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Newest vacancies
Delivery Manager
Ref. : 1000007440
Home Based
Other
Role: Delivery Manager Location: Home Based The purpose of the role is to lead and manage both the operational and people elements of your Delivery team to support achievement of business goals. This role appointment is dependent on the successful candidate holding or passing an appropriate level of Security Clearance Key Responsibilities: Set, communicate and manage your team against performance expectations, goals and objectives. Delegate work, tasks and projects as appropriate to ensure the team’s deliverables can be met. Develop, support and coach your team to achieve their maximum potential. Manage under performance via regular reviews using motivational and performance management techniques. Monitor and provide regular activity reports on all agreed KPI’s and quality standards About you: Experience of leading a large operational team within the Apprenticeship or learning space Experience of fast paced planning and scheduling within large operational functions Experience of working in a customer centric, fast paced, matrix environment Experience of people and performance management, personal development, coaching Identifying business process improvements and encouraging team input Safeguarding and Prevent requirements If you are interested please apply below or contact Tim.Heaney@qa.com for any further information.
HOMEBASED
CYBER TRAINER OSCP or OSEP
Ref. : 1000007106
Cheltenham (Delta House)
Gloucestershire
The role: Cyber Trainer OSCP or OSEP Location: Gloucester - Commutable OR London - Commutable Working environment: Virtual + In-person Training, travel is required Contract: Full time, 37.5 hrs per week Package: competitive + benefits About the role: Deliver high quality learning events to all of our learners in a variety of settings i.e., Classroom, Virtual and attended from anywhere. The portfolio topics can be standard or customised professional. Share your expertise internally and externally and build positive relationships. Applicants must hold or be prepared to undergo Developed Vetting (DV) once in post as requirement for this role. About you: Ideally you will be qualified in one or more Cyber certifications If you have experience delivering accredited training both classroom and virtually, demonstrable success of managing and resolving learning environment issues, are creative and innovative in selecting and adapting strategies to help our learners learn then this could be the role for you. • Hold a current OSCP certificate, and desirable to hold OSEP certificate. Our competencies for delivery include: Ethical Hacking General Cyber Skills Cryptography Malware Reverse Engineering A knowledge of Training Development (desirable) A ‘day in the life’ of a Trainer Most days you’ll be delivering engaging learning events/training sessions/workshops to our learners in a classroom or virtual setting, with cohort numbers from 8 people plus. You’ll be sharing your subject matter expertise and knowledge of working in industry. Other days you’ll design and develop new learning materials based on client briefs and work on developing your own skills and knowledge to keep your expertise fresh. A little about QA: At QA, our mission is powering people’s potential. We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
GL53 7TH
Programmes Co-ordinator
Ref. : 1000007441
Site Based
Other
Programmes Co-ordinator Hybrid/remote – any QA Office (London, Birmingham, Manchester, Swindon, Leeds, Glasgow) Competitive Salary + Benefits Are you a Project Coordinator with a passion for providing great customer service? Are you a good communicator who can take ownership in a fast-paced environment? We’re QA – a UK leading tech training organisation providing high quality courses to our learners and apprentices, and we’re looking for a Programmes Coordinator to act as a first point of contact for our central government services clients. You will be giving high quality support to them and co-ordinating internal resources to ensure key projects are developed/delivered in line with required learning outcomes. What will I be doing? *Create and maintain project plans and track progress to ensure successful delivery of projects * Liaise internally with colleagues to ensure all quality standards are achieved *Maintain strong relationships with members of the client team *Interrogate relevant systems to produce insightful reports for clients to support the management of their programmes and events *Raise issues that risk project delivery and/or agreed costs and timescales *Escalate risks to ensure appropriate action is taken to mitigate them *Deliver high levels of customer service to assist the wider sales team in developing strategic client relationships What skills should I have? *Ability to build rapport across a range of client personalities (Stakeholder management) *Comfortable working independently in a high pressure environment whilst maintaining a professional approach *Strong organisational skills with ability to prioritise effectively *Effective verbal and written communication style *Strong attention to detail and quality, whilst multi‐tasking effectively What will I bring to QA? *Track record of successfully delivering small projects and/or events *Experience within a highly client‐centric environment, servicing a wide range of offerings *Working to tight deadlines where high levels of accuracy are required *Experience of implementing improvements to business process *Must be eligible to and able to successfully pass/maintain DV clearance
TBC
Lecturer in EAP English for Academic Purpose, Newcastle
Ref. : 1000007092
NU Pathway - Newcastle
Newcastle
Tutor in EAP (English for Academic Purpose) Newcastle based at Northumbria University On campus teaching at Northumbria University Newcastle Sessional - Associate contract Are you an experienced tutor in EAP, with experience teaching international students looking for an associate contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success? If so, we have an exciting opportunity to establish a new QAHE Pathway College embedded into the campus at Northumbria University. The Pathway is focused on delivering a high-quality student experience to achieve academic success, to realise this aim we a seeking a passionate EAP tutor to join us. A little more about the role: As Lecturer, you will contribute to the teaching of EAP subjects at level 3, 4 and 6. If empowering each student to reach their potential appeals to you…. Apply today! What you’ll get up to: Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours. Complete an administration required including registers, student feedback, progress monitoring, input and monitor results on your modules sponsor reports, etc. What you’ll bring to the team: Please see the attached job descriptions for our role. Candidates should have: TEFLQ status (e.g. a DELTA or MA in TESOL / Applied Linguistics) Experience of teaching English for Academic Purposes to international students Experience of teaching English for Academic Purposes at level 3 and level 4 A BA / BSc or equivalent qualification in a relevant area Ideally an MA / MSc or equivalent qualification in a relevant area Ideally, candidates will have experience of teaching international students in a UK HE environment. A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver and International Foundation Programmes (IFP) and International Year One in Business. Medical Foundation, Pre Masters in Business. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. Premasters level 6 allows entry into level 7. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. #EAP #English #Newcastle #DELTA #TESOL #LifeAtQA #Lecturer #tutor
NE1 8ST
Lecturer in Business, Newcastle
Ref. : 1000007392
Newcastle
Newcastle
Lecturer in Business Newcastle based at Northumbria University Face to face must be able to commute to Northumbria University Newcastle Associate contract Are you an experienced Lecturer inBusiness, with experience in teaching general business, looking for an associate contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success? If so, we have an exciting opportunity to establish a new QAHE Pathway College embedded into the campus at Northumbria University. The Pathway is focused on delivering a high quality student experience to achieve academic success, to realise this aim we a seeking a passionate business lecturer/module lead to join us. A little more about the role: As Lecturer, you will contribute to the teaching of Business subjects at level 3, 4 and 6. In addition, you may be asked to module leader and will guide and support international students to develop knowledge and academic skills required to successfully progress into the university. If empowering each student to reach their potential appeals to you…. Apply today! What you’ll get up to: Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours. Complete an administration required including registers, student feedback, progress monitoring, input and monitor results on your modules sponsor reports, etc. What you’ll bring to the team: Please see the attached job descriptions for our Lecturer role. Minimum undergrad qualification in a Business related subject, preferred to also post grad in a Business related subject. Ideally you will have worked with international students at level 3 and 4 however a strong interest in the development and transition of learners into level 4 and 5. A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver and International Foundation Programmes (IFP) and International Year One in Business. Pre Masters in Business. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. Premasters level 6 allows entry into level 7. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Rate £50 per hour inc holiday pay #Newcastle #lecturer #business #studentsuccess #northumbriauniversity #LifeAtQA
NE1 4AD
Sales Executive
Ref. : 1000007452
Manchester (St James Buildings)
Lancashire
The role: Sales Executive Location: Manchester, Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job purpose: You will join QA as a Sales Executive; your focus will be to further grow your account base by prospecting for new business using sales techniques provided and gained from our in-house sales academy and on the job coaching. About you: If you have experience working in B2B sales ideally in Public sector and a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Sales Executive Prospect new business and nurture your existing client base to maximise high value and long-term opportunities Grow your existing customers through uncovering revenue opportunities by exploring client needs Facilitate client meetings and deliver presentations on QA’s offerings in line with the customers’ requirements/needs Develop, and manage stakeholder relationships Review all sales management information to strategically prioritise your sales pipeline to meet/exceed your sales targets Generate revenue and margin to meet individual and team targets Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers across the UK are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! A little about QA: At QA, our mission is powering people’s potential. We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
M1 6FQ
Sales / New Business / Business Development Executive
Ref. : 1000007455
London (International House)
London
The role: Sales / New Business / Business Development Executive Location: London, E1W 1UN Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job purpose: You will join QA as a Business Development Executive; your focus will be to prospect new business gained from both cold and warm leads and grow an account base using sales techniques gained from our in-house sales academy and on the job coaching. About you: If you have experience working in B2B sales, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Business Development Executive Build a territory plan each quarter to maximize new sales opportunities Using LinkedIn Sales Navigator, and researching your customer and their market, you will identify key decision makers to approach, with insights, to discuss and grow the QA product footprint Identify and understand needs and build a value proposition Prepare quotes and proposals for customers Generate revenue and margin to meet individual and team targets Sounds great, doesn’t it? And in return we will offer you Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
E1W 1UN
Principle Data Engineering Trainer
Ref. : 1000007012
Site Based
Other
DATA ENGINEERING TRAINER 95% Remote Competitive Salary Are you a data engineering professional with the desire to teach? We’re looking for a strong Data Engineer with the capability to develop content and lead our new data apprenticeships training programme (Level 5). As the UK's leading tech training company providing courses across all verticals, we are passionate about what we do! Looking for a good work life balance and a supportive environment? We offer that too! What will I be doing? *Deliver high quality teaching and learning to individuals and groups, as required *Deliver immersive learning experiences, ensuring engagement through the use of collaboration tools *Develop schemes of learning, lesson plans, teaching and learning materials and resources to meet the qualification requirements *Contribute to business success by identifying and proactively pursuing opportunities for improvement, supporting the sales teams with specialist knowledge where required *Contribute to business success by driving the completion of learner evaluations and identifying and referring opportunities for improvements What will I need for the job? *You should have experience as a Data Engineer in industry – You should be versed in generalist data and big data (using tools such as Python, SQL, ETL) *You should have the ability to deliver and create content for our data engineering programme *You should have some experience or exposure to training in house or in an educational capacity *You should have great communication and stakeholder management skills
DUMMY
Client Relationship Manager
Ref. : 1000007439
London (International House)
London
Sales – Client Relationship Manager Location - London Full-time / Hybrid (you’ll work in an office up to 3 days per week) Salary: Competitive Salary + Commission Applicants must hold or be prepared to undergo Developed Vetting (DV) once in post, if required. Do you love generating new business as well as enjoying building relationships with existing customers? If yes then read on, as we have the perfect role for you… About our role: Working in our sales team as a Client Relationship Manager, you’ll be given some clients to account manage where you’ll grow existing customer relationships, but you’ll also need to prospect for new business to grow your list of clients to maximise sales opportunities. You will be doing a good two hours a day of new business sales activity across a variety of channels and will be responsible for arranging customer meetings, prepare proposals and presentations. What’s involved: Prospect for new customers Grow and maintain existing business Use platforms like LinkedIn Sales Navigator to grow your network Prepare quotes and proposals for customers Bring your experience: Experience of B2B sales would be great Top-notch negotiating skills Ability to build a sales-pipeline Knowledge of consultative sales techniques If you’ve got the drive and motivation to achieve sales targets, matched with fabulous customer-service skills and an entrepreneurial spirit, then apply today, we’d love to hear from you! Our Benefits! In return for your hard work, we’ll give you: 27 days holiday plus ability to purchase 5 more days 3 days a year fully paid training, 2 days a year paid charity volunteering Medicash (healthcare moneyback scheme) A travel season-ticket loan. A superb Gymflex scheme Our own BenefitsHub to receive loads of discounts Plus more… You’ll also have the chance to be part of the 110 Club, an amazing incentive-based reward for our Sales Teams, which will see you go on a fantastic all expenses paid VIP weekend abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! Want to know about QA? We are the UK's leading provider of tech and digital skills, including funded workplace learning programs, university programs and apprenticeships. We play a key role in tackling the UK’s alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies to help provide innovative solutions for these much-needed training shortages. Equal Opportunities You’ll instantly be welcomed into our team and here, we celebrate our diversity. We’ve won numerous awards demonstrating our commitment to our inclusive culture. Everyone feels part of QA with our welcoming networks in place from day one. #LI-Hybrid #LI-TH1 #LifeAtQA
E1W 1UN
Customer Service Coordinator
Ref. : 1000007287
Swindon
Wiltshire
The role: Customer Service Coordinator Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you’ll provide support to colleagues, stakeholders and learners, assisting them with the delivery of our services/programmes. You’ll be the first point of contact and will provide high quality support and coordinate internal resources. The role in more detail: Your day will always start with a catch up with the rest of the team to keep everyone in touch on those days you’re not together and to make sure everyone has the support they need for the day. You'll spend your busy day supporting our contracted customers by email and phone and guiding them through their booking journey – from finding the right course for them right through to making sure they enjoyed the session. You'll use our set of well-documented processes to navigate your way through a steady flow of enquiries and provide the customer a thorough and helpful response. You will be providing quotes, making bookings, and supporting with general course queries – getting to be on the front line of our amazing account teams to provide a provide a great customer service to our customers while building up lasting relationships, both internally and externally. Your great communication skills and spot-on attention to detail will wow the customer in each interaction. On the 2-3 days a week you spend in the Swindon office, you'll be supported in-person, by a wonderful bunch of colourful characters and you'll get the opportunity to really immerse yourself in a very community-minded team. So, what do you need to be successful? A passion for delivering great customer service Proficiency with MS Office applications Great free-typing skills Happy to work to tight deadlines Be adaptable and a quick learner Be happy to work within a bustling office environment. What QA does: At QA, our mission is powering people’s potential. We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, IBM as well as small organisations to give them the competitive edge in the digital world of today. We're also Microsoft's biggest training-partner globally. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
SN5 7WZ
Senior Learning Design and Editorial Manager
Ref. : 1000007436
London (International House)
London
Role: Senior Learning Design and Editorial Manager Location: London (hybrid) QA has an exciting opportunity for a Senior Learning Design Manager to join the business at a key stage of its growth. In this role you will collaborate with team members and subject matter experts to understand the source content. Leading a fast-paced Learning Design team in the creation of our digital and blended learning content activities. Playing a key role in implementation of novel or transformation projects, leading on improvement, and liaising with internal and external stakeholders, including adjacent content functions. Maintaining a quality oversight for content and being the point of escalation in the case of queries or issues in need of higher-level intervention. You will work closely with production teams who will design and create the assets for courses, support the Head of Content and design with the day-to-day activities of the Learning Design Team, and coach and mentor. Responsibilities: Developing and refining methods of designing content and providing final quality sign-off where required Working with the Head of Content Design and Development to maintain operational oversight of an agile team and managing resourcing for the team Leading the learning design function to engage with clients, learning architects & learning technologists Acting as an escalation point for the team on content and service issues across multiple projects, and handling wider-impact issues Championing high quality in UX and accessibility principles for content on-platform, with due regard to diversity and inclusion Working with other senior content and learning Design team members across Bespoke, Apprenticeships and Digital/Blended, to ensure consistency and quality across our product portfolios About you: Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles Excellent people management and stakeholder management skills Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning Experience producing digital content preferably in an eLearning supplier role Experience delivering and incorporating learning design into products Experienced people manager with track record in quality and sound operational management practice A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of Circus Street, Cloud Academy and QA. #LI-AW1 #LI-hybrid
E1W 1UN
Senior Learning Designer
Ref. : 1000007298
Home Based
Other
Senior Learning Designer/Team Leader Location: London (hybrid working) As a Senior Learning Designer you will be leading a small team as well as managing your own workload. This would suit someone who has managed before with a strong learning design background. Job Responsibilities: Lead a team of Learning Designers and/or Junior Learning Designers to design high quality, engaging and innovative blended learning programmes for QA’s core products and bespoke courses for individual client requirements. Support the Senior Learning Design Manager with the busy day to day operations of the Learning Design team. Escalate project risks to the Learning Design Manager with a proactive approach to mitigate challenges. Design and develop blended learning programmes for QA’s core products and for individual client requirements. Design, storyboard and script digital learning content and assets by applying learning design principles to effectively develop learners’ skills and knowledge. Quality assure your team’s work in line with course requirements, style guides, and course manuals. About you: Line management of learning design/instructional design teams. Managing projects concurrently to defined timescales and budgets. Successful design and development of digital and face-to-face learning programmes, preferably in an instructional/learning design role. Strong knowledge of educational theory and instructional/learning design principles. And what can we offer you? Competitive salary with a whole host of excellent benefits! 3 full training days from a wide range of courses Continuous performance development 2 days off for charity work Work for a company that promotes Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners) Work with some of the biggest brands there are! Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place At QA, we’re 100% committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. As a market leader in digital education, it’s our duty to drive diversity & inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work. If you are interested please apply below. #LI-AW1 #LI-hybrid
HOMEBASED