Experienced Academic Administrator for our Northumbria University London Campus 
London based, Maternity Contract, Hybrid working (on campus and working from home)            

Do you have strong administration experience ideally within the education sector? If so, we have the perfect opportunity for you!    

About our role: As Academic Support Specialist you will proactively deliver effective and efficient academic administrative support mainly through our student CRM system. You will work alongside a small team and take part in various academic processes and tasks to ensure our student journey is enjoyable. 
Good IT, Word and Excel skills a MUST 

The role is initially a maternity contract for a 12-month period based in London where you will be expected to come into the office up to three times per week.  


Here’s a flavour of what’s involved: (training provided) 
Provide guidance and advice to academic staff on the application of Northumbria University’s procedures 
Support for progression and awards boards including preparation prior to the board and communicating student awards and progressions post board. 
Supporting academic misconduct meetings. 
Support for Student-Staff Programme Committee meetings and the facilitation of good practice in the programme. 
Assessment monitoring including invigilation, arranging exam paperwork and exam-packs 
Liaising with London Programme Leaders to ensure Programme Handbooks are up to date at the start of the year and new intakes. 
Manage the Programme Support mailbox and resolve queries. 
To support the Visa Compliance Audit; ensuring all deadlines are met within a timely manner 
To support, communicate and process Change of Circumstances request 
To support the student enrolment process 
Work collaboratively with the Student Progress team, Ask4Help team and wider university support team to ensure students are supported through their studies 

Bring your experience: 
Previous experience in administration. 
Experience in working with MS Excel. 
Demonstrable success in building good relationships with key internal and external parties. 
Experience of multi-tasking and delivery to agreed timescale. 
Experience of planning and organising the activities of self-and/or others. 
Demonstratable knowledge of the education sector.  

#administrator 
#administration 
#highereducation  
#london  
#LifeAtQA 
#hybrid  
#academicsupport 
#registry 
#academicrecords 
#studentsuccess  

A little more about us: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. 
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.  
 
 
Apply today - Simply hit the apply button. 
 
Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. 
We look forward to hearing from you!   
 
The successful candidate will be required to undertake a DBS check.