- Ref. : 1000007106
- Cheltenham (Delta House)
- Gloucestershire
- The role: Cyber Trainer OSCP or OSEP
Location: Gloucester - Commutable OR London - Commutable
Working environment: Virtual + In-person Training, travel is required
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
About the role:
Deliver high quality learning events to all of our learners in a variety of settings i.e., Classroom, Virtual and attended from anywhere. The portfolio topics can be standard or customised professional. Share your expertise internally and externally and build positive relationships.
Applicants must hold or be prepared to undergo Developed Vetting (DV) once in post as requirement for this role.
About you:
Ideally you will be qualified in one or more Cyber certifications
If you have experience delivering accredited training both classroom and virtually, demonstrable success of managing and resolving learning environment issues, are creative and innovative in selecting and adapting strategies to help our learners learn then this could be the role for you.
• Hold a current OSCP certificate, and desirable to hold OSEP certificate.
Our competencies for delivery include:
Ethical Hacking
General Cyber Skills
Cryptography
Malware
Reverse Engineering
A knowledge of Training Development (desirable)
A ‘day in the life’ of a Trainer
Most days you’ll be delivering engaging learning events/training sessions/workshops to our learners in a classroom or virtual setting, with cohort numbers from 8 people plus. You’ll be sharing your subject matter expertise and knowledge of working in industry. Other days you’ll design and develop new learning materials based on client briefs and work on developing your own skills and knowledge to keep your expertise fresh.
A little about QA:
At QA, our mission is powering people’s potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today.
Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
- GL53 7TH
- Ref. : 1000007445
- London (Rosebery Avenue)
- London
- Careers Advisor
QA Higher Education, London
Monday-Friday 9am-5.30pm 4 days on campus, 1 day working from home.
Do you have experience within in the Careers Guidance & Employability sector? Are you keen to work with our Higher Education Students (many of whom are international students) to help guide & place them into employment?
With your qualified knowledge & experience of the employability sector along with having good IT skills ideally including the ability to navigate different online learning platforms etc., then we have the perfect opportunity for you!
About our role: Working within our Careers and Employability service, you will provide careers support to our postgraduate and undergraduate students to enhance their employability skills and career planning.
Here’s some of what’s involved: (click through to view the full JD)
Deliver high quality bespoke career guidance appointments to students and graduates to allow them to make informed decisions about their future career.
Create and deliver workshops and group sessions (such as induction/class drop-ins) informing and promoting the student population and faculty members of our careers & employability service.
Help students to access and make the best use of careers resources and online platforms, using effective listening and questioning skills to accurately diagnose each student’s need.
Encourage students to attend workshops and/or a 1:1 appointment with a Careers Advisor based on their careers/employability requirement, managing the booking system to ensure workshops and appointments are resourced effectively.
Actively develop knowledge of current careers and employability information and trends and contribute to the updating and production of printed and online resources, under the guidance of the Senior Careers Manager.
A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
#LifeAtQA
#highereducation
#london
#careersguidance
#employability
#careersservice
#studentsupport
- EC1R 4TF
- Ref. : 1000007342
- Birmingham
- Birmingham
- Welfare Advisor to Students within Higher Education
Birmingham, Fulltime & Permanent Role
Hybrid Working Monday – Friday 9-5.30pm & 9.30-6pm
Do you have experience of supporting and guiding students in need of advice, information or help? Are you calm, collected and reassuring when faced with a crisis? If so, we have the perfect opportunity for you!
About our role: As Student Welfare Advisor you will have the knowledge & ability to provide advice, guidance and information on personal, predominantly welfare and disability related issues to students at each stage of the learner pathway.
Our role will also involve providing advice, guidance and information to Faculty and Business Support teams on supporting students to overcome personal barriers to learning, working closely our partner Universities to provide a structured system of support in line with our processes and policies.
You will ideally have knowledge in the government benefit system and housing regulations etc. and dealt with various crisis matters for example homelessness, financial hardship, violence, abuse etc.
Here’s a flavour of what’s involved: (click through to read the JD)
Responsible for the delivery of provision of student welfare services, including one
to-one appointments, workshops and events, accommodation advice and
support, funding/financial advice and student health advice (all advice to be
within specified policies), learning support and disability support.
To be a member of the safeguarding team, assessing risks and delivering training
to staff
Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate.
Assessing and making Safeguarding referrals and providing appropriate support
and assistance providing an emergency service for students in immediate
distress.
Bring your experience:
Ability to be a credible source of guidance & support to academic &
professional services colleagues on student issues that may evoke
concern and risk & duty of care e.g., mental health, urgent incidents,
fitness to study, sexual violence, forced marriage, safeguarding Essential
You will have a proven track record of developing and/or implementing inclusive
policy and practice in an organisational context. Desirable
Experience in working in Higher Education Desirable
Developing & embedding good practice into service delivery Essential
Knowledge of Child Protection, Adult at Risk and Prevent legislation. Essential
#welfare
#studentwelfare
#mentalhealth
#studentsupport
#studentguidance
#birmingham
- M1 6FQ
- Ref. : 1000007458
- London (International House)
- London
- The role: HR Adviser – Employee Relations
Location: London/Slough
Working environment: Hybrid Working
Contract: Fixed Term (6 months Maternity cover)
Hours per week: 37.5 hours per week
Pay type: Competitive salary + benefits +3 free training days
At the core of our business lies the belief that people are our greatest asset. Our dedicated team is always there to lend a helping hand, whether it's enhancing performance, resolving conflicts, promoting well-being, or adapting to change.
We take immense pride in our People advisory team, who work hand in hand with our managers and employees to find the best solutions for both our people and our business.
This role is centered around employee relations in a dynamic and evolving environment. We are seeking someone who is solution-oriented, brimming with innovative ideas, possesses a composed and thoughtful approach, and has comprehensive experience in all aspects of employee relations.
Our team plays a pivotal role in shaping our business culture and making a meaningful impact.
Day in the life of HR Adviser
Engaging with external legal partners
Supporting Senior People Partners with organisational change e.g., short term absence, grievance meetings, performance reviews, restructures, TUPE etc.
Ideally, you’ll have advised on multiple scenarios from being raised at performance/disciplinary through to Employee Tribunal. Finally, you’ll need confidence and tenacity when it comes to advising multiple stakeholders and ensuring actions you’ve advised on are followed up.
Contribute to the review and development of People policies and procedures in accordance with the employment law framework and support the implementation process across the business.
- E1W 1UN
- Ref. : 1000007436
- London (International House)
- London
- Role: Senior Learning Design and Editorial Manager
Location: London (hybrid)
QA has an exciting opportunity for a Senior Learning Design Manager to join the business at a key stage of its growth. In this role you will collaborate with team members and subject matter experts to understand the source content. Leading a fast-paced Learning Design team in the creation of our digital and blended learning content activities.
Playing a key role in implementation of novel or transformation projects, leading on improvement, and liaising with internal and external stakeholders, including adjacent content functions. Maintaining a quality oversight for content and being the point of escalation in the case of queries or issues in need of higher-level intervention.
You will work closely with production teams who will design and create the assets for courses, support the Head of Content and design with the day-to-day activities of the Learning Design Team, and coach and mentor.
Responsibilities:
Developing and refining methods of designing content and providing final quality sign-off where required
Working with the Head of Content Design and Development to maintain operational oversight of an agile team and managing resourcing for the team
Leading the learning design function to engage with clients, learning architects & learning technologists
Acting as an escalation point for the team on content and service issues across multiple projects, and handling wider-impact issues
Championing high quality in UX and accessibility principles for content on-platform, with due regard to diversity and inclusion
Working with other senior content and learning Design team members across Bespoke, Apprenticeships and Digital/Blended, to ensure consistency and quality across our product portfolios
About you:
Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles
Excellent people management and stakeholder management skills
Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning
Experience producing digital content preferably in an eLearning supplier role
Experience delivering and incorporating learning design into products
Experienced people manager with track record in quality and sound operational management practice
A little more about QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of Circus Street, Cloud Academy and QA.
#LI-AW1 #LI-hybrid
- E1W 1UN
- Ref. : 1000007447
- Cardiff (Uni of South Wales)
- Wales
- Experienced Administrator for our Higher Education Campus
Pontypridd based on campus at the University of South Wales
Fulltime Monday to Friday (can be flexible), maternity contract 12-month contract.
Do you have strong administration experience ideally within the education sector (preferred) or within a busy customer-based function where organisation and communication are key? If so, we have the perfect opportunity for you!
About our role: As Student Support Administrator you will be responsible for activities associated with administration, student support, communication and teamwork within a Higher Education environment. The position has both an administrative and service focus with student support at their heart so your day will be spent actively working directly with our international students and lecturers, admissions, welfare and library services staff.
Good IT & systems experience, Word and Excel skills a MUST
Here’s a flavour of what’s involved: (please click through to see the full JD)
Administration to develop and assist the maintenance of consistent and accurate data and documentation along with the organisation, communication, reporting and preparation of activities such as staff and student meetings.
Student support to provide first line face to face, email or telephone support for students in relation to academic assessment procedures, hand in dates and signposting to university regulations.
Communication and teamwork to develop processes and procedures alongside other QA staff to ensure the highest level of customer service is being given be it by phone, email or face to face.
Bring your experience:
Sound administrative experience preferably within the education sector.
Experience of multi-tasking and delivery to agreed timescale.
Experience of managing and prioritising workload
Excellent communication skills
Excellent literacy, numerical skills and Excel skills
Team player
Flexible and adaptable to change.
Well organised and methodical
A little more about us: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations.
Apply today - Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
#highereducation
#pontypridd
#administration
#studentsupport
#administrator
#education
- WALES
- Ref. : 1000007358
- Slough
- Berkshire
- Role: Apprentice People Services
Location: Slough - Hybrid ( 2-3 days a week)
About QA:
QA is the UK's leading provider of tech and digital skills, including funded workplace learning programmes and apprentices. We’re currently on an exciting growth trajectory and are looking to welcome an Apprentice into our internal recruitment team. We offer hybrid working (1/2 days in office) so when you’re not in the office, you can work from home.
We play a key role in tackling the UK’s alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies to help provide innovative solutions for these much-needed training shortages. We’re talking some of the largest global brands!
About the Position:
Are you someone who’s looking to get started in a brand-new career, or wants to take a shift in their current one? If you’re looking for an exciting opportunity in an office environment with a progressive Team and Company, where you can really develop new skills and start a rewarding career this may be the perfect role for you!
You’ll be joining QA as an Administrator Apprentice for our People services Team, providing support with various admin tasks that are vital for our efficiency and continued success. Also working as part of our wider HR team, you’ll play a key role in the continued growth of QA.
Key Responsibilities:
Support the PS team with the initiation and progress of background checks including employment references, Right to Work checks, criminal disclosure and BPSS checks.
Support with required disclosure check renewals and new checks as identified by the PS team leader or the business.
Check the background check portal on a daily basis, updating relevant systems and informing employee and line manager when clearance has been received.
Initiate any risk assessment following unclear checks, escalating to PS Team Leader for sign-off.
Maintain Sostenuto (SOS) call management system, ensuring that all calls and queries are logged, responded to where necessary and the appropriate audit trails are available
About You:
You’ll need a positive attitude towards getting the job done, while working to support the people services team, a desire to learn and provide an excellent service.
Excellent attention to detail.
Computer literate and proficient with Microsoft Office; Outlook, Teams, Excel, Word, etc.
Great written and spoken communication skills.
- SL1 1SG
- Ref. : 1000007398
- London (International House)
- London
- The Role: Customer Success Director
Location: London, International House
Contract: Full time, 37.5 hrs per week
Package: Competitive base salary with commission package
About the role
You will be the main owner of strategic client accounts and will be responsible for understanding their goals and requirements, driving success across client programs in collaboration with the Onboarding & Delivery teams, and taking ownership and responsibility of renewals to meet revenue targets.
This role will represent the voice of the customer need and will ensure we are facilitating solutions that meet customer needs. You will provide expert guidance and advice and ensure positive experiences at every stage and touch point allowing us to build long term partnerships that maximise our Net Revenue Retention (NRR) whilst supporting our New Revenue teams with ongoing contract growth.
As a Customer Success Director, you will play a key role in driving customer goals, product utilisation and business growth by ensuring healthy engagement, success and retention whilst applying a constant growth mindset against our customer base which typically have contracts between 1-6 years.
Day in the life of a Customer Success Director
You will manage a portfolio of clients serving as their primary business point of contact throughout their customer journey with a focus on Retention and Success whilst our New Revenue teams drive growth.
You will be required to understand customers’ business value drivers, success criteria, and KPIs to develop account plans (actionable blueprints by which the Customer Success, Service Delivery and customers can achieve mutual success).
You will also be expected to work in collaboration with New Revenue teams to support growth of these accounts to multi-year, £1m+ partnerships
You will be driving relationships with program owners, sponsors, advocates and key subject matter experts to drive success and measurable outcomes that prove ROI.
- TBC
- Ref. : 1000007457
- Cheltenham (Delta House)
- Gloucestershire
- The role: Sales / Senior Account Manager / Business Development Manager
Location: Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with commission
Job purpose:
You will join QA as a Senior Client Relationship Manager; your focus will be to grow your account base by nurturing your existing customers as well as acting as a mentor across the team to support them to win business.
About you:
If you have experience working in B2B sales in a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Senior Client Relationship Manager
Lead client meetings to understand their business in order to deliver an impactful solution
Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance
Design a high-level creative solution to meet the client’s needs with the support from the bids team and subject matter experts to create a compelling solution
Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off
Measure the strategic value being added to client account
Develop strategic relationships with client C-Suite and other senior stakeholders
Sounds great, doesn’t it?! And in return we will offer you
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
- GL53 7TH
- Ref. : 1000007092
- NU Pathway - Newcastle
- Newcastle
- Tutor in EAP (English for Academic Purpose)
Newcastle based at Northumbria University
On campus teaching at Northumbria University Newcastle
Sessional - Associate contract
Are you an experienced tutor in EAP, with experience teaching international students looking for an associate contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success? If so, we have an exciting opportunity to establish a new QAHE Pathway College embedded into the campus at Northumbria University. The Pathway is focused on delivering a high-quality student experience to achieve academic success, to realise this aim we a seeking a passionate EAP tutor to join us.
A little more about the role: As Lecturer, you will contribute to the teaching of EAP subjects at level 3, 4 and 6. If empowering each student to reach their potential appeals to you…. Apply today!
What you’ll get up to:
Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours.
Complete an administration required including registers, student feedback, progress monitoring, input and monitor results on your modules sponsor reports, etc.
What you’ll bring to the team: Please see the attached job descriptions for our role.
Candidates should have:
TEFLQ status (e.g. a DELTA or MA in TESOL / Applied Linguistics)
Experience of teaching English for Academic Purposes to international students
Experience of teaching English for Academic Purposes at level 3 and level 4
A BA / BSc or equivalent qualification in a relevant area
Ideally an MA / MSc or equivalent qualification in a relevant area
Ideally, candidates will have experience of teaching international students in a UK HE environment.
A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver and International Foundation Programmes (IFP) and International Year One in Business. Medical Foundation, Pre Masters in Business. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. Premasters level 6 allows entry into level 7.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#EAP
#English
#Newcastle
#DELTA
#TESOL
#LifeAtQA
#Lecturer
#tutor
- NE1 8ST
- Ref. : 1000007130
- London (Rosebery Avenue)
- London
- Security Officer
QA Higher Education, London Holborn Campus
Fulltime & Permanent 2pm-10.30pm Monday to Friday
About our role: As Security Officer you will have the experience to deliver and monitor a streamlined campus security service by monitoring students, staff, visitors and other persons to guard against theft, unauthorised admittance and to maintain security of the premises.
Here’s some of what’s involved: (please click through to view the full job description)
Ensure all security procedures are followed, carrying out required checks and processes in order to provide a safe environment.
Check that all students/Staff entering the building have a valid student card.
Ensure any new students are directed to the Student Services Department to be issued with a pass.
Patrol the building on a regular basis to ensure students are adhering to site processes and regulations.
Ensure any visitors to the building are registered and issued with a Building Visitor Pass.
Respond to any building alarms and investigate disturbances.
Write reports of any irregularities including equipment or property damage, theft, presence of unauthorised persons or unusual occurrences
Provide a reception service – respond to incoming telephone calls in a timely and professional manner, meet and greet all visitors to site.
Record facilities issues on the facilities log for the Facilities Team to action.
Maintain an up to date understanding of QA’s Health & Safety policy.
Help co-ordinate evacuation of the centre in the event of an emergency and to provide support and co-ordination of calls for First Aid, Risk Assessments, Health & Safety issues etc.
Patrol the site to secure the building - ensure all doors and windows are locked and the alarm set.
Bring your experience:
SIA Badge/Requirements – knowing how to defuse or deal with a difficult altercation.
Excellent customer service experience.
Confliction resolution experience
Experience within a similar role
Ability to work well under pressure.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
#Corporatesecurity
#Campussecurity
#securityofficer
#SIAbadge
#london
#LifeAtQA
- EC1R 4TF
- Ref. : 1000007012
- Site Based
- Other
- DATA ENGINEERING TRAINER
95% Remote
Competitive Salary
Are you a data engineering professional with the desire to teach?
We’re looking for a strong Data Engineer with the capability to develop content and lead our new data apprenticeships training programme (Level 5).
As the UK's leading tech training company providing courses across all verticals, we are passionate about what we do! Looking for a good work life balance and a supportive environment? We offer that too!
What will I be doing?
*Deliver high quality teaching and learning to individuals and groups, as required
*Deliver immersive learning experiences, ensuring engagement through the use of collaboration tools
*Develop schemes of learning, lesson plans, teaching and learning materials and resources to meet the qualification requirements
*Contribute to business success by identifying and proactively pursuing opportunities for improvement, supporting the sales teams with specialist knowledge where required
*Contribute to business success by driving the completion of learner evaluations and identifying and referring opportunities for improvements
What will I need for the job?
*You should have experience as a Data Engineer in industry – You should be versed in generalist data and big data (using tools such as Python, SQL, ETL)
*You should have the ability to deliver and create content for our data engineering programme
*You should have some experience or exposure to training in house or in an educational capacity
*You should have great communication and stakeholder management skills
- DUMMY
- Ref. : 1000006376
- Manchester (St James Buildings)
- Lancashire
- The role: Student Ambassador
Location: Manchester
Contract: Zero Hour Contract
Positions Available: 3
Are you a current QAHE student looking to gain experience and develop your skills?
Our Student Ambassadors act as positive role model to give a first-hand view of the benefits of higher education and represent their university at a variety of different events and locations on both campus and at external events. They will directly work with our current students, prospective students, as well as teams across QA Higher Education.
Job purpose:
Work in partnership with our Student Relations Officers and Student Services teams on-an ad-hoc basis. Act as a positive student role-model, promoting studies at QAHE to new and potential students.
About You:
You should be willing to attend and be involved with student organisations and activities, have good verbal, written communication and organisational skills, then this could be the role for you.
A ‘day in the life’ of a Student Ambassador
Meet and greet students attending events, social clubs and activities
Complete campus tours
Assistant students with their enrolment and Induction
Informal mentoring, sharing local knowledge with new students
Carry out basic administrative duties
A little more about QA:
Students preparing for undergraduate study, working professionals looking to specialise in their field or career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
You can find out more about Life at QA here.
- M1 6FQ
- Ref. : 1000007392
- Newcastle
- Newcastle
- Lecturer in Business
Newcastle based at Northumbria University
Face to face must be able to commute to Northumbria University Newcastle
Associate contract
Are you an experienced Lecturer inBusiness, with experience in teaching general business, looking for an associate contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success?
If so, we have an exciting opportunity to establish a new QAHE Pathway College embedded into the campus at Northumbria University. The Pathway is focused on delivering a high quality student experience to achieve academic success, to realise this aim we a seeking a passionate business lecturer/module lead to join us.
A little more about the role: As Lecturer, you will contribute to the teaching of Business subjects at level 3, 4 and 6. In addition, you may be asked to module leader and will guide and support international students to develop knowledge and academic skills required to successfully progress into the university. If empowering each student to reach their potential appeals to you…. Apply today!
What you’ll get up to: Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours.
Complete an administration required including registers, student feedback, progress monitoring, input and monitor results on your modules sponsor reports, etc.
What you’ll bring to the team: Please see the attached job descriptions for our Lecturer role. Minimum undergrad qualification in a Business related subject, preferred to also post grad in a Business related subject. Ideally you will have worked with international students at level 3 and 4 however a strong interest in the development and transition of learners into level 4 and 5.
A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver and International Foundation Programmes (IFP) and International Year One in Business. Pre Masters in Business. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. Premasters level 6 allows entry into level 7.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Rate £50 per hour inc holiday pay
#Newcastle
#lecturer
#business
#studentsuccess
#northumbriauniversity
#LifeAtQA
- NE1 4AD
- Ref. : 1000007452
- Manchester (St James Buildings)
- Lancashire
- The role: Sales Executive
Location: Manchester, Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Sales Executive; your focus will be to further grow your account base by prospecting for new business using sales techniques provided and gained from our in-house sales academy and on the job coaching.
About you:
If you have experience working in B2B sales ideally in Public sector and a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Sales Executive
Prospect new business and nurture your existing client base to maximise high value and long-term opportunities
Grow your existing customers through uncovering revenue opportunities by exploring client needs
Facilitate client meetings and deliver presentations on QA’s offerings in line with the customers’ requirements/needs
Develop, and manage stakeholder relationships
Review all sales management information to strategically prioritise your sales pipeline to meet/exceed your sales targets
Generate revenue and margin to meet individual and team targets
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers across the UK are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
A little about QA:
At QA, our mission is powering people’s potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
- M1 6FQ
- Ref. : 1000007455
- London (International House)
- London
- The role: Sales / New Business / Business Development Executive
Location: London, E1W 1UN
Hybrid – 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Business Development Executive; your focus will be to prospect new business gained from both cold and warm leads and grow an account base using sales techniques gained from our in-house sales academy and on the job coaching.
About you:
If you have experience working in B2B sales, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Business Development Executive
Build a territory plan each quarter to maximize new sales opportunities
Using LinkedIn Sales Navigator, and researching your customer and their market, you will identify key decision makers to approach, with insights, to discuss and grow the QA product footprint
Identify and understand needs and build a value proposition
Prepare quotes and proposals for customers
Generate revenue and margin to meet individual and team targets
Sounds great, doesn’t it? And in return we will offer you
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
- E1W 1UN
- Ref. : 1000007439
- London (International House)
- London
- Sales – Client Relationship Manager
Location - London
Full-time / Hybrid (you’ll work in an office up to 3 days per week)
Salary: Competitive Salary + Commission
Applicants must hold or be prepared to undergo Developed Vetting (DV) once in post, if required.
Do you love generating new business as well as enjoying building relationships with existing customers?
If yes then read on, as we have the perfect role for you…
About our role:
Working in our sales team as a Client Relationship Manager, you’ll be given some clients to account manage where you’ll grow existing customer relationships, but you’ll also need to prospect for new business to grow your list of clients to maximise sales opportunities. You will be doing a good two hours a day of new business sales activity across a variety of channels and will be responsible for arranging customer meetings, prepare proposals and presentations.
What’s involved:
Prospect for new customers
Grow and maintain existing business
Use platforms like LinkedIn Sales Navigator to grow your network
Prepare quotes and proposals for customers
Bring your experience:
Experience of B2B sales would be great
Top-notch negotiating skills
Ability to build a sales-pipeline
Knowledge of consultative sales techniques
If you’ve got the drive and motivation to achieve sales targets, matched with fabulous customer-service skills and an entrepreneurial spirit, then apply today, we’d love to hear from you!
Our Benefits!
In return for your hard work, we’ll give you:
27 days holiday plus ability to purchase 5 more days
3 days a year fully paid training,
2 days a year paid charity volunteering
Medicash (healthcare moneyback scheme)
A travel season-ticket loan.
A superb Gymflex scheme
Our own BenefitsHub to receive loads of discounts
Plus more…
You’ll also have the chance to be part of the 110 Club, an amazing incentive-based reward for our Sales Teams, which will see you go on a fantastic all expenses paid VIP weekend abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona!
Want to know about QA?
We are the UK's leading provider of tech and digital skills, including funded workplace learning programs, university programs and apprenticeships. We play a key role in tackling the UK’s alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies to help provide innovative solutions for these much-needed training shortages.
Equal Opportunities
You’ll instantly be welcomed into our team and here, we celebrate our diversity. We’ve won numerous awards demonstrating our commitment to our inclusive culture. Everyone feels part of QA with our welcoming networks in place from day one.
#LI-Hybrid #LI-TH1 #LifeAtQA
- E1W 1UN
- Ref. : 1000007287
- Swindon
- Wiltshire
- The role: Customer Service Coordinator
Location: Swindon, hybrid: 2 - 3 days in office.
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you’ll provide support to colleagues, stakeholders and learners, assisting them with the delivery of our services/programmes. You’ll be the first point of contact and will provide high quality support and coordinate internal resources.
The role in more detail:
Your day will always start with a catch up with the rest of the team to keep everyone in touch on those days you’re not together and to make sure everyone has the support they need for the day.
You'll spend your busy day supporting our contracted customers by email and phone and guiding them through their booking journey – from finding the right course for them right through to making sure they enjoyed the session. You'll use our set of well-documented processes to navigate your way through a steady flow of enquiries and provide the customer a thorough and helpful response.
You will be providing quotes, making bookings, and supporting with general course queries – getting to be on the front line of our amazing account teams to provide a provide a great customer service to our customers while building up lasting relationships, both internally and externally.
Your great communication skills and spot-on attention to detail will wow the customer in each interaction.
On the 2-3 days a week you spend in the Swindon office, you'll be supported in-person, by a wonderful bunch of colourful characters and you'll get the opportunity to really immerse yourself in a very community-minded team.
So, what do you need to be successful?
A passion for delivering great customer service
Proficiency with MS Office applications
Great free-typing skills
Happy to work to tight deadlines
Be adaptable and a quick learner
Be happy to work within a bustling office environment.
What QA does:
At QA, our mission is powering people’s potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, IBM as well as small organisations to give them the competitive edge in the digital world of today. We're also Microsoft's biggest training-partner globally. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
- SN5 7WZ
- Ref. : 1000007298
- Home Based
- Other
- Senior Learning Designer/Team Leader
Location: London (hybrid working)
As a Senior Learning Designer you will be leading a small team as well as managing your own workload. This would suit someone who has managed before with a strong learning design background.
Job Responsibilities:
Lead a team of Learning Designers and/or Junior Learning Designers to design high quality, engaging and innovative blended learning programmes for QA’s core products and bespoke courses for individual client requirements.
Support the Senior Learning Design Manager with the busy day to day operations of the Learning Design team.
Escalate project risks to the Learning Design Manager with a proactive approach to mitigate challenges.
Design and develop blended learning programmes for QA’s core products and for individual client requirements.
Design, storyboard and script digital learning content and assets by applying learning design principles to effectively develop learners’ skills and knowledge.
Quality assure your team’s work in line with course requirements, style guides, and course manuals.
About you:
Line management of learning design/instructional design teams.
Managing projects concurrently to defined timescales and budgets.
Successful design and development of digital and face-to-face learning programmes, preferably in an instructional/learning design role.
Strong knowledge of educational theory and instructional/learning design principles.
And what can we offer you?
Competitive salary with a whole host of excellent benefits!
3 full training days from a wide range of courses
Continuous performance development
2 days off for charity work
Work for a company that promotes
Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners)
Work with some of the biggest brands there are!
Equal Opportunities:
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place
At QA, we’re 100% committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. As a market leader in digital education, it’s our duty to drive diversity & inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.
If you are interested please apply below.
#LI-AW1 #LI-hybrid
- HOMEBASED
- Ref. : 1000007078
- London (Rosebery Avenue)
- London
- Events Coordinator for our Higher Education Students
London, QA Higher Education
Part-time 18.5 hours per week, hours variable
About our role: As Student Relations Coordinator you will have the ability and knowledge to deliver an outstanding student experience facilitating, supporting and encouraging student engagement in social activities and events.
You'll play a vital role in facilitating the Student Activities Association working closely with volunteer student ambassadors and student social clubs to ensure best practice in all areas of the student-led provision
Here’s a flavour of what’s involved: (training provided, click the link to read the full JD)
Organise student welcome and orientation week events, such as Freshers’ days, working with the Course Directors to timetable agreed activities.
Planning and attending external events/trips with students; undertaking risk assessment prior to event/trip. These events often occur outside of normal campus working hours.
Encourage and positively promote student engagement in student-led activities and events providing training and support to equip student event organisers and volunteers with the skills to run successful activities.
be responsible for the delivery of events and activities at London campus. Embed British Values in events/ activities/ communications.
Maintain an awareness of low-cost or free events, activities and social opportunities for students in the Manchester, Birmingham and London areas, raising awareness and promoting accordingly.
Foster links with local businesses and facilities to source discounts and special offers for students
Bring your experience:
Practical experience of planning and delivering events.
Practical experience of working with international students and understanding of cultural diversity is desirable but not essential.
Excellent communication skill
Ability to engage and motivate students.
A little more about us:. QAHE is a private UK higher education provider working in partnership with universities, colleges and education specialists in the UK to recruit, market and deliver a range of programmes from foundation level to undergraduate and postgraduate degrees. We currently teach over 2,000 students from all over the world, graduating over 800 students in 2016 and providing over 25,000 hours of teaching per year across five UK locations.
Apply today - Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
#events
#studentsuccess
#studentexperience
#highereducation
#LifeAtQA
#London
- EC1R 4TF
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