Registry Services Specialist

Home based (Regular travel to London office)

Maternity cover, 12 months fixed term contract

Working within the QAA Apprenticeships and Academic Services Team you will be responsible for providing effective administrative support across all our Degree Apprenticeship programmes working with our multiple university partners, and internal teams.

Role Responsibilities:

• Provide effective and efficient administrative support on all our Degree Apprenticeship programmes
• Build positive working relationships with internal and external stakeholders and learners
• Support programme-related student queries and act as a key point of contact for our learners
• Coordinate module registrations, forecasts, study plans and workshop bookings
• Support the preparation of learner and module data for programme boards/university partners’ consideration
• Liaise with internal and external stake holders in ensuring the maintenance of accurate learner record data
• Support the process of learner withdrawals, suspensions and reinstatements in a timely manner following due process
• Ensure that correct processes and procedures are followed in line with partner University and Compliance regulations

Your Experience/Skills:

• Administrative experience ideally within the education sector and using student record systems
• Multi-tasking with high attention to detail and delivery to agreed timescale
• Ability to interpret and implement regulations
• Microsoft Office (Excel, Teams, Word, Outlook)

And we can offer you the following in return for your hard work…

Downtime:

This is a very community-minded team and taking time for us is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme and 2 days per year charity leave.

Finance:

In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.

QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment.

This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including:

an enhanced disclosure check

Child Barring list check

qualification checks

online checks

medical fitness

identity and right to work

All applicants will be required to provide two references covering the previous three years and a Criminal Declaration form must be completed and returned ahead of interview.

We look forward to welcoming dedicated individuals who share our commitment to safety and well-being.