Role: Digital Marketing Apprenticeship Skills Coach

Location: Remote

You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.

Day to day Responsibilities:

• Work with internal Skills Coaches and academic tutors to provide a link between the classroom and their online learning.
• Collaborate with academic tutors and track learner progression to ensure learners successfully achieve their apprenticeship programme on time.  
• Ensure learners are aware and adhere to their 20% off-the-job obligation.
• Professionally engage with both employer and learner to provide clear and detailed progression updates and action plans for learners on progress.
• Deal with more complex customer questions and complaints in line with Company policy.
• You will need to have an organised approach with the ability to handle a large caseload of learners.

Strong written skills are essential due to the data recording/written feedback element of the role. You also need to have the ability to motivate learners as well as work to strict deadlines. 

A key part of the role is to provide learners with feedback and support on developing KSBs in line with the BSc Digital Marketing Apprenticeship standard.

It is therefore important that you have:

• Recent industry experience in a Digital Marketing role
• Excellent research and analytical skills
• In depth knowledge of project management principles
• Understanding of business change and requirements management
• Experience in stakeholder management.

A little more about QA:

QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organizations

What we can offer you:

• 27 days/year holiday (rising to 30 days after 5 years of service)
• 3 days/year paid training days
• Access to digital learning and apprenticeships
• Bespoke development programmes and academies
• Perks and discounts hub
   

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
 
 
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