Experienced Administrator within our Student Registry Team     
QA Higher Education, Fulltime Opportunity, Maternity Contract Dec 25
Hybrid Working, mainly working from home.
Birmingham or Manchester or London based

Do you enjoy a fast paced, challenging environment, ideally have an education industry background or perhaps come from a busy customer service environment with strong administration skills.

About our role As a member of the Registry team, you will be responsible for all aspects of student data recording, monitoring of data, University assessments and student change of circumstances. Providing high quality information advice and support service to students, colleagues and external partners.
Are you able to problem solve, make decisions, where attention to detail, ability to multi-task and have good Excel & IT skills are a must? If so, we have the perfect opportunity for you!  
Training will be provided and if needed we’ll brush up your excel skills too. Please note our role is mainly operational and process led with very little student F2F contact.

Here’s some of what’s involved: (click through for the full JD)
Undertake key aspects of student administration, including: the generation of reports, processing student re-enrolments, managing the Registry inbox, and general enquiry handling 
To provide a high-quality information advice and support service to students o
To contribute to the student registration function including amendments to student data and reconciliation of student data
To liaise with University Partners ensuring accuracy of records across internal and external systems
To prepare and organise the University Examination periods
To assist with the set up and maintenance of data within Quercus
To process student change of circumstances in line with set guidelines
To contribute to the development of internal processes and procedures

Bring your experience:
Administrative experience within the education sector
Experience of multi-tasking and delivery to agreed timescale
Experience of managing and prioritising complex workloads

A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.

We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. 

#studentsupport

#education

#customerservice

#administration

#highereducation

#LifeAtQA

#birmingham

#homeworking

#registry

#studentregistry

#IND01

IND01

Apply now – here’s how!  

Simply hit the apply button.

Equal Opportunities

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

We look forward to hearing from you!