- Ref. : 1000008252
- London (Middlesex Street)
- London
- Human Resources Administration Lead, London Based
QA Higher Education, Hybrid working
QA Higher Education – we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us.
As our People Operations Specialist, you’ll be the face of the People team to our customers. You’ll be responsible for supporting people through the moments that matter during the employee life cycle. You’ll be their first point of contact, and you’ll provide a high quality and customer focused service whilst always trying to make things better.
You’ll lead on a specialism of either compliance and data integrity, or employee experience including coordination of internal Learning and Development. You will also manage the way we do things for areas spanning the entire employee lifecycle. You’ll work closely with the People Operation Coordinators, making sure the team have all the information they require to deliver a great service and will always be looking at how we can improve what we do.
Here’s a little of what you’ll be doing (please click through to read the full job description):
Specialise in either compliance (visa, sponsorship and background checks) or employee experience (L&D, wellbeing, people awards and engagement insights) supporting the People Management team with administration and coordination gaining the knowledge needed to grow as a subject matter expert
Provide accurate and timely advice in line with policy and processes dealing with a variety of queries via email, phone or in person
Process a range of operational tasks for our customers as well as ensuring that the guidance for these processes is up to date and fit for purpose
Provide operational support to other teams within the People Team and be the key point of contact for sharing information between teams
Building team knowledge on key processes or complex queries and training new team members
Review the vetting requirements for all roles, challenging where necessary and providing advice and guidance on the legalities of the checks
Be confident and competent in Right to Work legislation, compliance and basic sponsorship advice and guidance.
Ensure adherence with current employment legislation, proactively taking the time to keep up to date with any changes and communicating this to the wider team.
Bring your experience:
Proven experience of working within a varied and fast paced People team an understanding of key employment laws, legislation, HR policies and processes
Experience of using a variety of HR systems and the usual Microsoft office suite of products
Demonstrable knowledge of data protection principles to ensure compliance environment
CIPD level 5 qualified or working towards the qualification
#london
#humanresources
#CIPD
#peopleteam
#
#qahighereducation
#IND01
IND01
- E1 7HT
- Ref. : 1000008196
- London (International House)
- London
- Role: Senior People Adviser / People Partner
Location: London
Contract: Permanent, Full time
Hours per week: 37.5 hours per week
If you’re an experienced ER/HR Advisor or HR Business Partner and are looking for your next step in the wonderful world of HR, come and join our energetic team where you’ll receive an opportunity to work with a wide variety of cases and support various stakeholders within QA.!
QA is the UK’s leading tech training and talent solutions organisation, our Head Office is growing to support our most valued asset, our very own people.
The role will include include:
Engaging with external legal partners
Supporting stakeholders with organisational change e.g., short term absence, grievance meetings, performance reviews, restructures, TUPE etc.
Keeping on top of right-to-work, immigration and visa processes
Contributing ideas and input into our company wide policies and procedures
Ideally, you’ll have advised on multiple scenarios from being raised at performance/disciplinary through to Employee Tribunal. Finally, you’ll need confidence and tenacity when it comes to advising multiple stakeholders and ensuring actions you’ve advised on are followed up.
What We'll Do For You!
Salary and Benefits
This role offers a competitive salary, which will be discussed as part of the selection process as we’re just currently working on creating more transparent salary bands across QA.
On top of the salary you’ll receive QA’s outstanding benefits package:
27 days annual leave plus bank holidays with the option to buy/sell up to 5 days per year
3 dedicated study days with access to 1500+ courses (worth up to £3K each!)
Medicash – cashback for dentist/physio etc.
Free virtual GP appointments
2 charity or volunteer days
Generous referral scheme
A superb Gymflex scheme (ask us about this!)
Our Benefits Hub with loads of high street discounts + more
At QA, we celebrate difference. We have a relaxed dress code and a friendly vibe with a lot of wonderful social and digital groups (from photography to gardening and everything in between). We team you up with a buddy to help get you acquainted with your new colleagues when you start.
We welcome applications from any and every background and we are proud to be a Disability Confident employer. All applicants with a Disability who fulfil the role criteria will be progressed to the next stage of the process.
- E1W 1UN
- Ref. : 1000008178
- London (International House)
- London
- Role: Senior People Partner
Location: London (hybrid 3 days per week)
Full time (37.5 hours per week)
About us:
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.
About the role:
You will partner with and support business leaders, working to deliver people initiatives including business transformation and workforce planning whilst ensuring a great employee experience for their people.
Key Responsibilities:
Collaborate closely with leaders to understand and analyse people challenges, and develop commercially focused People plans to maximise employee engagement and organisational sustainability
Manage complex employee relations issues, mediating and resolving conflict when necessary
Lead on the people aspects of business transformation and change initiatives, ensuring effective organisational design and modes of working
Identify gaps in internal capabilities and performance and build strategic recruitment and development plans to achieve desired business results
Project manage key People initiatives alongside the People Experience Managers
About you:
Many successes in delivering stated business objectives through effective business partnering
Managing multiple stakeholders, sometimes with conflicting agendas, and facilitating teams to deliver x-group objectives
Sound talent management and workforce planning experience
Demonstrable experience of using data to identify issues and inform decision-making
Exposure to TUPE and post-close integration activity would be advantageous
Experience across multiple organisations with some blue-chip exposure in recent past
In depth working knowledge of current employment law
An understanding of how a PE backed business would operate
Appreciation of consulting and/or services businesses helpful
Generalist knowledge base, with strengths in change and/or talent management
QA’s benefits include: 27 days annual leave + bank holidays, 3 Training Days for QA courses & 2 volunteering days for a charity of your choice and professional Development, including qualifications.
We are an equal opportunity employer, our rankings on The Inclusive Top 50 UK Employers List are a testament to this and we are proud to be a Disability Confident employer. Please let us know what reasonable adjustment, if any, you require.
If this is the role for you, please apply and one of our friendly recruitment team will be in touch with the next steps.
QA is headquartered in London and New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-AW1 #LI-hybrid #hiring
- E1W 1UN
- Ref. : 1000008135
- London (Middlesex Street)
- London
- Talent Acquisition Partner, London OR Birmingham Based
QA Higher Education, Hybrid working
QA Higher Education – we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us.
Our talent acquisition role isn’t for the faint hearted, as you will be busy, never a dull moment. As part of our in-house Talent Acquisition Team, you will have the experience to provide a consultative recruitment service to hiring managers over various disciplines.
The types of roles you will recruit & resource for will be varied - administration, finance, academic, operations to name a few areas. You’ll be used to a real mix and be able to shout about your recruitment achievements and successes
You will be part of the wider people services team when you join us, and we truly work well, collaborate and share best practice. Of course, we will provide a great induction to help you settle in, learn our processes & systems and relate to our values.
Here’s a little of what you’ll be doing (please click through to read the full job description):
Gain a thorough understanding of the business area and hiring managers needs through a comprehensive briefing meeting.
Write creative and compelling job adverts to stand out from the crowd to attract quality candidates.
Use social media and other direct sourcing tools to promote our vacancies & brand, reaching out to both passive and non-passive candidates to promote our opportunities.
Telephone screen applicants to qualify for essential experience, culture fit & logistics. Recommend suitable candidates to the HM for interview.
Arrange all interviews as requested by Hiring Managers ensuring candidates have accurate interview confirmation details.
Provide detailed feedback to external candidates after interviewing.
Ensure the Hiring Manager has provided feedback to internal candidates.
Maintain accurate records in the ATS at each stage of the recruitment cycle.
Provide advice to managers on market conditions, diversity issues, interview techniques, use of social media and keep managers regularly updated on all active projects, always managing their expectations.
Bring your experience:
Hands-on recruitment experience from job qualification through to offer negotiation.
Excellent communication skills, comfortable working with hiring managers at all levels and managing their expectations.
Track record of meeting time to hire and quality targets in a high-volume environment.
Demonstrable experience of writing compelling copy for advertising.
Competent in social media and direct sourcing activities.
Understands the importance of data integrity and reporting.
#talentacquisition
#recruitment
#recruiter
#london
#birmingham
#qahighereducation
#IND01
IND01
- E1 7HT
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