Head of Content Design and Development

Location: London (hybrid)

This role is designed to lead the team to develop and design best in class learner journeys and embedding evidence-based learning methodology within the larger content function.

Managing the integration of two multifunctional teams, you will be responsible for collaborating on creation and integration of content from multiple brands, ensuring consistent approach and voice.

Key Responsibilities:

• Lead team to design and develop high quality, dynamic learning content, utilising a range of media and methods

• Manage continuous improvement of team processes and project management in learning architecture and design

• Collaborate on development of the group style guide and the integration of appropriate approaches to writing for learners across group content

• Proactively upskill the team in evidence-based learning design principles and approaches

• Seek out opportunities to embed storytelling and other creative elements in learning content, and oversee implementation

About you:

• Excellent people management and stakeholder management skills

• Broad understanding of learning principles and methodologies

• Familiarity with different media, their role and potential use cases in learning design

• Track record in Learning Design, Content and/or Product Development, including complex projects

• Experience in team building and professional development of team members

• Experience with change management and embedding culture change

What we can do for you:

Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.



Personal growth
Learning and opportunity is at the core of what we do – and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics. 


Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings on The Inclusive Top 50 UK Employers List are a testament to this.

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