Advanced Network Design (Network Engineering Specialism)
- TBC
- Ref. : 1000005911
- Site Based
- Other
- The role: Senior DevOps Trainer
Location: Home based/Remote
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
Are you a DevOps and software professional with industry experience? Do you have a passion for teaching others and looking for a new career move?
Then QA could be the perfect place for you! We're a UK leading tech training provider delivering high quality programmes to our learners and we need more people like you!
What is the main purpose of my role?
You will be teaching and delivering high quality DevOps programmes as part of the overall apprenticeship programme delivery with the opportunity to deliver Software Engineering programmes.
What are my responsibilities?
*Deliver high quality teaching and learning to individuals and groups, as required
*Responsible for delivery curriculum (concept, content)
*Deliver immersive learning experiences, ensuring engagement through use of collaboration tools
*Act as a facilitator during learning interventions (including coaching of cohorts)
*Contribute to improvements to the Scheme of Work, Lesson Plans, teaching and learning materials and resources to meet the qualification requirements
*Contribute to business success by identifying and proactively pursuing opportunities for improvement
*Contribute to business success by driving the completion of learner evaluations and identifying and referring opportunities for improvement
*Ensure programme delivery is in line with Apprenticeship Standards
What will I need?
*Strong technical DevOps overall knowledge and experience/background
*Cloud experience (ideally AWS, but if not GCP or MS Azure also satisfactory)
*Hands on experience with DevOps tools such as Jenkins, Docker, Git
*Software programming experience within Python, Java
*Desired experience with Kubernetes, Ansible (not essential)
- DUMMY
- Ref. : 1000006581
- Home Based
- Other
- Cyber Security Apprenticeship Coach
Fully remote
QA are the market leader in technology learning & apprenticeship solutions.
Our new way of learning draws on both digital and live methods, so you'll have the chance to set your mark through a variety of channels. Digital learning is continually growing and evolving, and we've only just touched the surface of what's possible.
We're actively making a difference in other people's lives, and you will be at the heart of that. Our culture echoes this positivity, we know that collectively our ideas will revolutionise learning. We work with the world's biggest brands & companies to give them the competitive edge in the digital world of today.
As an apprenticeship coach you will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.
Key Responsibilities:
Coach and support a case-load of learners through their cyber apprenticeship
Collaborate with our internal Learning Specialists and course developers to ensure learners successfully achieve their apprenticeship programme on time.
Provide clear and detailed written feedback on learning activities and goal completion
Support learners online across a variety of modules specifically helping them apply their skills to their current job roles.
About you:
Recent industry experience in a Cyber Security role
Experience in designing, deploying, administering, and securing Networks
Experience working with Security Software and Hardware toolsInstalling, configuring, deploying, managing, securing and troubleshooting Windows and Linux clients and Servers
Proficiency in working with Cloud platforms such as Azure, AWS and Office 365
Networking and Operating Systems Skills
You will have the ability to mentor and coach learners through their apprenticeships
Having an organised approach with the ability to handle a large caseload of learners will be part of your toolkit
Strong written skills are essential due to the data recording/written feedback element of the role
What we can offer you:
Competitive salary with a whole host of excellent benefits!27 days (+8 bank holidays) annual leave rising to 30 after 5 years
3 full training days from a wide range of courses
Continuous performance development
2 days off for charity work
Work for a company that promotes Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners)
Remote Working
Equal Opportunities:
At QA, we’re 100% committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. As a market leader in digital education, it’s our duty to drive diversity & inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.
#LI-AW1
#LI-Remote
- HOMEBASED
- Ref. : 1000007352
- London (International House)
- London
- The Role: Lab Operations Specialist (Cloud Academy)
Location: London, Remote
Contract: Permanent, Full time, 37.5 hrs per week
Package: competitive + benefits
If you are a highly motivated individual who enjoys keeping up with the latest trends in technology and you pride yourself in being able to fix technical issues, we would love to talk! This role gives you hands-on experience with the latest technology in the cloud, AI, DevOps, and more. You will stay up to date and hone your critical thinking and technical troubleshooting skills, all while having a direct impact on our learners from around the globe.
Cloud Academy labs provide learners with sandboxed environments for learning about cloud technologies, AI, software development, DevOps, and more. As the pace of cloud adoption and technological advancement accelerate, our labs need to be updated and maintained to continue to provide best in class hands-on learning experiences. In this role, you will be part of a close-knit team.
Role Responsibilities:
Interface with the support team through our support ticket system to resolve reported lab issues (vendor UI changes, clarifying instructions, template deployment failures, access control errors, and other technical issues)
Monitor internal dashboards and other means of proactively identifying and resolving issues within labs
Aid in the development of tools to automate tasks
Contribute to lab content peer reviews to ensure quality of content before labs are published
Participate in lab team meetings and contribute to lab product feature requests and prioritization discussions
Skills & Abilities
Experience with a programming or scripting language (Python preferred)
Demonstrated ability with at least one cloud vendor (Azure, AWS, or GCP)
Strong command of the English language (written and verbal)
Experience with Infrastructure as Code (Terraform, ARM templates, Bicep, CloudFormation, Deployment Manager)
Comfortable working at the command line in Linux and with containers (Docker, Kubernetes)
Familiarity with access control mechanisms for one or more cloud vendors (IAM policies, role-based access control)
- HOMEBASED
- Ref. : 1000006808
- Cheltenham (Delta House)
- Gloucestershire
- The role: Scheduling / Operations / Student Engagement / Business Support
Location: Cheltenham, Gloucester
Contract: Full time, 37.5 hrs per week - Hybrid 3 days in the office
Package: competitive base salary plus benefits
Job purpose:
You will join QA as a Scheduling Specialist; you will manage the allocation of training programmes, working closely with QA trainers resourcing a schedule of events within client timelines and managing marking allocations.
About you:
If you have experience working in a planning environment role where you are managing multiple tasks or resources and are data driven with an analytical approach, enjoy finding solutions, then this could be the role for you. You may have a background in event management for training services or seminars.
A ‘day in the life’ of a Scheduling Specialist:
Creating schedules for students.
Collaborating with our sales teams to fulfil Client specific programmes as well as managing the day to day schedule of public courses.
Identify gaps in current training capabilities and put forward cases to employ additional trainers.
A little about QA:
At QA, our mission is powering people’s potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future.
We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today.
Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
- GL53 7TH
- Ref. : 1000007327
- Site Based
- Other
- Principal Data & AI Trainer
Hybrid/Remote (any UK location)
Are you a Data Science and Artificial intelligence subject expert with a passion for teaching others?
Maybe you are already an established Trainer looking for the next step in your career or perhaps you have strong AI industry experience coupled with some exposure to training/teaching courses?
If you want to be part of a supportive and professional environment, teaching what you are most passionate about, then QA could be the company for you! We’re the UK's leading IT digital skills provider – experts in upskilling, reskilling and other talent needs required by established public sector organisations, enterprises, and higher education universities!
Needing flexible hours and a good work-life balance? Don’t worry – we offer that too!
What will I be doing day to day?
*You’ll be leading the design, development, and delivery of bespoke learning courses to learners and organisations across the data curriculum
*You will provide in-depth expert knowledge in data and AI, offering insights cross functionally when required
*You will be responsible for supporting business development by identifying opportunities and liaising with the relevant teams, offering thought leadership
*You’ll contribute to business success by identifying and proactively pursuing opportunities for improvement, supporting the sales team and solution design team with specialist knowledge where required
*You’ll take ownership for own continuous professional development to ensure up to date and relevant
What will I need for the role?
*You’ll need strong industry experience in Data Science and specifically within Artificial Intelligence using tools such as PyTorch, Tensorflow, Pandas, NumPy, Sci-kit learn etc
*You will have had some exposure to cloud technologies – AWS, Azure, GCP
*You will have some experience of working as a Trainer and will have the ability to create content for our learners
*You’ll need leadership capability – you’ll be considered a subject matter expert in your area!
- DUMMY
- Ref. : 1000006858
- Home Based
- Other
- The role: Technical Skills Coach (Data Science and AI)
Location: Remote/Home-based
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
Are you looking for your next exciting career move as a skills coach specializing in Data Science/AI? Or maybe you have sufficient industry experience in Data Science, a passion for AI and would like to utilize your skills coaching others?
If so, QA could be the company for you! We’re the UKs leading digital skills provider in the higher education field; experts in up-skilling and other talent needs for public sector and large enterprises. Want a supportive environment with flexibility promoting a good work/life balance? Don’t worry, we offer that too!
What is my purpose in this role?
Working within the QA Degree Apprenticeship team, you will be providing coaching and mentoring to our Data science and AI students to successfully complete their Degree Apprenticeship programme.
What will I be doing?
*You will be managing, with some guidance, a targeted number of learners throughout their learning journey
*You’ll be encouraging learners to apply their newly acquired skills and knowledge in their day to day roles
*You will also ensure learners have clear objectives termly to support their timely progression.
*You’ll provide coaching via the appropriate methods to best support individual learner needs
*You will be responsible for supporting learners through their learning journey to successful completion of their assessment
*You will observe, review and provide feedback on evidence produced by learners throughout their Apprenticeship, to support completion of Work Based modules
*You’ll also identify ongoing learners who are at risk of failing to meet the requirements of Gateway and assessment.
*You’ll proactively communicate with the Academic team, via direct contact and system engagement as appropriate, at all times to ensure learner support & progression.
What do I need to succeed?
*An industry background in Data Science
*A passion for and a strong interest in AI
*You should hold a MSc in a technical subject
*Coaching experience is desirable but not essential
- HOMEBASED
- Ref. : 1000006449
- UK
- Other
- Senior Trainer (Project Management)
UK wide (Hybrid/remote)
Full time/Permanent
Are you a Project Management Trainer looking for that next step? Or maybe you’re an established Project Manager looking for a rewarding career change in training?
If you want to be part of a genuinely supportive and professional environment, teaching what you are most passionate about, then QA could be the company you’re looking to join! We’re the UKs leading IT digital skills provider – experts in upskilling, reskilling and other talent needs required by established public sector organisations, enterprises, and higher education universities!
Needing flexible hours and a good work-life balance? Don’t worry – we offer that too!
What’s my purpose?
When you join QA, your pivotal role will be to simply deliver high quality courses to our learners! This could be in a classroom or virtual setting, but we need enthusiasm and interactive courses to help get the best out of those we’re teaching!
What responsibilities would I have?
You’ll be delivering core PPM courses to practitioner level – by this we mean PRINCE2, APM PMQ and others!
You’ll support us with customization of learning topics or programmes, offering your subject level expertise and utilising it
You’ll contribute to QA’s success by reviewing learner evaluations and finding areas for improvement
You will be providing learners with post-course support through various avenues of contact where necessary
Like with most roles, you’ll need to undertake some administrative tasks too!
What do I need to apply and succeed?
You’ll be teaching project management courses, so we’d ask you have a PRINCE2 or APM PMQ qualification
You’ll be great in this role if you have a technical background in project management – You’ll have been a Project Manager at one point in your career!
Although it would be perfect if you had training experience already, we’re all about the desire to succeed so this is preferred but not essential by any means!
- TBC
- Ref. : 1000006919
- Cheltenham (Delta House)
- Gloucestershire
- Customer Services Administrator
Cheltenham
(hybrid/remote – 3 days in office)
Have you got valuable customer service and administration experience? Looking for an exciting step in your career with a supportive and professional team?
QA could be the right place for you! We’re the UK’s leading IT digital skills provider for tech training across all verticals and we’re experts in reskilling, upskilling our learners! Looking for a good work/life balance? We offer that too!
What is the role?
You will be a Customer Service Administrator for us, acting as the first point of contact and providing support to specified clients – You’ll be responsible for coordinating internal resources to ensure tasks are delivered in in line with required outcome’s.
What will I be doing day-to-day?
Processing course bookings onto our database incl. Third party and conferences.
Raising Purchase orders and using the Credit card as per the agreed process
Associated admin, such as arranging pre course reading, courseware, access to online portals, exam vouchers and e-learning.
Managing telephone, email and face to face enquiries in a professional manner.
You will be liaising internally and externally with different stakeholders and maintaining strong relationships with the team and our customers
You will interrogate relevant systems to produce reports for clients to support the management of their programmes and events
You will be responsible for the onboarding process across a varied portfolio of programmes
You will escalate risks to ensure appropriate action is taken to mitigate them
What are the skills and requirements needed for this role?
Customer services background in any industry
Administration background in any industry
Experience dealing with stakeholders internally/externally
Business acumen needed – prior experience with Excel, MS Office and similar
Attention to detail and organisation skills required
Accuracy skills required
- GL53 7TH
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