Experienced Administrator - Portfolio Team
QA Higher Education – Birmingham, Hybrid – 1 Day Per Week on Campus

Are you a detail-oriented professional with a passion for higher education and strategic portfolio management? QA Higher Education is looking for a Experienced Administrator to join our dynamic Strategy team in Birmingham.

About the Role
As an Experienced Administrator, you’ll be at the heart of our course portfolio operations—managing and promoting programmes across QAHE. You’ll maintain our central course database, ensure marketing and sales teams have accurate information, and support regulatory compliance (OfS, UKVI, CMA, British Council).

You’ll be the go-to expert for course information, delivering engaging training webinars, supporting performance analysis, and collaborating with internal and external stakeholders to drive innovation and excellence.

Key Responsibilities
·Maintain and update course data across CRMs (e.g. Salesforce)

·Coordinate with marketing, insights, and recruitment teams to promote programmes

·Support the launch of new programmes with accurate documentation

·Deliver internal training sessions on portfolio updates

·Ensure compliance and accuracy across all marketing materials

·Build strong relationships with university partners and internal teams

What We’re Looking For
·Degree-level education or equivalent experience in content/product information roles

·Strong attention to detail and stakeholder management skills

·Experience working with regulatory requirements and supporting sales functions

·Knowledge of Microsoft Office tools (e.g. PowerPoint, Excel, Word, Teams)

·Understanding of SEO and Higher Education regulatory bodies is a plus

You’ll Thrive If You Are:
·A fast learner with a proactive mindset

·A confident communicator and relationship builder

·Tenacious, detail-driven, and eager to take ownership

·Adaptable, imaginative, and ambitious

Why QAHE?
QA Higher Education partners with leading UK universities to deliver a wide range of programmes to over 17,000 students. We’re committed to making outstanding education accessible and inclusive. Join us in shaping the future of higher education.

The successful candidate will undertake a Basic DBS check.

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