Marketing Operations Executive

Job details

General information



Vacancy details

Talent pool

Marketing - Digital


Marketing Operations Executive

Contract type

QA HE Ltd Permanent

Job advert

Role: Marketing Operations Executive

Location: London/ Birmingham (Hybrid working)


As a Marketing operations executive you will be responsible for supporting and developing the marketing systems across QA's Higher Education brand. This is a role that would suit someone who is inquisitive, technically minded and adept at learning new systems and explaining these to others.


Job Responsibilities:


  • Support day to day management of marketing systems and make recommendations for future developments based on user feedback and identification of reoccurring trends
  • Training and working closely with the wider QAHE team on their use of all systems – including advising on best practice
  • Supporting with troubleshooting questions and escalating system fixes
  • Proactively supporting wider teams’ access to reporting across systems
  • Creating and maintaining guides/videos to support system users


Experience Required:


  • Experience managing a variety of marketing systems e.g. Dotdigital (or other email platform), Enquiry management systems & Telephony platforms would be advantageous
  • Background of making data-driven recommendations with end-user at the forefront would be advantageous.
  •  Experience in delivering system training to individuals and groups is desirable
  •  CRM/Enquiry Management system usage with reporting would be beneficial


About QA:


As the market leader in technology training and talent solutions in the UK, we work with world's biggest brands and companies to give them the competitive edge in the digital world of today. For the last 30 years we’ve helped companies build their tech and digital capabilities via our leading range of training courses, reskilling bootcamps, and work-based learning programmes & apprenticeships. We also create bespoke solutions, blending elements to meet specific client needs. The higher education marketing team are an expanding part of our Higher Education brand based out of our Birmingham and London offices.


What QA can offer you?

Career Development – 3 full training days from a wide range of courses
Continuous performance development
2 days off for charity work
Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners


Equal Opportunities:

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

 If you wish to find out more please contact Aidan Willis at QA.


Vacancy location


London, London, London (Middlesex Street)

Employment details


Competitive Salary plus benefits

Job Description


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