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Welcome to the Career Site for QA
Newest vacancies
Apprentice People Services
Ref. : 1000007358
Slough
Berkshire
Role: Apprentice People Services Location: Slough - Hybrid ( 2-3 days a week) About QA: QA is the UK's leading provider of tech and digital skills, including funded workplace learning programmes and apprentices. We’re currently on an exciting growth trajectory and are looking to welcome an Apprentice into our internal recruitment team. We offer hybrid working (1/2 days in office) so when you’re not in the office, you can work from home. We play a key role in tackling the UK’s alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies to help provide innovative solutions for these much-needed training shortages. We’re talking some of the largest global brands! About the Position: Are you someone who’s looking to get started in a brand-new career, or wants to take a shift in their current one? If you’re looking for an exciting opportunity in an office environment with a progressive Team and Company, where you can really develop new skills and start a rewarding career this may be the perfect role for you! You’ll be joining QA as an Administrator Apprentice for our People services Team, providing support with various admin tasks that are vital for our efficiency and continued success. Also working as part of our wider HR team, you’ll play a key role in the continued growth of QA. Key Responsibilities: Support the PS team with the initiation and progress of background checks including employment references, Right to Work checks, criminal disclosure and BPSS checks. Support with required disclosure check renewals and new checks as identified by the PS team leader or the business. Check the background check portal on a daily basis, updating relevant systems and informing employee and line manager when clearance has been received. Initiate any risk assessment following unclear checks, escalating to PS Team Leader for sign-off. Maintain Sostenuto (SOS) call management system, ensuring that all calls and queries are logged, responded to where necessary and the appropriate audit trails are available About You: You’ll need a positive attitude towards getting the job done, while working to support the people services team, a desire to learn and provide an excellent service. Excellent attention to detail. Computer literate and proficient with Microsoft Office; Outlook, Teams, Excel, Word, etc. Great written and spoken communication skills.
SL1 1SG
HR Advisor - 6 Months FTC (Maternity Cover)
Ref. : 1000007458
London (International House)
London
The role: HR Advisor – Employee Relations Location: London/Slough Working environment: Hybrid Working Contract: Fixed Term (6 months Maternity cover) Hours per week: 37.5 hours per week Pay type: Competitive salary + benefits +3 free training days If you’re an experienced ER/HR Advisor and are looking for your next step in the wonderful world of HR, come and join our energetic team where you’ll receive excellent benefits and an opportunity to work with a wide variety of cases on a weekly basis – there is never a dull day in our People Team! As an ER specialist, your main responsibility will be to support our managers and employees directly around important areas of concern including mental health, absence, grievances, general health/illness and performance. You will be a working with a team of experienced People Advisors and Consultants, along with a buzzing support team! Day in the life of HR Advisor Engaging with external legal partners Supporting Senior People Partners with organisational change e.g., short term absence, grievance meetings, performance reviews, restructures, TUPE etc. Ideally, you’ll have advised on multiple scenarios from being raised at performance/disciplinary through to Employee Tribunal. Finally, you’ll need confidence and tenacity when it comes to advising multiple stakeholders and ensuring actions you’ve advised on are followed up. Contribute to the review and development of People policies and procedures in accordance with the employment law framework and support the implementation process across the business.
E1W 1UN
Customer Success Director
Ref. : 1000007398
London (International House)
London
The Role: Customer Success Director Location: London, International House Contract: Full time, 37.5 hrs per week Package: Competitive base salary with commission package About the role You will be the main owner of strategic client accounts and will be responsible for understanding their goals and requirements, driving success across client programs in collaboration with the Onboarding & Delivery teams, and taking ownership and responsibility of renewals to meet revenue targets. This role will represent the voice of the customer need and will ensure we are facilitating solutions that meet customer needs. You will provide expert guidance and advice and ensure positive experiences at every stage and touch point allowing us to build long term partnerships that maximise our Net Revenue Retention (NRR) whilst supporting our New Revenue teams with ongoing contract growth. As a Customer Success Director, you will play a key role in driving customer goals, product utilisation and business growth by ensuring healthy engagement, success and retention whilst applying a constant growth mindset against our customer base which typically have contracts between 1-6 years. Day in the life of a Customer Success Director You will manage a portfolio of clients serving as their primary business point of contact throughout their customer journey with a focus on Retention and Success whilst our New Revenue teams drive growth. You will be required to understand customers’ business value drivers, success criteria, and KPIs to develop account plans (actionable blueprints by which the Customer Success, Service Delivery and customers can achieve mutual success). You will also be expected to work in collaboration with New Revenue teams to support growth of these accounts to multi-year, £1m+ partnerships You will be driving relationships with program owners, sponsors, advocates and key subject matter experts to drive success and measurable outcomes that prove ROI.
TBC
CYBER TRAINER OSCP or OSEP
Ref. : 1000007106
Cheltenham (Delta House)
Gloucestershire
The role: Cyber Trainer OSCP or OSEP Location: Gloucester - Commutable OR London - Commutable Working environment: Virtual + In-person Training, travel is required Contract: Full time, 37.5 hrs per week Package: competitive + benefits About the role: Deliver high quality learning events to all of our learners in a variety of settings i.e., Classroom, Virtual and attended from anywhere. The portfolio topics can be standard or customised professional. Share your expertise internally and externally and build positive relationships. Applicants must hold or be prepared to undergo Developed Vetting (DV) once in post as requirement for this role. About you: Ideally you will be qualified in one or more Cyber certifications If you have experience delivering accredited training both classroom and virtually, demonstrable success of managing and resolving learning environment issues, are creative and innovative in selecting and adapting strategies to help our learners learn then this could be the role for you. • Hold a current OSCP certificate, and desirable to hold OSEP certificate. Our competencies for delivery include: Ethical Hacking General Cyber Skills Cryptography Malware Reverse Engineering A knowledge of Training Development (desirable) A ‘day in the life’ of a Trainer Most days you’ll be delivering engaging learning events/training sessions/workshops to our learners in a classroom or virtual setting, with cohort numbers from 8 people plus. You’ll be sharing your subject matter expertise and knowledge of working in industry. Other days you’ll design and develop new learning materials based on client briefs and work on developing your own skills and knowledge to keep your expertise fresh. A little about QA: At QA, our mission is powering people’s potential. We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
GL53 7TH
Senior Client Relationship Manager
Ref. : 1000007457
Cheltenham (Delta House)
Gloucestershire
The role: Sales / Senior Account Manager / Business Development Manager Location: Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with commission Job purpose: You will join QA as a Senior Client Relationship Manager; your focus will be to grow your account base by nurturing your existing customers as well as acting as a mentor across the team to support them to win business. About you: If you have experience working in B2B sales in a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Senior Client Relationship Manager Lead client meetings to understand their business in order to deliver an impactful solution Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance Design a high-level creative solution to meet the client’s needs with the support from the bids team and subject matter experts to create a compelling solution Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off Measure the strategic value being added to client account Develop strategic relationships with client C-Suite and other senior stakeholders Sounds great, doesn’t it?! And in return we will offer you Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
GL53 7TH
Lecturer in EAP English for Academic Purpose, Newcastle
Ref. : 1000007092
NU Pathway - Newcastle
Newcastle
Tutor in EAP (English for Academic Purpose) Newcastle based at Northumbria University On campus teaching at Northumbria University Newcastle Sessional - Associate contract Are you an experienced tutor in EAP, with experience teaching international students looking for an associate contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success? If so, we have an exciting opportunity to establish a new QAHE Pathway College embedded into the campus at Northumbria University. The Pathway is focused on delivering a high-quality student experience to achieve academic success, to realise this aim we a seeking a passionate EAP tutor to join us. A little more about the role: As Lecturer, you will contribute to the teaching of EAP subjects at level 3, 4 and 6. If empowering each student to reach their potential appeals to you…. Apply today! What you’ll get up to: Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours. Complete an administration required including registers, student feedback, progress monitoring, input and monitor results on your modules sponsor reports, etc. What you’ll bring to the team: Please see the attached job descriptions for our role. Candidates should have: TEFLQ status (e.g. a DELTA or MA in TESOL / Applied Linguistics) Experience of teaching English for Academic Purposes to international students Experience of teaching English for Academic Purposes at level 3 and level 4 A BA / BSc or equivalent qualification in a relevant area Ideally an MA / MSc or equivalent qualification in a relevant area Ideally, candidates will have experience of teaching international students in a UK HE environment. A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver and International Foundation Programmes (IFP) and International Year One in Business. Medical Foundation, Pre Masters in Business. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. Premasters level 6 allows entry into level 7. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. #EAP #English #Newcastle #DELTA #TESOL #LifeAtQA #Lecturer #tutor
NE1 8ST
Security Officer, London
Ref. : 1000007130
London (Rosebery Avenue)
London
Security Officer QA Higher Education, London Holborn Campus Fulltime & Permanent 2pm-10.30pm Monday to Friday About our role: As Security Officer you will have the experience to deliver and monitor a streamlined campus security service by monitoring students, staff, visitors and other persons to guard against theft, unauthorised admittance and to maintain security of the premises. Here’s some of what’s involved: (please click through to view the full job description) Ensure all security procedures are followed, carrying out required checks and processes in order to provide a safe environment. Check that all students/Staff entering the building have a valid student card. Ensure any new students are directed to the Student Services Department to be issued with a pass. Patrol the building on a regular basis to ensure students are adhering to site processes and regulations. Ensure any visitors to the building are registered and issued with a Building Visitor Pass. Respond to any building alarms and investigate disturbances. Write reports of any irregularities including equipment or property damage, theft, presence of unauthorised persons or unusual occurrences Provide a reception service – respond to incoming telephone calls in a timely and professional manner, meet and greet all visitors to site. Record facilities issues on the facilities log for the Facilities Team to action. Maintain an up to date understanding of QA’s Health & Safety policy. Help co-ordinate evacuation of the centre in the event of an emergency and to provide support and co-ordination of calls for First Aid, Risk Assessments, Health & Safety issues etc. Patrol the site to secure the building - ensure all doors and windows are locked and the alarm set. Bring your experience: SIA Badge/Requirements – knowing how to defuse or deal with a difficult altercation. Excellent customer service experience. Confliction resolution experience Experience within a similar role Ability to work well under pressure. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. #Corporatesecurity #Campussecurity #securityofficer #SIAbadge #london #LifeAtQA
EC1R 4TF
Principle Data Engineering Trainer
Ref. : 1000007012
Site Based
Other
DATA ENGINEERING TRAINER 95% Remote Competitive Salary Are you a data engineering professional with the desire to teach? We’re looking for a strong Data Engineer with the capability to develop content and lead our new data apprenticeships training programme (Level 5). As the UK's leading tech training company providing courses across all verticals, we are passionate about what we do! Looking for a good work life balance and a supportive environment? We offer that too! What will I be doing? *Deliver high quality teaching and learning to individuals and groups, as required *Deliver immersive learning experiences, ensuring engagement through the use of collaboration tools *Develop schemes of learning, lesson plans, teaching and learning materials and resources to meet the qualification requirements *Contribute to business success by identifying and proactively pursuing opportunities for improvement, supporting the sales teams with specialist knowledge where required *Contribute to business success by driving the completion of learner evaluations and identifying and referring opportunities for improvements What will I need for the job? *You should have experience as a Data Engineer in industry – You should be versed in generalist data and big data (using tools such as Python, SQL, ETL) *You should have the ability to deliver and create content for our data engineering programme *You should have some experience or exposure to training in house or in an educational capacity *You should have great communication and stakeholder management skills
DUMMY
QAHE - Student Ambassador - Manchester
Ref. : 1000006376
Manchester (St James Buildings)
Lancashire
The role: Student Ambassador Location: Manchester Contract: Zero Hour Contract Positions Available: 3 Are you a current QAHE student looking to gain experience and develop your skills? Our Student Ambassadors act as positive role model to give a first-hand view of the benefits of higher education and represent their university at a variety of different events and locations on both campus and at external events. They will directly work with our current students, prospective students, as well as teams across QA Higher Education. Job purpose: Work in partnership with our Student Relations Officers and Student Services teams on-an ad-hoc basis. Act as a positive student role-model, promoting studies at QAHE to new and potential students. About You: You should be willing to attend and be involved with student organisations and activities, have good verbal, written communication and organisational skills, then this could be the role for you. A ‘day in the life’ of a Student Ambassador Meet and greet students attending events, social clubs and activities Complete campus tours Assistant students with their enrolment and Induction Informal mentoring, sharing local knowledge with new students Carry out basic administrative duties A little more about QA: Students preparing for undergraduate study, working professionals looking to specialise in their field or career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. You can find out more about Life at QA here.
M1 6FQ
Lecturer in Business, Newcastle
Ref. : 1000007392
Newcastle
Newcastle
Lecturer in Business Newcastle based at Northumbria University Face to face must be able to commute to Northumbria University Newcastle Associate contract Are you an experienced Lecturer inBusiness, with experience in teaching general business, looking for an associate contract within a dynamic organisation where you can be proud and feel rewarded for contributing to student success? If so, we have an exciting opportunity to establish a new QAHE Pathway College embedded into the campus at Northumbria University. The Pathway is focused on delivering a high quality student experience to achieve academic success, to realise this aim we a seeking a passionate business lecturer/module lead to join us. A little more about the role: As Lecturer, you will contribute to the teaching of Business subjects at level 3, 4 and 6. In addition, you may be asked to module leader and will guide and support international students to develop knowledge and academic skills required to successfully progress into the university. If empowering each student to reach their potential appeals to you…. Apply today! What you’ll get up to: Plan, prepare and deliver learning across the programmes delivered at the Pathway College. Provide academic and pastoral support to students, responding promptly to all queries and being available during work hours. Complete an administration required including registers, student feedback, progress monitoring, input and monitor results on your modules sponsor reports, etc. What you’ll bring to the team: Please see the attached job descriptions for our Lecturer role. Minimum undergrad qualification in a Business related subject, preferred to also post grad in a Business related subject. Ideally you will have worked with international students at level 3 and 4 however a strong interest in the development and transition of learners into level 4 and 5. A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver and International Foundation Programmes (IFP) and International Year One in Business. Pre Masters in Business. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. Premasters level 6 allows entry into level 7. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Rate £50 per hour inc holiday pay #Newcastle #lecturer #business #studentsuccess #northumbriauniversity #LifeAtQA
NE1 4AD
Sales Executive
Ref. : 1000007452
Manchester (St James Buildings)
Lancashire
The role: Sales Executive Location: Manchester, Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job purpose: You will join QA as a Sales Executive; your focus will be to further grow your account base by prospecting for new business using sales techniques provided and gained from our in-house sales academy and on the job coaching. About you: If you have experience working in B2B sales ideally in Public sector and a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Sales Executive Prospect new business and nurture your existing client base to maximise high value and long-term opportunities Grow your existing customers through uncovering revenue opportunities by exploring client needs Facilitate client meetings and deliver presentations on QA’s offerings in line with the customers’ requirements/needs Develop, and manage stakeholder relationships Review all sales management information to strategically prioritise your sales pipeline to meet/exceed your sales targets Generate revenue and margin to meet individual and team targets Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers across the UK are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! A little about QA: At QA, our mission is powering people’s potential. We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
M1 6FQ
Sales / New Business / Business Development Executive
Ref. : 1000007455
London (International House)
London
The role: Sales / New Business / Business Development Executive Location: London, E1W 1UN Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job purpose: You will join QA as a Business Development Executive; your focus will be to prospect new business gained from both cold and warm leads and grow an account base using sales techniques gained from our in-house sales academy and on the job coaching. About you: If you have experience working in B2B sales, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Business Development Executive Build a territory plan each quarter to maximize new sales opportunities Using LinkedIn Sales Navigator, and researching your customer and their market, you will identify key decision makers to approach, with insights, to discuss and grow the QA product footprint Identify and understand needs and build a value proposition Prepare quotes and proposals for customers Generate revenue and margin to meet individual and team targets Sounds great, doesn’t it? And in return we will offer you Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
E1W 1UN