Role: Talent Coordinator (Apprenticeships)
Location: Glasgow
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with commission

Vacancy Closing Date Monday 9th July 2025

Are you passionate about helping young people take their first step into work? In this role, your main focus will be to connect young people with the right Modern Apprenticeship opportunities. You’ll play a key part in our growing apprenticeships team – speaking to potential candidates, getting to know their goals, and matching them to roles where they can learn, grow, and succeed. You’ll work towards clear targets, but more importantly, you’ll be helping others start something life-changing.

• Speaking with future apprentices – You’ll chat with applicants to help them find the right Modern Apprenticeship opportunities that match their skills and goals.
• Attending careers events – You’ll visit schools, colleges, and job fairs to promote apprenticeships and meet potential applicants face-to-face.
• Carrying out interviews – You’ll chat with candidates on a one-to-one basis as part of our onboarding process, helping them feel comfortable and making sure they’re ready to take the next step into a Modern Apprenticeship.
• Helping with paperwork – You’ll guide applicants through the forms and checks needed to get started, making sure everything’s completed properly and on time.
• Keeping things organised – You’ll update our systems with all the key info about candidates and your work, helping the team stay on track.

What We’re Looking For:

• Great phone skills – You’re confident speaking on the phone and enjoy chatting with people in a professional, friendly way.
• Customer-focused – You understand what great service looks like and always aim to make a good impression.
• Positive and proactive – You bring a can-do attitude to work and are always up for learning something new.
• Team player – You’re reliable, enthusiastic, and enjoy being part of a supportive team.
• Organised with good computer skills – You’re comfortable using Microsoft Office tools like Word and Excel to keep things running smoothly.
• Call centre or similar experience (a bonus!) – If you’ve worked in a call centre, customer service, or similar setting before – great!

Safeguarding

QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment.

This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including:

• an enhanced disclosure check
• Child Barring list check
• qualification checks
• online checks
• medical fitness
• identity and right to work

All applicants will be required to provide two references covering the previous three years and a Criminal
Declaration form must be completed and returned ahead of interview.

We look forward to welcoming dedicated individuals who share our commitment to safety and well-being.

Down time

Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

How we’ll help with finance matters

In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.

Personal growth

Learning and opportunity is at the core of what we do – and that applies to you too!

You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings on The Inclusive Top 50 UK Employers List are a testament to this.

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

If this is what you’re looking for, here are the next steps:

Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Tim Heaney or email me: Tim.Heaney@qa.com - happy to help!

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