QA - Careers website

Client Relationship Manager

Ref. : 1000009311
Leeds (Brewery Wharf)
Yorkshire
The role: Sales / Client Relationship Manager Location: Leeds - Hybrid - 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Role Purpose As a Client Relationship Manager at QA, your primary focus will be to grow your account base by identifying new business opportunities and nurturing existing client relationships. You’ll apply proven sales techniques from our in-house Sales Academy and benefit from ongoing coaching to drive long-term, high-value outcomes. You’ll strategically prospect for new clients while deepening relationships with your current portfolio to maximise commercial success. About You You’re an experienced Business Development professional with a strong track record of meeting sales targets across a diverse product range. Ideally, you’ve worked in a B2B sales environment, selling services and solutions. You thrive on building new relationships, solving client challenges, and delivering results under pressure. Job purpose: You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. A ‘day in the life’ of a Client relationship manager Lead client meetings to understand their business in order to deliver an impactful solution Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance Design a high-level creative solution to meet the client’s needs Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off Measure the strategic value being added to client account Develop strategic relationships with client C-Suite and other senior stakeholders Sounds great, doesn’t it?! And in return we will offer you!
LS10 1NE

Business Development Executive

Ref. : 1000009344
Leeds (Brewery Wharf)
Yorkshire
Business Development Executive Leeds – Hybrid Package: Competitive base salary You will be the first point of contact for prospective customers reaching out via phone, website, and marketing campaigns. You’ll play a key role in qualifying leads, understanding customer needs, and closing sales across a diverse customer base including individuals, SMEs, and large organisations. This role requires a proactive approach to managing enquiries, delivering excellent customer service, and maintaining accurate records of sales activity. Key Responsibilities · Quickly respond to and qualify all new business inbound enquiries from various channels such as telephone, website, campaigns · Manage customers through the sales cycle from inbound enquiry to closing the sale including preparing quotes and proposals · Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities · Use Salesforce to fully report on sales activity and effectively manage leads and opportunities · Maintain a high level of outbound activity for follow ups and cadencing of leads · Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders · Constantly develop a deeper knowledge of our product offering and sales techniques - Maintain key working relationships with customer service, scheduling, finance, bids and delivery teams What do you need to be successful? · Knowledge of the sales cycle · Stakeholder management from building initial rapport to establishing relationships with decision makers · Track record of achieving sales targets · B2B sales experience dealing with internal or external stakeholders/decision makers by email, telephone and face to face – ideally two years · Working to tight deadlines where high level of accuracy are required · Experience of resolving or offering solutions to queries · Proficient in using IT systems eg Client Relationship Management systems · Personal drive and motivation to achieve
LS10 1NE

Business Development Executive

Ref. : 1000009286
Glasgow
Glasgow
The role: Recruitment / Sales / Business Development Executive Location: Glasgow - Hybrid - 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Job purpose: You will join QA as a Business Development executive; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. About you: You will be an experienced Business Development executive with a track record of delivering sales targets through a wide range of products. If you’ve worked in a B2B sales function selling services & solutions, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A ‘day in the life’ of a Business Development Executive Lead client meetings to understand their business in order to deliver an impactful solution Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance Design a high-level creative solution to meet the client’s needs Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off Measure the strategic value being added to client account Develop strategic relationships with client C-Suite and other senior stakeholders Sounds great, doesn’t it?! And in return we will offer you!
G2 5AH

Client Relationship Manager

Ref. : 1000009239
London (International House)
London
About the Job The role: Client Relationship / Sales / Business Development / Relationship Manager Location: London Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job Purpose You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. A ‘day in the life’ of a Client Relationship Manager Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
LS1 5ES

Client Relationship Manager

Ref. : 1000009237
London (International House)
London
About the Job The role: Client Relationship / Sales / Business Development / Relationship Manager Location: London Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job Purpose You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. A ‘day in the life’ of a Client Relationship Manager Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
LS1 5ES

Client Relationship Manager

Ref. : 1000009235
Birmingham
Birmingham
About the Job The role: Client Relationship / Sales / Business Development / Relationship Manager Location: Birmingham Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncappedcommission and incentive-based rewards Job Purpose You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching. Strategically prospect new business and nurture your existing client base to maximise high value and long-term opportunities. A ‘day in the life’ of a Client Relationship Manager Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets. Sounds great, doesn’t it? And in return we will offer you… Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave
LS1 5ES

Recruitment Officer

Ref. : 1000009156
Birmingham (Louisa Ryland House)
Birmingham
QA Higher Education - Recruitment Officer Recruiting Students from Africa and Latin America London, Birmingham or Manchester based – Hybrid, regular travel to Africa and Latin America About the Role We’re looking for an enthusiastic and driven Recruitment Officer to join our dynamic team, focusing on student recruitment and market development across Africa and Latin America. In this exciting role, you’ll support the Regional Manager in developing partnerships, executing marketing campaigns, and driving student recruitment efforts. You’ll play a key part in expanding our presence in these regions while upholding our commitment to integrity, service, and excellence. Key Responsibilities ·Support marketing and recruitment strategies for Africa and Latin America. ·Build and maintain strong relationships with representatives, feeder institutions, agents and sponsor bodies. ·Research and schedule overseas events to meet recruitment targets as agreed with Regional Manager & Senior Management ·Ensure recruitment meets entry requirements and adheres to ethical advertising standards. ·Contribute to business development and share best practices across the sales community. ·Present regular performance statistics to the Regional Manager. What We’re Looking For ·Educated to degree level. ·Proven success in sales, ideally in the higher education sector. ·Ideally a strong understanding of the Africa and Latin America education markets. ·Excellent communication and relationship-building skills. ·Ability to work independently and as part of a team. ·Self-motivated with a structured approach to work. ·French or Arabic language skills are highly desirable. Why Join Us? At QAHE, we live by our core values of Integrity, Commitment, and Service. You’ll be part of a collaborative and inclusive environment where your contributions make a real impact. We offer opportunities for professional growth, global exposure, and the chance to be part of a mission-driven organisation. Ready to make a global impact? Apply now and help us shape the future of international education. The successful candidate will undertake a Basic DBS check. #QAHE #QAHigherEducation #InternationalRecruitment #NewRole #EducationHiring #StudentRecruitment
B3 3PL

Client Relationship Manager

Ref. : 1000009322
London (International House)
London
Client Relationship Manager London – Hybrid – 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Public Sector Win Team Are you passionate about driving growth and building meaningful partnerships in the public sector? Join our dynamic Win Team at QA, where you’ll play a key role in expanding our reach by securing new clients and re-engaging former ones. As a Client Relationship Manager, you’ll be at the forefront of our public sector strategy—identifying opportunities, reigniting relationships, and delivering tailored solutions that align with client needs and QA’s diverse portfolio. What You’ll Be Doing New Business Development Proactively identify and engage public sector organisations through market insights, referrals, and strategic outreach to open new accounts. Client Win-Back Reconnect with former clients, understand their previous challenges, and present compelling solutions to rebuild trust and partnerships Stakeholder Engagement Develop strong relationships with key decision-makers, positioning QA as a trusted advisor and solution provider. Sales Enablement Craft and deliver impactful proposals, presentations, and quotes that reflect client goals and QA’s capabilities. Consultative Client Meetings Lead insightful conversations to uncover needs, present relevant solutions, and guide opportunities through the sales cycle. Pipeline Management Use CRM tools and data insights to manage your pipeline effectively, consistently meeting and exceeding performance targets. Portfolio Awareness Stay informed about QA’s full range of offerings to identify cross-selling opportunities and deliver comprehensive solutions. Online Networking Leverage platforms like LinkedIn to grow your network, enhance QA’s visibility, and generate new leads. Deliver outstanding service throughout the client journey to foster long-term relationships and repeat business. Team Collaboration Work closely with marketing, delivery, and product teams to ensure smooth onboarding and successful project execution. What You’ll Bring Proven track record of meeting or exceeding sales targets Experience in B2B sales, ideally within the public sector Ability to work to tight deadlines with high attention to detail Strong problem-solving skills and a consultative approach Proficiency in CRM systems and other business tools
E1W 1UN

Client Relationship Manager

Ref. : 1000009306
Manchester
Lancashire
Client Relationship Manager Manchester – Hybrid – 3 days in the office Contract: Full time, 37.5 hrs per week Package: Competitive base salary with an uncapped commission Public Sector Win Team Are you passionate about driving growth and building meaningful partnerships in the public sector? Join our dynamic Win Team at QA, where you’ll play a key role in expanding our reach by securing new clients and re-engaging former ones. As a Client Relationship Manager, you’ll be at the forefront of our public sector strategy—identifying opportunities, reigniting relationships, and delivering tailored solutions that align with client needs and QA’s diverse portfolio. What You’ll Be Doing New Business Development Proactively identify and engage public sector organisations through market insights, referrals, and strategic outreach to open new accounts. Client Win-Back Reconnect with former clients, understand their previous challenges, and present compelling solutions to rebuild trust and partnerships Stakeholder Engagement Develop strong relationships with key decision-makers, positioning QA as a trusted advisor and solution provider. Sales Enablement Craft and deliver impactful proposals, presentations, and quotes that reflect client goals and QA’s capabilities. Consultative Client Meetings Lead insightful conversations to uncover needs, present relevant solutions, and guide opportunities through the sales cycle. Pipeline Management Use CRM tools and data insights to manage your pipeline effectively, consistently meeting and exceeding performance targets. Portfolio Awareness Stay informed about QA’s full range of offerings to identify cross-selling opportunities and deliver comprehensive solutions. Online Networking Leverage platforms like LinkedIn to grow your network, enhance QA’s visibility, and generate new leads. Deliver outstanding service throughout the client journey to foster long-term relationships and repeat business. Team Collaboration Work closely with marketing, delivery, and product teams to ensure smooth onboarding and successful project execution. What You’ll Bring Proven track record of meeting or exceeding sales targets Experience in B2B sales, ideally within the public sector Ability to work to tight deadlines with high attention to detail Strong problem-solving skills and a consultative approach Proficiency in CRM systems and other business tools
M1 6FQ

Data Insights & Portfolio Development Manager, London

Ref. : 1000009040
London (Middlesex Street)
London
Data Insights and Portfolio Development Manager, London QA Higher Education, full time (Hybrid, 1 Day On-Site, ad-hoc travel) Are you a strategic thinker with a passion for data and market insights? Do you thrive in fast-paced environments and want to make a real impact in higher education? If so, we’ve got the role for you—read on to find out more. About our role: As Data Insights and Portfolio Development Manager, you’ll lead QAHE’s insights function and drive the development of innovative course portfolios across our university partnerships. You’ll take new course ideas from concept to launch, using data to validate decisions and working closely with stakeholders to deliver market-responsive programmes. Here’s some of what’s involved: (click through to see the full JD) Lead a small insights team (2 staff, 1 direct report) to deliver high-quality outputs. Develop and manage portfolio roadmaps for university partners. Own the course launch process from idea to implementation. Deliver market intelligence reports using industry datasets. Support the Director of Strategy with budget management. Collaborate with internal and external stakeholders to accelerate decision making. Bring your experience: Strong background in data analysis and insights. Proven project delivery and stakeholder management. Experience with industry datasets (HESA, OfS, Lightcast, OECD) desirable. Line management and project management tool experience (Planner, Trello) a plus. Advanced Excel skills; Power BI desirable. Strategic thinking with attention to detail. Excellent communication and relationship-building abilities. Proactive, tenacious, and adaptable. A positive, can-do attitude with a desire to grow and take on more responsibility. We welcome applications from all industries — if you're looking to bring your experience and make a meaningful impact in Higher Education, we encourage you to apply. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Project Management and Web Development and delivered in city centre locations. #Insights #Market Intelligence #ProjectManagement #QAHE #London #Data #Strategy
E1 7HT

Client Partner

Ref. : 1000009305
Home Based
Other
Client Partner Location: Home based Your Role: You’ll own and develop complex strategic solutions for high value enterprise customers to increase commercial and customer success across the OneQA business. Key Responsibilities: - Uncover, identify, define and win large scale and customer critical programmes of work - Develop and maintain strategic relationships up to C suite level, to create strong customer partnerships in order to build a sustainable business against long term objectives -Take a proactive approach to grow revenue and build sustainable relationships with stakeholders across a variety of functions -Understand your customers’ business model and challenges in order to build QA account plan and client strategy Translate business strategy and priorities into specific and clear objectives/deliverables for territory -Work with Vertical Director and SME’s to ensure the team’s objectives and priorities sync with the overall vision and direction -Oversee the success of the delivery of the contracted programmes, supporting the Customer Success lead to ensure smooth delivery -Oversight of all activities pertaining to the client, from business development to programme delivery Experience Required: - Experience influencing and presenting to those at CXO level - Experience of creating and executing strategic 12-24 account plans and territory analysis - Track record of achieving sales targets through a wide range of products and with a complex client base Experience of B2B sales using a large sales offering - Experienced in working effectively to deliver targets through cross functional teams - Experience of selling services and solutions
HOMEBASED

Customer Service Coordinator

Ref. : 1000009304
Swindon
Wiltshire
The role: Customer Service Coordinator Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits You’ll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer service. You’ll act as the first point of contact and provide high quality support to specified clients. Your focus will be to coordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s Work with internal and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities Maintain strong relationships with members of the client team Raise issues that risk project delivery and/or agreed costs and timescales Escalate risks to ensure appropriate action is taken to mitigate them So, what do you need to be successful? A passion for delivering great customer service Proficiency with MS Office applications Happy to work to tight deadlines Be adaptable and a quick learner Be happy to work within a bustling office environment.
SN5 7WZ

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