- Ref. : 1000008554
- London
- London
- Data Level 3 Technical Apprenticeships Tutor
Home based/travel to site if required
Job Summery
Teaching Data Apprenticeship programmes at Level 3 & 4 as part of our programme delivery, aimed at empowering individuals and organisations to unlock the power of data. You’ll design and deliver cutting-edge training programs in database design and visualisations using industry standard software. Finally, you’ll get the opportunity to collaborate with subject matter experts to develop and refine learning content that empowers learners to excel in the evolving data landscape.
Role Responsibilities:
Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations.
Collaborate and innovate with subject matter experts to develop dynamic and engaging courses and other high-impact learning assets that drive growth. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required.
Champion quality and innovation by upholding the highest standards of excellence and drive innovation as a key ambassador for our renowned training programs.
Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever[1]evolving field of data science – 3 days of free training on any of our courses available
Your Experience/Skills:
Experience in using data tools such as: PowerBi, Tableau, Data Storytelling, SQL
Proficient in the use of programming languages: Python. SQL
Experience in using and good knowledge of: Data manipulation & visualisations, Data modelling, Data architecture and cloud, Data analytics and statistics
Desirable knowledge of apprenticeships and work-based learning
Desirable knowledge of the Ofsted Common Inspection Framework
Desirable industry experience with teaching/ coaching experience
Passion for lifelong learning and development as a profession
- TBC
- Ref. : 1000008637
- Home Based
- Other
- Learner Support Specialist (Apprenticeships)
Location: Remote
Working within the QA Apprenticeships you will offer guidance and support to enable neurodivergent and disabled learners to achieve their aspirations and goals. You will deliver effective tutorials, learning and support in line with funding and compliance requirements.
Key Responsibilities:
Create and manage individual support plans tailored to learners’ individual needs
Deliver engaging and creative learning to a caseload of approximately 45 learners each month
Manage your diary in a transparent and effective manner ensuring all learners are seen within a calendar month
Work closely with the funding and compliance team and provide detailed documentation to evidence the need for Learning Support Funding
Provide pastoral support to learners as required to aid engagement & achievement of their goals
Support the learning process through the development of learning resources.
About you:
A proven track record of working effectively with SEND learners.
A proven track record of consistently exceeding targets/KPIs
Outstanding collaboration skills
Knowledge and implementation of exam access arrangements
Flexible and agile approach to meeting learning need
Experience Required:
Teaching Qualification (Essential)
Demonstrable knowledge of neurodiversity/disability and the strategies required to maximise achievement (Essential)
Understanding of the SEND Code of Practice (desirable)
Educated at L5 and above in a related field (desirable)
A little about QA:
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.
We believe skills alone aren’t enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning.
QA is headquartered in London and New York. Learn more at QA.com
- HOMEBASED
- Ref. : 1000008592
- London (Rosebery Avenue)
- London
- Student Enrolment Advisor within our Compliance Team
4-Month Fixed Term Contract Fulltime Mon-Friday 9am-5.30pm
On Campus Customer Service Role
London Holborn
Do you have experience within a busy student facing or customer support environment? Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you!
About our role You will be responsible for verifying the eligibility of prospective students to study in our institution, ensuring student documents are all in order as required. Additionally, you will guide students through the enrolment process, providing essential information and support to facilitate a seamless transition into their chosen programs.
Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUST!
Start date 28th April or 6th May until the end of August/ early September
Bring your experience:
Good administration skills with high attention to detail.
Excellent knowledge of Microsoft Office applications, in particular, Excel and Word.
Excellent written and oral communication and interpersonal skills.
Managing a busy and varied workload, in a pressurised environment, adhering to deadlines.
Exceptional problem-solving skills with the ability to work on own initiative.
Ability to use initiative when required.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how!
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
The successful candidate will undertake a Basic DBS check.
#customerservice
#administration
#education
#excel
#qahighereducation
#enrolment
#london
#students
#graduate
- EC1R 4TF
- Ref. : 1000008589
- London (Rosebery Avenue)
- London
- Student Enrolment Advisor within our Compliance Team
4-Month Fixed Term Contract Fulltime Mon-Friday 9am-5.30pm
On Campus Customer Service Role
London Holborn
Do you have experience within a busy student facing or customer support environment? Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you!
About our role You will be responsible for verifying the eligibility of prospective students to study in our institution, ensuring student documents are all in order as required. Additionally, you will guide students through the enrolment process, providing essential information and support to facilitate a seamless transition into their chosen programs.
Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUST!
Start date 28th April or 6th May until the end of August/ early September
Bring your experience:
Good administration skills with high attention to detail.
Excellent knowledge of Microsoft Office applications, in particular, Excel and Word.
Excellent written and oral communication and interpersonal skills.
Managing a busy and varied workload, in a pressurised environment, adhering to deadlines.
Exceptional problem-solving skills with the ability to work on own initiative.
Ability to use initiative when required.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how!
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
The successful candidate will undertake a Basic DBS check.
#customerservice
#administration
#education
#excel
#qahighereducation
#enrolment
#london
#students
#graduate
- EC1R 4TF
- Ref. : 1000008587
- Birmingham (Louisa Ryland House)
- Birmingham
- Student Enrolment Advisor within our Compliance Team
4-Month Fixed Term Contract Fulltime Mon-Friday 9am-5.30pm
On Campus Customer Service Role
Birmingham City Centre
Do you have experience within a busy student facing or customer support environment? Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you!
About our role You will be responsible for verifying the eligibility of prospective students to study in our institution, ensuring student documents are all in order as required. Additionally, you will guide students through the enrolment process, providing essential information and support to facilitate a seamless transition into their chosen programs.
Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUST!
Start date 28th April or 6th May until the end of August/ early September
Bring your experience:
Good administration skills with high attention to detail.
Excellent knowledge of Microsoft Office applications, in particular, Excel and Word.
Excellent written and oral communication and interpersonal skills.
Managing a busy and varied workload, in a pressurised environment, adhering to deadlines.
Exceptional problem-solving skills with the ability to work on own initiative.
Ability to use initiative when required.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how!
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
The successful candidate will undertake a Basic DBS check.
#customerservice
#administration
#education
#excel
#qahighereducation
#enrolment
#birmingham
#students
#graduate
- B3 3PL
- Ref. : 1000008594
- Birmingham (Louisa Ryland House)
- Birmingham
- Lecturer in EAP, English for Academic Purposes
QA Higher Education, Birmingham City Centre, F2F & online teaching
£50 per hour, sessional contract, weekend Saturday & Sunday teaching some weekday teaching may also be available.
English for Academic Purposes Lecturer required on a sessional basis for our PSE, Undergraduate and Postgraduate Programmes. Are you a qualified DELTA / TEFLQ teacher with experience in teaching English for Academic Purposes to higher education students? If so….we have a great opportunity for you.
About our role: Due to planned growth and subsequent increased student admissions, QA Higher Education is looking for a qualified and enthusiastic Lecturer to teach EAP to our students on campus. Our Focus is on delivery of high-quality learning and teaching to facilitate excellent student outcomes.
Here’s a little of what you’ll be doing:
To plan, prepare and deliver EAP and Skills modules.
To mark and provide appropriate feedback on oral and written work.
To attend and contribute to CPD training sessions organised internally or externally.
To provide academic support to students on EAP and Skills modules.
To adhere to and maintain academic standards and quality assurance within the EAP team.
To provide pastoral care and support to international students on our EAP programmes.
To contribute to the wider business through sharing of best practice with the wider academic community and supporting or driving business development opportunities.
Bring your experience:
Hold a degree and Diploma in English Language Teaching to Adults (DELTA) or equivalent (i.e., MA in TEFL/ TESOL and CELTA).
Membership of the HEA would be advantageous.
A little about the Team:
The EAP team currently works across current university partners (Ulster, Northumbria and Middlesex, Solent, London Met) and teaches academic writing and study skills modules/programmes to all levels, from Foundation level 3 to Masters Level 7. The team is involved in a variety of programmes from standard pre-sessional to a rage of in-sessional courses, both assessed and unassessed.
Apply now – here’s how!
Simply hit the apply button.
Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate will undertake a Basic DBS check.
#eap #lecturer #highereducation #LifeatQA #delta #TEFLQ #qahighereducation #birmingham
- B3 3PL
- Ref. : 1000008638
- Glasgow
- Glasgow
- Role: Talent Coordinator (Apprenticeships)
Location: Glasgow
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with commission
Vacancy Closing Date Monday 7th April 2025
Your primary focus is to identify and place candidates for our services/programmes to successfully deliver against specific, measurable targets. Your role is within our expanding apprenticeships programme and is to engage with potential apprentices with a focus on matching against roles.
Key Responsibilities
Screen quality candidates using a variety of methods and work with internal/external stakeholders to deliver against targets
Arrange interviews with internal team members or customers
Timely and successful completion of all candidate required documentation/information in-line with regulations/governance
Maintain all relevant recruitment management information and report on activity accurately
Deliver high levels of customer service
Experience/ Skills
Knowledge of what excellent customer service means
A can-do attitude
Positive approach to work
Microsoft Office incl. WORD, EXCEL
Safeguarding
QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment.
This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including:
an enhanced disclosure check
Child Barring list check
qualification checks
online checks
medical fitness
identity and right to work
All applicants will be required to provide two references covering the previous three years and a Criminal
Declaration form must be completed and returned ahead of interview.
We look forward to welcoming dedicated individuals who share our commitment to safety and well-being.
- G2 5AH
- Ref. : 1000008355
- Site Based
- Other
- Data Engineering Trainer
Location: Remote
Full time/Permanent
You will be responsible for delivering both QA and vendor specific innovative professional Data Engineering, Data Science and AI courses to our clients.
As the industry evolves you will support the design and development of new innovative training courses.
Working with stakeholders to design, develop and deliver tailored training programmes to meet our client needs.
Role Responsibilities:
Attain a consistent Trainer Satisfaction Score (TSAT) of 88%+
Achieve ‘Meeting Expectations’ in trainer observation
Conduct peer observations
Capably engage with clients to understand their business need and identify an appropriate learning solution
Lead the design, development, and delivery of tailored learning programmes
Provide in-depth expert Data knowledge, offering insights on cross functionally when required
Develop and maintain stakeholder relationships
Your Experience/Skills:
Communication and Teaching: Excellent presentation, facilitation, and coaching skills to effectively deliver complex technical content in an engaging manner
Technical Proficiency: Expertise in data science programming languages (e.g. Python, R, PyTorch, Java) and data processing frameworks (e.g. Apache Hadoop, Spark) is essential. Proficient in PowerBi, Tableau or Qlik
Data Management: Strong understanding of data modelling, ETL processes, and database management (SQL and NoSQL) to design and maintain robust data architectures
Analytical Skills: Ability to perform root cause analysis, optimize data pipelines, and ensure data quality and integrity
Industry Knowledge: Familiarity with cloud computing platforms (AWS, GCP, Azure) and experience working with AI/ML engineers, data scientists, and other data professionals
Wider Knowledge: Desirable knowledge of data governance and managing data engineering projects aligned with business objectives
- DUMMY
- Ref. : 1000008429
- Birmingham (Louisa Ryland House)
- Birmingham
- Experienced Finance Administrator within our Accounts Payable Team
Birmingham, QA Higher Education
Hybrid working
Do you enjoy a fast-paced growing environment, working with a vibrant and developing team?
Working within our Accounts Payable Team as an experienced Finance Administrator you will be responsible for the end-to-end payment process of our commission payments for our UK and Overseas Agents. You will liaise with both internal and external customers, resolving queries as the arise.
Excel Intermediate knowledge is a must for our role. (e.g. Pivots, VLOOKUP and sum if functions)
Your focus:
Responsibility for the end-to-end process for agents’ ledger. Which involves:
Compile commission data for agents using multiple generations of complex agent contracts.
Validating commission claims against statements issued and bonus claims against active incentives schemes.
Processing and paying agent claims, including enforcing the authority table and posting any manual payments.
Become an expert on internal policies and processes for commission claims.
Resolve queries from recruiters, agents and senior management on submitted claims, the submission process, claims made, or payments sent.
Responsibility for raising purchase orders, supplier reconciliations, including enforcing the authority table.
Involvement/support with project work/ ad hoc support and commercial analysis
Process weekly payment runs.
Bring your experience: You will have a methodical approach and be able to prioritise your workload as it changes.
You will be a great communicator as you will be interacting with both internal and external stakeholders. Problem solving ability is a must alongside strong Excel skills.
A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
#finance
#student fees
#LifeAtQA
#highereducation
#accountspayable
#Excel
#birmingham
#hybridworking
- B3 3PL
- Ref. : 1000008411
- Birmingham (Louisa Ryland House)
- Birmingham
- Customer Service Administrator within our Income Team
Birmingham City Centre, QA Higher Education
Monday to Friday 9am-5.30pm or 8.30am-5pm, Permanent Opportunity
About our role: Are you a customer focused administrator used to dealing with large volumes of calls looking for a new and challenging opportunity within a busy & growing student income team. You might be an experienced call centre worker or perhaps a recent graduate looking for your first corporate opportunity.
Your focus: (FULL TRAINING PROVIDED) As administrator within our student income team you’ll assist students via phone, email, and in-person drop-ins with tuition fee payments and grant queries. You’’ll be managing instalment plans and ensuring timely payment collections. You’ll handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records, while building strong relationships with students to guide them on tuition fee payments.
Travel to Manchester weekly (expensed) will be required
Bring your experience:
Customer focused with good IT and computer skills
Strong literacy and numeracy skills: High proficiency in reading, writing, and mathematical tasks.
Ability to perform under pressure: capable of working effectively under tight deadlines and in high-pressure situations.
Detail-oriented and Methodical: demonstrated accuracy and attention to detail with a methodical approach to tasks.
Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how!
Simply hit the apply button.
Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
#customer service
#callcentre
#administrator
#birmingham
#student fees
#LifeAtQA
#highereducation
- B3 3PL
- Ref. : 1000008578
- London (International House)
- London
- Job title: Pricing Analyst
Location: London (3 days per week)
This is an important role within QA offering the right candidate the opportunity to make a significant contribution to business performance. You will be responsible for in depth analysis of historic pricing to identify issues review with Sales / Marketing and implement actions to improve future outcomes.
About the role:
Review of quoting, bespoke pricing proposals and other commercial decisions.
Support review of competitor behaviours to optimise our discounting and pricing approach.
Analyse pricing performance to identify trends, issues and opportunities that can be pursued to improve Learning business performance.
Develop strong working relationships with BI and Analysis team, FP&A and other Finance teams, Sales Managers & Directors, Scheduling & Ops and Marketing / Product team.
About you:
Outcome orientated with strong commercial acumen (pricing analysis and compliance experience preferred)
Understands how to convert data into insight.
Excellent data visualisation ability
Advanced Excel & PowerPoint skills, Power BI skills desirable
Solid problem solving and analytical skills
Articulate with strong verbal and written communication
Passionate about improving commercial outcomes through evidence-based decision making
Drive and enthusiasm to use business insights to identify and deliver financial or operational improvements
Strong project management and organisational skills
Strong influencing skills and ability to communicate
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.
QA’s benefits include: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications.
We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustment, if any, you require.
If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps.
QA is headquartered in London and New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-AW1 #LI-hybrid #hiring
- E1W 1UN
- Ref. : 1000008639
- Birmingham (Louisa Ryland House)
- Birmingham
- The role: Client Relationship / Sales / Business Development / Relationship Manager
Location: Birmingham - Hybrid - 3 days in the office
Contract: Full time, 37.5 hrs per week
Package: Competitive base salary with an uncapped commission
Job purpose:
You will join QA as a Business Development Executive; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.
Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities.
About you:
You will be an experienced client account / relationship manager with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B consultative sales function selling services & solutions, enjoy building new relationships, resolving solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Business Develop Executive
Lead client meetings to understand their business in order to deliver an impactful solution
Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance
Design a high-level creative solution to meet the client’s needs
Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off
Measure the strategic value being added to client account
Develop strategic relationships with client C-Suite and other senior stakeholders
Sounds great, doesn’t it?! And in return we will offer you!
- B5 4UA
- Ref. : 1000008623
- Leeds (Brewery Wharf)
- Yorkshire
- The role: Client Relationship / Sales / Business Development / Relationship Manager
Location: Leeds - Hybrid - 3 days in the office
Contract: Full time, 37.5 hrs per week
Package: Competitive base salary with an uncapped commission
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.
Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities.
About you:
You will be an experienced client account / relationship manager with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B consultative sales function selling services & solutions, enjoy building new relationships, resolving solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Client Relationship Manager
Lead client meetings to understand their business in order to deliver an impactful solution
Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance
Design a high-level creative solution to meet the client’s needs
Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off
Measure the strategic value being added to client account
Develop strategic relationships with client C-Suite and other senior stakeholders
Sounds great, doesn’t it?! And in return we will offer you!
- LS10 1NE
- Ref. : 1000008555
- Birmingham (10th Floor)
- Birmingham
- Apprenticeship Onboarding Officer
Hybrid – into nearest office (London, Manchester, Swindon, Leeds, Slough, Birmingham, Glasgow)
As an onboarding officer, you will be responsible for onboarding apprentices on to their chosen Apprenticeship.
Your primary focus is to successfully enrol our learners on to their apprenticeship programme in line with operational KPI’s and SLA’s whilst maintaining a high level of accuracy, quality and attention to detail.
A Day in The Life
Manage a caseload of learners and guide each of them through the onboarding process from application to start date.
Conduct enrolment calls with eligible learners and their employers.
Explain the Apprenticeship journey in a learner-centric manner, providing the right level of information and clearly set expectations of what is required whilst on programme.
Timely and successful completion and submission of all required documentation or information in-line with regulations and governance.
Demonstrate a high level of accuracy in submitting learner data to minimise compliance issues, meaning a high ‘first time right rate’.
Ensure a first-class onboarding experience is delivered to Learners, Line Managers, and other internal stakeholders at all levels.
Escalate risks to the Operations Team leader to ensure appropriate action is taken to mitigate them.
Maintain strong relationships with sales teams, ensuring clear and regular communication and collaboration.
Your Experience
Working to defined deadlines where high levels of accuracy are required.
Experience working within an office environment or customer service role dealing with internal and external stakeholders
Experience of working in Apprenticeships or Education (Desired)
Able to work under pressure whilst maintaining professionalism, attention to detail and accuracy.
- SN5 7WZ
- Ref. : 1000008640
- Home Based
- Other
-
SENIOR BI ANALYST (6 months Fixed term contract)
Home Based
About the role:
As a Senior BI Analyst in the QA Insights team, you will be focused on providing key data insights to our colleagues. You will be a senior member of the team delivering accurate and timely data driven analysis to stakeholders; allowing them to make informed decisions for the success of QA and our learners.
Your Responsibilities:
*Gather requirements, build/design a scope, take lead in meetings with stakeholders, test, implement, document, workshop, complete maintenance.
*Interpret and visualise data, analyse results using statistical techniques and provide ongoing reports.
*Work closely with the wider data engineering team to ensure changes are implemented in line with business requirements.
*Sharing knowledge and technical expertise to improve data analysis at departmental level.
Support the BI Platform / Infrastructure, including undertaking troubleshooting, detailed investigations and fulfilling requests.
*Leverage the team to deliver fast paced and effective responses to ad hoc analysis requests and queries.
*Manage BI Roadmap delivery ensuring resource availability and appropriate effort planning is in place prior to Sprints.
*Act as a bridge between the business functions and IT ensuring clarity of requirements for our IT team. Collaborate with IT to develop and improve underlying data.
*Contribute to the development of our data repository, translating business use and processes into technical delivery while continuing our philosophy of single source reporting.
*Identify, analyse, and interpret trends or patterns in complex data sets.
*Work with stakeholders at all levels of the organisation to help prioritise business information needs.
Requirements needed/Your Skills:
Essential:
Data Analysis Skills
Experience in producing trend/pattern analysis to track data journeys.
Visualisation
Our software of choice is Power BI, but experience in similar software (e.g. Tableau, Looker, Qlik)
DAX/SQL
DevOps / JIRA
Desirable:
Salesforce experience
Example Qualifications or equivalent experience:
PL-300: Microsoft Power BI Data Analyst
DA-100: Analysing Data with Microsoft Power BI
- HOMEBASED
- Ref. : 1000008622
- Manchester (St James Buildings)
- Lancashire
- The role: Recruitment / Sales / Business Development Executive
Location: Manchester - Hybrid - 3 days in the office
Contract: Full time, 37.5 hrs per week
Package: Competitive base salary with an uncapped commission
Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.
Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities.
About you:
You will be an experienced client account / relationship manager with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B consultative sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
A ‘day in the life’ of a Business Development Executive
Lead client meetings to understand their business in order to deliver an impactful solution
Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance
Design a high-level creative solution to meet the client’s needs
Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off
Measure the strategic value being added to client account
Develop strategic relationships with client C-Suite and other senior stakeholders
Sounds great, doesn’t it?! And in return we will offer you!
- M1 6FQ
- Ref. : 1000008454
- UK
- Other
- The role: Sales / Senior Account Manager / Business Development Manager
Location: London - Hybrid – 3 days in the office.
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards
Job purpose:
You will join QA as a Senior Client Relationship Manager; your focus will be to grow your account base by nurturing your existing customers as well as acting as a mentor across the team to support them to win business.
About you:
If you have experience working in B2B sales in a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
Role Responsibilities:
Lead client meetings to understand their business in order to deliver an impactful solution
Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance
Design a high-level creative solution to meet the client’s needs with the support from the bids team and subject matter experts to create a compelling solution
Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off
Measure the strategic value being added to client account
Develop strategic relationships with client C-Suite and other senior stakeholders
Sounds great, doesn’t it?! And in return we will offer you
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
If this is what you’re looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help!
#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
- TBC
- Ref. : 1000008456
- Glasgow
- Glasgow
- Sales Executive
Glasgow - Hybrid working (3 days in the office)
Competitive Salary + Uncapped Commission & incentive based rewards
Are you a money-hungry, motivated individual with some customer facing experience looking for your next career move?
Want to undergo valuable in-house sales training and be part of a supportive and exciting team?
Look no further – Join us as a Business Development executive at QA and earn uncapped commission!
What will I be doing?
You’ll develop new customer relationships using the sales techniques gained from our in-house training programme and on the job coaching to successfully deliver against specific, measurable targets.
What are my responsibilities?
Identify and liaise with key stakeholders in new & existing accounts, by telephone, email and LinkedIn, to create sales opportunities for our Senior Account Managers.
Prospect new customers whilst maintaining and growing our existing customer relationships to create sales opportunities.
Maintain all relevant sales management information & report on sales activity using Salesforce.
Understand QA’s unique selling points and use this to win more business.
Deliver high levels of customer service.
Constantly developing an understanding of your product offering and sales techniques.
What experience/qualifications do I need?
Previous experience in customer service or B2B sales roles would be advantageous.
Proficiency in Microsoft Office at beginner level
Working to tight deadlines where high levels of accuracy are required
Some experience of delivering against performance objectives.
Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona!
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
If this is what you’re looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form.
#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
#recruitment #businessdevelopment #prospecting #newbusiness #sales
- G2 5AH
- Ref. : 1000008439
- Learning Solutions Consultant
Cheltenham or London with daily travel
* This role is dependant on gaining & maintaining Security Clearance to DV *
In this role you’ll develop existing client relationships, and identify new ones, by delivering learning consultancy services to meet our client’s strategic and operational needs. You’ll create and develop innovative blended learning solutions/programmes in both IT and non-IT sectors.
Here's some of what’s involved:
As a Learning Solutions Consultant you will manage and develop key stakeholder relationships (client, third party and internal) to deliver on their expectations and identify new opportunities. Use proven methodologies to capture learning requirements and define learning outcomes to meet stakeholder strategic and operational learning needs.
Identify, scope, develop and deliver creative, innovative and impactful solutions.
Develop learning assessment methods to ensure programmes can be evaluated and measured aligned to organisational aims.
Bring your experience:
Instructional design experience/experience of designing learning and training programmes
Confidence in tech/digital skills – comfortable with both using tech and talking about tech and digital
Creative skills – EITHER tech or instructional design – thinking differently.
Experience developing trainer-led, digital or blended learning solutions.
Demonstrable track record of successful account management.
Experience delivering small and medium scale projects in a consultative capacity to varied customers.
Stakeholder management; building initial rapport to establishing senior level relationships with purchase authority decision-makers up to Senior Managers/Deputy Directors.
Your knowledge:
Experience of planning, designing and developing blended learning programmes with multiple teams.
Experience developing a minimal viable product (MVP) in area of speciality.
Experience writing formal documents and presenting proposals to senior stakeholders.
Instructional design experience/experience of designing learning and training programmes
Confidence in tech/digital skills – comfortable with both using tech and talking about tech and digital
Creative skills – whether around the use of tech or in instructional design – an element of thinking differently
Your background:
Potentially delivered or been involved in TNA in a professional capacity and having exposure to client lead projects.
Worked in training capacity with a consultancy involvement.
- GL53 7TH
- Ref. : 1000006808
- Swindon
- Wiltshire
- Scheduling / Operations / Student Engagement / Business Support
SWINDON
Full time, 37.5 hrs per week - Hybrid 3 days in the office
Competitive base salary plus benefits
Job purpose:
You will join QA as a Scheduling Specialist; you will manage the allocation of training programmes, working closely with QA trainers resourcing a schedule of events within client timelines and managing marking allocations.
About you:
If you have experience working in a planning environment role where you are managing multiple tasks or resources and are data driven with an analytical approach, enjoy finding solutions, then this could be the role for you. You may have a background in event management for training services or seminars.
A ‘day in the life’ of a Scheduling Specialist:
Creating schedules for students.
Collaborating with our sales teams to fulfil Client specific programmes as well as managing the day to day schedule of public courses.
Identify gaps in current training capabilities and put forward cases to employ additional trainers.
A little about QA:
At QA, our mission is powering people’s potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future.
We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today.
Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
- GL53 7TH
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