- Ref. : 1000009231
- Home Based
- Other
- Job advert
Information Security Governance Officer
Remote
This role will primarily manage an internal audit programme aligned with ISO27001:2022 ensuring that data governance, including data access and retention is managed inline with policy and legal requirements.
Additionally, the role will manage Information Security , DPA/GDPR and IT related incidents within the various business teams across QA group ensuring we comply with relevant legislation.
- Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work.
- Liaise directly with customers and suppliers to measure and manage contractual terms and compliance.
- Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts.
- Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner.
Key Responsibilities:
- Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work.
- Liaise directly with customers and suppliers to measure and manage contractual terms and compliance.
- Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts.
- Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner.
Key Skills / Experience Required:
- Support QA’s contractual, InfoSec and data privacy posture while supporting Legal, Bids and other QA teams within customer contractual work.
- Liaise directly with customers and suppliers to measure and manage contractual terms and compliance.
- Provide InfoSec and Privacy assistance to the general QA business and customers. Work with QA’s legal team to complete customer and supplier contracts.
- Assess risk and general security within QA’s supply chain, working with the supplier and QA relationship owner.
- HOMEBASED
- Ref. : 1000009064
- Cheltenham
- Gloucestershire
- Customer Services Administrator2
** Security Cleared **
Part time
Location : Cheltenham/Hybrid
This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function
About the role
In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers.
Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address.
Key Responsibilities
Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s
Work with internal and external stakeholders and learners to deliver our services and programmes
Timely and successful completion of all required documentation in-line with regulations/governance
Deliver high levels of customer service to assist the wider team
Plan and organise own workload and coordination of related activities
About you
Experience of using IT systems e.g. Client Relationships Management is desirable
Working to defined deadlines where high levels of accuracy are required
Track record of successfully delivering assigned tasks and/or events - desirable
Experience within a highly client-centric environment, servicing a wide range of offerings
Working to tight deadlines where high levels of accuracy are required
Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above).
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
- TBC
- Ref. : 1000009210
- UK
- Other
- AI Content Creator
Hybrid (UK or US)
Full time: 37.5 hours per week
Competitive salary plus some great benefits
QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale.
We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.
We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by:
Providing a continuous learner experience
Connecting up learning across the organisation
Creating more collaborative learning
As Content Creator – AI your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.
Key Responsibilities:
Design and develop innovative and engaging public and client specific AI products
Undertake pre-sales engagements as agreed with the Portfolio Director
Use Management Information and data to generate insights that help improve product quality
Work with Portfolio Director to maintain the relevance of the AI Portfolio
Experience:
In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends
Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual
Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce
Best-practice in current learning methods
- TBC
- Ref. : 1000009180
- UK
- Other
- Sales Director – Middle East
Location: Flexible – UK/In-Country
Your Role:
We are seeking an experienced Sales Director – Middle East to lead our regional sales efforts and drive growth in corporate digital training. You will have a strong network of enterprise decision-makers, proven experience in closing large B2B training/HR/learning deals, and the ability to navigate complex sales cycles with C-level stakeholders. The regions specifically targeted are Oman, KSA, Bahrain and UAE.
Key Responsibilities:
Develop and execute a sales strategy to grow corporate digital training business across the Middle East.
Build and manage a strong pipeline of enterprise accounts, targeting sectors such as banking, telecom, government, energy, and large conglomerates.
Identify opportunities for partnerships with HR, L&D, and digital transformation leaders and partners.
Lead consultative sales engagements, presenting solutions that align with clients’ workforce development goals.
Negotiate and close large-scale training contracts, ensuring long-term client value and retention.
Represent the company at industry events, conferences, and networking forums.
Provide market insights and feedback to influence product and go-to-market strategies.
Proactive contribution to high value client/prospect bid activity.
Leading on key strategic projects that influence the sales approach and outcomes across QA
Coaching and developing sales managers and senior individual contributors to enhance their productivity
Key Skills / Experience Required:
B2B sales experience, selling corporate training, HR solutions, or SaaS/EdTech solutions in the Middle East.
Strong track record of £1m+ sales targets.
Established network of enterprise clients and decision-makers in the region.
Deep understanding of regional business culture, procurement processes, and government regulations.
Arabic language skills preferred but not required.
Ability to coach to sales methodology (ideally MEDDPICC)
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
- TBC
- Ref. : 1000009001
- Gloucestershire
- Senior Service Delivery Specialist (programme coordinator)
Permanent
Location: Cheltenham
This role requires holding or passing and maintaining security clearance for the duration of your employment in the role.
In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms.
Key Responsibilities:
Create and maintain programme plans to track progress and ensure successful completion of training programmes.
Manage and prioritise coordination activities to meet internal and external requirements.
Act as main point of contact for training programme for internal and external stakeholders.
Maintain excellence in coordination activities including answering stakeholder queries, onboarding learners, managing commercials and evaluating training programme feedback.
Collate, analyse and report programme feedback data.
Present service delivery reviews to clients.
Key Skills / Experience Required:
Building and maintaining client relationships.
Extensive cross-functional collaboration skills.
Effective soft skills and emotional intelligence facilitating effective written and verbal communication.
Comfortable presenting to clients both face to face and virtually.
Proficient in analysing, evaluating and reporting data.
Microsoft office (including Excel and PowerPoint).
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
- HOMEBASED
- Ref. : 1000009212
- UK
- Other
- AI Technical Content Creator
Hybrid (UK or US)
Full time: 37.5 hours per week
Competitive salary plus some great benefits
QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale.
We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.
We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by:
Providing a continuous learner experience
Connecting up learning across the organisation
Creating more collaborative learning
As AI Technical Content Designer your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.
Key Responsibilities:
Design and develop innovative and engaging public and client specific AI products
Undertake pre-sales engagements as agreed with the Portfolio Director
Use Management Information and data to generate insights that help improve product quality
Work with Portfolio Director to maintain the relevance of the AI Portfolio
Experience:
In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends
Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual
Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce
Best-practice in current learning methods
- TBC
- Ref. : 1000009213
- UK
- Other
- AI Technical Content Creator
Hybrid (UK or US)
Full time: 37.5 hours per week
Competitive salary plus some great benefits
QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale.
We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.
We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by:
Providing a continuous learner experience
Connecting up learning across the organisation
Creating more collaborative learning
As AI Technical Content Creator your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.
Key Responsibilities:
Design and develop innovative and engaging public and client specific AI products
Undertake pre-sales engagements as agreed with the Portfolio Director
Use Management Information and data to generate insights that help improve product quality
Work with Portfolio Director to maintain the relevance of the AI Portfolio
Experience:
In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends
Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual
Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce
Best-practice in current learning methods
- TBC
- Ref. : 1000009175
- Birmingham (Louisa Ryland House)
- Birmingham
- Customer Support Administrator within our Income Team
Birmingham, QA Higher Education
Monday to Friday 8.30am-5pm OR 9am-5.30pm - Fixed Term Contract
About our role: Are you a customer focused administrator used to dealing with large volumes of calls along with dealing with customers face to face? Are you ready for a new and challenging opportunity within a busy & growing student income team. You might be an experienced call centre worker or customer service representative or perhaps a recent graduate looking for your first corporate opportunity.
Your focus: As an administrator within our student income team you’ll assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments.
Bring your experience:
Customer focused with good IT and computer skills.
Strong literacy and numeracy skills: High proficiency in reading, writing, and mathematical tasks.
Ability to perform under pressure: capable of working effectively under tight deadlines and in high-pressure situations.
Detail-oriented and Methodical: demonstrated accuracy and attention to detail with a methodical approach to tasks.
Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations.
A little more about QA Higher Education:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how!
Simply hit the apply button.
Equal Opportunities
At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
#customerservice
#administrator
#birmingham
#student fees
#LifeAtQA
#highereducation
- B3 3PL
- Ref. : 1000009154
- London (Middlesex Street)
- London
- Launch Your Career with QA Higher Education – Become a Graduate Sales Executive! London or Birmingham – Hybrid Working
Are you a recent graduate ready to kick-start your career in a fast-paced, purpose-driven environment? At QA Higher Education, we’re looking for ambitious, people-focused individuals to join our team and help students achieve their academic dreams.
What You’ll Be Doing
As a Graduate Sales Executive, you’ll play a key role in supporting prospective students through their application journey. You’ll:
- Guide future students, answering questions, offering encouragement, and helping them take the next step in their education.
- Work alongside experienced professionals to reach departmental goals, develop key skills in communication and organisation, and gain real insight into the world of higher education and student recruitment.
- Collaborate with teams in Admissions, Marketing, Finance, and external service providers to ensure a smooth, joined-up experience for every applicant—from first contact to enrolment day.
Why This Role Is Perfect for you!
- Make an Impact: Help students take the next step in their education.
- Grow Fast: Learn on the job, with full training and support.
- Achieve: Hit daily KPIs and contribute to departmental sales success.
What You’ll Bring
- Excellent communication and relationship-building skills.
- A proactive, organised mindset with attention to detail.
- Experience in sales or customer service (not essential — we’ll train you!).
- Familiarity with Microsoft Office; CRM experience is a bonus.
Why QA Higher Education?
We partner with top UK universities to deliver high-quality programmes to over 17,000 students worldwide. We’re passionate about making education accessible and creating a diverse, inclusive workplace where you can thrive.
Ready to Start Your Journey?
If you’re driven, curious, and excited to make a difference, we want to hear from you. Apply today and be part of something transformative.
#GraduateJobs #SalesCareers #QAHE #HigherEducation #LondonJobs #BirminghamJobs #StartYourCareer
- E1 7HT
- Ref. : 1000009183
- Software Development Team Leader
Location: Flexible
Your Role:
You will work as part of the team to provide C#, MVC, ASP.Net, ASP.Net Core and SQL development services and support to the existing business solutions and technologies. Support the team as it transitions to Azure. Work with the team to ensure that core applications and strategies are aligned. Complete team leadership duties to a team of Software Developers.
Key Responsibilities:
Develop and maintain application and reporting systems/solutions
Develop and maintain data maintenance, migration and interfacing routines
Develop and maintain core database structures and technologies
Undertake testing of system components
Provide implementation and post implementation support
Complete bug fixes and development enhancements
Provide support for application systems and solutions ensuring that incidents are dealt with in an accurate and timely fashion
Comply with and adhere to the documented quality standards and methods for development
Gain an in-depth knowledge of our key business database, reporting and application systems
Lead a team of supervisors – mentoring, coaching, track KPIs
Key Skills / Experience Required:
Experience in MVC C# Development
Experience in ASP.Net C# Development
Experience in ASP.Net Core C# Development
Experience in REST APIs
Experience in React Development
Experience in Microsoft SQL development, SQL applications support or a similar role
Hands on experience with MS SQL
Knowledge of CICD Pipelines using Jenkins
Knowledge of Terraform
Knowledge of containerization with Docket and Kubernetes
Knowledge in Azure App Service
Knowledge in Azure Logic App
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
- G2 5AH
- Ref. : 1000009181
- UK
- Other
- Defence Learning Solutions Manager
Location: Flexible – UK Wide
Your Role:
As a strategic learning solutions consultant you will lead the design, development, and delivery of innovative digital training solutions for the UK Defence sector. You will have a deep expertise in JSP822 and Defence training frameworks with the ability to work closely with Defence Primes to shape and sell impactful learning strategies. The successful candidate will support the development of solutions using both QA Ltd offerings and non-QA products and services, ensuring flexibility and client-centricity.
Key Responsibilities:
Lead the consultation, design, and implementation of digital learning solutions aligned with JSP822 and Defence
Systems Approach to Training (DSAT).
Engage with Defence Primes and MOD stakeholders to identify training needs and co-create tailored solutions.
Translate operational and compliance requirements into scalable, digital learning programmes using modern instructional design methodologies.
Act as a subject matter expert on JSP822, ensuring all solutions are compliant and auditable.
Support business development activities, including client engagement, proposals, bids, and presentations.
Key Skills / Experience Required:
Proven experience in learning consultancy or instructional design within the Defence sector.
Strong working knowledge of JSP822 and Defence Systems Approach to Training (DSAT).
Demonstrated success in client engagement and solution selling, particularly with Defence Primes.
Experience designing and delivering digital learning solutions, including eLearning, virtual classrooms, and blended learning.
Ability to work across a range of learning technologies and content providers, including QA Ltd. and non-QA solutions.
Excellent communication, stakeholder management, and presentation skills.
Relevant qualifications in Learning & Development, Instructional Design, or Defence Training (e.g., DSAT, TAP, CIPD).
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
- TBC
- Ref. : 1000009179
- UK
- Other
- Client Partner (Systems Integrator/Integration)
Location: Flexible – UK Wide
Your Role:
Strategic Sales Executive to lead business development within the systems integration sector. You will have Focuses on engaging systems integrator's to develop and influence bid strategies to include digital skills training as a value-add component.
Key Responsibilities:
Identify and pursue sales opportunities within Systems Integrators and their delivery ecosystems.
Influence bid strategies to include digital skills training as a value-add component.
Drive sales through both direct engagement and indirect channels via integrators.
Key Skills / Experience Required:
Existing network within systems integrators (e.g., Capita, CGI, Leidos, Deloitte, Capgemini, Fujitsu etc.).
Proven track record in B2B sales, preferably within the defence or public sector.
Experience engaging with senior stakeholders in complex, matrixed organisations.
Understanding of defence procurement processes and bid team dynamics.
Strong knowledge of digital skills and training solutions.
Familiarity with Government programmes and digital transformation initiatives.
Experience in consultative or solution-based selling.
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
- TBC
- Ref. : 1000009178
- UK
- Other
- Client Partner (Defence Sector)
Location: Flexible – UK Wide
Your Role:
Strategic Sales Executive to lead business development within the defence sector. You will have Focuses on engaging with bid team leads at major defence primes to position and sell digital skills training solutions. You will also work through these primes to reach and influence defence end clients, ensuring our training offerings are embedded in major programmes and contracts.
Key Responsibilities:
Identify and pursue opportunities to sell-through key defence prime large government defence contracts, establishing the specific stakeholders managing defence contracts in the primes and taking ownership of contacting, positioning QA and building relationships.
Identify and pursue sales opportunities within defence primes and their supply chains.
Influence bid strategies to include digital skills training as a value-add component.
Drive sales through both direct engagement and indirect channels via primes.
Key Skills / Experience Required:
Existing network within UK defence primes (e.g., BAE Systems, Thales, Leonardo, etc.).
Proven track record in B2B sales, preferably within the defence or public sector.
Experience engaging with senior stakeholders in complex, matrixed organisations.
Understanding of defence procurement processes and bid team dynamics.
Strong knowledge of digital skills and training solutions.
Familiarity with MOD programmes and digital transformation initiatives.
Experience in consultative or solution-based selling.
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
- TBC
- Ref. : 1000008451
- London (Middlesex Street)
- London
- 🌟 Lecturer – Computing, Sessional
📍 Location: Northumbria University, London (QAHE), Middlesex Street
We’re excited to offer a flexible teaching opportunity at Northumbria University, London. If you're passionate about computing education and looking to contribute to a dynamic academic team on a sessional contract basis, this role could be a great fit.
🚀 About the Role
As an Associate Lecturer, you’ll deliver high-quality teaching across computing-related modules, including areas such as Project Management, AI, Cyber Security, and Software Development. You’ll support student learning, contribute to curriculum development, and collaborate with internal and external stakeholders.
This role is ideal for academics seeking flexible engagement while making a meaningful impact on student success.
🎯 What We’re Looking For
We’re seeking a dedicated educator with:
✅ Experience teaching HE students in computing or related disciplines
🎓 A Master’s degree in a relevant subject (Doctorate desirable)
💡 Specialism in one or more areas: Cloud Computing, AI, Cybersecurity, Networking, Data Science, Project Management etc.
🧑🏫 Familiarity with VLEs and digital learning tools
🤝 Strong communication and teamwork skills
🌱 Why Join Us at Northumbria London?
• Flexible sessional contract with opportunities to grow
• Be part of a collaborative and innovative academic team
• Support diverse learners in achieving their goals
• Contribute to curriculum innovation and quality assurance
✅ Join Us
At QA Higher Education, we believe education should be transformative and accessible. We celebrate diversity and welcome candidates from all backgrounds. If you're ready to lead with impact and help students find their place in the world, we’d love to hear from you.
📌 Please note: Successful candidates will be required to complete a basic DBS check.
#qahighereducation
#computerscience
#computing
#lecturer
#masters
#phd
#london
#cybersecurity
#networking
#datascience
#projectmanagement
#AI
#softwaredevelopment
- E1 7HT
- Ref. : 1000008449
- London (Middlesex Street)
- London
- 🌟 Lecturer – Computing/ Project Management, Sessional
📍 Location: Northumbria University, London (QAHE), Middlesex Street
We’re excited to offer a flexible teaching opportunity at Northumbria University, London. If you're passionate about computing education and looking to contribute to a dynamic academic team on a sessional contract basis, this role could be a great fit.
🚀 About the Role
As an Associate Lecturer, you’ll deliver high-quality teaching across computing-related modules, including areas such as Project Management, AI, Cyber Security, and Software Development. You’ll support student learning, contribute to curriculum development, and collaborate with internal and external stakeholders.
This role is ideal for academics seeking flexible engagement while making a meaningful impact on student success.
🎯 What We’re Looking For
We’re seeking a dedicated educator with:
✅ Experience teaching HE students in computing or related disciplines
🎓 A Master’s degree in a relevant subject (Doctorate desirable)
💡 Specialism in one or more areas: Cloud Computing, AI, Cybersecurity, Networking, Data Science, Project Management etc.
🧑🏫 Familiarity with VLEs and digital learning tools
🤝 Strong communication and teamwork skills
🌱 Why Join Us at Northumbria London?
• Flexible sessional contract with opportunities to grow
• Be part of a collaborative and innovative academic team
• Support diverse learners in achieving their goals
• Contribute to curriculum innovation and quality assurance
✅ Join Us
At QA Higher Education, we believe education should be transformative and accessible. We celebrate diversity and welcome candidates from all backgrounds. If you're ready to lead with impact and help students find their place in the world, we’d love to hear from you.
📌 Please note: Successful candidates will be required to complete a basic DBS check.
#qahighereducation
#computerscience
#computing
#lecturer
#masters
#phd
#london
#cybersecurity
#networking
#datascience
#projectmanagement
#AI
#softwaredevelopment
- E1 7HT
- Ref. : 1000009158
- Birmingham (Louisa Ryland House)
- Birmingham
- Student Welfare Advisor to Students within Higher Education
Birmingham, 3-Month Fixed Term Contract
Hybrid Working (2 days working from home)
Monday – Friday 8.30-5pm & 9-5.30pm & 9.30-6pm
Do you have experience of supporting and guiding students or clients or patients in need of advice, information or help? Are you calm, collected and reassuring? If so, we have the perfect opportunity for you!
About our role: As Student Welfare Advisor you will have the knowledge & ability to provide advice, guidance and information on personal, predominantly welfare and disability related issues to students at each stage of the learner pathway.
Our role will also involve providing advice, guidance and information to Faculty and Business Support teams on supporting students to overcome personal barriers to learning, working closely our partner Universities to provide a structured system of support in line with our processes and policies.
Our role is Monday to Friday business hours with flexibility to cover up to 6pm once or twice per week.
Here’s a flavour of what’s involved: (click through to read the JD)
Responsible for the delivery of provision of student welfare services, including one
to-one appointments, workshops and events, accommodation advice and
support, funding/financial advice and student health advice (all advice to be
within specified policies), learning support and disability support.
To be a member of the safeguarding team, assessing risks and delivering training
to staff
Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate.
Assessing and making Safeguarding referrals and providing appropriate support
and assistance providing an emergency service for students in immediate
distress.
Bring your experience:
Ability to be a credible source of guidance & support to academic &
professional services colleagues on student issues that may evoke
concern and risk & duty of care e.g., mental health, urgent incidents,
fitness to study, sexual violence, forced marriage, safeguarding.
You will have a proven track record of developing and/or implementing inclusive
policy and practice in an organisational context.
Experience in working in Higher Education would be ideal but not essential.
Experience of developing and embedding good practice into service delivery.
Developing & embedding good practice into service delivery.
Some knowledge ranging from child protection, adult at risk and prevent legislation, state benefits, housing legislation would be ideal.
Up to date knowledge and experience of inclusion, disability and diversity legislation and frameworks.
#welfare
#studentwelfare
#mentalhealth
#studentsupport
#Birmingham
#Contract
#healthandsocialcare
- B3 3PL
- Ref. : 1000008793
- London (Rosebery Avenue)
- London
- Credit Control Team Leader
Location: London Campus
Hours: Full-Time, Monday–Friday 9:00am–5:30pm (1 day working from home)
Are you a confident leader with a strong background in credit control and income management? Do you thrive in fast-paced environments and enjoy making a real impact? If so, QA Higher Education has an exciting opportunity for you!
Role Summary
As Credit Control Team Leader, you’ll lead a dynamic team across multiple locations, overseeing the full revenue collection cycle for QA Higher Education. You’ll manage four distinct sales ledgers tied to key education partners, ensuring efficient cash flow and accurate financial reporting.
Key Responsibilities
Oversee revenue creation and collection across four sales ledgers, ensuring timely reconciliation and reporting.
Deliver insightful financial analytics to senior leadership to support strategic decisions.
Manage high volumes of communication with internal and external stakeholders, both face-to-face and remotely.
Lead and support a team of three direct reports, fostering performance and development.
Drive debt collection efforts, manage instalment plans, and follow up on Student Finance England approvals.
Support the Credit Manager with operational tasks, including process improvements and workflow optimisation.
What We’re Looking For
Strong leadership and communication skills
Experience with CRM systems and accounting databases (desirable)
Proficiency in Microsoft Office applications
Experience in database management (desirable)
Self-motivated, adaptable, and calm under pressure
Why QAHE?
At QA Higher Education, we’re passionate about helping people find their place in the world. We celebrate diversity and are committed to creating an inclusive environment for all. As an equal opportunity employer, we welcome applicants from all backgrounds.
How to Apply
Click the Apply Now button and take the next step in your career with QA Higher Education.
#income
#finance
#creditcontrol
#hiring
#customerservcie
#education
#London
#LifeAtQA
- EC1R 4TF
- Ref. : 1000009184
- Home Based
- Other
- Learner Support Specialist
Home based
12 months contract
In this role you will offer guidance and support to enable neurodivergent/disabled learners to achieve their aspirations and goals. You will deliver effective teaching, learning and support to learners for qualifications and their individual needs.
Role Responsibilities:
Deliver engaging and creative interventions to meet the needs of the learner
Deliver interventions and evidence progression monthly to meet the targets set for the learner
Motivate, enable and drive learners to achieve their goals through outstanding support
Create individual learner support plans tailored to learner’s individual needs
Provide continuous and effective Information, Advice & Guidance to learners
Provide pastoral support to learners as required to aid engagement & achievement of their goals
Deliver and facilitate teaching, learning and support that encourages accelerated and autonomous learning
Support the learning process through the development of learning resources.
Engage and coach the learner’s Employer/Mentor to provide adequate support and guidance
Your Experience/Skills:
Experience of and a proven track record of working with SEND learners
Proven track record of consistently exceeding targets
Knowledge and/or experience in Safeguarding
Understanding of the SEND Code of Practice
- HOMEBASED
- Ref. : 1000009167
- Leeds (Brewery Wharf)
- Yorkshire
- Job advert
Role: Senior Sales Manager
Location: Leeds
Your role will be part of the wider Sales team, driving commercial success. You will manage, motivate and develop a team of up to 11 individual contributors to achieve or exceed quarterly revenue targets of up to £1.5 - 2M.
Key Responsibilities:
Assigning activity and communicating clear performance expectations, objectives and key results
Monitoring day to day activity and progress and addressing drops in productivity
Coaching and developing team members to enhance their sales competence and achievement of targets
Support the team with problem solving and decision making where appropriate
Actively involved in large deals, role modelling effective sales techniques
Acting as a point of contact for client issues
Champion a working environment which aligns with the QA Spirit
About you:
Knowledge of QA business solutions
Knowledge and Experience of the learning and development / training industry – Instructor Led or eLearning
Awareness of the importance of customer centricity and team collaboration
Knowledge of how to set SMART performance objectives
Awareness of typical KPIs and financial metrics in a customer centric / sales environment
Demonstrable knowledge of how to analyse problems and develop solutions
Coached and mentored sales individual contributors
Experience of working in a customer centric, fast paced, matrix environment
Created and achieved against personal development plans
Ideally educated to degree level or equivalent or a sufficient level of experience in a similar role
- LS10 1NE
- Ref. : 1000008554
- London
- London
- Data Apprenticeship Tutor
Home based/travel to site if required
Job Summery
Teaching Data Apprenticeship programmes at Level 3 & 4 as part of our programme delivery, aimed at empowering individuals and organisations to unlock the power of data. You’ll design and deliver cutting-edge training programs in database design and visualisations using industry standard software. Finally, you’ll get the opportunity to collaborate with subject matter experts to develop and refine learning content that empowers learners to excel in the evolving data landscape.
Role Responsibilities:
Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations.
Collaborate and innovate with subject matter experts to develop dynamic and engaging courses and other high-impact learning assets that drive growth. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required.
Champion quality and innovation by upholding the highest standards of excellence and drive innovation as a key ambassador for our renowned training programs.
Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever[1]evolving field of data science – 3 days of free training on any of our courses available
Your Experience/Skills:
Experience in using data tools such as: PowerBi, Tableau, Data Storytelling, SQL
Proficient in the use of programming languages: Python. SQL
Experience in using and good knowledge of: Data manipulation & visualisations, Data modelling, Data architecture and cloud, Data analytics and statistics
Desirable knowledge of apprenticeships and work-based learning
Desirable knowledge of the Ofsted Common Inspection Framework
Desirable industry experience with teaching/ coaching experience
Passion for lifelong learning and development as a profession
- TBC
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