Role: Senior Learning Design and Editorial Manager

Location: London (hybrid)

QA has an exciting opportunity for a Senior Learning Design Manager to join the business at a key stage of its growth. In this role you will collaborate with team members and subject matter experts to understand the source content. Leading a fast-paced Learning Design team in the creation of our digital and blended learning content activities.

Playing a key role in implementation of novel or transformation projects, leading on improvement, and liaising with internal and external stakeholders, including adjacent content functions. Maintaining a quality oversight for content and being the point of escalation in the case of queries or issues in need of higher-level intervention.

You will work closely with production teams who will design and create the assets for courses, support the Head of Content and design with the day-to-day activities of the Learning Design Team, and coach and mentor.

Responsibilities:

• Developing and refining methods of designing content and providing final quality sign-off where required

   

• Working with the Head of Content Design and Development to maintain operational oversight of an agile team and managing resourcing for the team

   

• Leading the learning design function to engage with clients, learning architects & learning technologists

   

• Acting as an escalation point for the team on content and service issues across multiple projects, and handling wider-impact issues

   

• Championing high quality in UX and accessibility principles for content on-platform, with due regard to diversity and inclusion

   

• Working with other senior content and learning Design team members across Bespoke, Apprenticeships and Digital/Blended, to ensure consistency and quality across our product portfolios

About you:

• Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles

   

• Excellent people management and stakeholder management skills

   

• Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning

   

• Experience producing digital content preferably in an eLearning supplier role

   

• Experience delivering and incorporating learning design into products

   

• Experienced people manager with track record in quality and sound operational management practice

   

A little more about QA:

QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of Circus Street, Cloud Academy and QA.

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