QA Higher Education, Student Applications Administrator – London, Birmingham or Manchester, Hybrid, 12-Month Fixed Term Contract

Join a mission-driven team helping students achieve their global education dreams!

Are you passionate about international education and driven by results? Do you thrive in a fast-paced, student-focused environment where every day brings new challenges and opportunities? If so, we want to hear from you!

QA Higher Education is seeking a Student Applications Administrator to support our recruitment efforts across CIS and Central Asia. This is a fantastic opportunity to play a pivotal role in guiding students through their journey to study in the UK, while working closely with our International Officers, agents, and university partners.

What You’ll Be Doing
·Support International Officers in exceeding team targets.

·Manage a high-performing pipeline and deliver on daily KPIs with precision.

·Deliver exceptional service to students, agents, and partners—be their trusted advisor throughout the admissions process.

·Engage applicants across multiple channels, guiding them through interviews, document submissions, and English tests.

·Champion student success by going the extra mile to help them meet deadlines and overcome application hurdles.

·Own your pipeline—self-manage within SLAs, maintain accurate CRM records, and share insights with your team.

·Support visa and compliance processes, including CAS issuance, financial document checks, and credibility interviews.

·Be a conversion expert—respond to enquiries, advise on payment methods, and help students stay committed.

·Collaborate cross-functionally with finance, marketing, and university partners to resolve issues and report outcomes.

What We’re Looking For
·Excellent business acumen and a proactive, solutions-focused mindset.

·A natural communicator with confidence, and a drive to exceed expectations.

·Experience working with international students, ideally from CIS and Central Asia would be beneficial.

·Ability to manage time effectively, prioritise workload, and continuously improve processes.

Why Join QAHE?
·Be part of a mission-led organisation that transforms lives through education.

·Work in a collaborative, supportive team that values integrity, professionalism, and innovation.

·Gain exposure to global markets, build strong relationships, and make a real impact.

·Enjoy opportunities for career development, training, and progression.

Ready to Make a Difference?
If you're excited by the idea of helping students achieve their dreams and thrive in a role that blends customer service, sales, and international engagement—apply now and become part of our journey!

The successful candidate will be required to undertake a basic DBS check.

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