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Number of results: 2 vacancy(s)

1

Software Engineering Team Leader

Add this vacancy to selection: Software Engineering Team Leader (1000009183)

Ref. : 1000009183
Software Development Team Leader Location: Flexible Your Role: You will work as part of the team to provide C#, MVC, ASP.Net, ASP.Net Core and SQL development services and support to the existing business solutions and technologies. Support the team as it transitions to Azure. Work with the team to ensure that core applications and strategies are aligned. Complete team leadership duties to a team of Software Developers. Key Responsibilities: Develop and maintain application and reporting systems/solutions Develop and maintain data maintenance, migration and interfacing routines Develop and maintain core database structures and technologies Undertake testing of system components Provide implementation and post implementation support Complete bug fixes and development enhancements Provide support for application systems and solutions ensuring that incidents are dealt with in an accurate and timely fashion Comply with and adhere to the documented quality standards and methods for development Gain an in-depth knowledge of our key business database, reporting and application systems Lead a team of supervisors – mentoring, coaching, track KPIs Key Skills / Experience Required: Experience in MVC C# Development Experience in ASP.Net C# Development Experience in ASP.Net Core C# Development Experience in REST APIs Experience in React Development Experience in Microsoft SQL development, SQL applications support or a similar role Hands on experience with MS SQL Knowledge of CICD Pipelines using Jenkins Knowledge of Terraform Knowledge of containerization with Docket and Kubernetes Knowledge in Azure App Service Knowledge in Azure Logic App About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
G2 5AH

IT Service Desk Engineer

Add this vacancy to selection: IT Service Desk Engineer (1000009187)

Ref. : 1000009187
London (International House)
London
IT Service Desk Engineer Permanent London Onsite, 5 days a week You will provide 1st line support to internal and external customers. Being the first point of contact, you will to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. Key Responsibilities Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution of end user issues Escalate incidents where required to 2nd and 3rd line teams. Display excellent customer service and maintain outstanding customer satisfaction levels Record end user identification information Record incident details with a high level of accuracy Carry out initial analysis on incidents and requests to assess appropriate next steps Prioritise, schedule and escalate incidents as and when required Experience and Skills IT Service Desk experience required – specifically supporting users remotely Supporting Microsoft operating systems, Microsoft office applications, computer hardware, printers and bespoke applications. A good understanding of using ITSM (ticketing) tools along with working with SLA/KPI targets. Deep knowledge of Microsoft-based operating systems with emphasis on Windows 8/10 and Office 2016. Understanding and experience of Active Directory and supporting bespoke applications.
E1W 1UN

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Number of results: 2 vacancy(s)

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