QA - Careers website

Software Engineering Team Leader

Ref. : 1000009183
Software Development Team Leader Location: Flexible Your Role: You will work as part of the team to provide C#, MVC, ASP.Net, ASP.Net Core and SQL development services and support to the existing business solutions and technologies. Support the team as it transitions to Azure. Work with the team to ensure that core applications and strategies are aligned. Complete team leadership duties to a team of Software Developers. Key Responsibilities: Develop and maintain application and reporting systems/solutions Develop and maintain data maintenance, migration and interfacing routines Develop and maintain core database structures and technologies Undertake testing of system components Provide implementation and post implementation support Complete bug fixes and development enhancements Provide support for application systems and solutions ensuring that incidents are dealt with in an accurate and timely fashion Comply with and adhere to the documented quality standards and methods for development Gain an in-depth knowledge of our key business database, reporting and application systems Lead a team of supervisors – mentoring, coaching, track KPIs Key Skills / Experience Required: Experience in MVC C# Development Experience in ASP.Net C# Development Experience in ASP.Net Core C# Development Experience in REST APIs Experience in React Development Experience in Microsoft SQL development, SQL applications support or a similar role Hands on experience with MS SQL Knowledge of CICD Pipelines using Jenkins Knowledge of Terraform Knowledge of containerization with Docket and Kubernetes Knowledge in Azure App Service Knowledge in Azure Logic App About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
G2 5AH

Learner Support Specialist

Ref. : 1000009184
Home Based
Other
Learner Support Specialist Home based 12 months contract In this role you will offer guidance and support to enable neurodivergent/disabled learners to achieve their aspirations and goals. You will deliver effective teaching, learning and support to learners for qualifications and their individual needs. Role Responsibilities: Deliver engaging and creative interventions to meet the needs of the learner Deliver interventions and evidence progression monthly to meet the targets set for the learner Motivate, enable and drive learners to achieve their goals through outstanding support Create individual learner support plans tailored to learner’s individual needs Provide continuous and effective Information, Advice & Guidance to learners Provide pastoral support to learners as required to aid engagement & achievement of their goals Deliver and facilitate teaching, learning and support that encourages accelerated and autonomous learning Support the learning process through the development of learning resources. Engage and coach the learner’s Employer/Mentor to provide adequate support and guidance Your Experience/Skills: Experience of and a proven track record of working with SEND learners Proven track record of consistently exceeding targets Knowledge and/or experience in Safeguarding Understanding of the SEND Code of Practice
HOMEBASED

IT Service Desk Engineer

Ref. : 1000009187
London (International House)
London
IT Service Desk Engineer Permanent London Onsite, 5 days a week You will provide 1st line support to internal and external customers. Being the first point of contact, you will to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. Key Responsibilities Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution of end user issues Escalate incidents where required to 2nd and 3rd line teams. Display excellent customer service and maintain outstanding customer satisfaction levels Record end user identification information Record incident details with a high level of accuracy Carry out initial analysis on incidents and requests to assess appropriate next steps Prioritise, schedule and escalate incidents as and when required Experience and Skills IT Service Desk experience required – specifically supporting users remotely Supporting Microsoft operating systems, Microsoft office applications, computer hardware, printers and bespoke applications. A good understanding of using ITSM (ticketing) tools along with working with SLA/KPI targets. Deep knowledge of Microsoft-based operating systems with emphasis on Windows 8/10 and Office 2016. Understanding and experience of Active Directory and supporting bespoke applications.
E1W 1UN

Defence Learning Solutions Manager

Ref. : 1000009181
UK
Other
Defence Learning Solutions Manager Location: Flexible – UK Wide Your Role: As a strategic learning solutions consultant you will lead the design, development, and delivery of innovative digital training solutions for the UK Defence sector. You will have a deep expertise in JSP822 and Defence training frameworks with the ability to work closely with Defence Primes to shape and sell impactful learning strategies. The successful candidate will support the development of solutions using both QA Ltd offerings and non-QA products and services, ensuring flexibility and client-centricity. Key Responsibilities: Lead the consultation, design, and implementation of digital learning solutions aligned with JSP822 and Defence Systems Approach to Training (DSAT). Engage with Defence Primes and MOD stakeholders to identify training needs and co-create tailored solutions. Translate operational and compliance requirements into scalable, digital learning programmes using modern instructional design methodologies. Act as a subject matter expert on JSP822, ensuring all solutions are compliant and auditable. Support business development activities, including client engagement, proposals, bids, and presentations. Key Skills / Experience Required: Proven experience in learning consultancy or instructional design within the Defence sector. Strong working knowledge of JSP822 and Defence Systems Approach to Training (DSAT). Demonstrated success in client engagement and solution selling, particularly with Defence Primes. Experience designing and delivering digital learning solutions, including eLearning, virtual classrooms, and blended learning. Ability to work across a range of learning technologies and content providers, including QA Ltd. and non-QA solutions. Excellent communication, stakeholder management, and presentation skills. Relevant qualifications in Learning & Development, Instructional Design, or Defence Training (e.g., DSAT, TAP, CIPD). About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
TBC

Client Partner Systems Integrator

Ref. : 1000009179
UK
Other
Client Partner (Systems Integrator/Integration) Location: Flexible – UK Wide Your Role: Strategic Sales Executive to lead business development within the systems integration sector. You will have Focuses on engaging systems integrator's to develop and influence bid strategies to include digital skills training as a value-add component. Key Responsibilities: Identify and pursue sales opportunities within Systems Integrators and their delivery ecosystems. Influence bid strategies to include digital skills training as a value-add component. Drive sales through both direct engagement and indirect channels via integrators. Key Skills / Experience Required: Existing network within systems integrators (e.g., Capita, CGI, Leidos, Deloitte, Capgemini, Fujitsu etc.). Proven track record in B2B sales, preferably within the defence or public sector. Experience engaging with senior stakeholders in complex, matrixed organisations. Understanding of defence procurement processes and bid team dynamics. Strong knowledge of digital skills and training solutions. Familiarity with Government programmes and digital transformation initiatives. Experience in consultative or solution-based selling. About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
TBC

Client Partner Defence

Ref. : 1000009178
UK
Other
Client Partner (Defence Sector) Location: Flexible – UK Wide Your Role: Strategic Sales Executive to lead business development within the defence sector. You will have Focuses on engaging with bid team leads at major defence primes to position and sell digital skills training solutions. You will also work through these primes to reach and influence defence end clients, ensuring our training offerings are embedded in major programmes and contracts. Key Responsibilities: Identify and pursue opportunities to sell-through key defence prime large government defence contracts, establishing the specific stakeholders managing defence contracts in the primes and taking ownership of contacting, positioning QA and building relationships. Identify and pursue sales opportunities within defence primes and their supply chains. Influence bid strategies to include digital skills training as a value-add component. Drive sales through both direct engagement and indirect channels via primes. Key Skills / Experience Required: Existing network within UK defence primes (e.g., BAE Systems, Thales, Leonardo, etc.). Proven track record in B2B sales, preferably within the defence or public sector. Experience engaging with senior stakeholders in complex, matrixed organisations. Understanding of defence procurement processes and bid team dynamics. Strong knowledge of digital skills and training solutions. Familiarity with MOD programmes and digital transformation initiatives. Experience in consultative or solution-based selling. About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations. #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
TBC

Senior Sales Manager

Ref. : 1000009167
Leeds (Brewery Wharf)
Yorkshire
Job advert Role: Senior Sales Manager Location: Leeds Your role will be part of the wider Sales team, driving commercial success. You will manage, motivate and develop a team of up to 11 individual contributors to achieve or exceed quarterly revenue targets of up to £1.5 - 2M. Key Responsibilities: Assigning activity and communicating clear performance expectations, objectives and key results Monitoring day to day activity and progress and addressing drops in productivity Coaching and developing team members to enhance their sales competence and achievement of targets Support the team with problem solving and decision making where appropriate Actively involved in large deals, role modelling effective sales techniques Acting as a point of contact for client issues Champion a working environment which aligns with the QA Spirit About you: Knowledge of QA business solutions Knowledge and Experience of the learning and development / training industry – Instructor Led or eLearning Awareness of the importance of customer centricity and team collaboration Knowledge of how to set SMART performance objectives Awareness of typical KPIs and financial metrics in a customer centric / sales environment Demonstrable knowledge of how to analyse problems and develop solutions Coached and mentored sales individual contributors Experience of working in a customer centric, fast paced, matrix environment Created and achieved against personal development plans Ideally educated to degree level or equivalent or a sufficient level of experience in a similar role
LS10 1NE

Credit Team Leader

Ref. : 1000008793
London (Rosebery Avenue)
London
Credit Team Leader, London Campus QA Higher Education, fulltime, Mon-Fri 9am-5.30pm, 1 day working from home Are you experienced in Leading Successful Teams, with a background in Credit and Income? Are you looking to progress in a Fast Paced, Vibrant and Rewarding organisation? Then we have the role for you, read on to find out more. About our role: As Credit Team Leader, you will be leading a small and busy team across multiple locations, managing the end-to-end revenue collection process for QA Higher Education, overseeing four distinct sales ledgers linked to key education partners. You will play a vital role in maximising cash flow by prioritising debt collection, issuing instalment plans, and ensuring timely Student Finance England approvals. Here’s a flavour of what’s involved: (click through to read the JD) Responsibility for revenue creation and collection across four individual sales ledgers/partners, ensuring timely and accurate reconciliation. Deliver key financial reporting and analytics to senior management, providing insights to support strategic decision-making. Manage high volumes of both face-to-face and remote (phone/email) communications with internal and external stakeholders. Supervise three direct reports across multiple locations, providing guidance, support, and performance oversight. Prioritise collection of outstanding revenue, issued instalment plans, and followed up on Student Finance England (SFE) approvals to reduce risk and maximise cash flow. Assist the Credit Manager with day-to-day operational activities, including process improvements and workflow management. Bring your experience: Proven high level communication skills. Experience of using CRM and accounting database desirable. Understanding of Microsoft office systems and basic level competencies Database management experience desirable. Self-motivated and driven. Versatile and flexible to adapt to new tasks. Calm and composed approach to maintain positive approach in high stress environments. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. We look forward to hearing from you! #income #credit #finance #audit #customerservcie #education #London #LifeAtQA
EC1R 4TF

Bid Writer

Ref. : 1000008681
Home Based
Other
Bid Writer Hybrid (London) Full time, 37.5 hours per week Competitive salary plus some great benefits QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. By powering potential – the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace. Working within the Bid’s team, this role will be to support in identifying and converting new business opportunities through the management and delivery of professional proposals and developing and writing high-quality bid proposals, executive summaries, technical responses and support pricing strategies. Key Responsibilities: Bid Management: Oversee the bid process, including planning, coordination, and submission of bids. Ensure all deadlines are met and that proposals are compliant with client specifications. Research: Conduct thorough research to understand client requirements, industry standards, and competitive landscape. Contribute to the daily operation of the QA central Bid Team including sharing common tasks Work closely with sales and technical teams to gather relevant information and insights for bid proposals. Experience: Public and private sector bids, in storyboard formats. Structured proposal methodologies, such as Shipley Portals (bravo/jaggaer, delta, ariba etc) Expertise in storytelling -transforming input from SMEs and Sales leads into compelling storytelling content Skilled in preparing and editing high-quality written content that effectively communicates the value proposition.
HOMEBASED

Strategic Account Executive

Ref. : 1000008891
London (International House)
London
Role: Strategic Account Executive (Enterprise Sales) Location: London 2-3 days per week Competitive Base + Commission We’re seeking a Strategic Account Executive to join our growing Enterprise Sales team. This is a rare opportunity to take full ownership of a defined sector portfolio and shape how global enterprises upskill their people, embed learning into transformation programmes and deliver measurable business impact. Key Responsibilities: Proactively generate and close net new business within your assigned Vertical, consistently exceeding annual revenue targets. Identify and prioritise target accounts, develop tailored engagement strategies, and drive multi-stakeholder conversations to uncover critical needs. Own and lead complex sales cycles from discovery to contract, including business case development, proposal crafting, negotiation, and closing. Build deep, long-term executive relationships to expand strategic account value over time. Collaborate cross-functionally to design, scope, and deliver solutions that integrate content, technology and services in a way that aligns with client transformation goals. Build pipeline through a blend of outbound prospecting, sector insight-led engagement and marketing-generated leads. Partner with Account Executives, Customer Success and Solutions Engineers to ensure exceptional onboarding and delivery, unlocking renewals and upsell opportunities. Develop and maintain accurate forecasting and pipeline hygiene using Salesforce. Build your personal brand by attending events, speaking on panels, and contributing thought leadership across your Vertical. Your Experience/ Skills Proven hunter mindset with 80%+ of your quota consistently achieved through new business generation Demonstrated success managing large, multi-stakeholder Enterprise deals with £250,000+ annual contract values (ACVs), and complex, multi layered, sales cycles. Experience selling enterprise level B2B solutions in Learning, SaaS, Cloud, Digital transformation. Skilled in complex deal orchestration and commercial negotiation at the C-Suite level. Strong familiarity with enterprise trends such as skills-based hiring, Artificial Intelligence (AI) workforce enablement, digital literacy and regulated industry requirements. Deep sector credibility and ability to speak fluently to industry-specific challenges. The ability to lead conversations that uncover strategic pain, link value to commercial outcomes, and create urgency. Highly structured approach to account planning, pipeline building and forecasting. An understanding of the Cloud and software landscapes (e.g. AWS, Azure, DevOps, software engineering concepts etc…) a strong plus.
E1W 1UN

Business Development Executive

Ref. : 1000009146
Leeds (Brewery Wharf)
Yorkshire
Business Development Executive Leeds - Hybrid - 3 days in the office Package: Competitive base salary with an uncapped commission Are you a money-hungry, motivated individual with some customer facing experience looking to kickstart your career in sales? Want to undergo valuable in-house sales training and be part of a supportive and exciting team? Look no further – Join us as a Business Development executive at QA and earn uncapped commission! QA is the UKs leading tech training organisation – we’re experts in reskilling, upskilling, apprenticeships and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to work with some of the world’s biggest brands including BBC, AWS, Google, Deloitte and JP Morgan! About you: You’ll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets. A ‘day in the life’ of a Business Development Executive Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint. Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts. Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities Prepare quotes and proposals for customers Use relevant data housed in Microsoft Dynamics to fully report on sales activity Build territory plan each quarter to maximise on opportunity. Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders Constantly develop a deeper knowledge of your product offering and sales techniques What experience/qualifications do I need? Ideal for candidates seeking their first step into a sales career. Basic proficiency in Microsoft Office Ability to work accurately under tight deadlines while maintaining attention to detail. Some exposure to working towards performance targets or objectives will be an advantage
LS10 1NE

Senior Service Delivery Specialist (programme coordinator)

Ref. : 1000009001
Gloucestershire
Senior Service Delivery Specialist (programme coordinator) Permanent Location: Cheltenham This role requires holding or passing and maintaining security clearance for the duration of your employment in the role. In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities: Create and maintain programme plans to track progress and ensure successful completion of training programmes. Manage and prioritise coordination activities to meet internal and external requirements. Act as main point of contact for training programme for internal and external stakeholders. Maintain excellence in coordination activities including answering stakeholder queries, onboarding learners, managing commercials and evaluating training programme feedback. Collate, analyse and report programme feedback data. Present service delivery reviews to clients. Key Skills / Experience Required: Building and maintaining client relationships. Extensive cross-functional collaboration skills. Effective soft skills and emotional intelligence facilitating effective written and verbal communication. Comfortable presenting to clients both face to face and virtually. Proficient in analysing, evaluating and reporting data. Microsoft office (including Excel and PowerPoint). #LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring About QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.
HOMEBASED

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