QA - Careers website

Client Relationship Manager

Ref. : 1000008683
Client Relationship Manager (DACH) Hybrid (London) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. You’ll grow existing customer and partner relationships and identify and win new business to deliver against specific, measurable targets across a broad spectrum of products and services across a portfolio of international customers. Your region will cover the DACH sector and will require a knowledge of GERMAN as a language. Key Responsibilities: Identify and liaise with key stakeholders/decision makers for existing customers/partners through business development and client referral. Win new business by identifying and contacting new customers and new business development activities. Strong online presence via platforms such as Linkedin to grow contact network and QA marketing reach. Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Experience: Track record of achieving sales targets B2B sales experience Working to tight deadlines where high level of accuracy are required Experience of resolving or offering solutions to queries
SL1 1SG

People Compliance Specialist

Ref. : 1000008715
Slough
Berkshire
People Compliance Specialist Location: Slough/London (Hybrid 2 days a week in the office) Competitive Salary + Benefits We are looking for a meticulous and knowledgeable HR Compliance Specialist to ensure our HR policies, practices, and programs comply with applicable labour laws and internal standards. You’ll be the first point of contact for our customers and you’ll provide a high quality and customer focused service whilst always trying to make things better. As the People Compliance Specialist, you will support with all compliance matters relating to right to work, immigration, disclosure and BPSS checks and Ofsted requirements. Key Responsibilities: Provide advice and guidance to the People team and the business as/when legislation changes, supporting with the delivery of training and briefings when required. Audit internal HR processes, documentation, and systems to identify and correct compliance gaps. Work closely with your manager to ensure the business remains compliant within its legal requirement for Ofsted, disclosure and BPSS checks, right to work and immigration and all related administration processes are adhered to with the support of regular reporting and monitoring. Work closely and proactively with the PS team to ensure appropriate RTW checks have been carried out correctly for sponsored workers and others with an immigration status before they start work/extend contract/switch to another visa category. Lead on the visa application process for staff, including issuing certificates of Sponsorship (CoS), ensuring the manager and applicant are kept up to date with progress. Verify Employer Checking Service (ECS) checks and ensure Positive Verification Notice expiry dates are inputted on the HR system, escalating any Negative Verification Notices for appropriate action. Continued monitoring of; Right to Work, Immigration & UK legislation compliance. Verify accurate input of nationality, passport details, Right to Work permission, and visa expiry dates on HR System. Future visa expiries, proactively tracking, following up and actioning where necessary, escalating where required. BPSS compliance for employees with access to government data both inside and outside of the UK. Correct disclosure levels (Scroll to the bottom of this advert to read the full Job-Description) Your Experience/Skill Proven experience of working within a varied and fast paced People team environment. Working knowledge and understanding of immigration legislation, UKVI Points Based System, Sponsorship and Right to Work rules, with a willingness to learn and develop. Strong understanding of compliance processes, including Ofsted, data protection (GDPR), and key employment laws. Ability to work independently and use initiative to develop methods for tracking and monitoring compliance. Proficient in Microsoft Office, with intermediate Excel skills. CIPD level 3, equivalent HR Qualification or experience(desirable)
SL1 1SG

Digital Marketing Apprentice

Ref. : 1000008703
London (International House)
London
Digital Marketing Apprentice London/Hybrid What you will be doing? As a Digital Marketing Apprentice, you will work closely with our marketing teams and gain hands-on experience developing a wide range of B2C marketing skills. This is an excellent opportunity for someone who is passionate about marketing and wants to kick-start their career in this field. The programme standard and qualification you will achieve is Multi-Channel Marketer L3. Key Responsibilities Assisting with the creation and execution of digital marketing campaigns across various channels, such as social media and email marketing. This includes B2C campaign activity for our platform with teams based out of America so working hours and patterns may need to be adjusted to support these business needs. Assisting the B2B and B2C events team with the planning, logistics, and execution of events across the London/South region, including regularly attending in-person events during daytime and some evenings. Occasional travel to other areas in the UK to support events may be necessary. Supporting the delivery of our social value workshops and webinars in person and online. Assisting in the development and optimization of content for various digital platforms, including website, blog, social media, and email newsletters. Conducting market research and competitor analysis to identify trends, target audience preferences, and potential opportunities for our brand. Monitoring and analysing the performance of digital marketing campaigns, generating reports, and providing recommendations for improvements. Assisting with the management and growth of our social media presence, including content creation, scheduling, and engagement with our online community. Your Experience/Skills Proven interest in marketing including social media and events Experience in creating content for social media channels and copywriting. Confident to set up and attend events. Proficient in MS Office tools, including Word, Excel, and PowerPoint. Familiarity with design tools such as Canva and Adobe is desirable but not essential.
E1W 1UN

Cloud Senior Learning Design Consultant

Ref. : 1000008684
London
Senior Learning Design Consultant Hybrid (London) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. As Senior Learning Design Consultant your role will be the lead subject matter expert in the Cloud portfolio with responsibility for product design and content development in multi-modalities, including digital and labs as well as instructor-led training. You will represent the Cloud portfolio needs when it comes to the design of bespoke, off-the-shelf and certification products across the Cloud portfolio. Key Responsibilities: Design and develop innovative, public and client specific solutions Undertake pre-sales engagements as agreed with the Portfolio Director Use Management Information and data to generate insights that help improve product quality Experience: Extensive hands-on experience with AWS Cloud workloads, with additional familiarity with Microsoft Azure considered a valuable asset. Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual) to meet diverse business needs Proven track record of creating and using MI and data to improve product quality Knowledge of what learning approaches result in the successful transfer of learning into a modern workforce, Best-practice in current learning methods (e.g. active, accelerated, social, curated etc.) Instructional design and learning models and theories (e.g. ADDIE, Blooms, Kirkpatrick, SAM etc.)
USA

Bid Writer

Ref. : 1000008681
Home Based
Other
Bid Writer Hybrid (London) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Working within the Bid’s team, this role will be to support in identifying and converting new business opportunities through the management and delivery of professional proposals and developing and writing high-quality bid proposals, executive summaries, technical responses and support pricing strategies. Key Responsibilities: Bid Management: Oversee the bid process, including planning, coordination, and submission of bids. Ensure all deadlines are met and that proposals are compliant with client specifications. Research: Conduct thorough research to understand client requirements, industry standards, and competitive landscape. Contribute to the daily operation of the QA central Bid Team including sharing common tasks Work closely with sales and technical teams to gather relevant information and insights for bid proposals. Experience: Public and private sector bids, in storyboard formats. Structured proposal methodologies, such as Shipley Portals (bravo/jaggaer, delta, ariba etc) Expertise in storytelling -transforming input from SMEs and Sales leads into compelling storytelling content Skilled in preparing and editing high-quality written content that effectively communicates the value proposition.
HOMEBASED

Finance Administrator Birmingham

Ref. : 1000008429
Birmingham (Louisa Ryland House)
Birmingham
Experienced Finance Administrator within our Accounts Payable Team Birmingham, QA Higher Education Hybrid working Do you enjoy a fast-paced growing environment, working with a vibrant and developing team? Working within our Accounts Payable Team as an experienced Finance Administrator you will be responsible for the end-to-end payment process of our commission payments for our UK and Overseas Agents. You will liaise with both internal and external customers, resolving queries as the arise. Excel Intermediate knowledge is a must for our role. (e.g. Pivots, VLOOKUP and sum if functions) Your focus: Responsibility for the end-to-end process for agents’ ledger. Which involves: Compile commission data for agents using multiple generations of complex agent contracts. Validating commission claims against statements issued and bonus claims against active incentives schemes. Processing and paying agent claims, including enforcing the authority table and posting any manual payments. Become an expert on internal policies and processes for commission claims. Resolve queries from recruiters, agents and senior management on submitted claims, the submission process, claims made, or payments sent. Responsibility for raising purchase orders, supplier reconciliations, including enforcing the authority table. Involvement/support with project work/ ad hoc support and commercial analysis Process weekly payment runs. Bring your experience: You will have a methodical approach and be able to prioritise your workload as it changes. You will be a great communicator as you will be interacting with both internal and external stakeholders. Problem solving ability is a must alongside strong Excel skills. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. #finance #student fees #LifeAtQA #highereducation #accountspayable #Excel #birmingham #hybridworking
B3 3PL

Scheduling Specialist

Ref. : 1000006808
Swindon
Wiltshire
Scheduling / Operations / Student Engagement / Business Support SWINDON Full time, 37.5 hrs per week - Hybrid 3 days in the office Competitive base salary plus benefits Job purpose: You will join QA as a Scheduling Specialist; you will manage the allocation of training programmes, working closely with QA trainers resourcing a schedule of events within client timelines and managing marking allocations. About you: If you have experience working in a planning environment role where you are managing multiple tasks or resources and are data driven with an analytical approach, enjoy finding solutions, then this could be the role for you. You may have a background in event management for training services or seminars. A ‘day in the life’ of a Scheduling Specialist: Creating schedules for students. Collaborating with our sales teams to fulfil Client specific programmes as well as managing the day to day schedule of public courses. Identify gaps in current training capabilities and put forward cases to employ additional trainers. A little about QA: At QA, our mission is powering people’s potential. We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
GL53 7TH

Apprenticeship Central Services Officer

Ref. : 1000008601
London, Manchester or Birmingham
England
Apprenticeship Central Services Officer Hybrid – into nearest office (London, Manchester, Swindon, Leeds, Slough, Birmingham, Glasgow) As part of the central services function, this role is pivotable in providing central support to our apprentices throughout their journey with us. This team will work together to provide the best possible support through displaying best practice, efficiency, initiative, attention to detail and open communication. You will work closely with our onboarding teams to identify and appropriately recognise, any prior learning that new apprentices have, ensuring their journey with QA is adjusted based on their prior skills, knowledge and behaviours. Job Responsibilities Provide a responsive contact desk for all apprentices as well as both external and internal stakeholders. Respond to all phone and email-based enquiries in a timely manner, resolving or re-directing queries where necessary. Record all incoming enquiries by documenting the enquiry and response, adhering to set SLA response times. Schedule and book apprenticeship schedules (L3-5) using the internal booking system, liaising with scheduling and or delivery as appropriate. Make schedule changes as required by learners, delivery colleagues or scheduling. Liaising with appropriate stakeholders depending on the reason for the re-schedule or cancellation. Provide administrative Bud functions i.e. making changes to line manager details as requested. Add or move customer accounts on relevant systems as required by sales, delivery or onboarding. Skills and Experience Administrative experience ideally within the education sector Multi-tasking and delivery to agreed timescale Ability to interpret and implement regulations Experience of working in a customer centric environment Knowledge of what excellent customer service means
SN5 7WZ

Commercial and Insights Manager (Marketing Systems Manager)

Ref. : 1000008686
London (International House)
London
The role: Commercial and Insights Manager (Marketing Systems Manager) Location: London Or Leeds, UK Hybrid; ideally two days a week on-site but this can be flexible Contract: Full time, 37.5 hrs per week Monday to Thursday 9.00-5.30, Friday 9.00 to 4.00. Package: competitive salary + benefits About the role The Commercial and Data Insights Manager plays a key role in helping the business understand the impact of marketing activity and how it supports commercial growth. Sitting within the Marketing team, this role focuses on tracking, performance reporting, and surfacing insight that supports campaign decisions and long-term strategy. About you Background in digital marketing performance, campaign tracking, or commercial insight roles. Confident with Google Analytics (GA4) and Google Tag Manager, with experience managing tags and event tracking. Solid understanding of CRM systems (Salesforce) and other systems Looker, Hockey Stack and PowerBI. We’d also love you to be able to tick the following boxes, too: We want someone both curious and passionate about the role That perfect blend of creative and technical. Someone who has great communication skills as you’ll be dealing with various stakeholders Someone with “fresh eyes” who can see things that others might not Someone who can understand the bigger picture. Not just knowing “What” but also “Why” Oh, and you’ll need to be great at prioritizing tasks and meeting deadlines! Role Responsibilities Lead how we track marketing performance, including UTM structure, Google Analytics, and Tag Manager setup. Manage incoming requests for reporting, dashboards, or support with tracking - prioritizing and coordinating delivery. Produce regular marketing reports for playback sessions that clearly explain what’s working, what’s not, and what to change. Work closely with Heads of Marketing and Sales Business Partners to provide insight that supports marketing and campaign planning and strategy. Keep benchmarks up to date for key marketing metrics, helping teams track progress and set goals. (Scroll to the bottom of this advert to read the full Job-Description)
E1W 1UN

Partnerships Lead

Ref. : 1000008704
UK
Other
Role: Partnerships Lead Location: London with travel across the UK and possibly EMEA The Partnership Sales Lead will be responsible for developing and managing strategic partnerships to drive sales through partner channels. This role requires a proactive and results-oriented individual who can identify, cultivate, and maintain relationships with key partners to maximize revenue opportunities into their clients and enable joint bid initiatives. Working with key stakeholders both internally and externally, you will help build long-term, mutually beneficial relationships with organizations and partners that align with QA Ltd’s vision and goals. Key Responsibilities: Partnership Development Strategy: Identify, evaluate, and negotiate strategic partnerships, including joint ventures, integrations, and referral partners. Manage Partner Relationships: Build and maintain strong long-lasting relationships with partners to ensure mutual benefits in order to promote QA as a long-term strategic partner. Sales Enablement: Drive broader commercial discussions at a very high strategic level in order to develop joint sales strategies, promotional activities and ‘sell through’ partners into other customers. Advocate: Be a visible presence, thought leader, and networker in sector, representing at events and focus on being a visible advocate for QA. Revenue Growth: Responsible for driving revenue through partner channels and working closely with sales and marketing to ensure successful conversions. About you: Proven track record of building and scaling successful partnerships that help drive revenue growth and customer acquisition Understanding of complex sales cycles, go to market strategies and the value of technology alliances Significant experience partnering with C-suite and senior executives at Big 4 Consultancy or similar level Strong negotiation, communication, and relationship-building skills. Ability to work independently and capability to coordinate a team effort. Understanding of industry and experience of sell-through strategies. Experience in contract negotiations and managing the end-to-end sales process of large contracts An understanding of technology landscapes and how learning supports implementations and transformation Experience within a defence prime, systems integrator or consultancy firm would be advantageous
TBC

Revenue Operations Specialist

Ref. : 1000008682
London (International House)
London
Role: Revenue Operations Specialist Location: London (hybrid) As a Revenue Operations Specialist, you'll be supporting our Sales Operations team in optimizing sales processes, managing sales data, and supporting the sales team, focused on a specific channel (sales team) for maximum impact. You will play a key role in ensuring that our sales, marketing, and customer success teams have the tools, data, and support needed to drive growth and you will be empowered to drive these changes. About the role: Ensure accurate and clean data across all systems, maintaining data integrity within the CRM and other operational platforms. Generate regular reports and dashboards to track KPIs and revenue performance, providing actionable insights to leadership teams. Help implement and refine revenue-generating processes, including pipeline management, forecasting, and deal desk operations. Identify areas for improvement and work with leadership to implement new strategies or tools to support business growth and efficiency. Analysing sales and marketing data to identify trends and opportunities for improvement, including the monitoring of broad pipeline improvement and forecast accuracy Your Experience: Experience within Revenue Operations, Sales Operations, or similar roles. Have experience collaborating across multiple departments within a structurally complex organisation Knowledge of sales and marketing automation platforms. A passion for data and the desire to drive improvement in business operations. Experience using CRM systems (such as Salesforce), marketing automation tools, and analytics platforms. Understanding of compliance regulations and legal requirements in the field of revenue management About QA: At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985. We believe skills alone aren’t enough but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning. Please find out more about us at https://www.qa.com/about/careers/
E1W 1UN

Computing Lecturer Sessional London OR Birmingham OR Manchester

Ref. : 1000008491
London (Rosebery Avenue)
London
Lecturer in Computing QA Higher Education, Associate Role Face2Face or blended LOCATION London or Birmingham or Manchester Are you a Higher Education Lecturer in Computing looking for an associate role within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed? We have an exciting opportunity to be part of our growing and expanding campus. We are student centric and very passionate about our contribution to our students’ future ………come join us! Your focus: As Lecturer, you will be responsible for our students’ progression and academic achievement up to level 7 (postgraduate). Planning, preparing, teaching modules both online and in the classroom using our innovative delivery methods and cutting-edge curriculum. You will provide guidance and support to our students with your knowledge and expertise, powering each student’s potential. Bring your experience: Applicants should have suitable and relative experience in teaching general programming (e.g., Python) and with at least one speciality such as Cloud Computing or Web Development or Mobile Development or HCI/UX Networking or IOT or Cyber Security or Data Science or Big Data or DBMS or Relational Programming or Artificial Intelligence or Knowledge Engineering or Deep Learning or Information Systems. Must hold a Masters degree or higher in Computer Science/IT or related subject areas. A teaching qualification and HEA membership would be distinct advantageous. Significant experience in face-to-face teaching of higher education students in classes of varying sizes within a subject area taught by the faculty is required. Ability to demonstrate hands-on technical competencies is essential. What we can give you: Access to innovative delivery methods, and exciting course material. Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge. Receive specialist coaching and support from your education leaders. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. #lecturer #computerscience #masters #phd #highereducation #london #birmingham #manchester
EC1R 4TF

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