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Number of results: 2 vacancy(s)

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Ask4Help Administrator

Add this vacancy to selection: Ask4Help Administrator (1000009317)

Ref. : 1000009317
London (Middlesex Street)
London
Join Our Student Support Team in London Ask4Help Administrator, QA Higher Education, London, Full Time – Shift Rota Including evenings & weekends Are you passionate about delivering exceptional customer service and making a real difference in students’ lives? QA Higher Education is looking for a friendly, proactive, and solution-focused individual to join our Ask4Help team in London. What’s the role about? As the first point of contact for Northumbria University London students, you’ll be at the heart of our student experience. Whether face-to-face or online, you’ll handle a wide range of enquiries, offering support, guidance, and referrals to specialist teams when needed. You’ll work closely with a small, collaborative team and liaise with wider university departments to ensure students feel supported throughout their academic journey. Key Responsibilities ·Deliver outstanding front-line customer service. ·Log and manage student enquiries using university systems. ·Resolve queries using policy, experience, and discretion. ·Collaborate with internal teams to ensure consistent and accurate information. ·Contribute to service improvements and student satisfaction. What we’re looking for ·Experience in a fast-paced customer service environment. ·Confidence in handling face-to-face, phone, and email enquiries. ·A calm, positive approach with strong problem-solving skills. ·High IT literacy (Microsoft Office, CRM systems). ·A genuine passion for supporting students from diverse backgrounds. Why QAHE? QAHE partners with leading UK universities to deliver a wide range of programmes to over 17,000 students from around the world. We’re committed to providing inclusive, high-quality education and creating a safe, supportive environment for all. Ready to make a difference? Apply now and help us shape an outstanding student experience at QAHE. The successful candidate will be required to undertake a Basic DBS check. #QAHE #QAHigherEducation #StudentSupport #Administration #EducationAdmininstration #London #NewRole
E1 7HT

Student Relations Coordinator

Add this vacancy to selection: Student Relations Coordinator (1000009241)

Ref. : 1000009241
London (Rosebery Avenue)
London
Student Relations Coordinator – London (Rosebery Avenue Campus) Full-time | Hybrid | QA Higher Education What You’ll Be Doing As a Student Relations Coordinator, you’ll be at the heart of student life—bringing energy, creativity, and care to every interaction. You’ll: - Champion student engagement through exciting events and social activities. - Support student-led initiatives and empower ambassadors and clubs. - Organise welcome weeks, Freshers’ events, and external trips. - Build partnerships with local businesses and universities to enhance student life. - Promote British Values and wellbeing across all activities. You’ll also support campuses in Birmingham and Manchester, helping to create a consistent and inclusive student experience across the UK. What You’ll Bring We’re looking for someone who is: - A confident communicator, both in writing and in person. - Organised and methodical, with a flair for planning events. - Experienced in working with diverse student populations. - Tech-savvy, with practical knowledge of social media and office tools. - Enthusiastic, persuasive, and ready to make a difference. Why QAHE? At QAHE, we don’t just deliver education—we power potential. We’re bold, collaborative, and progressive, and we’re proud to support over 250,000 learners each year. Diversity & Inclusion QAHE is committed to diversity and inclusion, and we’ll make reasonable adjustments to support your needs. Ready to inspire the next generation of students? Apply now and help us shape the future of student life at QAHE. #Students #QAHE #Hiring #London #JobOpportunity #QAHigherEducation
EC1R 4TF

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Number of results: 2 vacancy(s)

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