QA - Search results(38 vacancies/1)-Profile : Finance-->Credit Control, Operations-->Customer Service, Operations - HE-->Professional Services, Sales-->Direct Sales, Operations-->Operational Services, Operations-->Project Management, Sales-->Digital Customer Success & Consultancy

Strategic Account Executive

Ref. : 1000008891
London (International House)
London
Role: Strategic Account Executive (Enterprise Sales) Location: London 2-3 days per week Competitive Base + Commission We’re seeking a Strategic Account Executive to join our growing Enterprise Sales team. This is a rare opportunity to take full ownership of a defined sector portfolio and shape how global enterprises upskill their people, embed learning into transformation programmes and deliver measurable business impact. Key Responsibilities: Proactively generate and close net new business within your assigned Vertical, consistently exceeding annual revenue targets. Identify and prioritise target accounts, develop tailored engagement strategies, and drive multi-stakeholder conversations to uncover critical needs. Own and lead complex sales cycles from discovery to contract, including business case development, proposal crafting, negotiation, and closing. Build deep, long-term executive relationships to expand strategic account value over time. Collaborate cross-functionally to design, scope, and deliver solutions that integrate content, technology and services in a way that aligns with client transformation goals. Build pipeline through a blend of outbound prospecting, sector insight-led engagement and marketing-generated leads. Partner with Account Executives, Customer Success and Solutions Engineers to ensure exceptional onboarding and delivery, unlocking renewals and upsell opportunities. Develop and maintain accurate forecasting and pipeline hygiene using Salesforce. Build your personal brand by attending events, speaking on panels, and contributing thought leadership across your Vertical. Your Experience/ Skills Proven hunter mindset with 80%+ of your quota consistently achieved through new business generation Demonstrated success managing large, multi-stakeholder Enterprise deals with £250,000+ annual contract values (ACVs), and complex, multi layered, sales cycles. Experience selling enterprise level B2B solutions in Learning, SaaS, Cloud, Digital transformation. Skilled in complex deal orchestration and commercial negotiation at the C-Suite level. Strong familiarity with enterprise trends such as skills-based hiring, Artificial Intelligence (AI) workforce enablement, digital literacy and regulated industry requirements. Deep sector credibility and ability to speak fluently to industry-specific challenges. The ability to lead conversations that uncover strategic pain, link value to commercial outcomes, and create urgency. Highly structured approach to account planning, pipeline building and forecasting. An understanding of the Cloud and software landscapes (e.g. AWS, Azure, DevOps, software engineering concepts etc…) a strong plus.
E1W 1UN

Student Relations Coordinator

Ref. : 1000009241
London (Rosebery Avenue)
London
Student Relations Coordinator – London (Rosebery Avenue Campus) Full-time | Hybrid | QA Higher Education What You’ll Be Doing As a Student Relations Coordinator, you’ll be at the heart of student life—bringing energy, creativity, and care to every interaction. You’ll: - Champion student engagement through exciting events and social activities. - Support student-led initiatives and empower ambassadors and clubs. - Organise welcome weeks, Freshers’ events, and external trips. - Build partnerships with local businesses and universities to enhance student life. - Promote British Values and wellbeing across all activities. You’ll also support campuses in Birmingham and Manchester, helping to create a consistent and inclusive student experience across the UK. What You’ll Bring We’re looking for someone who is: - A confident communicator, both in writing and in person. - Organised and methodical, with a flair for planning events. - Experienced in working with diverse student populations. - Tech-savvy, with practical knowledge of social media and office tools. - Enthusiastic, persuasive, and ready to make a difference. Why QAHE? At QAHE, we don’t just deliver education—we power potential. We’re bold, collaborative, and progressive, and we’re proud to support over 250,000 learners each year. Diversity & Inclusion QAHE is committed to diversity and inclusion, and we’ll make reasonable adjustments to support your needs. Ready to inspire the next generation of students? Apply now and help us shape the future of student life at QAHE. #Students #QAHE #Hiring #London #JobOpportunity #QAHigherEducation
EC1R 4TF

Client Relationship Manager

Ref. : 1000009199
Slough
Berkshire
The role: Client Relationship Manager -Public Sector Location: Slough, Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Closing date 14th September 2025 Job purpose: You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. About you: If you have experience working in B2B sales ideally in Public sector and a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Client Relationship Manager Prospect new business and nurture your existing client base to maximise high value and long-term opportunities Grow your existing customers through uncovering revenue opportunities by exploring client needs Facilitate client meetings and deliver presentations on QA’s offerings in line with the customers’ requirements/needs Develop, and manage stakeholder relationships Review all sales management information to strategically prioritise your sales pipeline to meet/exceed your sales targets Generate revenue and margin to meet individual and team targets About Us At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985. We believe skills alone aren’t enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships, instructor-led training, and self-paced learning. QA is headquartered in London and New York. Learn more at QA.com.
SL1 1SG

Client Relationship Manager

Ref. : 1000009252
Manchester (St James Buildings)
Lancashire
Job advert The role: Client Relationship Manager Location: Manchester - Hybrid - 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Job purpose: You will join QA as a Client Relationship Manager. You’ll grow existing customer and partner relationships to deliver against specific, measurable targets across a broad spectrum of products and services. About you: You'll have a track record of achieving sales targets within the B2B space. You'll be used to working to tight deadlines where high level of accuracy are required. Key Responsibilities: Understanding of consultative sales techniques Understanding of procurement processes Knowledge of how to build initial rapport and establishing relationships with decision makers at a strategic level. Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings Full understanding of how to deliver great customer service Experience: Understanding of consultative sales techniques Understanding of procurement processes Knowledge of how to build initial rapport and establishing relationships with decision makers at a strategic level. Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings Full understanding of how to deliver great customer service
M1 6FQ

Technical Support Administrator

Ref. : 1000009254
London (International House)
London
Technical Support Administrator London (1-2 days onsite) What is my purpose in this role? Provide administration and technical support to our internal and external customers attending virtual training via an online conferencing platform. What are my responsibilities? *Administration of sessions – setup, modifying and cancelling *Host and Support sessions *Ownership of technical issues, escalating when required *Provide Reports and recordings to internal and external customers *Monitor and resolve email enquiries *Communicating with different teams *Session updates *Upskill trainers on virtual delivery What skills and experience are needed to succeed? *Customer services experience within an office environment *Experience using online conferencing platforms such as Cisco WebEx, Zoom, Microsoft teams *Experience using IT packages such as MS Office, Excel *Able to work within a fast pace environment
E1W 1UN

AI Content Designer

Ref. : 1000009211
UK
Other
Senior Learning Design Consultant - AI Hybrid (UK or US) Full time: 37.5 hours per week Competitive salary plus some great benefits QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience Connecting up learning across the organisation Creating more collaborative learning As Content Designer – AI your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities: Design and develop innovative and engaging public and client specific AI products Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Work with Portfolio Director to maintain the relevance of the AI Portfolio  Experience:   In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce Best-practice in current learning methods
TBC

Client Relationship Manager

Ref. : 1000009090
Birmingham (Louisa Ryland House)
Birmingham
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.  By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. As a Client Relationship Manager you will develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Job Description Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Deliver high levels of customer service that lead to long-term commercial relationships Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space Uncover revenue opportunities through thorough exploration of clients problem/need About you: Track record of achieving sales targets Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office
M1 6FQ

Business Development Executive - Leeds

Ref. : 1000008972
Leeds (Brewery Wharf)
Yorkshire
The role: Recruitment / Sales / Business Development Executive Location: Leeds - Hybrid - 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Job purpose: You will join QA as a Business Development executive; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. About you: You will be an experienced Business Development executive with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Business Development Executive Lead client meetings to understand their business in order to deliver an impactful solution Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance Design a high-level creative solution to meet the client’s needs Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off Measure the strategic value being added to client account Develop strategic relationships with client C-Suite and other senior stakeholders Sounds great, doesn’t it?! And in return we will offer you! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. #LifeatQA #QA #theresnoplacelikeqa #LI-hybrid #hiring #th1
LS10 1NE

Senior Category Manager

Ref. : 1000009216
Leeds
Lancashire
Senior Category Manager Location: Leeds About the role: You will play an essential part in the Procurement team as we embark on a key change in our Procurement journey. Historically the team has operated with a transactional focus although over the last two years has delivered some tactical improvements with supplier consolidations, a defined tiered Preferred Supplier List, and delivery of cost savings. In order to move the function to the next level we need to move away from a process-heavy focus to deliver strategic category management. As a Senior Category Manager for QA, you should be a commercial expert comfortable across multiple categories including business running costs (in-directs), with experience in leading sourcing, negotiating, and contracting exercises. You should be experienced at managing multiple suppliers and drive savings, have the commercial acumen to identify opportunities to optimise it and the ability to negotiate robust pricing and terms that benefit QA and our customers. Alongside the other Senior Category Manager(s), you will be expected to support the Head of Procurement within QA, including future potential to manage direct reports, increasing the scope of procurement activity within QA, offering category and Procurement expertise to other senior stakeholders Key Responsibilities: Manages strategic supplier relationships Microsoft based systems and PowerBI, excellent excel skills are a must Negotiates pricing agreements with suppliers Implements and manages contracts Reviews and manages supplier risks Provides strategic support and advice to customers/sales Your experience: Experience working within multi category areas including indirect areas such as facilities and IT. Strategic Sourcing and Procurement Category & Data Analytics Drives savings with suppliers Provides analysis for reporting (supplier, customer & internal) Develop Procurement strategy and systems Senior stakeholder management Proactive attitude and approach QA’s benefits include: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications. We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustments, if any, you require. If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps. QA is headquartered in London & New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
SN5 7WZ

AI Project Management Apprentice

Ref. : 1000009234
UK
Other
AI Project Management Apprentice Location: Hybrid Job Type: Fixed-Term Apprenticeship Contract (18 Months) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Are you excited about the world of AI and eager to get hands on with real projects? We’re a growing team, focused entirely on bringing cutting-edge AI solutions to life. As we expand, we’re looking for a motivated apprentice to join the AI Transformation team on the next stage of this journey – gaining valuable experience with contributing to innovative projects. The role combines hands-on experience in AI project management with structured apprenticeship learning to build core project management knowledge, skills, and behaviours (KSBs). Key Responsibilities: Support AI deployment projects by maintaining project plans, RAID logs, and delivery schedules. Track risks, issues, dependencies, and escalate appropriately to ensure delivery assurance. Coordinate project meetings, prepare agendas/minutes, and follow up on actions. Work with AI engineers and data scientists to understand delivery milestones and report progress. Experience: Strong interest in project management and emerging technologies, particularly AI. Proficient in Microsoft Office (Excel, PowerPoint, Word); exposure to project tools desirable (e.g., Jira, Power BI, MS Project). Excellent organisational and communication skills. Analytical thinker, detail-oriented, proactive in problem solving.
TBC

Service Delivery Specialist

Ref. : 1000009064
Cheltenham
Gloucestershire
Customer Services Administrator2 ** Security Cleared ** Part time Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy are required Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
TBC

AI Content Creator

Ref. : 1000009210
UK
Other
AI Content Creator Hybrid (UK or US) Full time: 37.5 hours per week Competitive salary plus some great benefits QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience Connecting up learning across the organisation Creating more collaborative learning As Content Creator – AI your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities: Design and develop innovative and engaging public and client specific AI products Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Work with Portfolio Director to maintain the relevance of the AI Portfolio Experience:   In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce Best-practice in current learning methods
TBC

Sales Director - Middle East

Ref. : 1000009180
UK
Other
Sales Director – Middle East Location: Flexible – UK/In-Country Your Role: We are seeking an experienced Sales Director – Middle East to lead our regional sales efforts and drive growth in corporate digital training. You will have a strong network of enterprise decision-makers, proven experience in closing large B2B training/HR/learning deals, and the ability to navigate complex sales cycles with C-level stakeholders. The regions specifically targeted are Oman, KSA, Bahrain and UAE. Key Responsibilities: Develop and execute a sales strategy to grow corporate digital training business across the Middle East. Build and manage a strong pipeline of enterprise accounts, targeting sectors such as banking, telecom, government, energy, and large conglomerates. Identify opportunities for partnerships with HR, L&D, and digital transformation leaders and partners. Lead consultative sales engagements, presenting solutions that align with clients’ workforce development goals. Negotiate and close large-scale training contracts, ensuring long-term client value and retention. Represent the company at industry events, conferences, and networking forums. Provide market insights and feedback to influence product and go-to-market strategies. Proactive contribution to high value client/prospect bid activity. Leading on key strategic projects that influence the sales approach and outcomes across QA Coaching and developing sales managers and senior individual contributors to enhance their productivity Key Skills / Experience Required: B2B sales experience, selling corporate training, HR solutions, or SaaS/EdTech solutions in the Middle East. Strong track record of £1m+ sales targets. Established network of enterprise clients and decision-makers in the region. Deep understanding of regional business culture, procurement processes, and government regulations. Arabic language skills preferred but not required. Ability to coach to sales methodology (ideally MEDDPICC) About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
TBC

Senior Service Delivery Specialist (programme coordinator)

Ref. : 1000009001
Gloucestershire
Senior Service Delivery Specialist (programme coordinator) Permanent Location: Cheltenham This role requires holding or passing and maintaining security clearance for the duration of your employment in the role. In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities: Create and maintain programme plans to track progress and ensure successful completion of training programmes. Manage and prioritise coordination activities to meet internal and external requirements. Act as main point of contact for training programme for internal and external stakeholders. Maintain excellence in coordination activities including answering stakeholder queries, onboarding learners, managing commercials and evaluating training programme feedback. Collate, analyse and report programme feedback data. Present service delivery reviews to clients. Key Skills / Experience Required: Building and maintaining client relationships. Extensive cross-functional collaboration skills. Effective soft skills and emotional intelligence facilitating effective written and verbal communication. Comfortable presenting to clients both face to face and virtually. Proficient in analysing, evaluating and reporting data. Microsoft office (including Excel and PowerPoint). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
HOMEBASED

AI Technical Content Designer

Ref. : 1000009212
UK
Other
AI Technical Content Creator Hybrid (UK or US) Full time: 37.5 hours per week Competitive salary plus some great benefits QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience Connecting up learning across the organisation Creating more collaborative learning As AI Technical Content Designer your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities: Design and develop innovative and engaging public and client specific AI products Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Work with Portfolio Director to maintain the relevance of the AI Portfolio Experience:   In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce Best-practice in current learning methods
TBC

AI Technical Content Creator

Ref. : 1000009213
UK
Other
AI Technical Content Creator Hybrid (UK or US) Full time: 37.5 hours per week Competitive salary plus some great benefits QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience Connecting up learning across the organisation Creating more collaborative learning As AI Technical Content Creator your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities: Design and develop innovative and engaging public and client specific AI products Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Work with Portfolio Director to maintain the relevance of the AI Portfolio Experience:   In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce Best-practice in current learning methods
TBC

Customer Support Administrator - Income Team

Ref. : 1000009175
Birmingham (Louisa Ryland House)
Birmingham
Customer Support Administrator within our Income Team Birmingham, QA Higher Education Monday to Friday 8.30am-5pm OR 9am-5.30pm - Fixed Term Contract About our role: Are you a customer focused administrator used to dealing with large volumes of calls along with dealing with customers face to face? Are you ready for a new and challenging opportunity within a busy & growing student income team. You might be an experienced call centre worker or customer service representative or perhaps a recent graduate looking for your first corporate opportunity. Your focus: As an administrator within our student income team you’ll assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments. Bring your experience: Customer focused with good IT and computer skills. Strong literacy and numeracy skills: High proficiency in reading, writing, and mathematical tasks. Ability to perform under pressure: capable of working effectively under tight deadlines and in high-pressure situations. Detail-oriented and Methodical: demonstrated accuracy and attention to detail with a methodical approach to tasks. Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #customerservice #administrator #birmingham #student fees #LifeAtQA #highereducation
B3 3PL

Defence Learning Solutions Manager

Ref. : 1000009181
UK
Other
Defence Learning Solutions Manager Location: Flexible – UK Wide Your Role: As a strategic learning solutions consultant you will lead the design, development, and delivery of innovative digital training solutions for the UK Defence sector. You will have a deep expertise in JSP822 and Defence training frameworks with the ability to work closely with Defence Primes to shape and sell impactful learning strategies. The successful candidate will support the development of solutions using both QA Ltd offerings and non-QA products and services, ensuring flexibility and client-centricity. Key Responsibilities: Lead the consultation, design, and implementation of digital learning solutions aligned with JSP822 and Defence Systems Approach to Training (DSAT). Engage with Defence Primes and MOD stakeholders to identify training needs and co-create tailored solutions. Translate operational and compliance requirements into scalable, digital learning programmes using modern instructional design methodologies. Act as a subject matter expert on JSP822, ensuring all solutions are compliant and auditable. Support business development activities, including client engagement, proposals, bids, and presentations. Key Skills / Experience Required: Proven experience in learning consultancy or instructional design within the Defence sector. Strong working knowledge of JSP822 and Defence Systems Approach to Training (DSAT). Demonstrated success in client engagement and solution selling, particularly with Defence Primes. Experience designing and delivering digital learning solutions, including eLearning, virtual classrooms, and blended learning. Ability to work across a range of learning technologies and content providers, including QA Ltd. and non-QA solutions. Excellent communication, stakeholder management, and presentation skills. Relevant qualifications in Learning & Development, Instructional Design, or Defence Training (e.g., DSAT, TAP, CIPD). About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
TBC

Client Partner Systems Integrator

Ref. : 1000009179
UK
Other
Client Partner (Systems Integrator/Integration) Location: Flexible – UK Wide Your Role: Strategic Sales Executive to lead business development within the systems integration sector. You will have Focuses on engaging systems integrator's to develop and influence bid strategies to include digital skills training as a value-add component. Key Responsibilities: Identify and pursue sales opportunities within Systems Integrators and their delivery ecosystems. Influence bid strategies to include digital skills training as a value-add component. Drive sales through both direct engagement and indirect channels via integrators. Key Skills / Experience Required: Existing network within systems integrators (e.g., Capita, CGI, Leidos, Deloitte, Capgemini, Fujitsu etc.). Proven track record in B2B sales, preferably within the defence or public sector. Experience engaging with senior stakeholders in complex, matrixed organisations. Understanding of defence procurement processes and bid team dynamics. Strong knowledge of digital skills and training solutions. Familiarity with Government programmes and digital transformation initiatives. Experience in consultative or solution-based selling. About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
TBC

Client Partner Defence

Ref. : 1000009178
UK
Other
Client Partner (Defence Sector) Location: Flexible – UK Wide Your Role: Strategic Sales Executive to lead business development within the defence sector. You will have Focuses on engaging with bid team leads at major defence primes to position and sell digital skills training solutions. You will also work through these primes to reach and influence defence end clients, ensuring our training offerings are embedded in major programmes and contracts. Key Responsibilities: Identify and pursue opportunities to sell-through key defence prime large government defence contracts, establishing the specific stakeholders managing defence contracts in the primes and taking ownership of contacting, positioning QA and building relationships. Identify and pursue sales opportunities within defence primes and their supply chains. Influence bid strategies to include digital skills training as a value-add component. Drive sales through both direct engagement and indirect channels via primes. Key Skills / Experience Required: Existing network within UK defence primes (e.g., BAE Systems, Thales, Leonardo, etc.). Proven track record in B2B sales, preferably within the defence or public sector. Experience engaging with senior stakeholders in complex, matrixed organisations. Understanding of defence procurement processes and bid team dynamics. Strong knowledge of digital skills and training solutions. Familiarity with MOD programmes and digital transformation initiatives. Experience in consultative or solution-based selling. About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
TBC

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