Income Business Administrator

Job details

General information



Vacancy details

Talent pool

Finance - Credit Control


Income Business Administrator

Contract type

QA Ltd Permanent

Job advert

Due to our continuing success, we’re recruiting a Business Administrator to join our amazing team, working out of our state-of-the-art London office! If you have a background in, or passion for finance, & want the opportunity to work for the UK’s market-leading IT & Technical Learning Solutions Provider as a Business Administrator, then read on.


Your primary focus as a Business Administrator will be to assist with the revenue-creation & collection function for QA Higher Education customers, issuing instalment plans & minimising risk to maximise cash flow for the business.


You’ll need experience within finance, along with exemplary customer-service skills, but we’re not looking for someone who ticks every box. If you’re confident, approachable, have a passion for finance, are equally as great with people as you are with admin then maybe we’re a perfect fit!


You’ll provide the dynamism, robust personality, & be a committed team-player. We’re driven by success, & we’d want you to be, too.


In return, we offer a competitive salary + great additional benefits:


·    27 days annual leave + Bank Hols
·    Paid training days
·    Medicash Plan
·    Refer a Friend Scheme


This is an entry-level role into this fast-moving & crucial department, & the chance to make a name for yourself & progress your career is something that QA whole-heartedly endorses.

Interested? Then simply hit the apply button.


Location:          Office-based in Holborn, London
Hours:              9.00am to 5.30pm Mon-Fri
Closing Date:     June 30th 2022

Initial interviews will be held remotely via Microsoft Teams.


Key Responsibilities

·    Revenue-creation & collection
·    General admin tasks
·    Responding to external & internal communications via phone & email
·    Assisting with high volume of face-to-face interactions with customers
·    Working within set criteria & escalating when necessary
·    Advising & assisting customers with Student Finance England queries
·    Data Analysis


Skills & Experience

·    Proven high level communication skills
·    Experience of using CRM desirable
·    Understanding of Microsoft office systems
·    Database management experience desirable
·    Self-motivated & driven
·    Versatile & flexible
·    Calm & composed approach in fast-paced environments


Additional Information

QA is one of the largest learning services organisations in the UK. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of 4 fast-growing divisions- Learning, Apprenticeships, Consulting & Higher Education- all of which deliver innovative skills solutions to UK organisations.

At QA our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission & ensure that our place can be anyone’s place

Vacancy location


London, London, London (Rosebery Avenue)

Employment details


Competitive Salary plus benefits