Data Analyst (Level 4 Apprentice)

London

What you will be doing?

As a Data apprentice within our marketing team, you will play a crucial role in analysing and managing data from our CRM and other systems. You will help the team make data-driven decisions to improve marketing campaigns, customer engagement, and overall business performance. This is an excellent opportunity for someone with a passion for data and marketing to gain hands-on experience in a fast-paced environment.

The programme standard and qualification you will achieve is Data Analytics L4.

Key Responsibilities

• Produce performance dashboards and reports in the Visualisation and Model Building Phase.
• Manage and maintain data within the company’s CRM system, ensuring accuracy and consistency.
• Assist in creating and maintaining reports and dashboards using tools like Excel, Power BI, or Google Data Studio.
• Extract, analyse, and interpret marketing and customer data to provide insights and recommendations.
• Support the business by maintaining and developing reports for analysis to aid with decisions and adhering to organisational policy/legislation and ensure data compliance and best practices are in line with GDPR and other relevant regulations.
• Identify trends and patterns in customer behaviour to support targeted marketing strategies.
• Work closely with relevant teams to improve CRM integrations and data flows.

Skills and Experience

• A strong interest in data analysis.
• Proven interest in data analysis
• Basic understanding of CRM systems and data analytics tools.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organisational skills.

Down time

This is a very community-minded team and taking time for us is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme and 2 days per year charity leave.

How we’ll help with finance matters

In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.

Personal growth

Learning and opportunity is at the core of what we do – and that applies to you too!

You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics. Or perhaps you’d like to enrol on an apprenticeship programme to enhance your skillset or learn new things.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings on The Inclusive Top 50 UK Employers List are a testament to this.

Safeguarding Statement

QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We hold the expectation that all staff share this commitment in creating a safe and inclusive environment and as an organization, we comply with relevant legislation and best practices in safeguarding and safe recruitment.

This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including:

an enhanced disclosure check
Child Barring list check
qualification checks
online checks
medical fitness
identity and right to work

All applicants will be required to provide two references covering the previous three years and a Criminal Declaration form must be completed and returned ahead of interview.

We look forward to welcoming dedicated individuals who share our commitment to safety and well-being.

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