QA - Search results(21 vacancies/1)-Profession : Operations

Senior Sales Manager

Ref. : 1000009167
Leeds (Brewery Wharf)
Yorkshire
Job advert Role: Senior Sales Manager Location: Leeds Your role will be part of the wider Sales team, driving commercial success. You will manage, motivate and develop a team of up to 11 individual contributors to achieve or exceed quarterly revenue targets of up to £1.5 - 2M. Key Responsibilities: Assigning activity and communicating clear performance expectations, objectives and key results Monitoring day to day activity and progress and addressing drops in productivity Coaching and developing team members to enhance their sales competence and achievement of targets Support the team with problem solving and decision making where appropriate Actively involved in large deals, role modelling effective sales techniques Acting as a point of contact for client issues Champion a working environment which aligns with the QA Spirit About you: Knowledge of QA business solutions Knowledge and Experience of the learning and development / training industry – Instructor Led or eLearning Awareness of the importance of customer centricity and team collaboration Knowledge of how to set SMART performance objectives Awareness of typical KPIs and financial metrics in a customer centric / sales environment Demonstrable knowledge of how to analyse problems and develop solutions Coached and mentored sales individual contributors Experience of working in a customer centric, fast paced, matrix environment Created and achieved against personal development plans Ideally educated to degree level or equivalent or a sufficient level of experience in a similar role
LS10 1NE

Bid Writer

Ref. : 1000008681
Home Based
Other
Bid Writer Hybrid (London) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Working within the Bid’s team, this role will be to support in identifying and converting new business opportunities through the management and delivery of professional proposals and developing and writing high-quality bid proposals, executive summaries, technical responses and support pricing strategies. Key Responsibilities: Bid Management: Oversee the bid process, including planning, coordination, and submission of bids. Ensure all deadlines are met and that proposals are compliant with client specifications. Research: Conduct thorough research to understand client requirements, industry standards, and competitive landscape. Contribute to the daily operation of the QA central Bid Team including sharing common tasks Work closely with sales and technical teams to gather relevant information and insights for bid proposals. Experience: Public and private sector bids, in storyboard formats. Structured proposal methodologies, such as Shipley Portals (bravo/jaggaer, delta, ariba etc) Expertise in storytelling -transforming input from SMEs and Sales leads into compelling storytelling content Skilled in preparing and editing high-quality written content that effectively communicates the value proposition.
HOMEBASED

Strategic Account Executive

Ref. : 1000008891
London (International House)
London
Role: Strategic Account Executive (Enterprise Sales) Location: London 2-3 days per week Competitive Base + Commission We’re seeking a Strategic Account Executive to join our growing Enterprise Sales team. This is a rare opportunity to take full ownership of a defined sector portfolio and shape how global enterprises upskill their people, embed learning into transformation programmes and deliver measurable business impact. Key Responsibilities: Proactively generate and close net new business within your assigned Vertical, consistently exceeding annual revenue targets. Identify and prioritise target accounts, develop tailored engagement strategies, and drive multi-stakeholder conversations to uncover critical needs. Own and lead complex sales cycles from discovery to contract, including business case development, proposal crafting, negotiation, and closing. Build deep, long-term executive relationships to expand strategic account value over time. Collaborate cross-functionally to design, scope, and deliver solutions that integrate content, technology and services in a way that aligns with client transformation goals. Build pipeline through a blend of outbound prospecting, sector insight-led engagement and marketing-generated leads. Partner with Account Executives, Customer Success and Solutions Engineers to ensure exceptional onboarding and delivery, unlocking renewals and upsell opportunities. Develop and maintain accurate forecasting and pipeline hygiene using Salesforce. Build your personal brand by attending events, speaking on panels, and contributing thought leadership across your Vertical. Your Experience/ Skills Proven hunter mindset with 80%+ of your quota consistently achieved through new business generation Demonstrated success managing large, multi-stakeholder Enterprise deals with £250,000+ annual contract values (ACVs), and complex, multi layered, sales cycles. Experience selling enterprise level B2B solutions in Learning, SaaS, Cloud, Digital transformation. Skilled in complex deal orchestration and commercial negotiation at the C-Suite level. Strong familiarity with enterprise trends such as skills-based hiring, Artificial Intelligence (AI) workforce enablement, digital literacy and regulated industry requirements. Deep sector credibility and ability to speak fluently to industry-specific challenges. The ability to lead conversations that uncover strategic pain, link value to commercial outcomes, and create urgency. Highly structured approach to account planning, pipeline building and forecasting. An understanding of the Cloud and software landscapes (e.g. AWS, Azure, DevOps, software engineering concepts etc…) a strong plus.
E1W 1UN

Business Development Executive

Ref. : 1000009146
Leeds (Brewery Wharf)
Yorkshire
Business Development Executive Leeds - Hybrid - 3 days in the office Package: Competitive base salary with an uncapped commission Are you a money-hungry, motivated individual with some customer facing experience looking to kickstart your career in sales? Want to undergo valuable in-house sales training and be part of a supportive and exciting team? Look no further – Join us as a Business Development executive at QA and earn uncapped commission! QA is the UKs leading tech training organisation – we’re experts in reskilling, upskilling, apprenticeships and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world’s biggest brands including BBC, AWS, Google, Deloitte and JP Morgan! About you: You’ll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets. A ‘day in the life’ of a Business Development Executive Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint. Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts. Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities Prepare quotes and proposals for customers Use relevant data housed in Microsoft Dynamics to fully report on sales activity Build territory plan each quarter to maximise on opportunity. Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders Constantly develop a deeper knowledge of your product offering and sales techniques What experience/qualifications do I need? Ideal for candidates seeking their first step into a sales career. Basic proficiency in Microsoft Office Ability to work accurately under tight deadlines while maintaining attention to detail. Some exposure to working towards performance targets or objectives will be an advantage
LS10 1NE

Student Advice & Support Assistant

Ref. : 1000009123
London (Rosebery Avenue)
London
Student Advice & Support Assistant (customer service role) QA Higher Education, On-Site London Campus Monday to Saturday in a shift pattern, 37.5 hours per week; this will include evenings and Saturday on a rota basis. Do you have experience within a busy student facing or customer support environment or are you a recent Graduate looking to gain experience and grow your career within the Education sector? Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you! About the role: As a member of the Student Advice & Support Centre (SASC), you will provide customer advice, support, and information services to our students contributing to our outstanding student journey and experience. You will work alongside a wider team acting as the first point of contact for all QA Higher Education students, handling a full range of student enquiries received face-to-face, telephone and virtually), referring to more specialist teams where appropriate. Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUST! Full training and uniform will be provided Here’s some of what be doing: (click through to read the full JD) Support the SASC Team Leaders in ensuring the delivery of an excellent forward facing customer service for all centres. Log and refer enquiries using various QAHE systems. Use initiative to resolve queries that have a readily available answer by reference to policy, experience and/or where some discretion can be applied. Work to specific procedures to ensure a consistent and excellent customer service. Act as a more knowledgeable team member to resolve non-standard or complex queries or advise when to escalate. Acting as the front-line service for various student support related departments. Assist in various aspects of the service development as deemed appropriate. Responsible for ensuring that all enquiries are answered in a timely manner, that referrals are correctly made, and students are receiving consistent information. Use the Student Portal and FAQs developed within the SASC teams to answer and refer student queries. To support the enrolment of all new students providing a timely and seamless customer experience. Bring your experience: Good administration skills with attention to detail. Excellent knowledge of Microsoft Office applications, in particular, Excel and Word. Excellent written and oral communication and interpersonal skills. Managing a busy and varied workload, in a pressurised environment, meeting required deadlines Exceptional problem-solving skills with the ability to work on own initiative. We look forward to hearing from you! #administration #studentsupport #administrator #customerservice #LifeAtQA
EC1R 4TF

Head of Customer Success Platform

Ref. : 1000009028
London (International House)
London
Head of Customer Success (Platform) London with potential travel Your role is transformative in shaping exceptional customer experiences. This strategic leadership position is at the heart of our mission, ensuring that every customer not only achieves success but thrives using QA’s products and services. You will be passionate about creating value and leading high-impact teams, with the real desire to make a positive difference! Key Responsibilities: Ensure customer success strategies are adaptable across evolving product lines and service models Structure and lead a team of Customer Success Managers & Sales Engineers to support pre & post customer sale, onboarding, customer engagement & product adoption, service governance, health & satisfaction, continuous improvement and customer retention. Drive renewals, upsells, and cross-sells by identifying opportunities for expansion. Reduce churn by proactively addressing customer concerns and ensuring ongoing value delivery. Work closely with Product to understand and influence strategy & product development initiatives, representing the customer voice. Experience: You have minimum 5 years experience in a Customer Success environment that is fast-paced and change intensive Proven success working across organisational systems & best practice to deliver optimal customer experiences and outcomes Demonstrates resilience, growth mindset and ability to understand, review and drive opportunities for growth and evolution Excellent relationship and senior stakeholder management capabilities with strong influencing skills. Collaborates easily & effectively, building trusted advisor status through regular honest & effective communication Manages a team with empathy, curiosity and desire to support development of individuals, helping them to achieve their goals
E1W 1UN

Customer Success Manager

Ref. : 1000009024
London (International House)
London
Role: Customer Success Manager Location: London Your role will be part of the wider Sales team, driving commercial success of Digital Subscriptions within the QA Group. You will be a point of contact for clients, working with many C-Suite and VP level partners, so you will need to demonstrate ability to lead, consult and advise clients on best practice and share industry knowledge. Key Responsibilities: You will manage a portfolio of enterprise and medium sized clients serving as their primary business point of contact throughout their customer journey with a focus on Retention and Success whilst our New Revenue teams drive growth. You will orchestrate overall relationships with assigned strategic and complex enterprise customers, which will include growing adoption, ensuring retention, and optimising client sentiment. You will also work in collaboration with New Revenue teams to support growth of these accounts to multi-year, £1m+ partnerships. You will be responsible for setting up curriculums and programs with these clients, so need to have a curiosity and interest in our content, product offerings and how these solve for client needs. About you: We are ideally looking for someone who has a solid track record in account management, customer success or sales ideally within the tech or education industry Strong communication skills with the proven ability to engage and influence executive stakeholders in Fortune 50 companies and the ability to examine, synthesize, and present data to various stakeholders in the correct and compelling form. A highly collaborative work style with the ability to work with and influence cross-functional teams, key partners will include the senior leadership team, Sales/New Business, Product, and Marketing Knowledge of consultative sales techniques, competitor landscape, managed services
E1W 1UN

Senior Talent Acquisition Partner - Commercial

Ref. : 1000008811
London (International House)
London
Role: Senior Talent Acquisition Partner Location: London - Hybrid (2 days in the office) Competitive Salary + Bonus Role Summary As a Senior Talent Acquisition Partner, you will be a strategic advisor and talent expert, leading the end-to-end recruitment process to attract, engage, and hire top talent. Leveraging your deep industry knowledge and market insights, you will collaborate closely with business leaders, senior stakeholders and managers to drive recruitment initiatives that support the company’s growth. Your ability to build strong relationships, provide consultative guidance, and manage complex hiring needs will make a direct impact on QA's organisational success. Role Responsibilities Be the first point of contact and brand ambassador for QA, using your understanding of our business areas, especially within Sales and Commercial, to passionately communicate our mission, purpose, and growth goals to prospective talent. Leverage your experience in high-volume B2B and SaaS sales recruitment to proactively source exceptional candidates across a wide range of channels (e.g. social media platforms, job boards, professional networks, and innovative sourcing techniques), always staying ahead of market trends. Own and deliver the full end-to-end recruitment life cycle for commercial roles across the business from briefing and sourcing through to selection, offer management, and on boarding. Act as a trusted recruitment advisor and process expert while ensuring all candidate and hiring manager interactions are effectively managed through our Applicant Tracking System. Take the lead on recruitment projects focused on talent attraction, process optimisation, and recruitment marketing with a commercial edge. Provide clear insights into recruitment performance, sharing actionable data such as time-to-hire, cost-per-hire, agency spend, and conversion metrics like probation pass rate. Your Experience/Skills Experience working within internal recruitment in a fast-paced organisation with high volume roles and multiple priorities with a desire to grow and develop Experience recruiting within tech or commercial business areas and/or the training industry would be an advantage A genuine interest in building strong relationships with internal stakeholders, candidates and external suppliers Experience and practical knowledge of utilising Applicant Tracking Systems, LinkedIn Recruiter, Reed and other recruitment tools Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods Excellent organisational and time management skills
E1W 1UN

Student Engagement & Representation Co-ordinator

Ref. : 1000009117
Birmingham (Louisa Ryland House)
Birmingham
Student Engagement & Representation Co-ordinator Birmingham Campus | Full-Time | Hybrid Are you passionate about empowering students and enhancing their university experience? QA Higher Education is seeking a proactive and organised Student Engagement & Representation Co-ordinator to join our Quality Assurance team. This is a pivotal role that bridges the gap between students and staff, ensuring student representation is inclusive, effective, and impactful. What You’ll Be Doing Lead the Student Representative nomination and training process. Organise and facilitate meetings between students and staff, ensuring agendas are set and actions are tracked. Support Student Representatives in confidently voicing student feedback. Drive engagement with key surveys like the National Student Survey (NSS) and Postgraduate Taught Experience Survey (PTES). Ensure feedback loops are closed and student voices lead to real change. Collaborate with internal and external stakeholders to enhance the student experience. What We’re Looking For Experience in a fast-paced environment and delivering projects. Proven ability to communicate effectively in both written and spoken formats. Organisational skills and a proactive, solution-driven mindset. Experience in Higher Education administration desirable. Committed to making a difference, with a keen eye for innovation and improvement. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will re required to undertake a basic DBS check. Apply now and help us amplify the student voice at QAHE. #Birmingham #QAHigherEducation #Hiring #JobOpening #Recruitment #Student #Education
B3 3PL

Sales Development Representative

Ref. : 1000009086
London (International House)
London
Job advert Sales Development Executive London- Hybrid - 3 days in the office Package: Competitive base salary with an uncapped commission The SDR is responsible for identifying and qualifying new business opportunities with employers who could benefit from tech apprenticeship programmes. This role is pivotal in driving growth by generating leads, nurturing prospects, and booking meetings for the senior sales team. Research and identify potential employer partners across tech sectors Use tools like LinkedIn, CRM systems, and job boards to source leads. Maintain a steady pipeline of qualified prospects. Conduct cold calls, emails, and LinkedIn outreach to engage decision-makers. Tailor messaging to highlight the value of tech apprenticeships for workforce development. Follow up on marketing-generated leads promptly. Qualify leads based on criteria such as company size, tech hiring needs, and apprenticeship readiness. Book meetings for Business Development Managers or Account Executives. Ensure smooth handover of qualified leads with detailed notes and context. Accurately log all interactions and lead data in Salesforce Track KPIs such as call volume, conversion rates, and meetings booked. Provide weekly reports on outreach performance and pipeline health. Work closely with marketing to align campaigns with outreach efforts. Share market insights and feedback from prospects to improve messaging and offerings. Participate in team meetings and training sessions to continuously improve skills. Meet or exceed monthly targets for outreach, qualified leads, and meetings booked. Contribute to the overall sales goals of the organisation. What experience/qualifications do I need? Strong communication and interpersonal skills. Experience in B2B sales or education/training sector is a plus. Familiarity with tech roles and apprenticeship frameworks (e.g., Level 3-5 digital standards). Resilient, self-motivated, and target-driven.
LS12 6BD

Reward & Benefits Partner, London

Ref. : 1000009055
London (Middlesex Street)
London
🌟 Reward & Benefits Partner – Shape the Future of People Strategy at QA Higher Education 📍 Location: London (Hybrid Working) 🆕 Brand New Role | Strategic Impact | People-First Culture Are you ready to lead the evolution of reward and benefits in a dynamic, fast-growing higher education environment? At QA Higher Education, we’re driven by one mission: to transform lives through learning. Join us as our Reward & Benefits Partner and help us build a future where our people feel valued, supported, and inspired. 💼 What You’ll Be Doing As a key member of our People Team, you’ll: Design and implement salary bandings aligned with our career framework Lead compensation processes and salary benchmarking Oversee bonus and commission schemes Drive gender and ethnicity pay gap reporting Develop and roll out a total reward strategy Enhance benefits to boost attraction, retention, and employee wellbeing Provide expert guidance across QAHE 🤝 Who You’ll Work With You’ll collaborate with: Our passionate People Team Group Head of Reward Payroll Manager Directors, Managers, and employees across QAHE 🎯 What You’ll Bring Proven experience in reward and benefits strategy Strong stakeholder and project management skills Expertise in job evaluation, benchmarking, and pensions CIPD qualification (or equivalent) Advanced Excel and data analysis skills A passion for people and continuous improvement 🌍 Why QA Higher Education? We believe education should be accessible to everyone—from career changers to working professionals. We partner with leading universities to deliver industry-relevant courses in city-centre locations, helping students unlock their potential. At QAHE, diversity and inclusion are at the heart of everything we do. We celebrate individuality and strive to create a workplace where everyone belongs. ✅ What You’ll Get Competitive salary and bonus Hybrid working flexibility Career development opportunities Inclusive, values-driven culture The chance to make a real impact 📌 Please note: The successful candidate will undertake a Basic DBS check. 🔗 Click to view the full job description and apply today! #IND01 #RewardJobs #BenefitsConsultant #PeopleTeam #HRJobs #CompensationAndBenefits #HigherEducationCareers #CIPD #HRStrategy #PayEquity #DiversityAndInclusion #LondonJobs #QAHigherEducation #hiring
E1 7HT

International Admissions Officer

Ref. : 1000008830
London (Middlesex Street)
London
Admissions Officer, QA Higher Education Hybrid Working, mainly working from home London OR Birmingham OR Manchester Based Do you have a background in admissions, or education or recruitment and are looking for a new challenge? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you! About our role: As an Admissions Officer you will implement and co-ordinate the processing of student applications to our University partners. You will be reviewing incoming applications, validate applicants’ academic records and/or professional experience. Overseeing the day-to-day aspects of Admissions, liaising with various internal and external stakeholders on related matters. Here’s some of what’s involved: (click through to see the full JD) Review incoming applications, validate applicants’ academic records and/or professional experience Ensure admissions procedures are in place and maintained in accordance with the QA and partner Universities' guidelines and procedures and in compliance with partner Universities’ Accreditation and UKVI regulations Ensure the CRM system is consistently updated, and information is detailed and accurate and that appropriate student data is recorded and maintained in compliance with partner Universities’ accrediting bodies and UKVI regulations. Provide clarifications to student’s queries in a professional manner. Work closely with recruitment team to ensure required documentation is received to process applications within set deadlines. Communicate admissions decisions to applicants Bring your experience: Excellent verbal and written communication skills Strong organisational and planning skills Demonstrated ability to implement and review policy and procedures in respect of compliance requirements Ability to work effectively within a cross functional team environment Strong communication and interpersonal skills. Ability to problem-solve Experience of working in a customer-focused environment Ability to work at pace with tight deadlines Knowledge of the Higher Education sector would be desirable The successful candidate will be required to undertake the Basic DBS check. We look forward to hearing from you!
E1 7HT

Student Enrolment Advisor

Ref. : 1000009109
Birmingham (Louisa Ryland House)
Birmingham
Student Enrolment Advisor within our Compliance Team 6-Week Fixed Term Contract Fulltime Mon-Friday 9am-5.30pm On Campus Customer Service Role Birmingham City Centre Do you have experience within a busy student facing or customer support environment? Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you! About our role: You will be responsible for verifying the eligibility of prospective students to study in our institution, ensuring student documents are all in order as required. Additionally, you will guide students through the enrolment process, providing essential information and support to facilitate a seamless transition into their chosen programs. Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUST! Start date early September Bring your experience: Good administration skills with high attention to detail. Excellent knowledge of Microsoft Office applications, in particular, Excel and Word. Excellent written and oral communication and interpersonal skills. Managing a busy and varied workload, in a pressurised environment, adhering to deadlines. Exceptional problem-solving skills with the ability to work on own initiative. Ability to use initiative when required. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! The successful candidate will undertake a Basic DBS check. #customerservice #administration #education #excel #qahighereducation #enrolment #birmingham #students #graduate
B3 3PL

Senior Learning Design Consultant - AI

Ref. : 1000009081
UK
Other
Senior Learning Design Consultant - AI Hybrid (UK or US) Full time: 37.5 hours per week Competitive salary plus some great benefits QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale. We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by: Providing a continuous learner experience Connecting up learning across the organisation Creating more collaborative learning As Senior Learning Design Consultant – AI your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.  Key Responsibilities: Design and develop innovative and engaging public and client specific AI products Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Work with Portfolio Director to maintain the relevance of the AI Portfolio  Experience:   In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce Best-practice in current learning methods
TBC

Student Ambassador

Ref. : 1000008863
Birmingham (Louisa Ryland House)
Birmingham
Student Ambassador, Birmingham Campus QA Higher Education, flexible & casual part-time work for QAHE Enrolled Students ONLY Are you passionate about university life and love connecting with fellow students? Are you looking for a flexible, paid opportunity that fits around your studies and allows you to represent your university? Then we’ve got the perfect role for you – read on to find out more. About our role: As a QAHE Student Ambassador, you’ll be a key representative of QA Higher Education, supporting with events on campus and beyond. From campus tours to open days, enrolment, and student socials – no two days are the same. You’ll be part of a vibrant and supportive team, inspiring prospective students and enhancing the student experience across our London, Manchester and Birmingham campuses Please note there will be a variety of weekend, daytime and evening hours available Here’s a flavour of what’s involved: (click through to read the JD) Represent QAHE at on-campus and external events Deliver engaging campus tours and support with enrolment/induction Assist with event set-up, logistics, and guest welcome activities Answer questions about your course and student life at QAHE Carry out light admin duties and support QAHE departments Be a positive role model and share your student journey Bring your experience: Must be currently enrolled in a full-time undergraduate or postgraduate course at QAHE Friendly, reliable, and enthusiastic about helping others Excellent communication and listening skills A team player who can also use their initiative Organised, punctual, and professional No experience needed – full training provided! Experience volunteering, in societies, or customer-facing roles would be beneficial A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how! Simply hit the apply button. Working hours may fall both within and outside of study hours; however, Student Ambassadors are expected to prioritise their academic commitments. The successful candidates will be required to undertake the basic DBS check We look forward to hearing from you! #studentambassador #qahe #highereducation
EC1R 4TF

Client Relationship Manager

Ref. : 1000009090
Birmingham (Louisa Ryland House)
Birmingham
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.  By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. As a Client Relationship Manager you will develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Job Description Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Deliver high levels of customer service that lead to long-term commercial relationships Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space Uncover revenue opportunities through thorough exploration of clients problem/need About you: Track record of achieving sales targets Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office
M1 6FQ

Business Development Executive - Leeds

Ref. : 1000008972
Leeds (Brewery Wharf)
Yorkshire
The role: Recruitment / Sales / Business Development Executive Location: Leeds - Hybrid - 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Job purpose: You will join QA as a Business Development executive; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. About you: You will be an experienced Business Development executive with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Business Development Executive Lead client meetings to understand their business in order to deliver an impactful solution Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance Design a high-level creative solution to meet the client’s needs Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off Measure the strategic value being added to client account Develop strategic relationships with client C-Suite and other senior stakeholders Sounds great, doesn’t it?! And in return we will offer you! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. #LifeatQA #QA #theresnoplacelikeqa #LI-hybrid #hiring #th1
LS10 1NE

Client Relationship Director

Ref. : 1000008854
Manchester (St James Buildings)
Lancashire
Sales – Client Relationship Director Full-Time/Permanent Salary - Competitive Salary + Commission Location - Manchester About QA Our mission within the Public Sector sales team is to work with our customers to identify areas of growth, areas where we do not currently deliver into and new projects to support customer outcomes. To achieve this goal, we need to supercharge growth and drive new business opportunities into accounts that sit within the Public Sector, Local Government & Defence. Key Responsibilities Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield. Prospect for new revenue streams whilst maintaining and growing existing lines of revenue . Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients. Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end. Input, analyse and interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics What You'll' Bring Good communication for internal and external stakeholders up to C suite level Driven and hungry for the sale Dynamic and innovative Willing to challenge the status quo Demonstrable success in sales Sounds great, doesn’t it? And in return we will offer you
M1 6FQ

Senior People Partner

Ref. : 1000008924
London (International House)
London
Senior People Partner London (3 days a week in office), occasional travel to Slough QA are seeking an accomplished and strategic HR professional with over 10 years of experience driving people initiatives in fast-paced, high-growth environments. You will have a proven track record of partnering with senior leadership to align people strategy with business goals, enhance employee experience, and lead change management across diverse functions. Adept at navigating complex organisational structures, implementing performance and engagement frameworks, and fostering inclusive workplace cultures. Role Responsibilities: • Collaborate closely with leaders to understand and analyse people challenges, and develop commercially focused People plans to maximise employee engagement and organisational sustainability • Manage complex employee relations issues, mediating and resolving conflict when necessary • Lead on the people aspects of business transformation and change initiatives, ensuring effective organisational design and modes of working Identify gaps in internal capabilities and performance and build strategic recruitment and development plans to achieve desired business results • Oversee effective implementation of all annual cycle events working with the People Operations, Talent and Experience team • Project manage key People initiatives alongside the People Experience Managers • Advise and coach leaders and managers on People policies & practices and interpersonal skills • Champion organisation values and culture ensuring they are clearly communicated and contribute to a positive work environment • Flexibility - some travel to other sites within the UK will be required Your Experience/Skills: • Many successes in delivering stated business objectives through effective business partnering • Managing multiple stakeholders, sometimes with conflicting agendas, and facilitating teams to deliver group objectives • Sound talent management and workforce planning experience • Exposure to TUPE and post-close integration activity would be advantageous • Experience across multiple organisations with some blue-chip exposure in recent past • Generalist knowledge base, with strengths in change and/or talent management • In depth working knowledge of current employment law
SL1 1SG

Solutions Engineer

Ref. : 1000008926
London (International House)
London
Role: Solutions Engineer Location: London (Hybrid - Client and office locations) Competitive Salary + Commission We’re seeking a Solutions Engineer to support our teams in scoping, positioning and winning high-value strategic deals with a specific Vertical. This role sits at the intersection of sales, product and delivery, working with clients to demonstrate products and solutions as well as work through how these can be developed to meet their individual needs. The role will be focused on translating customer problems into compelling solutions and orchestrating internal teams to build winning proposals. Key Responsibilities: Solution Demonstration, Scoping and Design The ability to run demonstrations of existing products, in turn selling the platform as a key part of the overall offering. Translate customer needs into tailored enterprise learning and transformational solutions. Develop high-quality solution narratives, statement of works (SOWs), pricing models and technical documentation. Client Engagement Join sales meetings to provide subject matter expertise and technical credibility when it comes to solutions. Build trust with senior client stakeholders, including but not limited to, Chief Transformation Officers, Chief Information Officers and Chief Data Officers Proposal and Bid Support Lead, or support the Bid Team with, responses to Requests for Information (RFIs) / Requests for Proposals (RFPs), bringing together cross-functional input, where appropriate. Collaborate with product specialists, delivery and commercial teams, to align on solution feasibility, cost and margin. Internal Enablement and Strategy Work closely with Marketing and Product to stay up-to-date on new offerings and capability areas. Identify and share insights from the market to inform solution development and product roadmap. Your Experience/Skills Experience in pre-sales, sales engineering, solution consulting and / or a technical account management. Strong understanding of enterprise sales processes and what it takes to win complex deals. The ability to lead solution design and collaborate across commercial, technical and delivery teams. Comfortable engaging with C-level stakeholders and translating technical detail into business value. Background in SaaS, digital learning, Enterprise IT, consulting and /or digital transformation is a plus.
E1W 1UN

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