- Ref. : 1000008793
- London (Rosebery Avenue)
- London
- Credit Control Team Leader
Location: London Campus
Hours: Full-Time, Monday–Friday 9:00am–5:30pm (1 day working from home)
Are you a confident leader with a strong background in credit control and income management? Do you thrive in fast-paced environments and enjoy making a real impact? If so, QA Higher Education has an exciting opportunity for you!
Role Summary
As Credit Control Team Leader, you’ll lead a dynamic team across multiple locations, overseeing the full revenue collection cycle for QA Higher Education. You’ll manage four distinct sales ledgers tied to key education partners, ensuring efficient cash flow and accurate financial reporting.
Key Responsibilities
Oversee revenue creation and collection across four sales ledgers, ensuring timely reconciliation and reporting.
Deliver insightful financial analytics to senior leadership to support strategic decisions.
Manage high volumes of communication with internal and external stakeholders, both face-to-face and remotely.
Lead and support a team of three direct reports, fostering performance and development.
Drive debt collection efforts, manage instalment plans, and follow up on Student Finance England approvals.
Support the Credit Manager with operational tasks, including process improvements and workflow optimisation.
What We’re Looking For
Strong leadership and communication skills
Experience with CRM systems and accounting databases (desirable)
Proficiency in Microsoft Office applications
Experience in database management (desirable)
Self-motivated, adaptable, and calm under pressure
Why QAHE?
At QA Higher Education, we’re passionate about helping people find their place in the world. We celebrate diversity and are committed to creating an inclusive environment for all. As an equal opportunity employer, we welcome applicants from all backgrounds.
How to Apply
Click the Apply Now button and take the next step in your career with QA Higher Education.
#income
#finance
#creditcontrol
#hiring
#customerservcie
#education
#London
#LifeAtQA
- EC1R 4TF
- Ref. : 1000009243
- Home Based
- Other
- 🚀 We're Hiring: Technical Project Manager (Digital & AI)
Location: Flexible, homebased with some travel
Reporting to: Chief Technology Officer
Type: Full-time & Permanent Opportunity
Shape the Future of Digital Education
Are you a tech-savvy project leader with a passion for innovation and impact? QA Higher Education is looking for a Technical Project Manager to spearhead the development of cutting-edge digital platforms that transform the student experience. From AI-powered portals to dynamic websites, you’ll lead projects that make a real difference.
What You’ll Be Doing
As our Technical Project Manager, you’ll drive the design, development, and delivery of public and student-facing digital platforms. You’ll work closely with cross-functional teams and our trusted tech delivery partner to bring personalized, secure, and scalable solutions to life.
Key Responsibilities:
Lead end-to-end product development & project management for web and portal initiatives.
Collaborate with UX/UI designers, developers, data engineers, and content creators.
Define project scope, goals, and success metrics aligned with strategic objectives.
Oversee integration of AI features like chatbots, dashboards, and recommendation engines.
Ensure platforms are accessible, secure, and GDPR-compliant.
Champion agile methodologies and continuous improvement.
Understand Key performance indicators for engagement, conversion, acquisition and technical performance
Drive insight based decision making
What You’ll Bring
We’re looking for someone who’s not just experienced, but visionary.
Experience:
Proven track record in technical project management (education, SaaS, or digital services preferred).
Skilled in agile/scrum methodologies and tools like Jira or Trello.
Strong communicator and stakeholder manager.
Knowledge:
Deep understanding of Microsoft web technologies
Deep understanding of CMS, APIs, cloud platforms
Familiarity with AI/ML concepts and tools like MS Co-pilot Studio (desirable).
Knowledge of data privacy and accessibility standards.
Qualifications:
Bachelor’s or Master’s in Computer Science, Information Systems, or related field.
PMP, PRINCE2, or Agile certification.
Why QAHE?
QA Higher Education partners with leading UK universities to deliver high-quality programmes to over 17,000 students. We’re committed to making outstanding education accessible and inclusive. Join us in shaping the future of learning through technology.
Ready to lead the digital transformation in education?
Apply now and be part of a team that’s redefining student engagement through innovation.
The successful candidate will be required to undertake the basic DBS Check
#hiring
#technicalprojectmanager
#computerscience
#digital
#AI
#microsoftwebtechnologies
#media
#api
#intergration
#seo
#webtechnologies
#adt
- HOMEBASED
- Ref. : 1000009117
- Birmingham (Louisa Ryland House)
- Birmingham
- Student Engagement & Representation Co-ordinator
Birmingham Campus | Full-Time | Hybrid
Are you passionate about empowering students and enhancing their university experience?
QA Higher Education is seeking a proactive and organised Student Engagement & Representation Co-ordinator to join our Quality Assurance team. This is a pivotal role that bridges the gap between students and staff, ensuring student representation is inclusive, effective, and impactful.
What You’ll Be Doing
Lead the Student Representative nomination and training process.
Organise and facilitate meetings between students and staff, ensuring agendas are set and actions are tracked.
Support Student Representatives in confidently voicing student feedback.
Drive engagement with key surveys like the National Student Survey (NSS) and Postgraduate Taught Experience Survey (PTES).
Ensure feedback loops are closed and student voices lead to real change.
Collaborate with internal and external stakeholders to enhance the student experience.
What We’re Looking For
Experience in a fast-paced environment and delivering projects.
Proven ability to communicate effectively in both written and spoken formats.
Organisational skills and a proactive, solution-driven mindset.
Experience in Higher Education administration desirable.
Committed to making a difference, with a keen eye for innovation and improvement.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate will re required to undertake a basic DBS check.
Apply now and help us amplify the student voice at QAHE.
#Birmingham
#QAHigherEducation
#Hiring
#JobOpening
#Recruitment
#Student
#Education
- B3 3PL
- Ref. : 1000009227
- London (Rosebery Avenue)
- London
- Student Support & Retention Coordinator
London or Birmingham | QA Higher Education | Hybrid
About the Role
As a Student Support & Retention Coordinator, you’ll play a key role in supporting QAHE’s Student Retention Strategy across our University Partnerships. Working closely with the Registry Retention Manager and a wide range of stakeholders, you’ll help identify and support students at risk of disengagement, ensuring they receive timely interventions and support. This is a fantastic opportunity to be part of a new and exciting function within QA Higher Education, where your work will directly impact student outcomes.
Key Responsibilities
·Coordinating administrative activities aligned with QAHE’s retention strategy.
·Managing the Registry Retention mailbox and handling student queries.
·Tracking and managing referrals to student support services.
·Supporting the development and implementation of new processes and systems.
·Monitoring ‘at risk’ students and ensuring appropriate interventions.
·Analysing student data to identify trends and support decision-making.
·Providing admin support for retention-related pilots and initiatives.
·Partnering with various student support teams to create the best experience.
About You
·Excellent communication and interpersonal skills
·Strong organisational and problem-solving abilities
·High attention to detail and data accuracy
·Adaptable and proactive in a fast-paced environment
·Experience in student administration would be beneficial
·Experience working with external partners and managing complex workloads
·Data analysis and reporting experience
·Intermediate Excel and Microsoft Office skills
Why QAHE?
At QAHE, we’re shaping the next generation of technologists, leaders, and innovators. We believe in powering potential—for our learners and our people.
#StudentRetention
#HigherEducationJobs
#EducationCareers
#StudentSuccess
#AcademicSupport
#EducationAdmin
#London
#Birmingham
#NowHiring
- EC1R 4TF
- Ref. : 1000008891
- London (International House)
- London
- Role: Strategic Account Executive (Enterprise Sales)
Location: London 2-3 days per week
Competitive Base + Commission
We’re seeking a Strategic Account Executive to join our growing Enterprise Sales team. This is a rare opportunity to take full ownership of a defined sector portfolio and shape how global enterprises upskill their people, embed learning into transformation programmes and deliver measurable business impact.
Key Responsibilities:
Proactively generate and close net new business within your assigned Vertical, consistently exceeding annual revenue targets.
Identify and prioritise target accounts, develop tailored engagement strategies, and drive multi-stakeholder conversations to uncover critical needs.
Own and lead complex sales cycles from discovery to contract, including business case development, proposal crafting, negotiation, and closing.
Build deep, long-term executive relationships to expand strategic account value over time.
Collaborate cross-functionally to design, scope, and deliver solutions that integrate content, technology and services in a way that aligns with client transformation goals.
Build pipeline through a blend of outbound prospecting, sector insight-led engagement and marketing-generated leads.
Partner with Account Executives, Customer Success and Solutions Engineers to ensure exceptional onboarding and delivery, unlocking renewals and upsell opportunities.
Develop and maintain accurate forecasting and pipeline hygiene using Salesforce.
Build your personal brand by attending events, speaking on panels, and contributing thought leadership across your Vertical.
Your Experience/ Skills
Proven hunter mindset with 80%+ of your quota consistently achieved through new business generation
Demonstrated success managing large, multi-stakeholder
Enterprise deals with £250,000+ annual contract values (ACVs), and complex, multi layered, sales cycles.
Experience selling enterprise level B2B solutions in Learning, SaaS, Cloud, Digital transformation.
Skilled in complex deal orchestration and commercial negotiation at the C-Suite level.
Strong familiarity with enterprise trends such as skills-based hiring, Artificial Intelligence (AI) workforce enablement, digital literacy and regulated industry requirements.
Deep sector credibility and ability to speak fluently to industry-specific challenges.
The ability to lead conversations that uncover strategic pain, link value to commercial outcomes, and create urgency.
Highly structured approach to account planning, pipeline building and forecasting.
An understanding of the Cloud and software landscapes (e.g. AWS, Azure, DevOps, software engineering concepts etc…) a strong plus.
- E1W 1UN
- Ref. : 1000009205
- London (Rosebery Avenue)
- London
- Compliance Administrator – QA Higher Education
London (Hybrid – 2–3 Days On-Site)
Do you have strong administrative experience and a passion for compliance and supporting international students? If so, this could be the perfect opportunity for you.
About the Role
As a Compliance Administrator at QA Higher Education, you’ll play a vital role in ensuring we meet all UKVI Student Visa regulations. You’ll be part of a collaborative and supportive team, working closely with students and staff to monitor attendance, provide visa guidance, and maintain high standards in compliance processes.
Strong IT skills, particularly in Word and Excel, are essential.
Key Responsibilities
·Advise students and staff on UKVI Student Visa rules and requirements
·Monitor student attendance and engagement, following up as needed
·Support enrolment processes for international students
·Maintain accurate records in line with UKVI and institutional policies
·Collaborate with academic staff to reduce drop-out rates and promote retention
·Collect, organise, and report on student compliance documentation
·Assist with UKVI audits and ensure documentation is up to date
·Deliver awareness sessions to help students understand visa rules
·Work cross-functionally with academic, admissions, finance, and compliance teams
What You’ll Bring
·Experience in UK higher education (desirable)
·Confident use of Excel, Word, and data monitoring tools (essential)
·Highly organised and able to manage multiple priorities
· Excellent communication and problem-solving abilities
·Knowledge of the Student Visa route and immigration rules (desirable)
·A relevant undergraduate degree or equivalent professional qualification
About QAHE
At QAHE, we believe everyone should have access to outstanding higher education. Whether it’s students preparing for undergraduate study or professionals looking to upskill, we work with partner universities to deliver a wide range of programmes—from foundation to postgraduate level—across subjects like Business, Computing, Cyber, Digital Marketing, and more.
Equal Opportunities
We’re committed to creating an inclusive environment where everyone can thrive. As an equal opportunity employer, we celebrate diversity and ensure that QA is a place where everyone belongs.
The successful candidate will be required to undergo a Basic DBS check.
#QAHigherEducation
#Compliance
#AdminJobsLondon
#Student Support
#ComplianceCareers
#HigherEducationJobs
- EC1R 4TF
- Ref. : 1000009197
- Manchester (St James Buildings)
- Lancashire
- 🚀 Join QA Higher Education as an Associate Lecturer in Computing
Locations: London, Birmingham, or Manchester
Delivery: Face-to-Face or Blended
Are you passionate about shaping the future of tech talent? Do you thrive in a dynamic, student-focused environment where innovation meets impact? QA Higher Education is looking for inspiring Lecturers in Computing to join our growing academic community.
🌟 Why QA Higher Education?
At QA, we don’t just teach—we transform lives. We’re proud to be a leading provider of higher education, partnering with top universities to deliver cutting-edge programmes that prepare students for real-world success. Whether you're teaching in-person or blending online delivery, your work will directly influence the next generation of tech professionals.
🎯 Your Role
As an Associate Lecturer, you’ll:
Deliver engaging and practical modules up to Level 7 (postgraduate).
Inspire students through hands-on learning in the classroom and online.
Use innovative teaching methods and industry-relevant content.
Support academic achievement and personal growth.
💡 What You’ll Bring
We’re looking for educators with:
A Master’s degree or higher in Computer Science, IT, or a related field.
Proven experience teaching undergraduate and/or postgraduate students.
Strong technical skills in general programming (e.g., Python) and at least one specialism such as:
Cyber Security
Data Science / AI / Deep Learning
Cloud & Web Development
Mobile Development / OOP / UX
Networking / IoT / Hardware
Big Data / DBMS / Relational Programming
Graphics / Animation / HCI
Bonus Points For:
A teaching qualification
HEA membership is desirable
🎁 What’s in It for You?
Flexible associate role with opportunities across major UK cities
Access to innovative teaching tools and digital platforms
Support from educational leaders and specialist coaches
A collaborative, inclusive academic culture
The chance to make a real difference in students’ lives
🌍 About QA Higher Education
We’re on a mission to make outstanding education accessible to all. From foundation to postgraduate level, we deliver programmes in Computing, Business, Cyber, Marketing, and more—designed to meet the needs of today’s learners and tomorrow’s employers.
✅ Ready to Inspire?
Click Apply Now and take the next step in your academic journey.
🌈 Equal Opportunities
QA is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
The successful candidate will be required to undertake the basic DBS Check
#qahighereducation
#hiring
#masters
#computing
#PhD
#research
#lecturer
#computerscience
#birmingham
- EC3A 8BF
- Ref. : 1000009195
- London (Fitzwilliam House)
- London
- 🚀 Join QA Higher Education as an Associate Lecturer in Computing
Locations: London, Birmingham, or Manchester
Delivery: Face-to-Face or Blended
Are you passionate about shaping the future of tech talent? Do you thrive in a dynamic, student-focused environment where innovation meets impact? QA Higher Education is looking for inspiring Lecturers in Computing to join our growing academic community.
🌟 Why QA Higher Education?
At QA, we don’t just teach—we transform lives. We’re proud to be a leading provider of higher education, partnering with top universities to deliver cutting-edge programmes that prepare students for real-world success. Whether you're teaching in-person or blending online delivery, your work will directly influence the next generation of tech professionals.
🎯 Your Role
As an Associate Lecturer, you’ll:
Deliver engaging and practical modules up to Level 7 (postgraduate).
Inspire students through hands-on learning in the classroom and online.
Use innovative teaching methods and industry-relevant content.
Support academic achievement and personal growth.
💡 What You’ll Bring
We’re looking for educators with:
A Master’s degree or higher in Computer Science, IT, or a related field.
Proven experience teaching undergraduate and/or postgraduate students.
Strong technical skills in general programming (e.g., Python) and at least one specialism such as:
Cyber Security
Data Science / AI / Deep Learning
Cloud & Web Development
Mobile Development / OOP / UX
Networking / IoT / Hardware
Big Data / DBMS / Relational Programming
Graphics / Animation / HCI
Bonus Points For:
A teaching qualification
HEA membership is desirable
🎁 What’s in It for You?
Flexible associate role with opportunities across major UK cities
Access to innovative teaching tools and digital platforms
Support from educational leaders and specialist coaches
A collaborative, inclusive academic culture
The chance to make a real difference in students’ lives
🌍 About QA Higher Education
We’re on a mission to make outstanding education accessible to all. From foundation to postgraduate level, we deliver programmes in Computing, Business, Cyber, Marketing, and more—designed to meet the needs of today’s learners and tomorrow’s employers.
✅ Ready to Inspire?
Click Apply Now and take the next step in your academic journey.
🌈 Equal Opportunities
QA is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
The successful candidate will be required to undertake the basic DBS Check
#qahighereducation
#hiring
#masters
#computing
#PhD
#research
#lecturer
#computerscience
#birmingham
- EC3A 8BF
- Ref. : 1000009178
- UK
- Other
- Defence Prime - Client Partner
Location: Flexible – UK Wide
Your Role:
Prime Defence Client Partner to lead business development within the defence sector. You will have Focuses on engaging with bid team leads at major DEFENCE PRIMES to position and sell digital skills training solutions. You will also work through these primes to reach and influence defence end clients, ensuring our training offerings are embedded in major programmes and contracts.
Key Responsibilities:
Identify and pursue opportunities to sell-through key DEFENCE PRIMES in large government defence contracts, establishing the specific stakeholders managing defence contracts in the primes and taking ownership of contacting, positioning QA and building relationships.
Identify and pursue sales opportunities within defence primes and their supply chains.
Influence bid strategies to include digital skills training as a value-add component.
Drive sales through both direct engagement and indirect channels via primes.
Key Skills / Experience Required:
Existing network within UK DEFENCE PRIMES (e.g., BAE Systems, Thales, Leonardo, etc.).
Proven track record in B2B sales, preferably within the defence or public sector.
Experience engaging with senior stakeholders in complex, matrixed organisations.
Understanding of defence procurement processes and bid team dynamics.
Strong knowledge of digital skills and training solutions.
Familiarity with MOD programmes and digital transformation initiatives.
Experience in consultative or solution-based selling.
About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
- TBC
- Ref. : 1000009234
- UK
- Other
- AI Project Management Apprentice
Location: Hybrid
Job Type: Fixed-Term Apprenticeship Contract (18 Months)
Full time, 37.5 hours per week
Competitive salary plus some great benefits
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.
By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.
Are you excited about the world of AI and eager to get hands on with real projects? We’re a growing team, focused entirely on bringing cutting-edge AI solutions to life. As we expand, we’re looking for a motivated apprentice to join the AI Transformation team on the next stage of this journey – gaining valuable experience with contributing to innovative projects.
The role combines hands-on experience in AI project management with structured apprenticeship learning to build core project management knowledge, skills, and behaviours (KSBs).
Key Responsibilities:
Support AI deployment projects by maintaining project plans, RAID logs, and delivery schedules.
Track risks, issues, dependencies, and escalate appropriately to ensure delivery assurance.
Coordinate project meetings, prepare agendas/minutes, and follow up on actions.
Work with AI engineers and data scientists to understand delivery milestones and report progress.
Experience:
Strong interest in project management and emerging technologies, particularly AI.
Proficient in Microsoft Office (Excel, PowerPoint, Word); exposure to project tools desirable (e.g., Jira, Power BI, MS Project).
Excellent organisational and communication skills.
Analytical thinker, detail-oriented, proactive in problem solving.
- TBC
- Ref. : 1000009150
- Manchester (St James Buildings)
- Lancashire
- Lecturer in Business - Level 7
QA Higher Education.
📍 Location
Manchester OR Birmingham
Face-to-Face (F2F) delivery
🎯 Subject Areas
Looking for lecturers experienced in:
International Finance
The Digital Landscape
Data Analytics
HRM Analytics
Global Marketing
Governance, Ethics & Sustainability
International Business
International Entrepreneurship
🧑🏫 Role Responsibilities
Support student progression and achievement at Level 7
Plan and deliver modules (online and in-person)
Guide and support students to reach their potential
✅ Essential Criteria
HE teaching experience
Experience teaching Research Methods at Level 7 is a plus
Must hold a PhD or be within 12 months of completion
Must have a Master’s degree in a relevant subject
Teaching qualification or HEA accreditation/membership is advantageous
🎁 What QA Offers
Innovative teaching methods and materials
Collaborative and passionate academic environment
Coaching and support from education leaders
🛡️ Additional Info
The successful candidate will be required to undertake the basic DBS check
QA is an equal opportunity employer, committed to diversity and inclusion
- M1 6FQ
- Ref. : 1000009040
- London (Middlesex Street)
- London
- Data Insights and Portfolio Development Manager, London
QA Higher Education, full time (Hybrid, 1 Day On-Site, ad-hoc travel)
Are you a strategic thinker with a passion for data and market insights? Do you thrive in fast-paced environments and want to make a real impact in higher education? If so, we’ve got the role for you—read on to find out more.
About our role: As Data Insights and Portfolio Development Manager, you’ll lead QAHE’s insights function and drive the development of innovative course portfolios across our university partnerships. You’ll take new course ideas from concept to launch, using data to validate decisions and working closely with stakeholders to deliver market-responsive programmes.
Here’s some of what’s involved: (click through to see the full JD)
Lead a small insights team (2 staff, 1 direct report) to deliver high-quality outputs.
Develop and manage portfolio roadmaps for university partners.
Own the course launch process from idea to implementation.
Deliver market intelligence reports using industry datasets.
Support the Director of Strategy with budget management.
Collaborate with internal and external stakeholders to accelerate decision making.
Bring your experience:
Strong background in data analysis and insights.
Proven project delivery and stakeholder management.
Experience with industry datasets (HESA, OfS, Lightcast, OECD) desirable.
Line management and project management tool experience (Planner, Trello) a plus.
Advanced Excel skills; Power BI desirable.
Strategic thinking with attention to detail.
Excellent communication and relationship-building abilities.
Proactive, tenacious, and adaptable.
A positive, can-do attitude with a desire to grow and take on more responsibility.
We welcome applications from all industries — if you're looking to bring your experience and make a meaningful impact in Higher Education, we encourage you to apply.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Project Management and Web Development and delivered in city centre locations.
#Insights
#Market Intelligence
#ProjectManagement
#QAHE
#London
#Data
#Strategy
- E1 7HT
- Ref. : 1000009193
- London (Fitzwilliam House)
- London
- 🚀 Join QA Higher Education as an Associate Lecturer in Computing
Locations: London, Birmingham, or Manchester
Delivery: Face-to-Face or Blended
Are you passionate about shaping the future of tech talent? Do you thrive in a dynamic, student-focused environment where innovation meets impact? QA Higher Education is looking for inspiring Lecturers in Computing to join our growing academic community.
🌟 Why QA Higher Education?
At QA, we don’t just teach—we transform lives. We’re proud to be a leading provider of higher education, partnering with top universities to deliver cutting-edge programmes that prepare students for real-world success. Whether you're teaching in-person or blending online delivery, your work will directly influence the next generation of tech professionals.
🎯 Your Role
As an Associate Lecturer, you’ll:
Deliver engaging and practical modules up to Level 7 (postgraduate).
Inspire students through hands-on learning in the classroom and online.
Use innovative teaching methods and industry-relevant content.
Support academic achievement and personal growth.
💡 What You’ll Bring
We’re looking for educators with:
A Master’s degree or higher in Computer Science, IT, or a related field.
Proven experience teaching undergraduate and/or postgraduate students.
Strong technical skills in general programming (e.g., Python) and at least one specialism such as:
Cyber Security
Data Science / AI / Deep Learning
Cloud & Web Development
Mobile Development / OOP / UX
Networking / IoT / Hardware
Big Data / DBMS / Relational Programming
Graphics / Animation / HCI
Bonus Points For:
A teaching qualification
HEA membership is desirable
🎁 What’s in It for You?
Flexible associate role with opportunities across major UK cities
Access to innovative teaching tools and digital platforms
Support from educational leaders and specialist coaches
A collaborative, inclusive academic culture
The chance to make a real difference in students’ lives
🌍 About QA Higher Education
We’re on a mission to make outstanding education accessible to all. From foundation to postgraduate level, we deliver programmes in Computing, Business, Cyber, Marketing, and more—designed to meet the needs of today’s learners and tomorrow’s employers.
✅ Ready to Inspire?
Click Apply Now and take the next step in your academic journey.
🌈 Equal Opportunities
QA is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
The successful candidate will be required to undertake the basic DBS Check
#qahighereducation
#hiring
#masters
#computing
#PhD
#research
#lecturer
#computerscience
- EC3A 8BF
- Ref. : 1000009241
- London (Rosebery Avenue)
- London
- Student Relations Coordinator – London (Rosebery Avenue Campus)
Full-time | Hybrid | QA Higher Education
What You’ll Be Doing
As a Student Relations Coordinator, you’ll be at the heart of student life—bringing energy, creativity, and care to every interaction. You’ll:
- Champion student engagement through exciting events and social activities.
- Support student-led initiatives and empower ambassadors and clubs.
- Organise welcome weeks, Freshers’ events, and external trips.
- Build partnerships with local businesses and universities to enhance student life.
- Promote British Values and wellbeing across all activities.
You’ll also support campuses in Birmingham and Manchester, helping to create a consistent and inclusive student experience across the UK.
What You’ll Bring
We’re looking for someone who is:
- A confident communicator, both in writing and in person.
- Organised and methodical, with a flair for planning events.
- Experienced in working with diverse student populations.
- Tech-savvy, with practical knowledge of social media and office tools.
- Enthusiastic, persuasive, and ready to make a difference.
Why QAHE?
At QAHE, we don’t just deliver education—we power potential. We’re bold, collaborative, and progressive, and we’re proud to support over 250,000 learners each year.
Diversity & Inclusion
QAHE is committed to diversity and inclusion, and we’ll make reasonable adjustments to support your needs.
Ready to inspire the next generation of students?
Apply now and help us shape the future of student life at QAHE.
#Students
#QAHE
#Hiring
#London
#JobOpportunity
#QAHigherEducation
- EC1R 4TF
- Ref. : 1000009252
- Manchester (St James Buildings)
- Lancashire
- Job advert
The role: Client Relationship Manager
Location: Manchester - Hybrid - 3 days in the office
Contract: Full time, 37.5 hrs per week
Package: Competitive base salary with an uncapped commission
Job purpose:
You will join QA as a Client Relationship Manager. You’ll grow existing customer and partner relationships to deliver against specific, measurable targets across a broad spectrum of products and services.
About you:
You'll have a track record of achieving sales targets within the B2B space. You'll be used to working to tight deadlines where high level of accuracy are required.
Key Responsibilities:
Understanding of consultative sales techniques
Understanding of procurement processes
Knowledge of how to build initial rapport and establishing relationships with decision makers at a strategic level.
Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings
Full understanding of how to deliver great customer service
Experience:
Understanding of consultative sales techniques
Understanding of procurement processes
Knowledge of how to build initial rapport and establishing relationships with decision makers at a strategic level.
Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings
Full understanding of how to deliver great customer service
- M1 6FQ
- Ref. : 1000009057
- Birmingham (Louisa Ryland House)
- Birmingham
- Programme Leader – BSc Construction Management
📍 Location: Birmingham or London Campus
🕒 Type: Full-Time, Permanent
🏫 QA Higher Education
Shape the future of construction education. Inspire the next generation of industry leaders.
Are you an experienced Programme Leader or Senior Lecturer in Construction Management (or a related discipline) ready for your next big challenge? Join QA Higher Education and lead the BSc Construction Management programme in partnership with a leading UK university. This is your chance to make a real impact in a student-first, innovation-driven academic environment.
Why This Role?
Lead with Purpose: Take ownership of programme delivery, development, and quality assurance, ensuring an exceptional student experience.
Teach & Inspire: Continue teaching select modules using cutting-edge delivery methods—both online and in-person.
Grow Your Career: Benefit from senior leadership mentoring, access to our in-house learning portfolio, and collaboration with top university partners.
Make a Difference: Watch your students thrive under your guidance, knowing your expertise is shaping their future.
What You’ll Bring
A Master’s degree in Construction Management or a related field
Teaching experience in Higher Education
A teaching qualification and HEA membership (highly desirable)
A passion for student success and academic excellence
Strong leadership and team development skills
What We Offer
A collaborative, inclusive academic culture
Opportunities for personal and professional development
Innovative teaching tools and curriculum
Paid time off to support your favourite charities
A commitment to diversity, equity, and belonging
Join Us
At QA Higher Education, we believe education should be transformative and accessible. We celebrate diversity and welcome candidates from all backgrounds. If you're ready to lead with impact and help students find their place in the world, we’d love to hear from you.
📌 Please note: Successful candidates will be required to complete a basic DBS check.
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- B3 3PL
- Ref. : 1000009254
- London (International House)
- London
- Technical Support Administrator
London (1-2 days onsite)
What is my purpose in this role?
Provide administration and technical support to our internal and external customers attending virtual training via an online conferencing platform.
What are my responsibilities?
*Administration of sessions – setup, modifying and cancelling
*Host and Support sessions
*Ownership of technical issues, escalating when required
*Provide Reports and recordings to internal and external customers
*Monitor and resolve email enquiries
*Communicating with different teams
*Session updates
*Upskill trainers on virtual delivery
What skills and experience are needed to succeed?
*Customer services experience within an office environment
*Experience using online conferencing platforms such as Cisco WebEx, Zoom, Microsoft teams
*Experience using IT packages such as MS Office, Excel
*Able to work within a fast pace environment
- E1W 1UN
- Ref. : 1000009219
- Slough
- Berkshire
- People Operations Coordinator
Slough or London/Slough Hybrid
Competitive Salary
We are seeking a highly organised, detail-oriented People Operations Coordinator to support and enhance our People Operations (HR) function. In this role, you will assist with administrative processes across the employee lifecycle, from onboarding to offboarding, and help ensure our employee experience is seamless, efficient, and positive. You will often be the first point of contact for the People Team and provide high quality, customer focused, HR support service whilst continuously being dynamic in influencing positive improvements across the team.
HR Operations & Administration
- Process employment-related documentation including contracts, job change letters, background checks, referencing, and probation management, ensuring alignment with SLAs.
- Maintain and update employee records and HRIS (Zellis) systems accurately and promptly.
Regularly monitor the probation tracker and follow up with managers on reviews, completions, or extensions.
Systems & Data Management
- Use Sostenuto (SOS) to log and manage HR queries, ensuring complete audit trails.
- Administer QA365 training system tasks, including onboarding and offboarding.
- Ensure consistent and accurate electronic filing and record-keeping across the team.
Employee Support & Communication
- Act as the first point of contact for internal and external HR queries via phone and email.
- Respond to or reassign queries in line with SLAs.
- Maintain effective communication with stakeholders across the business.
- Uphold confidentiality and data protection standards at all times.
Benefits Administration
- Support the administration of employee benefits including PMI, health plans, life insurance, GIP, cycle to work, tech benefits, charity leave, and season ticket loans.
Continuous Improvement & Development
- Identify and raise process issues, contributing to ongoing improvements.
- Take ownership of personal development and build HR knowledge to support the team.
- SL1 1SG
- Ref. : 1000009211
- UK
- Other
- Senior Learning Design Consultant - AI
Hybrid (UK or US)
Full time: 37.5 hours per week
Competitive salary plus some great benefits
QA is the largest tech training company in the UK and the fastest growing in the US, empowering organisations to learn, master, and apply new tech skills at scale.
We believe the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.
We get organisations to develop skillsets and mindsets in AI, cloud, data, and other technologies by:
Providing a continuous learner experience
Connecting up learning across the organisation
Creating more collaborative learning
As Content Designer – AI your role will be the lead subject matter expert in the AI portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training.
Key Responsibilities:
Design and develop innovative and engaging public and client specific AI products
Undertake pre-sales engagements as agreed with the Portfolio Director
Use Management Information and data to generate insights that help improve product quality
Work with Portfolio Director to maintain the relevance of the AI Portfolio
Experience:
In-depth and broad knowledge of AI technologies relevant to the real world of practise and including industry trends
Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual
Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce
Best-practice in current learning methods
- TBC
- Ref. : 1000009090
- Birmingham (Louisa Ryland House)
- Birmingham
- QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.
By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.
As a Client Relationship Manager you will develop new and grow existing customer/partner relationships to deliver against specific, measurable targets.
Job Description
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by
telephone and email in order to maximise long-term sales opportunities
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets
Deliver high levels of customer service that lead to long-term commercial relationships
Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within
the defined market space
Uncover revenue opportunities through thorough exploration of clients problem/need
About you:
Track record of achieving sales targets
Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise
sales opportunities – ideally a consultative sales environment
Experience using IT systems e.g. Client Relationships Management systems
Proficient in Microsoft Office
- M1 6FQ
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