QA - Search results(9 vacancies/1)-Country : Europe-->West Midlands

Programme Leader BSc Construction Management, Birmingham OR London based

Ref. : 1000009057
Birmingham (Louisa Ryland House)
Birmingham
Programme Leader – BSc Construction Management 📍 Location: Birmingham or London Campus 🕒 Type: Full-Time, Permanent 🏫 QA Higher Education Shape the future of construction education. Inspire the next generation of industry leaders. Are you an experienced Programme Leader or Senior Lecturer in Construction Management (or a related discipline) ready for your next big challenge? Join QA Higher Education and lead the BSc Construction Management programme in partnership with a leading UK university. This is your chance to make a real impact in a student-first, innovation-driven academic environment. Why This Role? Lead with Purpose: Take ownership of programme delivery, development, and quality assurance, ensuring an exceptional student experience. Teach & Inspire: Continue teaching select modules using cutting-edge delivery methods—both online and in-person. Grow Your Career: Benefit from senior leadership mentoring, access to our in-house learning portfolio, and collaboration with top university partners. Make a Difference: Watch your students thrive under your guidance, knowing your expertise is shaping their future. What You’ll Bring A Master’s degree in Construction Management or a related field Teaching experience in Higher Education A teaching qualification and HEA membership (highly desirable) A passion for student success and academic excellence Strong leadership and team development skills What We Offer A collaborative, inclusive academic culture Opportunities for personal and professional development Innovative teaching tools and curriculum Paid time off to support your favourite charities A commitment to diversity, equity, and belonging Join Us At QA Higher Education, we believe education should be transformative and accessible. We celebrate diversity and welcome candidates from all backgrounds. If you're ready to lead with impact and help students find their place in the world, we’d love to hear from you. 📌 Please note: Successful candidates will be required to complete a basic DBS check. #qahighereducation #masters #lecturer #birmingham #london #hiring #careers #highereducation #constructionmanagement
B3 3PL

Client Relationship Manager

Ref. : 1000009090
Birmingham (Louisa Ryland House)
Birmingham
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.  By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. As a Client Relationship Manager you will develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Job Description Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Deliver high levels of customer service that lead to long-term commercial relationships Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space Uncover revenue opportunities through thorough exploration of clients problem/need About you: Track record of achieving sales targets Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office
M1 6FQ

Computing Lecturer (Associate), Birmingham

Ref. : 1000008953
Birmingham
Birmingham
Lecturer in Computing (Associate Role) QA Higher Education (QAHE) 📍 Location: London, Birmingham, or Manchester 🧑‍🏫 Delivery: Face-to-Face & Blended Are you a passionate Higher Education Lecturer in Computing looking for an associate role within a dynamic organisation where your work truly makes a difference? Join QAHE and be part of a growing campus community that’s student-centric and deeply committed to shaping futures. Your Focus As a Lecturer, you’ll support student progression and academic achievement up to Level 7 (postgraduate). You’ll deliver modules both online and in-person, using innovative teaching methods and a cutting-edge curriculum to unlock each student’s potential. Bring Your Experience We’re looking for educators with teaching experience in general programming (e.g., Python) and at least one of the following specialisms: Cloud Computing Web/Mobile Development OOP, HCI/UX, Graphics Design, Animation Networking, IoT, Computer Hardware Cyber Security, Data Science, Big Data DBMS, Relational Programming AI, Knowledge Engineering, Deep Learning Information Systems Essential Requirements: ✔ Master’s degree or higher in Computer Science, IT, or related field ✔ Experience teaching HE students (Levels 4–7) ✔ Hands-on technical competencies Desirable: ➕ Teaching qualification ➕ HEA membership What We Offer Innovative delivery methods and exciting course content Collaboration with like-minded professionals Specialist coaching and support from educational leaders About QAHE We support a diverse range of learners—from undergraduates to career changers—through partnerships with universities across the UK. Our programmes span Business, Computing, Cyber, Digital Marketing, Events Management, and more, delivered in city-centre locations. Apply Now Ready to inspire the next generation of tech talent? 👉 Hit the Apply button to get started. Equal Opportunities At QA Higher Education, we celebrate diversity and are proud to be an equal opportunity employer. We believe everyone should find their place in the world—and we’re here to help make that happen. The successful candidate will be required to undertake the Basic DBS Check #ComputingJobs #LecturerRole #TechEducation #HigherEdCareers #QAHE #SessionalLecturer #TeachingOpportunity #STEMJobs #AcademicJobs #JoinQAHE #CyberSecurity #DataScience #AIJobs #PythonProgramming #CloudComputing #DigitalCareers
TBC

Customer Support Administrator - Income Team

Ref. : 1000009175
Birmingham (Louisa Ryland House)
Birmingham
Customer Support Administrator within our Income Team Birmingham, QA Higher Education Monday to Friday 8.30am-5pm OR 9am-5.30pm - Fixed Term Contract About our role: Are you a customer focused administrator used to dealing with large volumes of calls along with dealing with customers face to face? Are you ready for a new and challenging opportunity within a busy & growing student income team. You might be an experienced call centre worker or customer service representative or perhaps a recent graduate looking for your first corporate opportunity. Your focus: As an administrator within our student income team you’ll assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments. Bring your experience: Customer focused with good IT and computer skills. Strong literacy and numeracy skills: High proficiency in reading, writing, and mathematical tasks. Ability to perform under pressure: capable of working effectively under tight deadlines and in high-pressure situations. Detail-oriented and Methodical: demonstrated accuracy and attention to detail with a methodical approach to tasks. Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #customerservice #administrator #birmingham #student fees #LifeAtQA #highereducation
B3 3PL

Student Welfare Advisor

Ref. : 1000009158
Birmingham (Louisa Ryland House)
Birmingham
Student Welfare Advisor to Students within Higher Education Birmingham, 3-Month Fixed Term Contract Hybrid Working (2 days working from home) Monday – Friday 8.30-5pm & 9-5.30pm & 9.30-6pm Do you have experience of supporting and guiding students or clients or patients in need of advice, information or help? Are you calm, collected and reassuring? If so, we have the perfect opportunity for you! About our role: As Student Welfare Advisor you will have the knowledge & ability to provide advice, guidance and information on personal, predominantly welfare and disability related issues to students at each stage of the learner pathway. Our role will also involve providing advice, guidance and information to Faculty and Business Support teams on supporting students to overcome personal barriers to learning, working closely our partner Universities to provide a structured system of support in line with our processes and policies. Our role is Monday to Friday business hours with flexibility to cover up to 6pm once or twice per week. Here’s a flavour of what’s involved: (click through to read the JD) Responsible for the delivery of provision of student welfare services, including one to-one appointments, workshops and events, accommodation advice and support, funding/financial advice and student health advice (all advice to be within specified policies), learning support and disability support. To be a member of the safeguarding team, assessing risks and delivering training to staff Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate. Assessing and making Safeguarding referrals and providing appropriate support and assistance providing an emergency service for students in immediate distress. Bring your experience: Ability to be a credible source of guidance & support to academic & professional services colleagues on student issues that may evoke concern and risk & duty of care e.g., mental health, urgent incidents, fitness to study, sexual violence, forced marriage, safeguarding. You will have a proven track record of developing and/or implementing inclusive policy and practice in an organisational context. Experience in working in Higher Education would be ideal but not essential. Experience of developing and embedding good practice into service delivery. Developing & embedding good practice into service delivery. Some knowledge ranging from child protection, adult at risk and prevent legislation, state benefits, housing legislation would be ideal. Up to date knowledge and experience of inclusion, disability and diversity legislation and frameworks. #welfare #studentwelfare #mentalhealth #studentsupport #Birmingham #Contract #healthandsocialcare
B3 3PL

Student Engagement & Representation Co-ordinator

Ref. : 1000009117
Birmingham (Louisa Ryland House)
Birmingham
Student Engagement & Representation Co-ordinator Birmingham Campus | Full-Time | Hybrid Are you passionate about empowering students and enhancing their university experience? QA Higher Education is seeking a proactive and organised Student Engagement & Representation Co-ordinator to join our Quality Assurance team. This is a pivotal role that bridges the gap between students and staff, ensuring student representation is inclusive, effective, and impactful. What You’ll Be Doing Lead the Student Representative nomination and training process. Organise and facilitate meetings between students and staff, ensuring agendas are set and actions are tracked. Support Student Representatives in confidently voicing student feedback. Drive engagement with key surveys like the National Student Survey (NSS) and Postgraduate Taught Experience Survey (PTES). Ensure feedback loops are closed and student voices lead to real change. Collaborate with internal and external stakeholders to enhance the student experience. What We’re Looking For Experience in a fast-paced environment and delivering projects. Proven ability to communicate effectively in both written and spoken formats. Organisational skills and a proactive, solution-driven mindset. Experience in Higher Education administration desirable. Committed to making a difference, with a keen eye for innovation and improvement. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will re required to undertake a basic DBS check. Apply now and help us amplify the student voice at QAHE. #Birmingham #QAHigherEducation #Hiring #JobOpening #Recruitment #Student #Education
B3 3PL

Lecturer in Business Birmingham

Ref. : 1000009148
Birmingham (Louisa Ryland House)
Birmingham
Lecturer in Business - Level 7 QA Higher Education. 📍 Location Birmingham or Manchester Primarily Face-to-Face (F2F) delivery 🎯 Subject Areas Looking for lecturers experienced in: International Finance The Digital Landscape Data Analytics HRM Analytics Global Marketing Governance, Ethics & Sustainability International Business International Entrepreneurship 🧑‍🏫 Role Responsibilities Support student progression and achievement at Level 7 Plan and deliver modules (online and in-person) Guide and support students to reach their potential ✅ Essential Criteria Minimum 2 years HE teaching experience Experience teaching Research Methods at Level 7 is a plus Must hold a PhD or be within 12 months of completion Must have a Master’s degree in a relevant subject Teaching qualification or HEA accreditation/membership is advantageous 🎁 What QA Offers Innovative teaching methods and materials Collaborative and passionate academic environment Coaching and support from education leaders 🛡️ Additional Info Must pass a basic DBS check QA is an equal opportunity employer, committed to diversity and inclusion #qahighereducation #lecturer #business #management #birmingham #masters #phd #hiring
M1 6FQ

International Admissions Officer

Ref. : 1000008817
Birmingham (Louisa Ryland House)
Birmingham
Admissions Officer, QA Higher Education – Maternity Contract Hybrid Working, mainly working from home London OR Birmingham OR Manchester Based Do you have a background in admissions, or education or recruitment and are looking for a new challenge? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you! About our role: As an Admissions Officer you will implement and co-ordinate the processing of student applications to our University partners. You will be reviewing incoming applications, validate applicants’ academic records and/or professional experience. Overseeing the day-to-day aspects of Admissions, liaising with various internal and external stakeholders on related matters. Here’s some of what’s involved: (click through to see the full JD) Review incoming applications, validate applicants’ academic records and/or professional experience Ensure admissions procedures are in place and maintained in accordance with the QA and partner Universities' guidelines and procedures and in compliance with partner Universities’ Accreditation and UKVI regulations Ensure the CRM system is consistently updated, and information is detailed and accurate and that appropriate student data is recorded and maintained in compliance with partner Universities’ accrediting bodies and UKVI regulations. Provide clarifications to student’s queries in a professional manner. Work closely with recruitment team to ensure required documentation is received to process applications within set deadlines. Communicate admissions decisions to applicants Bring your experience: Excellent verbal and written communication skills Strong organisational and planning skills Demonstrated ability to implement and review policy and procedures in respect of compliance requirements Ability to work effectively within a cross functional team environment Strong communication and interpersonal skills. Ability to problem-solve Experience of working in a customer-focused environment Ability to work at pace with tight deadlines Knowledge of the Higher Education sector would be desirable The successful candidate will be required to undertake the Basic DBS check. We look forward to hearing from you! #highereducation #administrator #london #birmingham #manchester #remote #studentapplications
B3 3PL

Software Engineering Lecturer

Ref. : 1000008998
Birmingham (5th Floor)
Birmingham
Software Engineering Lecturer Home based 12 months Fixed term Contract About our role: As a Lecturer in the Degree Apprenticeship team in QAA you will be working with learners that are studying alongside full-time work to develop themselves in their professional specialism. We teach using Blended Learning, which means that our Lecturers support learners through the development of online content and activities, remote interactive sessions (e.g. WebEx or discussion forums) and in live-online or Face-to-Face workshop. Key Responsibilities To design and take ownership for multiple modules on the Degree Apprenticeship programmes, and to contribute to the delivery of high quality learning. This will include online support throughout the programme and delivery of a series of face-to-face live online workshops Development of course materials for a number of modules, including video for online learning, exercises, slides and assessments To contribute to the wider team activities on assessment and teaching as required. To make an active contribution to ensure this programme continues to improve, and that all Skills & Abilities Excellent, detailed knowledge of more than one topic within the required subject areas including Software Engineering. Confident in Python programming Experience of Agile Software Development Familiar with the DevOps CI/CD pipeline Aware of broader Software Engineering Methodologies and structural approaches Knowledge of Apprenticeships and work-based learning, or knowledge of Higher Education. Understanding of equity and diversity issues. Your Qualifications and Knowledge Essential: A post-graduate degree (MSc) Subject specific qualifications Desirable: PhD Teaching qualification
B5 4UA

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