- Ref. : 1000007434
- Home Based
- Other
- Project Management Apprenticeship Coach
(Fully remote)
You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.
Skills and Experiences:
Recent industry experience in Project Management (essential)
Have an organised approach with the ability to handle a large caseload of learners.
Strong written skills are essential due to the data recording/written feedback element of the role.
You also need to have the ability to motivate learners as well as work to strict deadlines.
Excellent communication and coaching skills
Ability to diagnose learner needs and adapt to their requirements in a remote environment
Guide and influence issue resolution
Strong planning and organising skills
Ability to solve problems using experience and knowledge to overcome barriers
Skilled in delivering motivational, balanced and constructive feedback
Attention to detail with strong administrative skills
Able to manage own time and prioritise appropriately
What we can give you:
Access to free QA training courses to continue your personal development
Time off to support the charities you love
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
Receive specialist coaching and support from your education leaders
A little more about QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organizations
Apply now – here’s how! Simply hit the apply button. But if you want to know more or have any questions please email aidan.willis@qa.com
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#LI-AW1 #LI-remote
- HOMEBASED
- Ref. : 1000007403
- Slough
- Berkshire
- The role: Marketing Manager
Location: London, Slough or surrounding
Hybrid role, so must be within a commutable distance of the above.
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
Are you an experienced Marketing Manager looking for a fresh and exciting challenge in the UK's largest provider of IT, Tech and Digital Training Solutions to big, medium and small companies?
We're looking for such a person to join our Team who can help us to deliver even more exciting and successful campaigns. Here's a bit more info about this exciting role...
About the role:
You'll create and execute targeted lead generation marketing activities across a range of channels to promote QA Apprenticeships to a B2B audience, with responsibility for creating and delivering B2B campaigns to take QA’s digital and degree apprenticeship solutions to market.
You’ll support the Senior Marketing Manager to meet business objectives, work closely with sales and create and execute targeted lead generation B2B marketing activities.
About you:
So, if you’ve got experience as a Marketing Manager, are a great people-person and experienced people-manager and could hit the ground running within our incredible Marketing Team, then we want to hear from you!
This role would be a great fit if you’ve demonstrable experience of campaign planning and strategy, preferably working with a B2B technology brand. And if you’re data-savvy and comfortable using analytics and reporting to measure campaign results and action optimisations, then what are you waiting for…?
We’d love you to be able to tick the following boxes, too:
Proven track record of campaign management and optimisation across a variety of channels
Experience in planning multi-stage lead nurturing campaigns using marketing automation where appropriate
Experience of using analytics and reporting to measure campaign results and action optimisations
Experience of managing and developing a team
Demonstrable experience of producing print and online communications
Educated to degree-level, ideally in Marketing or a related subject
Holding a professional marketing qualification will be advantageous
From the Job Description:
Create and deliver marketing plans that will effectively target customers across multiple channels
Drive growth through new customer acquisition, customer expansion and learner progressions
Use customer insight to develop compelling propositions and marketing messages
Execute the marketing plan on time and in budget with a core focus on lead generation
Run effective internal campaign launches
Work with key stakeholders to drive forward process
Ensure that all marketing activity is tracked, analysed and reported and learnings used to optimise performance and maximise ROI
(Scroll to the bottom of this advert to read the full Job-Description)
- SL1 1SG
- Ref. : 1000006030
- Cheltenham
- Gloucestershire
- Role: Technical Trainer - Data Science
Location: Commutable London/Gloucester daily
Working environment: In-person Training, travel is required
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
Role Description:
Are you an experienced Technical Trainer with a strong background in practical data science, and ideally experience of teaching programming languages including Python and C.
You will be passionate about education, possess excellent communication skills, and have a proven track record of success. As a Technical Trainer, you will play a crucial role in empowering our learners with the skills and knowledge needed to excel in the rapidly evolving field of data science
Key Responsibilities:
Instruction and Delivery:
Conduct engaging and hands-on training sessions, workshops, and seminars for both non-data scientists and experienced data scientists.
Deliver training content effectively, ensuring that participants gain practical skills and knowledge applicable to their roles.
Curriculum Development:
Design and develop comprehensive training programs focused on practical data science, tailored to meet the needs of our learners.
Technical Expertise:
Demonstrate a deep understanding of data science principles, Python programming, and proficiency in C.
Share real-world examples and experiences from a software engineering environment to enhance the practical relevance of training content.
Assessment and Feedback:
Provide constructive feedback to participants, identifying areas for improvement and additional support.
Collaboration:
Work closely with cross-functional teams, including sales, and projects, to align training programs with customer goals.
Continuous Learning:
Stay abreast of industry trends, emerging technologies, and best practices to ensure training content remains current and relevant.
Qualifications:
Educated/Certified in Computer Science, Data Science, or a related field or equivalent industry experience.
Proven experience as a Technical Trainer with a focus on data science, Python, and C.
Strong programming skills in Python and C, with a solid understanding of software engineering principles.
Use of some of the following tools:
Visual Studio
Jupyter Notebooks
Git
Gitlabs
Docker
Kebernates
Apache Spark
MatLab
TensorFlow
- TBC
- Ref. : 1000007339
- London (International House)
- London
- The Role: Product Communications Manager
Location: London, Hybrid 1- 2 days in the office
Contract: Full-time, Permanent, 37.5 Hours per week
Salary: Competitive
About the role:
We are looking for an experienced Product Communication Manager who will develop an internal product communication strategy and create technical communication materials to maximize product understanding and usage. Working closely with the Product, Sales, Marketing, and Customer Success teams, they will ensure that product updates, features, and launches are communicated effectively and efficiently, both internally and externally.
A ‘day in the life’ of a Product Communications Manager:
Develop and maintain product documentation, including user guides, technical bulletins, release notes, FAQs, and in-app guides.
Create and manage product demos and webinars for internal education on product features and updates
Collaborate closely with the Product team to understand product updates, features, and launches.
Provide necessary product information and materials to Sales, Marketing, Customer Success, and Support teams.
Collaborate with Marketing teams to create product-focused content, such as blog posts, case studies, and whitepapers.
Your experience:
Minimum 3 years of experience in product marketing, product management, technical writing, UR/UX or a related field.
Experience in creating and executing communications strategies and processes.
Excellent writing and editing skills, with strong attention to detail.
Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
Qualifications:
Ideally we would require a Bachelor's degree in marketing or equivalent, if not at least relevant experience in a similar role.
- E1W 1UN
- Ref. : 1000007402
- Home Based
- Other
- Head of Level for our Project Management Degree Apprenticeship, Mainly homebased, Flexible location London OR Birmingham OR Manchester OR Leeds OR Bristol OR Newcastle OR Glasgow
Do you have the lecturing & academic experience to support our Programme Leader in the coordination and planning of delivery of our Level 7 BSc Project Management Degree programme? We have an exciting opportunity……. please read on!
What will you be doing?
As a Head of Level for our Degree Apprenticeship you will cover the remit of academic management across a year of the undergraduate degree programme, supporting the Programme Leader in coordination and planning of for the academic and apprenticeship delivery of the Programme, ensuring compliance with academic and apprenticeship standards.
Your focus:
Ensure that all associated academic and apprenticeship processes are completed in accordance with regulatory bodies (including the university partner), industry / client needs and QA best practices.
Co-ordinate and plan delivery of the of the programme
Act as the first point of contact for academic queries
Contribute to management of the academic, apprenticeship and operational relationship with the university on a day-to-day basis
Implement the University’s academic and quality assurance policies and procedures
Implement and follow processes related to the apprenticeship standards and regulatory bodies
Monitor and review student’s achievement/progression and implement additional support mechanisms when necessary
Establish and develop learning/teaching approaches to support student achievement and experience
Teach modules when appropriate
Assist with preparation for exam boards
Liaise with Module Leaders/Tutors regarding delivery, assessment, marking and management of the modules
Organise and conduct inductions for that level of the programme
Please note our role is mainly homebased with occasional travel for F2F delivery
Bring your experience:
Essential:
Relevant postgraduate qualifications
Recognised Project Management Qualifications i.e., PRINCE2 Practitioner, MSP Practitioner APM PMQ and/or Agile PM
Experienced in online delivery methods
Experience of working with work-based learners
Desirable good to have would include:
Recognised IT qualifications OR substantial professional experience covering more than one of the topics listed below
HEA membership – desirable
Teaching Qualifications
Lecturing experience in the HE sector and/or experience of corporate technical training.
Technical areas of interest include:
Project Management (e.g. Governance and Financial Control of Projects)
Principles of Project Planning and Management
Project Justification and Viability
Information and Communications Management
Requirements and Stakeholder Management
Project Change Control
Risk Management, Procurement and Contract Management
#LI-TH1 #LifeatQA #QA #theresnoplacelikeqa #LI-REMOTE #highereducation
- HOMEBASED
- Ref. : 1000006893
- London (International House)
- London
- Head of Content Design and Development
Location: London (hybrid)
This role is designed to lead the team to develop and design best in class learner journeys and embedding evidence-based learning methodology within the larger content function.
Managing the integration of two multifunctional teams, you will be responsible for collaborating on creation and integration of content from multiple brands, ensuring consistent approach and voice.
Key Responsibilities:
Lead team to design and develop high quality, dynamic learning content, utilising a range of media and methods
Manage continuous improvement of team processes and project management in learning architecture and design
Collaborate on development of the group style guide and the integration of appropriate approaches to writing for learners across group content
Proactively upskill the team in evidence-based learning design principles and approaches
Seek out opportunities to embed storytelling and other creative elements in learning content, and oversee implementation
About you:
Excellent people management and stakeholder management skills
Broad understanding of learning principles and methodologies
Familiarity with different media, their role and potential use cases in learning design
Track record in Learning Design, Content and/or Product Development, including complex projects
Experience in team building and professional development of team members
Experience with change management and embedding culture change
What we can do for you:
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
Personal growth
Learning and opportunity is at the core of what we do – and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings on The Inclusive Top 50 UK Employers List are a testament to this.
#LifeatQA #QA #theresnoplacelikeqa #LI-AW1 #LI-hybrid
- E1W 1UN
- Ref. : 1000007000
- London
- London
- PROGRAMME LEADER
Remote Based
Competitive Salary and Benefits Package
Are you a Programme Lead or Module Lead looking for your next exciting career move? Do you want to lead our BSc Project Management Degree apprenticeship programme and be part of a supportive, passionate team in our Degree Apprenticeships department?
Then QA could be perfect for you! We’re a UK-leading tech training provider delivering high-quality programmes to very established organisations and we’re here to empower our learners! We’d love to tell you more about the role we’ve got on offer below so read on…
What is my overall role purpose?
As a Lead, you’ll be responsible for the academic leadership/management of our BSc Project Management degree apprenticeship programme. Working closely with the Dean and Associate Dean, you’ll be ensuring our learners enjoy the delivery of the programme and that they get the most out of it.
What are my responsibilities?
*70% of your time will be spend delivering valuable workshops to our degree apprentices – roughly this will come to around 85 hours of workshops.
*You’ll be ensuring all marking of the assignments has been completed on time and to the correct standard.
*You’ll get involved in the assessment board/student rep/Skills coach and Tutor meetings – preparing reports, ensuring action points are followed up on and addressed.
*You will also respond to any programme inbox queries daily
*You will be responsible for completing the annual report within a given timeframe
*You’ll support the onboarding of new starters delivering on your programme i.e permanent staff, freelancers.
*You’ll collaborate effectively with the Head of Level and/or Associate Dean in managing the programme
What do I require to be successful in this role?
*You’ll need to hold an MSc/Master’s Degree in any subject
*You must hold a project management qualification – this can be any i.e PMP, PRINCE2, APM
*You should have some project management experience in industry
*You should have an academic background and at this level, we’d ask you have already held a role in module leadership or programme leadership.
- TBC
- Ref. : 1000006028
- Cheltenham
- Gloucestershire
- Principal Learning Specialist: Software Engineering Training Specialist
About QA:
QA is the UK’s leading tech training and talent solutions organisation. We provide a comprehensive suite of services to help individuals and companies be winners in the digital revolution. Our unique combination of world-class digital and live skills development capabilities with proven workplace outcomes put us in a strong position to help close the global digital skills gap. We're actively breaking down the current landscape of learning and establishing a better one - you can make a difference with us and help transform lives by joining our Learning Revolution. Specialist/Trainer to design, deliver, develop and customise professional learning courses (or portfolio topics) within the Government Sector, whilst building positive relationships and sharing expertise internally and externally.
About the Position:
Responsible for the design, development and delivery of professional learning courses (or portfolio topics) to individuals and organisations. Manage key stakeholder relationships, internally and externally, offering subject expertise for business development and improvement purposes.
About You:
Practical knowledge of two or more of the following languages, technologies, and frameworks, etc. in each category.
Operating Systems: Linux, Microsoft Windows, Mac OS X, Android, iOS
Cloud platforms: AWS, GCP, and Microsoft Azure
Programming languages: C family (C, Modern C++, C#), Python (3.x), Java, Rust, Scala and Go
Server-side languages/frameworks: PHP (Laravel, Cake etc.), ASP. Net, Node.JS, Spring, Ruby on Rails, Django, Flask
Client-side technologies: HTML5, CSS3, JavaScript, Angular, React etc.
Scripting languages: PowerShell, Bash, Perl
SQL relational databases: MySQL, Oracle, MSSQL, MariaDB, NoSQL databases: MongoDB, DynamoDB, Elastic
Miscellaneous support technologies: essential networking, regular expressions etc.
- TBC
- Ref. : 1000006581
- Home Based
- Other
- Cyber Security Apprenticeship Coach
Fully remote
QA are the market leader in technology learning & apprenticeship solutions.
Our new way of learning draws on both digital and live methods, so you'll have the chance to set your mark through a variety of channels. Digital learning is continually growing and evolving, and we've only just touched the surface of what's possible.
We're actively making a difference in other people's lives, and you will be at the heart of that. Our culture echoes this positivity, we know that collectively our ideas will revolutionise learning. We work with the world's biggest brands & companies to give them the competitive edge in the digital world of today.
As an apprenticeship coach you will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.
Key Responsibilities:
Coach and support a case-load of learners through their cyber apprenticeship
Collaborate with our internal Learning Specialists and course developers to ensure learners successfully achieve their apprenticeship programme on time.
Provide clear and detailed written feedback on learning activities and goal completion
Support learners online across a variety of modules specifically helping them apply their skills to their current job roles.
About you:
Recent industry experience in a Cyber Security role
Experience in designing, deploying, administering, and securing Networks
Experience working with Security Software and Hardware toolsInstalling, configuring, deploying, managing, securing and troubleshooting Windows and Linux clients and Servers
Proficiency in working with Cloud platforms such as Azure, AWS and Office 365
Networking and Operating Systems Skills
You will have the ability to mentor and coach learners through their apprenticeships
Having an organised approach with the ability to handle a large caseload of learners will be part of your toolkit
Strong written skills are essential due to the data recording/written feedback element of the role
What we can offer you:
Competitive salary with a whole host of excellent benefits!27 days (+8 bank holidays) annual leave rising to 30 after 5 years
3 full training days from a wide range of courses
Continuous performance development
2 days off for charity work
Work for a company that promotes Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners)
Remote Working
Equal Opportunities:
At QA, we’re 100% committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. As a market leader in digital education, it’s our duty to drive diversity & inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.
#LI-AW1
#LI-Remote
- HOMEBASED
- Ref. : 1000007352
- London (International House)
- London
- The Role: Lab Operations Specialist (Cloud Academy)
Location: London, Remote
Contract: Permanent, Full time, 37.5 hrs per week
Package: competitive + benefits
If you are a highly motivated individual who enjoys keeping up with the latest trends in technology and you pride yourself in being able to fix technical issues, we would love to talk! This role gives you hands-on experience with the latest technology in the cloud, AI, DevOps, and more. You will stay up to date and hone your critical thinking and technical troubleshooting skills, all while having a direct impact on our learners from around the globe.
Cloud Academy labs provide learners with sandboxed environments for learning about cloud technologies, AI, software development, DevOps, and more. As the pace of cloud adoption and technological advancement accelerate, our labs need to be updated and maintained to continue to provide best in class hands-on learning experiences. In this role, you will be part of a close-knit team.
Role Responsibilities:
Interface with the support team through our support ticket system to resolve reported lab issues (vendor UI changes, clarifying instructions, template deployment failures, access control errors, and other technical issues)
Monitor internal dashboards and other means of proactively identifying and resolving issues within labs
Aid in the development of tools to automate tasks
Contribute to lab content peer reviews to ensure quality of content before labs are published
Participate in lab team meetings and contribute to lab product feature requests and prioritization discussions
Skills & Abilities
Experience with a programming or scripting language (Python preferred)
Demonstrated ability with at least one cloud vendor (Azure, AWS, or GCP)
Strong command of the English language (written and verbal)
Experience with Infrastructure as Code (Terraform, ARM templates, Bicep, CloudFormation, Deployment Manager)
Comfortable working at the command line in Linux and with containers (Docker, Kubernetes)
Familiarity with access control mechanisms for one or more cloud vendors (IAM policies, role-based access control)
- HOMEBASED
- Ref. : 1000006808
- Cheltenham (Delta House)
- Gloucestershire
- The role: Scheduling / Operations / Student Engagement / Business Support
Location: Cheltenham, Gloucester
Contract: Full time, 37.5 hrs per week - Hybrid 3 days in the office
Package: competitive base salary plus benefits
Job purpose:
You will join QA as a Scheduling Specialist; you will manage the allocation of training programmes, working closely with QA trainers resourcing a schedule of events within client timelines and managing marking allocations.
About you:
If you have experience working in a planning environment role where you are managing multiple tasks or resources and are data driven with an analytical approach, enjoy finding solutions, then this could be the role for you. You may have a background in event management for training services or seminars.
A ‘day in the life’ of a Scheduling Specialist:
Creating schedules for students.
Collaborating with our sales teams to fulfil Client specific programmes as well as managing the day to day schedule of public courses.
Identify gaps in current training capabilities and put forward cases to employ additional trainers.
A little about QA:
At QA, our mission is powering people’s potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future.
We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today.
Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
- GL53 7TH
- Ref. : 1000006858
- Home Based
- Other
- The role: Technical Skills Coach (Data Science and AI)
Location: Remote/Home-based
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
Are you looking for your next exciting career move as a skills coach specializing in Data Science/AI? Or maybe you have sufficient industry experience in Data Science, a passion for AI and would like to utilize your skills coaching others?
If so, QA could be the company for you! We’re the UKs leading digital skills provider in the higher education field; experts in up-skilling and other talent needs for public sector and large enterprises. Want a supportive environment with flexibility promoting a good work/life balance? Don’t worry, we offer that too!
What is my purpose in this role?
Working within the QA Degree Apprenticeship team, you will be providing coaching and mentoring to our Data science and AI students to successfully complete their Degree Apprenticeship programme.
What will I be doing?
*You will be managing, with some guidance, a targeted number of learners throughout their learning journey
*You’ll be encouraging learners to apply their newly acquired skills and knowledge in their day to day roles
*You will also ensure learners have clear objectives termly to support their timely progression.
*You’ll provide coaching via the appropriate methods to best support individual learner needs
*You will be responsible for supporting learners through their learning journey to successful completion of their assessment
*You will observe, review and provide feedback on evidence produced by learners throughout their Apprenticeship, to support completion of Work Based modules
*You’ll also identify ongoing learners who are at risk of failing to meet the requirements of Gateway and assessment.
*You’ll proactively communicate with the Academic team, via direct contact and system engagement as appropriate, at all times to ensure learner support & progression.
What do I need to succeed?
*An industry background in Data Science
*A passion for and a strong interest in AI
*You should hold a MSc in a technical subject
*Coaching experience is desirable but not essential
- HOMEBASED
- Ref. : 1000006449
- UK
- Other
- Senior Trainer (Project Management)
UK wide (Hybrid/remote)
Full time/Permanent
Are you a Project Management Trainer looking for that next step? Or maybe you’re an established Project Manager looking for a rewarding career change in training?
If you want to be part of a genuinely supportive and professional environment, teaching what you are most passionate about, then QA could be the company you’re looking to join! We’re the UKs leading IT digital skills provider – experts in upskilling, reskilling and other talent needs required by established public sector organisations, enterprises, and higher education universities!
Needing flexible hours and a good work-life balance? Don’t worry – we offer that too!
What’s my purpose?
When you join QA, your pivotal role will be to simply deliver high quality courses to our learners! This could be in a classroom or virtual setting, but we need enthusiasm and interactive courses to help get the best out of those we’re teaching!
What responsibilities would I have?
You’ll be delivering core PPM courses to practitioner level – by this we mean PRINCE2, APM PMQ and others!
You’ll support us with customization of learning topics or programmes, offering your subject level expertise and utilising it
You’ll contribute to QA’s success by reviewing learner evaluations and finding areas for improvement
You will be providing learners with post-course support through various avenues of contact where necessary
Like with most roles, you’ll need to undertake some administrative tasks too!
What do I need to apply and succeed?
You’ll be teaching project management courses, so we’d ask you have a PRINCE2 or APM PMQ qualification
You’ll be great in this role if you have a technical background in project management – You’ll have been a Project Manager at one point in your career!
Although it would be perfect if you had training experience already, we’re all about the desire to succeed so this is preferred but not essential by any means!
- TBC
- Ref. : 1000006358
- London (Rosebery Avenue)
- London
- The role: Student Ambassador
Location: London
Contract: Zero Hour Contract
Positions Available: 2
Are you a current QAHE student looking to gain experience and develop your skills?
Our Student Ambassadors act as positive role model to give a first-hand view of the benefits of higher education and represent their university at a variety of different events and locations on both campus and at external events. They will directly work with our current students, prospective students, as well as teams across QA Higher Education.
Job purpose:
Work in partnership with our Student Relations Officers and Student Services teams on-an ad-hoc basis. Act as a positive student role-model, promoting studies at QAHE to new and potential students.
About You:
Are you available and able to work up to 20 hours per month, willing to attend and be involved with student organisations and activities, have good verbal, written communication and organisational skills, then this could be the role for you.
A ‘day in the life’ of a Student Ambassador
Meet and greet students attending events, social clubs and activities
Complete campus tours
Assistant students with their enrolment and Induction
Informal mentoring, sharing local knowledge with new students
Carry out basic administrative duties
A little more about QA:
Students preparing for undergraduate study, working professionals looking to specialise in their field or career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
- EC1R 4TF
- Ref. : 1000005776
- Leeds (BLW)
- Yorkshire
- Senior Systems & Infrastructure Engineer
Hybrid/Leeds Commutable Permanent
Your role:
You will be responsible for providing 3rd line technical support for the company user base across multiple locations via telephone, onsite and help desk software. You’ll solve support incidents, monitor the progress of calls from inception to resolution ensuring that end-users are informed of progress at all times. You will also be supporting IT infrastructure roll-out projects including planning and implementation.
Key Responsibilities:
Taking control of key infrastructure projects here at QA driving the implementation of new tools and solutions with high degree of focus on AZURE architecture.
High level of involvement with appliances and products including Cisco and Server 2019.
3rd line support for escalations of events that are impact QA's infrastructure
Carry out 3rd line fault resolution for any workstation, system, infrastructure, data or telephone related problems
Identify recurring problems and report these to the IT Systems Manager
Skills / Experience:
Azure Cloud Computing Services (ACCS)
Cisco R+S
Firewall configuration
Worked within ITIL guidelines
Change management
AD, Group policy definition and broadcast
This role is subject to DBS & BPSS checks.
- LS12 6BD
- Ref. : 1000006445
- UK
- Other
- The role: Trainer (Project Management)
Location: Site based (Any UK QA office location)
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
What is my role purpose?
Your purpose is to deliver engaging project management training while building positive relationships and sharing expertise internally and externally.
What will I be doing?
*You will be delivering high quality learning events to all learners in a variety of settings ie: Classroom, and Virtual.
*You will be contributing to business success by driving the completion of learner evaluations and identifying opportunities for your own improvement
*You will take ownership for your own continuous professional development to ensure up to date and relevant delivery
*You will already have the ability to deliver public and closed cohorts in-centre/on-site
*You’ll deliver of project management courses e.g PRINCE2, APM
*You’ll be a positive ambassador for QA
*You will also work collaboratively with colleagues across the business to deliver training
What skills/attributes do I need to succeed?
*You’ll need an up to date certification/qualification in PRINCE2 or APM PMQ
*You’ll need industry experience in a Project Management role previously
*You will need to have some experience in training (courses or in-house training to team members/mentoring)
*You will have the desire to learn how to train in the best way possible
- TBC
- Ref. : 1000000193
- London (Rosebery Avenue)
- London
- TBC
- EC1R 4TF
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