QA - Search results(12 vacancies/1)-Profession : Academic - HE, Operations - HE / Profile : Finance-->Credit Control, Marketing-->Product & Proposition, Operations-->Customer Service, People-->People Services, Sales-->Direct Sales, Academic - HE-->Management - Academic HE, Operations-->Operational Services, Sales-->Management - Sales / State : Europe-->Scotland-->Glasgow, Europe-->South West-->Gloucestershire, Europe-->North East-->Newcastle, Europe-->West Yorkshire-->Yorkshire

Senior Sales Manager

Ref. : 1000009167
Leeds (Brewery Wharf)
Yorkshire
Job advert Role: Senior Sales Manager Location: Leeds Your role will be part of the wider Sales team, driving commercial success. You will manage, motivate and develop a team of up to 11 individual contributors to achieve or exceed quarterly revenue targets of up to £1.5 - 2M. Key Responsibilities: Assigning activity and communicating clear performance expectations, objectives and key results Monitoring day to day activity and progress and addressing drops in productivity Coaching and developing team members to enhance their sales competence and achievement of targets Support the team with problem solving and decision making where appropriate Actively involved in large deals, role modelling effective sales techniques Acting as a point of contact for client issues Champion a working environment which aligns with the QA Spirit About you: Knowledge of QA business solutions Knowledge and Experience of the learning and development / training industry – Instructor Led or eLearning Awareness of the importance of customer centricity and team collaboration Knowledge of how to set SMART performance objectives Awareness of typical KPIs and financial metrics in a customer centric / sales environment Demonstrable knowledge of how to analyse problems and develop solutions Coached and mentored sales individual contributors Experience of working in a customer centric, fast paced, matrix environment Created and achieved against personal development plans Ideally educated to degree level or equivalent or a sufficient level of experience in a similar role
LS10 1NE

Business Development Executive

Ref. : 1000009146
Leeds (Brewery Wharf)
Yorkshire
Business Development Executive Leeds - Hybrid - 3 days in the office Package: Competitive base salary with an uncapped commission Are you a money-hungry, motivated individual with some customer facing experience looking to kickstart your career in sales? Want to undergo valuable in-house sales training and be part of a supportive and exciting team? Look no further – Join us as a Business Development executive at QA and earn uncapped commission! QA is the UKs leading tech training organisation – we’re experts in reskilling, upskilling, apprenticeships and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world’s biggest brands including BBC, AWS, Google, Deloitte and JP Morgan! About you: You’ll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets. A ‘day in the life’ of a Business Development Executive Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint. Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts. Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities Prepare quotes and proposals for customers Use relevant data housed in Microsoft Dynamics to fully report on sales activity Build territory plan each quarter to maximise on opportunity. Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders Constantly develop a deeper knowledge of your product offering and sales techniques What experience/qualifications do I need? Ideal for candidates seeking their first step into a sales career. Basic proficiency in Microsoft Office Ability to work accurately under tight deadlines while maintaining attention to detail. Some exposure to working towards performance targets or objectives will be an advantage
LS10 1NE

Senior Service Delivery Specialist (programme coordinator)

Ref. : 1000009001
Gloucestershire
Senior Service Delivery Specialist (programme coordinator) Permanent Location: Cheltenham This role requires holding or passing and maintaining security clearance for the duration of your employment in the role. In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities: Create and maintain programme plans to track progress and ensure successful completion of training programmes. Manage and prioritise coordination activities to meet internal and external requirements. Act as main point of contact for training programme for internal and external stakeholders. Maintain excellence in coordination activities including answering stakeholder queries, onboarding learners, managing commercials and evaluating training programme feedback. Collate, analyse and report programme feedback data. Present service delivery reviews to clients. Key Skills / Experience Required: Building and maintaining client relationships. Extensive cross-functional collaboration skills. Effective soft skills and emotional intelligence facilitating effective written and verbal communication. Comfortable presenting to clients both face to face and virtually. Proficient in analysing, evaluating and reporting data. Microsoft office (including Excel and PowerPoint). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
HOMEBASED

Lecturer in Science, biology &/or Chemistry, Newcastle

Ref. : 1000008980
Newcastle (NU Pathway)
Newcastle
Lecturer in Science Programmes Biology and/or Chemistry Flexible sessional teaching hours available Northumbria Newcastle Pathway Applied Science, Nursing & SGU Medical Programme All Teaching is on campus in Newcastle, Teaching commences October 25. Ability to commute & teach on campus required – no online sessions available We are seeking flexible and committed lecturers to join our teaching team on a Sessional Contract basis. If you have experience teaching Biology, Chemistry, or both, and enjoy working with a diverse, international student cohort, we would love to hear from you. About the Role: As a Lecturer in Biology and/or Chemistry, you will deliver engaging and high-quality teaching across our Applied Science, Nursing, and SGU Medical programmes. You will support students at foundation level, helping them develop the skills and knowledge needed for academic success and progression into their undergraduate degree. What You Will Be Doing: Teaching Biology and/or Chemistry modules as required. Preparing lesson plans, delivering classes, and assessing student work. Providing academic support and feedback to students. Working closely with programme leads to ensure a consistent and positive learning experience. What We Are Looking For: Experience teaching Biology and/or Chemistry, ideally within schools, FE colleges, or higher education. Ability to adapt teaching for international student needs. Strong subject knowledge and a commitment to student development. Flexibility to teach on a sessional basis, depending on programme needs. About Us: A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver an International Foundation Programme (IFP), an International Medical Foundation Programme, an International Year One in Business and Pre Masters-Programmes in Business, Engineering and Computing. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. Pre Masters into a range of level 7 programmes. The Pathway is committed to providing an inclusive, supportive environment where international students can thrive academically and personally. If you’re passionate about science education and looking for flexible teaching opportunities, apply today to join our team. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will be required to undertake an Enhanced DBS Check #newcastle #lecturer #science #qahighereducation #appliedscience #biology #chemistry
NE1 8ST

Senior Lecturer in Science, Newcastle

Ref. : 1000008988
Newcastle (NU Pathway)
Newcastle
Senior Lecturer in Science (Full Time Permanent Post) Northumbria Newcastle Pathway Applied Science, Nursing & SGU Medical Programme On campus 5 days a week, all teaching is in Newcastle. Advert will be removed once we have appointed a successful candidate, please apply early. Are you an experienced academic or programme leader with a background in managing science programmes and supporting international students? We are seeking a committed and knowledgeable Senior Lecturer to join our team on a permanent basis, leading on Applied Science, Nursing, and working with our Programme Leader on our SGU Medical Programme. About the Role: As Senior Lecturer in Science, you will play a key role in leading, developing, and delivering programmes within our science portfolio, ensuring a high-quality learning experience for international students. You will support the academic management of modules, contribute to teaching, and guide students through their educational journey from foundation through to degree level study. You will work closely with colleagues to support student success and progression while ensuring programmes are managed in line with academic standards and quality assurance processes. Experience in running programmes in schools, FE colleges, or higher education institutions is essential. Key Responsibilities: Lead and oversee the delivery of Applied Science, Nursing and teach on the SGU Medical programme. Provide academic leadership to teaching teams. Develop curriculum content in line with university requirements. Contribute to teaching and assessment across science-related modules. Support student progress monitoring, feedback, and reporting processes. Ensure compliance with academic quality assurance and programme validation requirements. What You Will Bring: Proven experience in programme leadership or module management within education (schools, FE colleges, or higher education). Strong understanding of international student needs, including academic and pastoral support. Experience teaching or managing Applied Science, Nursing, or Medical-related programmes. A proactive approach to academic leadership and team management. Commitment to student success and progression. Able to teach Biology and Chemistry at foundation level/A level. #newcastle #lecturer #science #qahighereducation #appliedscience #biology #chemistry
NE1 8ST

Credit Controller

Ref. : 1000009030
Leeds (Brewery Wharf)
Yorkshire
Credit Controller Hybrid (Leeds) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.  By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. As a credit Controller you will manage & control all credit control and accounts receivable operations for a defined set of accounts and there is also an opportunity to manage a credit control apprentice and ensure set targets are maintained. Job Description Collection of all outstanding debtors within personal set of accounts across all parts of the business group Managing collections and account management of customer with varying payment terms and different product types Continuing reduction of over 60 day debt and debtor days Supporting sales, service delivery and sales administration in the enforcement of credit control policies Deal with customer queries in a professional and timely manner Escalate account issues to credit management Assist with other areas of the team/business as arising About you: Credit control background desirable Attention to detail Excellent communication skills both written and verbal Customer focused Understanding the full credit ‘cycle’
LS12 6BD

Service Delivery Specialist

Ref. : 1000009060
Cheltenham
Gloucestershire
Customer Services Administrator (Programme Coordinator) ** Security Cleared ** PART TIME Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role You’ll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer service. You’ll act as the first point of contact and provide high quality support to specified clients. Your focus will be to coordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities Complete tasks or objectives following company policies, procedures, or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities Maintain strong relationships with members of the client team Raise issues that risk project delivery and/or agreed costs and timescales. Escalate risks to ensure appropriate action is taken to mitigate them About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above). About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
TBC

Service Delivery Specialist

Ref. : 1000009064
Cheltenham
Gloucestershire
Customer Services Administrator2 ** Security Cleared ** Part time Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy are required Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
TBC

Service Delivery Specialist

Ref. : 1000009065
Cheltenham
Gloucestershire
Customer Services Administrator ** Security Cleared ** Part time Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role In this role you will ensure booking and enquiry turnaround times are within agreed SLAs (service level agreements), deliver a range of customer service on-boarding tasks, whilst always offering a high-quality experience to learners and employers. Pro-actively using data to identify issues, trends and opportunities then visualise these for key stakeholders and drive for action to address. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy are required Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
TBC

Service Delivery Specialist

Ref. : 1000009084
Cheltenham
Gloucestershire
Customer Services Administrator (Programme Coordinator) Location : Cheltenham/Hybrid This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role You’ll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer service. You’ll act as the first point of contact and provide high quality support to specified clients. Your focus will be to coordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities Complete tasks or objectives following company policies, procedures, or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities Maintain strong relationships with members of the client team Raise issues that risk project delivery and/or agreed costs and timescales. Escalate risks to ensure appropriate action is taken to mitigate them About you Experience of using IT systems e.g. Client Relationships Management is desirable Working to defined deadlines where high levels of accuracy are required Track record of successfully delivering assigned tasks and/or events - desirable Experience within a highly client-centric environment, servicing a wide range of offerings Working to tight deadlines where high levels of accuracy Demonstrate a good working knowledge of Microsoft Office Word/Excel/Outlook (2007 and above).
TBC

Business Development Executive - Leeds

Ref. : 1000008972
Leeds (Brewery Wharf)
Yorkshire
The role: Recruitment / Sales / Business Development Executive Location: Leeds - Hybrid - 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Job purpose: You will join QA as a Business Development executive; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. About you: You will be an experienced Business Development executive with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Business Development Executive Lead client meetings to understand their business in order to deliver an impactful solution Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance Design a high-level creative solution to meet the client’s needs Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off Measure the strategic value being added to client account Develop strategic relationships with client C-Suite and other senior stakeholders Sounds great, doesn’t it?! And in return we will offer you! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. #LifeatQA #QA #theresnoplacelikeqa #LI-hybrid #hiring #th1
LS10 1NE

Client Relationship Manager - Apprenticeships Glasgow

Ref. : 1000008455
Glasgow
Glasgow
The role: Client Relationship Manager -Glasgow Location: Glasgow G2 5AH, Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Joining QA as a Client Relationship Manager, you’ll be part of a team with a mission to build and grow relationships with new and existing clients across a breadth of industries. You'll be at the forefront of selling our industry-leading apprenticeship programmesin IT and the digital space,helping businesses upskill their current workforce or hire fresh new talent through our career-starting pathways. QA is one of the UK’s leading digital and tech apprenticeship providers, and in this role, you'll be offering a wide range of impactful solutions. This includes not only our apprenticeships but also access to the QA platform and progression opportunities including graduate apprenticeships through our exclusive university partnership with UWS. You'll apply best-in-class sales techniques and receive ongoing coaching and mentoring on the job. We believe in growing together—our team is built on a collaborative, supportive culture where people help each other develop and celebrate each other's wins. Join a team where high performance meets heart, and where you can truly thrive in a role that makes a difference. A ‘day in the life’ of a Client Relationship Manager Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
G2 5AH

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