- Ref. : 1000007447
- Cardiff (Uni of South Wales)
- Wales
- Experienced Administrator for our Higher Education Campus
Pontypridd based on campus at the University of South Wales
Fulltime Monday to Friday (can be flexible), maternity contract 12-month contract.
Do you have strong administration experience ideally within the education sector (preferred) or within a busy customer-based function where organisation and communication are key? If so, we have the perfect opportunity for you!
About our role: As Student Support Administrator you will be responsible for activities associated with administration, student support, communication and teamwork within a Higher Education environment. The position has both an administrative and service focus with student support at their heart so your day will be spent actively working directly with our international students and lecturers, admissions, welfare and library services staff.
Good IT & systems experience, Word and Excel skills a MUST
Here’s a flavour of what’s involved: (please click through to see the full JD)
Administration to develop and assist the maintenance of consistent and accurate data and documentation along with the organisation, communication, reporting and preparation of activities such as staff and student meetings.
Student support to provide first line face to face, email or telephone support for students in relation to academic assessment procedures, hand in dates and signposting to university regulations.
Communication and teamwork to develop processes and procedures alongside other QA staff to ensure the highest level of customer service is being given be it by phone, email or face to face.
Bring your experience:
Sound administrative experience preferably within the education sector.
Experience of multi-tasking and delivery to agreed timescale.
Experience of managing and prioritising workload
Excellent communication skills
Excellent literacy, numerical skills and Excel skills
Team player
Flexible and adaptable to change.
Well organised and methodical
A little more about us: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations.
Apply today - Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
#highereducation
#pontypridd
#administration
#studentsupport
#administrator
#education
- WALES
- Ref. : 1000007012
- Site Based
- Other
- DATA ENGINEERING TRAINER
95% Remote
Competitive Salary
Are you a data engineering professional with the desire to teach?
We’re looking for a strong Data Engineer with the capability to develop content and lead our new data apprenticeships training programme (Level 5).
As the UK's leading tech training company providing courses across all verticals, we are passionate about what we do! Looking for a good work life balance and a supportive environment? We offer that too!
What will I be doing?
*Deliver high quality teaching and learning to individuals and groups, as required
*Deliver immersive learning experiences, ensuring engagement through the use of collaboration tools
*Develop schemes of learning, lesson plans, teaching and learning materials and resources to meet the qualification requirements
*Contribute to business success by identifying and proactively pursuing opportunities for improvement, supporting the sales teams with specialist knowledge where required
*Contribute to business success by driving the completion of learner evaluations and identifying and referring opportunities for improvements
What will I need for the job?
*You should have experience as a Data Engineer in industry – You should be versed in generalist data and big data (using tools such as Python, SQL, ETL)
*You should have the ability to deliver and create content for our data engineering programme
*You should have some experience or exposure to training in house or in an educational capacity
*You should have great communication and stakeholder management skills
- DUMMY
- Ref. : 1000007298
- Home Based
- Other
- Senior Learning Designer/Team Leader
Location: London (hybrid working)
As a Senior Learning Designer you will be leading a small team as well as managing your own workload. This would suit someone who has managed before with a strong learning design background.
Job Responsibilities:
Lead a team of Learning Designers and/or Junior Learning Designers to design high quality, engaging and innovative blended learning programmes for QA’s core products and bespoke courses for individual client requirements.
Support the Senior Learning Design Manager with the busy day to day operations of the Learning Design team.
Escalate project risks to the Learning Design Manager with a proactive approach to mitigate challenges.
Design and develop blended learning programmes for QA’s core products and for individual client requirements.
Design, storyboard and script digital learning content and assets by applying learning design principles to effectively develop learners’ skills and knowledge.
Quality assure your team’s work in line with course requirements, style guides, and course manuals.
About you:
Line management of learning design/instructional design teams.
Managing projects concurrently to defined timescales and budgets.
Successful design and development of digital and face-to-face learning programmes, preferably in an instructional/learning design role.
Strong knowledge of educational theory and instructional/learning design principles.
And what can we offer you?
Competitive salary with a whole host of excellent benefits!
3 full training days from a wide range of courses
Continuous performance development
2 days off for charity work
Work for a company that promotes
Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners)
Work with some of the biggest brands there are!
Equal Opportunities:
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place
At QA, we’re 100% committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. As a market leader in digital education, it’s our duty to drive diversity & inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.
If you are interested please apply below.
#LI-AW1 #LI-hybrid
- HOMEBASED
- Ref. : 1000006360
- Home Based
- Other
- Agile Project Management Trainer
Home-Based
Competitive with Benefits
Are you an Agile Project Management Trainer with a passion for teaching and sharing your valuable knowledge? Or maybe you’re an Agile Project Manager with training experience looking to move into an exciting new career?
Join us at QA! We’re a UK Leading training organisation providing high quality, industry-leading apprenticeships, courses and certifications to our learners – you could be the next trainer joining us on this rewarding journey!
What will I be doing?
*Delivering high quality agile project management courses to learners at all levels
*Contributing to knowledge in specialist areas
*Contributing to business success by driving the completion of learner evaluations
*Identifying and referring opportunities for improvement
*Collaborating with the Delivery Manager, Delivery team colleagues, Account managers and learners, Scheduling team etc
What will I need to be successful?
*Experienced professional in Agile Project Management
*Experience with Agile Fundamentals mandatory
*Competence in delivering teaching/training either in-house or externally mandatory
*Experience with Lean Six Sigma Desirable
*Experience with Kanban Desirable
Qualifications
*APMG Agile PM qualification mandatory
*Agile PRINCE2 desirable
- TBC
- Ref. : 1000007434
- Home Based
- Other
- Project Management Apprenticeship Coach
(Fully remote)
You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.
Skills and Experiences:
Recent industry experience in Project Management (essential)
Have an organised approach with the ability to handle a large caseload of learners.
Strong written skills are essential due to the data recording/written feedback element of the role.
You also need to have the ability to motivate learners as well as work to strict deadlines.
Excellent communication and coaching skills
Ability to diagnose learner needs and adapt to their requirements in a remote environment
Guide and influence issue resolution
Strong planning and organising skills
Ability to solve problems using experience and knowledge to overcome barriers
Skilled in delivering motivational, balanced and constructive feedback
Attention to detail with strong administrative skills
Able to manage own time and prioritise appropriately
What we can give you:
Access to free QA training courses to continue your personal development
Time off to support the charities you love
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
Receive specialist coaching and support from your education leaders
A little more about QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organizations
Apply now – here’s how! Simply hit the apply button. But if you want to know more or have any questions please email aidan.willis@qa.com
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#LI-AW1 #LI-remote
- HOMEBASED
- Ref. : 1000007402
- Home Based
- Other
- Head of Level for our Project Management Degree Apprenticeship, Mainly homebased, Flexible location London OR Birmingham OR Manchester OR Leeds OR Bristol OR Newcastle OR Glasgow
Do you have the lecturing & academic experience to support our Programme Leader in the coordination and planning of delivery of our Level 7 BSc Project Management Degree programme? We have an exciting opportunity……. please read on!
What will you be doing?
As a Head of Level for our Degree Apprenticeship you will cover the remit of academic management across a year of the undergraduate degree programme, supporting the Programme Leader in coordination and planning of for the academic and apprenticeship delivery of the Programme, ensuring compliance with academic and apprenticeship standards.
Your focus:
Ensure that all associated academic and apprenticeship processes are completed in accordance with regulatory bodies (including the university partner), industry / client needs and QA best practices.
Co-ordinate and plan delivery of the of the programme
Act as the first point of contact for academic queries
Contribute to management of the academic, apprenticeship and operational relationship with the university on a day-to-day basis
Implement the University’s academic and quality assurance policies and procedures
Implement and follow processes related to the apprenticeship standards and regulatory bodies
Monitor and review student’s achievement/progression and implement additional support mechanisms when necessary
Establish and develop learning/teaching approaches to support student achievement and experience
Teach modules when appropriate
Assist with preparation for exam boards
Liaise with Module Leaders/Tutors regarding delivery, assessment, marking and management of the modules
Organise and conduct inductions for that level of the programme
Please note our role is mainly homebased with occasional travel for F2F delivery
Bring your experience:
Essential:
Relevant postgraduate qualifications
Recognised Project Management Qualifications i.e., PRINCE2 Practitioner, MSP Practitioner APM PMQ and/or Agile PM
Experienced in online delivery methods
Experience of working with work-based learners
Desirable good to have would include:
Recognised IT qualifications OR substantial professional experience covering more than one of the topics listed below
HEA membership – desirable
Teaching Qualifications
Lecturing experience in the HE sector and/or experience of corporate technical training.
Technical areas of interest include:
Project Management (e.g. Governance and Financial Control of Projects)
Principles of Project Planning and Management
Project Justification and Viability
Information and Communications Management
Requirements and Stakeholder Management
Project Change Control
Risk Management, Procurement and Contract Management
#LI-TH1 #LifeatQA #QA #theresnoplacelikeqa #LI-REMOTE #highereducation
- HOMEBASED
- Ref. : 1000006581
- Home Based
- Other
- Cyber Security Apprenticeship Coach
Fully remote
QA are the market leader in technology learning & apprenticeship solutions.
Our new way of learning draws on both digital and live methods, so you'll have the chance to set your mark through a variety of channels. Digital learning is continually growing and evolving, and we've only just touched the surface of what's possible.
We're actively making a difference in other people's lives, and you will be at the heart of that. Our culture echoes this positivity, we know that collectively our ideas will revolutionise learning. We work with the world's biggest brands & companies to give them the competitive edge in the digital world of today.
As an apprenticeship coach you will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.
Key Responsibilities:
Coach and support a case-load of learners through their cyber apprenticeship
Collaborate with our internal Learning Specialists and course developers to ensure learners successfully achieve their apprenticeship programme on time.
Provide clear and detailed written feedback on learning activities and goal completion
Support learners online across a variety of modules specifically helping them apply their skills to their current job roles.
About you:
Recent industry experience in a Cyber Security role
Experience in designing, deploying, administering, and securing Networks
Experience working with Security Software and Hardware toolsInstalling, configuring, deploying, managing, securing and troubleshooting Windows and Linux clients and Servers
Proficiency in working with Cloud platforms such as Azure, AWS and Office 365
Networking and Operating Systems Skills
You will have the ability to mentor and coach learners through their apprenticeships
Having an organised approach with the ability to handle a large caseload of learners will be part of your toolkit
Strong written skills are essential due to the data recording/written feedback element of the role
What we can offer you:
Competitive salary with a whole host of excellent benefits!27 days (+8 bank holidays) annual leave rising to 30 after 5 years
3 full training days from a wide range of courses
Continuous performance development
2 days off for charity work
Work for a company that promotes Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners)
Remote Working
Equal Opportunities:
At QA, we’re 100% committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. As a market leader in digital education, it’s our duty to drive diversity & inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.
#LI-AW1
#LI-Remote
- HOMEBASED
- Ref. : 1000006858
- Home Based
- Other
- The role: Technical Skills Coach (Data Science and AI)
Location: Remote/Home-based
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
Are you looking for your next exciting career move as a skills coach specializing in Data Science/AI? Or maybe you have sufficient industry experience in Data Science, a passion for AI and would like to utilize your skills coaching others?
If so, QA could be the company for you! We’re the UKs leading digital skills provider in the higher education field; experts in up-skilling and other talent needs for public sector and large enterprises. Want a supportive environment with flexibility promoting a good work/life balance? Don’t worry, we offer that too!
What is my purpose in this role?
Working within the QA Degree Apprenticeship team, you will be providing coaching and mentoring to our Data science and AI students to successfully complete their Degree Apprenticeship programme.
What will I be doing?
*You will be managing, with some guidance, a targeted number of learners throughout their learning journey
*You’ll be encouraging learners to apply their newly acquired skills and knowledge in their day to day roles
*You will also ensure learners have clear objectives termly to support their timely progression.
*You’ll provide coaching via the appropriate methods to best support individual learner needs
*You will be responsible for supporting learners through their learning journey to successful completion of their assessment
*You will observe, review and provide feedback on evidence produced by learners throughout their Apprenticeship, to support completion of Work Based modules
*You’ll also identify ongoing learners who are at risk of failing to meet the requirements of Gateway and assessment.
*You’ll proactively communicate with the Academic team, via direct contact and system engagement as appropriate, at all times to ensure learner support & progression.
What do I need to succeed?
*An industry background in Data Science
*A passion for and a strong interest in AI
*You should hold a MSc in a technical subject
*Coaching experience is desirable but not essential
- HOMEBASED
- Ref. : 1000006449
- UK
- Other
- Senior Trainer (Project Management)
UK wide (Hybrid/remote)
Full time/Permanent
Are you a Project Management Trainer looking for that next step? Or maybe you’re an established Project Manager looking for a rewarding career change in training?
If you want to be part of a genuinely supportive and professional environment, teaching what you are most passionate about, then QA could be the company you’re looking to join! We’re the UKs leading IT digital skills provider – experts in upskilling, reskilling and other talent needs required by established public sector organisations, enterprises, and higher education universities!
Needing flexible hours and a good work-life balance? Don’t worry – we offer that too!
What’s my purpose?
When you join QA, your pivotal role will be to simply deliver high quality courses to our learners! This could be in a classroom or virtual setting, but we need enthusiasm and interactive courses to help get the best out of those we’re teaching!
What responsibilities would I have?
You’ll be delivering core PPM courses to practitioner level – by this we mean PRINCE2, APM PMQ and others!
You’ll support us with customization of learning topics or programmes, offering your subject level expertise and utilising it
You’ll contribute to QA’s success by reviewing learner evaluations and finding areas for improvement
You will be providing learners with post-course support through various avenues of contact where necessary
Like with most roles, you’ll need to undertake some administrative tasks too!
What do I need to apply and succeed?
You’ll be teaching project management courses, so we’d ask you have a PRINCE2 or APM PMQ qualification
You’ll be great in this role if you have a technical background in project management – You’ll have been a Project Manager at one point in your career!
Although it would be perfect if you had training experience already, we’re all about the desire to succeed so this is preferred but not essential by any means!
- TBC
- Ref. : 1000006445
- UK
- Other
- The role: Trainer (Project Management)
Location: Site based (Any UK QA office location)
Contract: Full time, 37.5 hrs per week
Package: competitive + benefits
What is my role purpose?
Your purpose is to deliver engaging project management training while building positive relationships and sharing expertise internally and externally.
What will I be doing?
*You will be delivering high quality learning events to all learners in a variety of settings ie: Classroom, and Virtual.
*You will be contributing to business success by driving the completion of learner evaluations and identifying opportunities for your own improvement
*You will take ownership for your own continuous professional development to ensure up to date and relevant delivery
*You will already have the ability to deliver public and closed cohorts in-centre/on-site
*You’ll deliver of project management courses e.g PRINCE2, APM
*You’ll be a positive ambassador for QA
*You will also work collaboratively with colleagues across the business to deliver training
What skills/attributes do I need to succeed?
*You’ll need an up to date certification/qualification in PRINCE2 or APM PMQ
*You’ll need industry experience in a Project Management role previously
*You will need to have some experience in training (courses or in-house training to team members/mentoring)
*You will have the desire to learn how to train in the best way possible
- TBC
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