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Senior Category Manager

Add this vacancy to selection: Senior Category Manager (1000009216)
  • Ref. : 1000009216
  • Leeds
  • Lancashire
  • Senior Category Manager Location: Leeds About the role: You will play an essential part in the Procurement team as we embark on a key change in our Procurement journey. Historically the team has operated with a transactional focus although over the last two years has delivered some tactical improvements with supplier consolidations, a defined tiered Preferred Supplier List, and delivery of cost savings. In order to move the function to the next level we need to move away from a process-heavy focus to deliver strategic category management. As a Senior Category Manager for QA, you should be a commercial expert comfortable across multiple categories including business running costs (in-directs), with experience in leading sourcing, negotiating, and contracting exercises. You should be experienced at managing multiple suppliers and drive savings, have the commercial acumen to identify opportunities to optimise it and the ability to negotiate robust pricing and terms that benefit QA and our customers. Alongside the other Senior Category Manager(s), you will be expected to support the Head of Procurement within QA, including future potential to manage direct reports, increasing the scope of procurement activity within QA, offering category and Procurement expertise to other senior stakeholders Key Responsibilities: Manages strategic supplier relationships Microsoft based systems and PowerBI, excellent excel skills are a must Negotiates pricing agreements with suppliers Implements and manages contracts Reviews and manages supplier risks Provides strategic support and advice to customers/sales  Your experience: Experience working within multi category areas including indirect areas such as facilities and IT. Strategic Sourcing and Procurement Category & Data Analytics Drives savings with suppliers Provides analysis for reporting (supplier, customer & internal)  Develop Procurement strategy and systems Senior stakeholder management Proactive attitude and approach     QA’s benefits include: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications. We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustments, if any, you require. If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps. QA is headquartered in London & New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
  • SN5 7WZ

IT Systems & Infrastructure Engineer

Add this vacancy to selection: IT Systems & Infrastructure Engineer (1000009218)
  • Ref. : 1000009218
  • Leeds (BLW)
  • Yorkshire
  • IT Systems & Infrastructure Engineer Leeds, Once a week onsite Permanent   You will be responsible for providing 3rd line technical support for the company user base across multiple locations via telephone, onsite and help desk software. You’ll solve support incidents, monitor the progress of calls from inception to resolution ensuring that end-users are informed of progress at all times. You will also be supporting IT infrastructure roll-out projects including planning and implementation. Key Responsibilities: To monitor the progress of a call from escalation into the 3rd line queue to resolution To close a minimum number of tickets per day To assist 1st / 2nd line teams, IT Engineering and other IT teams in problem solving Escalate tickets / problems to the Head of Systems and Infrastructure using predefined procedures where the resolution falls outside agreed targets To proactively monitor business systems and infrastructure with an aim to fix problems before the business notices Work with 3rd party suppliers escalating problems and changes required Build and configure Corporate IT systems to pre-defined specifications and ensure adherence to task lists Skills / Experience: High competence in Microsoft Cloud based technologies, including but not limited to Entra ID, MSTeams, Exchange, Sharepoint and OneDrive Experience of Cloud and OnPrem backup technologies High understanding of Virtualisation, SANS and server hardware High understanding of networking, firewalls and vpn technologies Experience working in an IT Systems related 3rd line role The ability to understand risk and actions that could be taken to mitigate the risk with regards to system / infrastructure issues and implementation projects Experience of Cloud migration of internal systems
  • LS12 6BD

Digital Learning Advisor

Add this vacancy to selection: Digital Learning Advisor  (1000009230)
  • Ref. : 1000009230
  • Home Based
  • Other
  • Digital Learning Advisor Remote (ability to come to a QA office with advanced notice) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Working within the Digital Learning team, this role will be responsible for providing support and guidance to learners, providing a positive learner experience and ensuring the team KPI’s are met. You will also be enrolled onto a Data Technician level 3 apprenticeship. Key Responsibilities: Deliver engaging Programme Launch sessions to groups of learners and feedback on Day 1 Learning Submissions, ensuring they meet the required criteria. Work with and support the team of Digital Learning Consultants, other DLA’s (where appropriate) and Learning Specialists to ensure learners receive feedback on submissions and responses to queries within SLA.Be available on Zendesk online chat during working hours and provide prompt responses to learner queries.Monitor the Digital Apprenticeships mailbox and respond to any queries relating to your programme area. Professionally engage with both employers and learners to update on progress and plan for realistic progression. Deal with customer questions and complaints in line with Company policy where appropriate.     About you: Excellent verbal and written communication skills Ability to engage and motivate learners remotely Self-motivated with a customer centric focus Strong planning and organising skills Ability to solve problems using experience and knowledge to overcome barriers Desire to learn and develop   Safeguarding  
  • HOMEBASED

Reward & Benefits Partner, London

Add this vacancy to selection: Reward & Benefits Partner, London (1000009055)
  • Ref. : 1000009055
  • London (Middlesex Street)
  • London
  • 🌟 Reward & Benefits Partner – Shape the Future of People Strategy at QA Higher Education 📍 Location: London (Hybrid Working) 🆕 Brand New Role | Strategic Impact | People-First Culture Are you ready to lead the evolution of reward and benefits in a dynamic, fast-growing higher education environment? At QA Higher Education, we’re driven by one mission: to transform lives through learning. Join us as our Reward & Benefits Partner and help us build a future where our people feel valued, supported, and inspired. 💼 What You’ll Be Doing As a key member of our People Team, you’ll: Design and implement salary bandings aligned with our career framework Lead compensation processes and salary benchmarking Oversee bonus and commission schemes Drive gender and ethnicity pay gap reporting Develop and roll out a total reward strategy Enhance benefits to boost attraction, retention, and employee wellbeing Provide expert guidance across QAHE 🤝 Who You’ll Work With You’ll collaborate with: Our passionate People Team Group Head of Reward Payroll Manager Directors, Managers, and employees across QAHE 🎯 What You’ll Bring Proven experience in reward and benefits strategy Strong stakeholder and project management skills Expertise in job evaluation, benchmarking, and pensions CIPD qualification (or equivalent) Advanced Excel and data analysis skills A passion for people and continuous improvement 🌍 Why QA Higher Education? We believe education should be accessible to everyone—from career changers to working professionals. We partner with leading universities to deliver industry-relevant courses in city-centre locations, helping students unlock their potential. At QAHE, diversity and inclusion are at the heart of everything we do. We celebrate individuality and strive to create a workplace where everyone belongs. ✅ What You’ll Get Competitive salary and bonus Hybrid working flexibility Career development opportunities Inclusive, values-driven culture The chance to make a real impact 📌 Please note: The successful candidate will undertake a Basic DBS check. 🔗 Click to view the full job description and apply today!  #IND01 #RewardJobs #BenefitsConsultant #PeopleTeam #HRJobs #CompensationAndBenefits #HigherEducationCareers #CIPD #HRStrategy #PayEquity #DiversityAndInclusion #LondonJobs #QAHigherEducation #hiring
  • E1 7HT

Computing Lecturer (Associate), London

Add this vacancy to selection: Computing Lecturer (Associate), London (1000008951)
  • Ref. : 1000008951
  • London (Rosebery Avenue)
  • London
  • Lecturer in Computing (Associate Role) QA Higher Education (QAHE) 📍 Location: London, Birmingham, or Manchester 🧑‍🏫 Delivery: Face-to-Face & Blended Are you a passionate Higher Education Lecturer in Computing looking for an associate role within a dynamic organisation where your work truly makes a difference? Join QAHE and be part of a growing campus community that’s student-centric and deeply committed to shaping futures. Your Focus As a Lecturer, you’ll support student progression and academic achievement up to Level 7 (postgraduate). You’ll deliver modules both online and in-person, using innovative teaching methods and a cutting-edge curriculum to unlock each student’s potential. Bring Your Experience We’re looking for educators with teaching experience in general programming (e.g., Python) and at least one of the following specialisms: Cloud Computing Web/Mobile Development OOP, HCI/UX, Graphics Design, Animation Networking, IoT, Computer Hardware Cyber Security, Data Science, Big Data DBMS, Relational Programming AI, Knowledge Engineering, Deep Learning Information Systems Essential Requirements: ✔ Master’s degree or higher in Computer Science, IT, or related field ✔ Experience teaching HE students (Levels 4–7) ✔ Hands-on technical competencies Desirable: ➕ Teaching qualification ➕ HEA membership What We Offer Innovative delivery methods and exciting course content Collaboration with like-minded professionals Specialist coaching and support from educational leaders About QAHE We support a diverse range of learners—from undergraduates to career changers—through partnerships with universities across the UK. Our programmes span Business, Computing, Cyber, Digital Marketing, Events Management, and more, delivered in city-centre locations. Apply Now Ready to inspire the next generation of tech talent? 👉 Hit the Apply button to get started. Equal Opportunities At QA Higher Education, we celebrate diversity and are proud to be an equal opportunity employer. We believe everyone should find their place in the world—and we’re here to help make that happen. #ComputingJobs #LecturerRole #TechEducation #HigherEdCareers #QAHE #SessionalLecturer #TeachingOpportunity #STEMJobs #AcademicJobs #JoinQAHE #CyberSecurity #DataScience #AIJobs #PythonProgramming #CloudComputing #DigitalCareers The successful candidate will be required to undertake the Basic DBS Check
  • EC1R 4TF

Computing Lecturer (Associate), Birmingham

Add this vacancy to selection: Computing Lecturer (Associate), Birmingham (1000008953)
  • Ref. : 1000008953
  • Birmingham
  • Birmingham
  • Lecturer in Computing (Associate Role) QA Higher Education (QAHE) 📍 Location: London, Birmingham, or Manchester 🧑‍🏫 Delivery: Face-to-Face & Blended Are you a passionate Higher Education Lecturer in Computing looking for an associate role within a dynamic organisation where your work truly makes a difference? Join QAHE and be part of a growing campus community that’s student-centric and deeply committed to shaping futures. Your Focus As a Lecturer, you’ll support student progression and academic achievement up to Level 7 (postgraduate). You’ll deliver modules both online and in-person, using innovative teaching methods and a cutting-edge curriculum to unlock each student’s potential. Bring Your Experience We’re looking for educators with teaching experience in general programming (e.g., Python) and at least one of the following specialisms: Cloud Computing Web/Mobile Development OOP, HCI/UX, Graphics Design, Animation Networking, IoT, Computer Hardware Cyber Security, Data Science, Big Data DBMS, Relational Programming AI, Knowledge Engineering, Deep Learning Information Systems Essential Requirements: ✔ Master’s degree or higher in Computer Science, IT, or related field ✔ Experience teaching HE students (Levels 4–7) ✔ Hands-on technical competencies Desirable: ➕ Teaching qualification ➕ HEA membership What We Offer Innovative delivery methods and exciting course content Collaboration with like-minded professionals Specialist coaching and support from educational leaders About QAHE We support a diverse range of learners—from undergraduates to career changers—through partnerships with universities across the UK. Our programmes span Business, Computing, Cyber, Digital Marketing, Events Management, and more, delivered in city-centre locations. Apply Now Ready to inspire the next generation of tech talent? 👉 Hit the Apply button to get started. Equal Opportunities At QA Higher Education, we celebrate diversity and are proud to be an equal opportunity employer. We believe everyone should find their place in the world—and we’re here to help make that happen. The successful candidate will be required to undertake the Basic DBS Check #ComputingJobs #LecturerRole #TechEducation #HigherEdCareers #QAHE #SessionalLecturer #TeachingOpportunity #STEMJobs #AcademicJobs #JoinQAHE #CyberSecurity #DataScience #AIJobs #PythonProgramming #CloudComputing #DigitalCareers
  • TBC

Compliance Administrator

Add this vacancy to selection: Compliance Administrator (1000009198)
  • Ref. : 1000009198
  • Glasgow
  • Compliance Administrator 12 months contract Glasgow, Hybrid Role Responsibilities Full conformity to Skills Development Scotland and other contractual requirements Provide administrative support to the Funding Team and Delivery Function Liaise with other Apprenticeship administrative resources Be responsible for day-to-day funding & administrative tasks Input and extract data from the Maytas/Bud databases/Powerbi and SDS FIPS database Assist in driving improved data accuracy across all systems and processes related to SDS contract Register all learners in a timely manner with both Awarding Organisation (SQA) and Sector Skills Council (CFA or Tech Partnership) using MA online Process Starts, Milestones, Achievers, Early Leavers in line with SDS operating guidlines Ensure good housekeeping of MAYTAS, Bud and FIPS, ensuring accuracy of data. Maintain SDS audit error percentage of less than 1% Work closely with internal partners to ensure processes are followed Assist in process design and implementation across the Funding Team and Apprenticeship delivery Knowledge and Skills Good administrative skills and ability to successfully work at a detailed level  Organised with good time management skills Must enjoy working with Microsoft Office, primarily Excel, Teams
  • EC1R 4TF

Information Security Governance Officer

Add this vacancy to selection: Information Security Governance Officer (1000009231)
  • Ref. : 1000009231
  • Home Based
  • Other
  • Job advert Information Security Governance Officer Remote This role will primarily manage an internal audit programme aligned with ISO27001:2022 ensuring that data governance, including data access and retention is managed inline with policy and legal requirements. Additionally, the role will manage Information Security , DPA/GDPR and IT related incidents within the various business teams across QA group ensuring we comply with relevant legislation.  - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work.  - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance.  - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts.  - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner. Key Responsibilities:  - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work.  - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance.  - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts.  - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner. Key Skills / Experience Required:  - Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work.  - Liaise directly with customers and suppliers to measure and manage contractual terms and compliance.  - Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts.  - Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner.
  • HOMEBASED

Service Delivery Specialist

Add this vacancy to selection: Service Delivery Specialist (1000009064)
  • Ref. : 1000009064
  • Cheltenham
  • Gloucestershire
  • Customer Services Administrator2   ** Security Cleared **   Part time Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s  Work with internal and external stakeholders and learners to deliver our services and programmes  Timely and successful completion of all required documentation in-line with regulations/governance  Deliver high levels of customer service to assist the wider team  Plan and organise own workload and coordination of related activities    About you Experience of using IT systems e.g. Client Relationships Management is desirable  Working to defined deadlines where high levels of accuracy are required  Track record of successfully delivering assigned tasks and/or events - desirable  Experience within a highly client-centric environment, servicing a wide range of offerings  Working to tight deadlines where high levels of accuracy are required Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above).   #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA:  QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
  • TBC

AI Content Creator

Add this vacancy to selection: AI Content Creator (1000009210)
  • Ref. : 1000009210
  • UK
  • Other
  • AI Content Creator Hybrid (UK or US)  Full time: 37.5 hours per week  Competitive salary plus some great benefits  QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale.  We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.   We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by:  Providing a continuous learner experience  Connecting up learning across the organisation  Creating more collaborative learning As Content Creator – AI your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities:  Design and develop innovative and engaging public and client specific AI products  Undertake pre-sales engagements as agreed with the Portfolio Director  Use Management Information and data to generate insights that help improve product quality  Work with Portfolio Director to maintain the relevance of the AI Portfolio  Experience:    In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends  Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual  Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce  Best-practice in current learning methods 
  • TBC

Sales Director - Middle East

Add this vacancy to selection: Sales Director - Middle East (1000009180)
  • Ref. : 1000009180
  • UK
  • Other
  • Sales Director – Middle East Location: Flexible – UK/In-Country Your Role: We are seeking an experienced Sales Director – Middle East to lead our regional sales efforts and drive growth in corporate digital training. You will have a strong network of enterprise decision-makers, proven experience in closing large B2B training/HR/learning deals, and the ability to navigate complex sales cycles with C-level stakeholders. The regions specifically targeted are Oman, KSA, Bahrain and UAE. Key Responsibilities:  Develop and execute a sales strategy to grow corporate digital training business across the Middle East. Build and manage a strong pipeline of enterprise accounts, targeting sectors such as banking, telecom, government, energy, and large conglomerates. Identify opportunities for partnerships with HR, L&D, and digital transformation leaders and partners. Lead consultative sales engagements, presenting solutions that align with clients’ workforce development goals. Negotiate and close large-scale training contracts, ensuring long-term client value and retention. Represent the company at industry events, conferences, and networking forums. Provide market insights and feedback to influence product and go-to-market strategies. Proactive contribution to high value client/prospect bid activity. Leading on key strategic projects that influence the sales approach and outcomes across QA Coaching and developing sales managers and senior individual contributors to enhance their productivity Key Skills / Experience Required:  B2B sales experience, selling corporate training, HR solutions, or SaaS/EdTech solutions in the Middle East. Strong track record of £1m+ sales targets. Established network of enterprise clients and decision-makers in the region. Deep understanding of regional business culture, procurement processes, and government regulations. Arabic language skills preferred but not required. Ability to coach to sales methodology (ideally MEDDPICC) About QA:  QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
  • TBC

Senior Service Delivery Specialist (programme coordinator)

Add this vacancy to selection: Senior Service Delivery Specialist (programme coordinator) (1000009001)
  • Ref. : 1000009001
  • Gloucestershire
  • Senior Service Delivery Specialist (programme coordinator) Permanent Location: Cheltenham This role requires holding or passing and maintaining security clearance for the duration of your employment in the role. In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities:  Create and maintain programme plans to track progress and ensure successful completion of training programmes. Manage and prioritise coordination activities to meet internal and external requirements. Act as main point of contact for training programme for internal and external stakeholders. Maintain excellence in coordination activities including answering stakeholder queries, onboarding learners, managing commercials and evaluating training programme feedback. Collate, analyse and report programme feedback data. Present service delivery reviews to clients.  Key Skills / Experience Required:  Building and maintaining client relationships. Extensive cross-functional collaboration skills. Effective soft skills and emotional intelligence facilitating effective written and verbal communication. Comfortable presenting to clients both face to face and virtually. Proficient in analysing, evaluating and reporting data. Microsoft office (including Excel and PowerPoint). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA:  QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. 
  • HOMEBASED

AI Technical Content Designer

Add this vacancy to selection: AI Technical Content Designer (1000009212)
  • Ref. : 1000009212
  • UK
  • Other
  • AI Technical Content Creator Hybrid (UK or US)  Full time: 37.5 hours per week  Competitive salary plus some great benefits  QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale.  We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.   We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by:  Providing a continuous learner experience  Connecting up learning across the organisation  Creating more collaborative learning As AI Technical Content Designer your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities:  Design and develop innovative and engaging public and client specific AI products  Undertake pre-sales engagements as agreed with the Portfolio Director  Use Management Information and data to generate insights that help improve product quality  Work with Portfolio Director to maintain the relevance of the AI Portfolio    Experience:    In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends  Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual  Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce  Best-practice in current learning methods 
  • TBC

AI Technical Content Creator

Add this vacancy to selection: AI Technical Content Creator (1000009213)
  • Ref. : 1000009213
  • UK
  • Other
  • AI Technical Content Creator Hybrid (UK or US)  Full time: 37.5 hours per week  Competitive salary plus some great benefits  QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale.  We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.   We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience  Connecting up learning across the organisation  Creating more collaborative learning As AI Technical Content Creator your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities:  Design and develop innovative and engaging public and client specific AI products  Undertake pre-sales engagements as agreed with the Portfolio Director  Use Management Information and data to generate insights that help improve product quality  Work with Portfolio Director to maintain the relevance of the AI Portfolio    Experience:    In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends  Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual  Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce  Best-practice in current learning methods 
  • TBC

Customer Support Administrator - Income Team

Add this vacancy to selection: Customer Support Administrator - Income Team (1000009175)
  • Ref. : 1000009175
  • Birmingham (Louisa Ryland House)
  • Birmingham
  • Customer Support Administrator within our Income Team Birmingham, QA Higher Education Monday to Friday 8.30am-5pm OR 9am-5.30pm - Fixed Term Contract  About our role: Are you a customer focused administrator used to dealing with large volumes of calls along with dealing with customers face to face? Are you ready for a new and challenging opportunity within a busy & growing student income team. You might be an experienced call centre worker or customer service representative or perhaps a recent graduate looking for your first corporate opportunity. Your focus: As an administrator within our student income team you’ll assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments. Bring your experience: Customer focused with good IT and computer skills. Strong literacy and numeracy skills: High proficiency in reading, writing, and mathematical tasks. Ability to perform under pressure: capable of working effectively under tight deadlines and in high-pressure situations. Detail-oriented and Methodical: demonstrated accuracy and attention to detail with a methodical approach to tasks. Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations.          A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #customerservice #administrator #birmingham #student fees #LifeAtQA #highereducation
  • B3 3PL

Graduate Sales Executive

Add this vacancy to selection: Graduate Sales Executive (1000009154)
  • Ref. : 1000009154
  • London (Middlesex Street)
  • London
  • Launch Your Career with QA Higher Education – Become a Graduate Sales Executive! London or Birmingham – Hybrid Working Are you a recent graduate ready to kick-start your career in a fast-paced, purpose-driven environment? At QA Higher Education, we’re looking for ambitious, people-focused individuals to join our team and help students achieve their academic dreams. What You’ll Be Doing As a Graduate Sales Executive, you’ll play a key role in supporting prospective students through their application journey. You’ll: - Guide future students, answering questions, offering encouragement, and helping them take the next step in their education. - Work alongside experienced professionals to reach departmental goals, develop key skills in communication and organisation, and gain real insight into the world of higher education and student recruitment. - Collaborate with teams in Admissions, Marketing, Finance, and external service providers to ensure a smooth, joined-up experience for every applicant—from first contact to enrolment day. Why This Role Is Perfect for you! - Make an Impact: Help students take the next step in their education. - Grow Fast: Learn on the job, with full training and support. - Achieve: Hit daily KPIs and contribute to departmental sales success. What You’ll Bring - Excellent communication and relationship-building skills. - A proactive, organised mindset with attention to detail. - Experience in sales or customer service (not essential — we’ll train you!). - Familiarity with Microsoft Office; CRM experience is a bonus. Why QA Higher Education? We partner with top UK universities to deliver high-quality programmes to over 17,000 students worldwide. We’re passionate about making education accessible and creating a diverse, inclusive workplace where you can thrive. Ready to Start Your Journey? If you’re driven, curious, and excited to make a difference, we want to hear from you. Apply today and be part of something transformative. #GraduateJobs #SalesCareers #QAHE #HigherEducation #LondonJobs #BirminghamJobs #StartYourCareer
  • E1 7HT

Software Engineering Team Leader

Add this vacancy to selection: Software Engineering Team Leader (1000009183)
  • Ref. : 1000009183
  • Software Development Team Leader Location: Flexible   Your Role: You will work as part of the team to provide C#, MVC, ASP.Net, ASP.Net Core and SQL development services and support to the existing business solutions and technologies.  Support the team as it transitions to Azure. Work with the team to ensure that core applications and strategies are aligned. Complete team leadership duties to a team of Software Developers. Key Responsibilities:  Develop and maintain application and reporting systems/solutions Develop and maintain data maintenance, migration and interfacing routines Develop and maintain core database structures and technologies Undertake testing of system components Provide implementation and post implementation support Complete bug fixes and development enhancements Provide support for application systems and solutions ensuring that incidents are dealt with in an accurate and timely fashion Comply with and adhere to the documented quality standards and methods for development Gain an in-depth knowledge of our key business database, reporting and application systems Lead a team of supervisors – mentoring, coaching, track KPIs  Key Skills / Experience Required:  Experience in MVC C# Development Experience in ASP.Net C# Development Experience in ASP.Net Core C# Development Experience in REST APIs Experience in React Development Experience in Microsoft SQL  development, SQL applications support or a similar role Hands on experience with MS SQL Knowledge of CICD Pipelines using Jenkins Knowledge of Terraform Knowledge of containerization with Docket and Kubernetes Knowledge in Azure App Service Knowledge in Azure Logic App About QA:  QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
  • G2 5AH

Defence Learning Solutions Manager

Add this vacancy to selection: Defence Learning Solutions Manager (1000009181)
  • Ref. : 1000009181
  • UK
  • Other
  • Defence Learning Solutions Manager Location: Flexible – UK Wide Your Role: As a strategic learning solutions consultant you will lead the design, development, and delivery of innovative digital training solutions for the UK Defence sector. You will have a deep expertise in JSP822 and Defence training frameworks with the ability to work closely with Defence Primes to shape and sell impactful learning strategies. The successful candidate will support the development of solutions using both QA Ltd offerings and non-QA products and services, ensuring flexibility and client-centricity. Key Responsibilities: Lead the consultation, design, and implementation of digital learning solutions aligned with JSP822 and Defence Systems Approach to Training (DSAT). Engage with Defence Primes and MOD stakeholders to identify training needs and co-create tailored solutions. Translate operational and compliance requirements into scalable, digital learning programmes using modern instructional design methodologies. Act as a subject matter expert on JSP822, ensuring all solutions are compliant and auditable. Support business development activities, including client engagement, proposals, bids, and presentations. Key Skills / Experience Required: Proven experience in learning consultancy or instructional design within the Defence sector. Strong working knowledge of JSP822 and Defence Systems Approach to Training (DSAT). Demonstrated success in client engagement and solution selling, particularly with Defence Primes. Experience designing and delivering digital learning solutions, including eLearning, virtual classrooms, and blended learning. Ability to work across a range of learning technologies and content providers, including QA Ltd. and non-QA solutions. Excellent communication, stakeholder management, and presentation skills. Relevant qualifications in Learning & Development, Instructional Design, or Defence Training (e.g., DSAT, TAP, CIPD). About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
  • TBC

Client Partner Systems Integrator

Add this vacancy to selection: Client Partner Systems Integrator (1000009179)
  • Ref. : 1000009179
  • UK
  • Other
  • Client Partner (Systems Integrator/Integration) Location: Flexible – UK Wide Your Role: Strategic Sales Executive to lead business development within the systems integration sector. You will have Focuses on engaging systems integrator's to develop and influence bid strategies to include digital skills training as a value-add component. Key Responsibilities:  Identify and pursue sales opportunities within Systems Integrators and their delivery ecosystems. Influence bid strategies to include digital skills training as a value-add component. Drive sales through both direct engagement and indirect channels via integrators.   Key Skills / Experience Required:  Existing network within systems integrators (e.g., Capita, CGI, Leidos, Deloitte, Capgemini, Fujitsu etc.). Proven track record in B2B sales, preferably within the defence or public sector. Experience engaging with senior stakeholders in complex, matrixed organisations. Understanding of defence procurement processes and bid team dynamics. Strong knowledge of digital skills and training solutions. Familiarity with Government programmes and digital transformation initiatives. Experience in consultative or solution-based selling.   About QA:  QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
  • TBC

Lecturer in Computing, London, Sessional

Add this vacancy to selection: Lecturer in Computing, London, Sessional  (1000008451)
  • Ref. : 1000008451
  • London (Middlesex Street)
  • London
  • 🌟 Lecturer – Computing, Sessional 📍 Location: Northumbria University, London (QAHE), Middlesex Street We’re excited to offer a flexible teaching opportunity at Northumbria University, London. If you're passionate about computing education and looking to contribute to a dynamic academic team on a sessional contract basis, this role could be a great fit. 🚀 About the Role As an Associate Lecturer, you’ll deliver high-quality teaching across computing-related modules, including areas such as Project Management, AI, Cyber Security, and Software Development. You’ll support student learning, contribute to curriculum development, and collaborate with internal and external stakeholders. This role is ideal for academics seeking flexible engagement while making a meaningful impact on student success. 🎯 What We’re Looking For We’re seeking a dedicated educator with: ✅ Experience teaching HE students in computing or related disciplines 🎓 A Master’s degree in a relevant subject (Doctorate desirable) 💡 Specialism in one or more areas: Cloud Computing, AI, Cybersecurity, Networking, Data Science, Project Management etc. 🧑‍🏫 Familiarity with VLEs and digital learning tools 🤝 Strong communication and teamwork skills 🌱 Why Join Us at Northumbria London? • Flexible sessional contract with opportunities to grow • Be part of a collaborative and innovative academic team • Support diverse learners in achieving their goals • Contribute to curriculum innovation and quality assurance ✅ Join Us At QA Higher Education, we believe education should be transformative and accessible. We celebrate diversity and welcome candidates from all backgrounds. If you're ready to lead with impact and help students find their place in the world, we’d love to hear from you. 📌 Please note: Successful candidates will be required to complete a basic DBS check. #qahighereducation #computerscience #computing #lecturer #masters #phd #london #cybersecurity #networking #datascience #projectmanagement #AI #softwaredevelopment
  • E1 7HT

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